I am not a fan of going to the dentist, but I love this office. My hygienist, Lindsey always does…read morea great job. My dentist, Dr. K, is the absolute BEST and today I met a new dental assistant. He pronounced his name RooDoo. I am sure I am spelling that wrong, but what a nice young man. I highly recommend this dental office!

They didn't gown me during X-rays and the dental hygienist is very rough and hurt my gumread more

BEWARE - YOU WILL BE SCAMMED - Came for a routine cleaning and ended up being quoted a $4,702.00…read moreestimate!!!! Was at the office for 2 hours total and received 10 minutes of actual services. Charges for JUST a ROUTINE CLEANING AND X-RAY: $1,896.00 CAVITY & CROWN: $2,806.00 Total Quoted: $4,702.00 Reporting this practice to the Arizona State Board of Dental Examiners STAT. I had scheduled a routine 6 month cleaning with this dentist office and immediately felt scammed and that my pockets were being picked from the second I walked through the front door. I had been a previous customer with them a couple years back and had no issues. I had been seeing another dental office prior to returning this this one, which will be the last time. I have always only needed a routine cleaning and have maintained excellent dental health and my last dental cleaning with x-rays was 6 months prior with NO issues reported. Day of appointment: Immediately upon arrival I was pressured to purchase their in-house dental discount plan. I was told that a routine cleaning costs approximately $450. I was initially SHOCKED as I never had a routine cleaning with x-rays cost that in my life. I asked for itemization of the cost, the receptionist kept referring back to the in-house dental plan and that if I purchased it the cost wouldn't be so high. I had to redirect the receptionist more than once that I wanted to know what the cost was broken down before I consider purchasing any dental plan or receiving any services. She then agreed that I could see the Dental Hygienist for an assessment prior to determining any cost. X-Rays: I was brought back to have x-rays completed. I just had X-rays completed 2 months prior at this office and reminded the lady taking them of this. She looked in my chart and told me the Dr ordered more and that 2 months ago it was not including my entire mouth. At no point was I provided a cost prior to receiving X-rays. I let her complete the x-rays as I had been to this office multiple times and never once had a concern about pricing. Brief review of X-rays with dentist: The dentist had come to inform me soon as I sat in the chair that I had an X-ray and showed a cavity that was too large to fill and would need a crown down... This dentist had told me the same thing a couple years prior. I ended up at the time accepting the service of having a "large" cavity filled and a crown placed costing $1,400 out of pocket (This crown had also popped off within the first year and had to be re-glued). I asked how much time I had before having to have this done before the condition worsens, I was told that it was an emergent need and that it needed to be done the same day. - Keep in mind, I had no sensitivity nor pain and my previous 6 month x-rays including CT scan from a different dental office did not report any issues. The dentist let me know that he would let the receptionist know and that she would work on pricing for me and left the exam room. Dental Hygienist assessment: After the X-rays and brief visit from the dentist, the Dental hygienist who completed my initial assessment had measured my gum pockets (periodontal charting) informed me that I have multiple pockets of a "4" depth and at least a handful of pockets at a "5" depth. There is no way.... I have never in my life ever had more than three total pockets of a "4" depth and zero at a "5" depth. I was VERY alarmed because never had I ever had this part of the assessment cause so much pain as it usually isn't able to be felt at all. I am certain this was an inaccurate assessment completed with improper skills as I could test slight blood after. - Keep in mind, I brush and floss daily and have great dental health. The Dental Hygienist informed me that I would need additional services "Irrigation and Laser", I had never heard of these services before. Receiving the cost: After the Dental Hygienist completed the assessment the receptionist met me while I was in the chair to go over costs. This is when I learned that pictures and x-rays were a $1,200 charge alone and was again pushed to purchase the in-house dental plan as it would be free. I was SHOCKED, I told the receptionist that I have never paid over $200 for a routine dental cleaning including x-rays prior to this. She had then told me that x-rays are always included in the cost of the exam and the office would "eat the charge". The receptionist left and went to the front desk to "see what could be done", a second receptionist returned and told me that X-rays are never included. I ask WHY WASN'T I INFORMED OF THE COST before even having them completed?! Cleaning: After unknowingly owing $1,290 for just X-rays alone before even sitting in the dental chair I opted for ONLY a routine dental cleaning. I questioned the Dental Hygienist's credentials as she couldn't even floss my teeth, it was clear she needed serious skill development. The cleaning lasted 10 minutes, I left feeling less clean than before.

