I am a long-time patient of Dr. Patel. He & his staff have shown great care for my son and myself…read moreover the years. Last year, an accident led to significant damage to my front tooth. Dr. Patel guided me patiently with care and professionally through the arduous process and today I once again have a perfect smile. I have and will continue to recommend 19th Street Dental & Dr. Patel for their dentistry services.

They never contacted me after phone calls and pretty extensive website form. Is it even open? I…read morechose it because it's convenient and I looked in once (it's next to Piedmont primary care- same level ) and saw one person at the front desk but that was months ago. If it is open it's poorly run.

I was recommended to this establishment to get a flipper to fill in a missing tooth in April 2025…read more I was seen my Dr. Yo .. ( not sure how to spell it ) She was a very nice Doctor . I was charged $900 for the flipper and $400 for a temporary. The temporary was HORRIBLE. I was refunded for the temporary and had to wait 3 weeks without a tooth for the flipper. The flipper came, it was HUGE and did not fit so it was sent back & returned in another 2 weeks.. the second flipper came, and was TOO small & very thin... I was told to try it out and come back if need be. Less than a month later it snapped in half so I came back in, and another flipped was re-ordered. A month later still no flipper. The office told me it was the company they outsourced to that was taking a long time.. 2 months later, 3 months , 4 months later STILL NO FLIPPER. I was told they switched companies to "glide well" to make the piece for me.. 5 months later still no flipper.. I've called multiple times to speak with the Dr. Yo and have been told she's always busy all of a sudden...I decided to go with another company and I asked for a refund . I was told that if I got a refund they would charge me for the chair time , and I've been back and forth multiple times .. Here we are in January 2026, I have still not received my flipper or a refund . It's been 9 months still I've paid for a service I have not received ... i will be back with an update . I would not recommend at allllllll .

The office was clean and the aesthetic was soothing. Both are much needed in a dentist office. The…read morefront desk ladies are prompt and attentive to my needs. I love my hygienist Brandi, she is friendly, professional, gentle and knowledgeable. I just got Invisalign so I'm excited for this new journey.

I saw a few more recent reviews and saw this place got a bad wrap, but I can assure you this place…read morehas first class service. New to the area, my wife and I went booked appointments together a week in advance before coming in for routine cleaning and whatever else may be needed. The fast self checking process was fast. Paid for non covered expenses prior to the work being performed, no biggie. I think I waited 5 minutes before being seen. X Rays were taken by the hygienist, who was very courteous. She the proceeded with my cleaning. I was seen by a Doctor and we interacted well. All our interactions were as expected. All in all, I think the visit went as planned. I'll be back in 6 months. Thanks for a great visit.

Extremely disappointed with this dental office, I go to the dentist four times a year to get my…read moreteeth cleaned because they stain the last time I went I don't know what the girl did to me, but she scratched my teeth up so bad they felt rough. they let me come back so they could look at them again and come to find out. She never cleaned them properly. The two visits I had prior to them were trash, stains on top of stains on top of stains have been left inside of my mouth. I am so disappointed with these people. Beware that's all I have to say and they have a large large turnover of hygienist at this place beware never going back again.

I cannot recommend this dental practice. My first visit was a cleaning, and everything was fine…read moreuntil Dr. Kearns came back and told me I had three cavities. This was surprising to me as I have been receiving dental care every 6 months for my whole life and haven't had a cavity in 10+ years. My prior dentist was in my hometown and someone I had been going to since childhood and was very familiar with my teeth. Because we had a good relationship with this dentist, my mom even asked them what they thought and they warned that I should get a second opinion. However, I was scared of having cavities, so went ahead with the fillings on Dr. Kearns recommendation ($400+ out of pocket for a college student). I was also told to buy an expensive specialty toothpaste in the office that retailed for half the price on Amazon. Over the next several months, I had horrific, constant dental pain where the fillings were. I couldn't eat anything on one side of my mouth for months. After about two weeks of pain, I went in for a revision, which did not help. Only now 6 months later I am starting to be able to eat on the other side of my mouth. I should note that I had no dental pain in this region before despite the diagnosis of three cavities. I should have switched after this, but had scheduled a 6 month cleaning immediately after my first appointment which crept up on me, so decided to just go in and do the cleaning. When I arrived, the front desk told me I had a balance of $170 that they were about to send to collections. I had not received a single text, email, or physical mail notifying me of my balance. I was able to pay this balance, but knowing that they were happy to send this to collections and potentially impact my credit score without any notification is a disgrace. The cleaning itself was fine, but my hygienist told me Dr. Kearns was very busy and when she came to check me out she barely spoke a word to me, only rattling off dental jargon to the hygienist. I will not be returning to Intown Dental Center. I have never had anxiety related to the dentist until now. The poor bedside manner, weaponization of authority to overprescribe procedures/sell you things you don't need, shoddy fillings, and lack of billing transparency all made this a horrible experience.

Horrible front office!!! Called 3x to schedule an appointment answered and then they hung up. Put…read moreme on hold 2x and I waited. When they answered and I said hello....they hung up. This happened multiple times in a matter of minutes. Do yourself a favor and take your business elsewhere. Get a front office that isn't belligerent and is actually trying to get patients!!! Just amazingly crappy.

Everyone at Colony Square Dental Associates is professional, caring, and kind...AND nearly…read morepainless. I've been a patient there many years and have NEVER come away dissatisfied. Charlotte Swafford

Went to this dentist office with extremely high hopes. Dr.To was very gentle and amazing! Today I…read morewent in for a consultation with Dr. To and another dr and left out in TEARS!!! Instead of what I thought will be a consultation and discussion about what we should do as far as my treatment plan and moving forward, (because I have such a mild case) I felt like I was being tore down about the condition my teeth are in.... Instead of him actually telling me what he could do for me. (STILL DONT KNOW WHAT HE RECOMMENDS) I really feel like the other dr should reevaluate how he discusses things with people that are ONE already not comfortable & TWO going through dental problems!! His deliverance was EXTREMELY BOLD N RUDE!!! HE DIDNT ONCE TELL ME WHAT HE CAN FOR MY TEETH BUT HE KEPT INSISTING I MAY HAVE HEALTH PROBLEMS WHEN IN FACT I DONT !!! And to think I find a welcoming new dentist!!!

I had a very disappointing experience at Promenade Dental and feel compelled to share what…read morehappened. On June 26, 2025, I was billed $440, which I paid in full on the day of service. The staff confirmed multiple times that if I paid this full amount upfront, I would not have any additional expenses. They even had me sign a document stating that my total patient responsibility was $440. Despite this, the front desk repeatedly gave me inconsistent billing information during my visit. Still, I trusted their final calculation and paid the amount they said was the complete balance. Months later, I received an Explanation of Benefits (EOB) from my insurance company showing that they paid more than expected to the dental office. Yet, five months after my visit, I was suddenly contacted and told that I now owe an additional $245.21. This is incredibly frustrating and feels extremely unprofessional. Being told one amount, paying in full, signing documentation, and then being asked for more money months later is unacceptable. I am very disappointed with the service and the lack of transparency from this office.

I had an amazing appointment with Dr. Harris and his team. They were very welcoming, very caring…read moreand asked all the questions that I felt like I wasn't getting asked at my last dentist to make sure I was getting everything that I needed. I look forward to my next appointment. Thanks guys!

My dentist is better than your dentist. I promise you. Dr. Meshkian is an absolutely incredible…read moredentist and has done amazing work for me. The practice also schedules "family appointments" for me so I can bring everyone in at once for our biannual check-ups. It saves me so much time and the appointments themselves are quick, yet very thorough. I have never been left in the waiting room for very long and the entire front office staff is so incredibly pleasant. Highly recommend this practice!