Can not say enough about how wonderful everyone here is!!! Professional and nice as well as quickread more

Always a great experience- staff is amazing and I really appreciate their conservative approach to…read moredentistry. They are amazing! Best dentist I've ever been too. Also they run on time and get patients seen on time which is super nice

To say I'm disappointed in this dentist practice is an understatement. I went in last month for a…read morecheck up and clean. The bill (as I have no dental insurance shocked me) but they offered a package that would cut the bill in half and allow for future more cost effective treatments. Ok, seemed reasonable. So i set up an appointment for husband who went in today. What followed was a ridiculous sales pitch on an implant where he had a tooth pulled prior, and a refusal to perform a regular clean because he apparently wasn't a candidate for it but needed a deep clean. Funny how this wasn't pitched to me, but then again, perhaps not much incentive knowing I haven't got dental insurance to bill. It also doesnt sit right with me because husband goes for dental check ups twice a year and never before was he not a "candidate" for a regular clean. We wanted to come here as it's in our neighborhood vs driving 45 minutes to our old dental practice but guess we"ll continue doing that rather than being taken advantage of here!

Dr.Daniel has helped me with my teeth and cleaning for a long time and I like how quick and…read moreefficient he makes everything for me. The front desk and assistants are always a pleasure and appreciate the whole office overall.

Being someone who is weary of going to the dentist in general just wanted to share a great…read moreexperience i had here. Staff was very nice and patient, doctor was thorough and took his time with what I needed done. It was a very positive experience.

I've have been coming here going on five years now. The service has always been great. They are…read morevery Informative. I have no complaints and recommend this to anyone looking for a dentist.

Great best quality .I only give God a 5 so 4.9999 Only…read morestated I had trouble w voice mai, one time,l not office or dentistry, but resolved asap Few humans are perfect great work and honest dentistry

I moved from Glendale to Florence a few years ago, but continued to drive the two hours each way to…read moresee the dentist we knew because we trusted him and he never peeled us for unnecessary work. After a time we decided that as much as we liked him, we needed to find something closer so we didn't lose a day each time we needed out teeth cleaned, or in case of emergencies. Ocotillo was considered because of their stellar reviews, so I set up appointments for my wife and daughter to get their teeth cleaned. They were my Guinee pigs before I went there myself. :-) They reported back to me that the girl at the front desk argued with my wife that she needed to have my daughters payment run through the insurance company even though my daughter wasn't covered as such and my wife was totally willing to pay cash. As soon as my wife finally gave in out of frustration and told her to give it a shot the girl acted all offended and said she couldn't do that as it is considered insurance fraud. This is what my wife had been trying to tell her so she was very confused. The girl then got into a dispute with my daughter over her age, refusing to believe her when she said she was 22. Not really sure what that was about. As soon as my wife went in, the dentist looked at the x-rays and without even looking into her mouth began telling her she needed a deep cleaning, crowns replaced, implants done etc etc. Our other dentist was REALLY good, and never tried to upsell us for things we didn't need. He even yanked her chain about doing cosmetic work she told him in no uncertain terms she wasn't interested in, asking her when he could get started. She was not happy. So I cancelled the follow up appointment she made as they told her they didn't have time to do all the necessary work that day and made an appointment with our previous dentist for a second opinion. If he says she needs that work done then fine, but as she goes to the dentist on a regular basis I would be shocked to find out that in the six months since her last visit her teeth have staged a revolt and need to be subdued to the tune of thousands of dollars.