First red flag it took me contacting this office 6 times before I could get an appointment, 3 times…read moreI sent request through their website and 3 times I called. When I told them I made 5 prior attempts to make an appointment they just responded "oh". When I came in I was standing at the locked door at 8:55am for my 9am. I woman came up, I told her the door was locked, she said why is the door locked my appointment is at 9am. I said mine as well. 6 people entered when they unlocked the door, they were all checked in, except me. Understandable cause I was a new patient. They asked for my DL & insurance card, then told me there was a difference on my birthdate and if I didn't call and clear it up I would have to pay the full amount. So I called, I cleared it up, and when I told them someone in their office was also calling to verify. So I am thinking I am not paying the full amount after all that. The dentist repaired my chipped tooth, he was kind. When he took me to the desk to pay, she said $282. I was taken aback, I asked how much it was and how much the insurance paid for and she said it was $408 and the insurance pays for 80%??? $282 is 70% of $408??? Make it make sense, the math is not matching. Then I asked for some tooth floss. She told me the tooth floss was "on the other side" and they didn't have any. Then asked me if I wanted to get my teeth cleaned. I was like might as well if that is the only way I can get free tooth floss and I am already here. I asked how much the insurance paid for teeth cleaning. She said 100%. So go back and the assistant starts poking around at my gums, sticking me until it hurts, this happened at least 5xs. Then tells me I needed x-rays prior to the cleaning. They already took one x-ray of my chipped tooth. I was adamant that I didn't want any more x-rays. I have a broken wrist and I have been getting MRIs, X-rays, and CT scans over the past six weeks and I didn't want anymore radiation exposure. She was going on & on, about insurance needs x-rays and she can't clean my teeth without them. So she did 4 more. The dentist came in and was poking around my gums without hurting me one time. Then they said I needed a deep clean, and they needed more x-rays. I said NO! They didn't clean my teeth, they sent me back to the desk to make another appointment and I then asked again for the tooth floss, this time they went to the other side to get it. When I received my explanation of benefits from the insurance they only billed for $282, not $408. So I called yesterday at 12:48pm and spoke with Susana when I asked to speak with someone in financial. I was told I would get a refund check to pick up at the office when they get paid. During this call a person was rudely interrupting saying everything was explained to me about the billing at my appointment, which is a lie. She also said I didn't get my x-rays cause I didn't want to pay for them, also a lie. I kept asking who is that? Who is speaking? Susana was avoiding answering me, and finally said after me repeatedly asking who is that other person on the phone, she said the office manager. I said what is their name? She said Ariel. I told them I did not like her tone, and I hung up. Who puts someone talking about finances and billing on speaker phone? What kind of ignorant behavior is that from an "office manager"? I later got two missed calls from the office and a text saying they had a refund check for me. I feel bad for the dentist, because he was nice and polite, but he needs to hire a new office team, because they are unprofessional, unorganized, rude and ignorant. No one should have to put up with that. And what kind of place makes you pay full amount up front when they have already verified your insurance. WORST DENTAL EXPERIENCE EVER. Today I called them and asked to speak with the manager, Susana answered the phone again, said they were not available and mentioned the check. I asked for the manager to call me. Her response was "I don't know why, she is going to tell you the same thing." I said this is about the call yesterday and she says "that was the manager" as if she doesn't owe me an apology. I highly doubt anyone is going to follow up. Just rude!

Staff is friendly, fun and funny. Everyone I met was super cool. Dr. Schaefer is awesome. He's very…read morethorough and knows his stuff. He informed me about my issue, told me how my issue came about and did a complete oral exam to make sure there were no other issues that could potentially cause a problem. Typically I have several questions for my doctors b/c I like to be well informed but he was so thorough I didn't have any question for him.

The greatest most professional and quality practice ! Dr…read moreSchaefer has been the greatest periodontist I have ever known! There are many issues with my teeth and the way Dr Schaefer has explained everything has been comforting and detailed ! Dr Schaefer is incredible ! He will not have any surprises he us. Dry inclusive and will directly address all your concerns . Now about the staff ... extremely kind and welcoming ! If you are looking for fantastic then Dr Schaefer 's practice is where you belong ! *****