My husband and I started going to this practice since 2014. We absolutely loved the staff and the…read moremodest but clean office that gave the very best care. I was very diligent about getting my cleanings & exams, but in 2019 I could no longer work and had no insurance. I lost my husband in 2020, and was very nervous about scheduling an appt this year. After leaving voice mail messages early July with no return calls, I worked up the nerve to drive by to see if they were still open. I thought that might be the case because the voice mail referred to Memorial Day which I found odd. I stopped in on TUESDAY July 6th, they were open, Taylor said Marie & Desiree were no longer there, but said she could get me in TOMORROW. She asked if I wanted a card & I said no, I was putting it in my calendar, but because I had bi-lateral hip replacements I needed a presciption for antibiotics prior to appt & it was going to be really tricky trying to get it filled so quickly. She gave me a prescription, I scrambled to get it filled so quickly, took pills the hour before my appt time, showed up for the appt, office was closed. Called 3 times before Taylor answered, she ARGUED with me that she tried to give me an appt card, she had it in the trash and it said the 8th, not the 7th. I guess the word TOMORROW doesn't mean what I thought it meant. I was angry because I took an antibiotic for no reason, I was not swearing, but she said I disrespectED her. I was so upset I re-scheduled for 2 wks later. I showed up, and Taylor tried to make a joke that she was surprised I showed up because she didn't think I wanted to see her again. Not wrong. My cleaning was with McKenzie who was also new, she was sweet but water was going down my throat & I had to sit up to cough up water at one point. I didn't feel like I got a great cleaning but just wanted to get out. Dr Roper did a quick look, did not address the tooth I was worried about, pushed for me to get a mouth guard & rushed out. While still in the chair, McKenzie offered to schedule my next cleaning. She actually said "Six months would bring us to JANUARY 31ST, but we might be closed because of NEW YEARS EVE." I was shocked & slightly insulted, but I kindly told her she was off a month. She put an appt card in the normal dental goody bag. Taylor was not at the desk as I was leaving but I just wanted to get out of there & left. As I was driving home, Taylor called & said I failed to make my payment. I stopped back in later that afternoon. She said I did not give my insurance information, and I told her she had made a copy of my card back on the 6th. She looked & said she did have that. I showed her my appt card, and asked what date does this say? It showed 1/3/22. She read it to me as ONE THREE TWENTY TWO. I asked what date am I scheduled for? She said one THIRTY one. I said to cancel whatever appt I had & to have the Dr call me. Angela the manager called me, then Taylor who apologized saying she didn't realize how upset she made me. I asked for referrals to another office. To this date, I have not recieved any referrals or a call from Dr Roper. Dr Scheerhorn & Marie are no longer there, and this is definitely not the attention to detail that I have been accustomed to & a faithful patient of this practice, and have recommended in the past. Sad and extremely disappointed.

Only go to this dentist if you confirm with your provider they are in network. Otherwise you'll…read moreget robbed. Awful

Making an appointment was so easy! I could do it online and through text as I was working from…read morehome. They got me in that day. The office was nice, relaxing and very clean. Dr. Behl and her team were so helpful. I came in with a loose tooth which will need to be pulled. They gave me prices on all the work I needed. It is open enrollment time with my insurance so I called Kayla back to talk to her about which of the theee options would be best for me and the work I needed. They had availability to do a cleaning and pull the tooth right away but didn't pressure me into making a decision on the spot. I so appreciated their help and accommodating service!

Everyone was so nice and helpful, this was my first time going to a private practice for dental…read morework and Dr. Van Dyke is seriously the best, I will never go to a PDS office ever again, I will recommend this practice and Dr.Van Dyke to any and everyone!

What an amazing experience. Even the lady at the front desk who answers the phone took all the time…read moreI needed to answer my questions and help me out. The staff is outstanding and incredible communicators. They go out of their way to make you feel comfortable and always go the extra mile even when it's helping me to get dental service somewhere else for something they can't perform aka a Root Canal. I can't say enough great things about Precision Dental. Dr. Goates is the best dentist I've ever had and that's saying something since I'm 52