This review is overdue, but just wanted to share my experience with Dr Hsu and his wonderful team…read more Each time I came in for an appointment, I felt extremely comfortable and well taken care of. The office is conveniently located near my job & home which makes it really easy for me. The office is also clean and modern which is a plus for me as I am a germaphobe Dr Hsu is really experienced and you can tell that he genuinely cares about his patients. He's super kind and easy to talk to! Sometimes dentists can be intimidating but Dr Hsu makes the entire process easy and calming! Highly recommend coming to his practice.

I am incredibly grateful that I was able to find an amazing and caring periodontist here at Smile…read moreAgain. Dr. Hsu and his team are well organized and are extremely responsive when returning emails for scheduling and updates. What I appreciate about Dr. Hsu is that he explains everything clearly and informs you of the different options that you can choose from to help with your oral issues. He presents the facts without putting any pressure on you and stressing you out (which I really appreciate). When it comes to the procedure, it is exactly how the other reviews have mentioned. He is very gentle and will continue to check to see how you are doing. If you have any gum related problems, I would highly recommend seeing Dr. Hsu and his team. Smile Again Periodontics and Implant Dentistry are the best and I wish they could be my general dentist, that's how good they are lol

I've been a patient at Brushwell for about a year now, and highly recommend this office. Dr…read more Emerald, Lianne, and Haile are all very friendly, knowledgeable, thorough, and helpful. They always take the time to make sure you feel comfortable during appointments and provide feedback on what to work on after cleanings. I look forward to my appointments here. It's a great office for those who are looking to improve their dental health and who may have dental anxiety.

I've been coming to Brushwell for several years now, and it's been a great experience from day one…read more Dr. Gary Luu is fantastic -- friendly, personable, and he genuinely cares about his patients' dental health. He is very knowledgeable and takes the time to explain things. The office itself is clean and tastefully renovated, with a warm, welcoming feel rather than the usual sterile dentist-office vibe. The staff are consistently friendly, professional and helpful too, which makes all the visits, calls and texts low-stress. Shout out to Hali and Janie, you girls are awesome. Highly recommend if you're looking for a dentist who's skilled, attentive, and easy to deal with long-term. Five stars all around.

I have been here twice for gum grafting with Dr. Donna Klauser. 3 teeth the first time and 2 the…read moresecond time. I was really nervous the first time, not knowing what to expect. My gums had been receding for a long time. Dr. Klauser put me at ease. She was very professional and explained everything she was going to do. During the procedure I felt zero pain. Recovery was painless, just some soreness and little swollen, which is expected. I healed quickly and my gums were perfect! After the procedure she would message me to see how I was doing, she's very sweet. The second time I went it was a breeze. I knew what to expect, no pain and gums healed perfectly. Her staff is also super nice and welcoming!! Highly recommend!!

I was referred to Dr. Klauser by my dentist Peter Lee. Before seeing her, I had a mix feeling…read morewhether or not I would do the gum crafting (I'm in my late 30s). After seeing Dr. Klauser, I was educated about the diagnosis and treatment. She took her time to explain everything in detail that I need to know before the procedure. She even strongly recommended every woman to check their vitamin D levels and bone density; and take supplements routinely for bone and teeth health.

First before I made an appointment I looked at previous reviews and one of them made me raise an…read moreeyebrow as they were complaining about $50 and the dentist being too blunt.... The response from the business is what won me over. First off I want blunt in all my medical visits. If I finally broke my stubbornness to go to the doctor then it means I want the blunt truth. My visit was for a painful molar (previous root canal) and possible cavity. Daniel comes off as really someone that cares about the quality of care and you getting the best possible treatment. People like Daniel set the benchmark how every dentist doctor should be. If you ever went to the doctor and felt he had other agendas then it's probably time to find a professional like Daniel. Innovation is another term I will use here as it's very rare to find a dentist who spends time research ways to make procedures better and taking the time to research and keep track of the other referral doctors/dentists that treat you down the line. He has been known to travel with a patient in town of need to make sure they were given the attention needed to resolve a serious issue. Hats of to professionals like Daniel that set the benchmark for medical excellence. Btw his staff is super nice very professional and feel like they are part of the family then just some medical assistant. I HIGHLY recommend him!

When you walk into this dental office you're immediately greeted by Liz. She is a such a kind and…read moregentle young lady. When I called for an appointment, she was equally as kind. Dr. Cheng is thorough and knowledgeable. I brought my nine year old who is petrified of dentist and Mr. Cheng was patient with him. Grateful to find such a great dentist.

I was referred here by my dentist for a bone graft operation. My experience with Dr. Christine and…read moreher assistant have been stellar. They can tell I was nervous and as a first timer, obviously it's a scary situation. During the entire operation, Christine and her assistant were extremely attentive and caring. They constantly ask if I am okay, or do I feel any pain. They really do take care of their patients. This was my biggest operation and throughout the entire process I never felt worried or concerned due to their constant attention to any winces, and they constantly ask if I am okay or feel pain. I would highly recommend giving them a visit for oral hygiene. They are kind and super attentive!!

I've been coming here for over ten years, ever since I was a teenager! I was a really difficult…read morepatient back in the day (I hated the dentist) so kudos to the doctor for keeping her patience with me. I've been satisfied with the care every time. Perhaps they are a bit.... talkative, but I do find that it is because of their enthusiasm for dental care. Overall, I'll probably keep coming back here until I move or something.

I scheduled a new patient consult after confirming multiple times with the office that the visit…read morewould be fully covered by my insurance. I specifically asked before booking, at check-in, and again after the appointment. The visit itself lasted about 1-2 minutes. The dentist performed a brief visual exam and told me everything looked fine. No periodontal probing, charting, or treatment planning was done. The office initially billed my insurance under a comprehensive periodontal evaluation code, which did not reflect the services performed. After I questioned it, they resubmitted the claim under a limited exam code, which was then denied due to frequency limitations. I was ultimately required to pay $50 to avoid collections. What disappointed me most was not just the billing issue, but the lack of empathy when I raised concerns to "Rafi". There was no acknowledgment of the miscommunication or incorrect initial coding .. just a firm statement that it was "my responsibility." Clear communication about coverage and better billing transparency would have prevented this situation. I hope the office improves this process for future patients. very disappointed.

Dr. Henriod gives new meaning to the expression "just like pulling teeth." Instead of a scary,…read morepainful and unpleasant ordeal, extractions were quick and the chairside manner was gentle. Dr. Henriod is a master at his craft. The office is pristine, the staff is friendly and the appointments are honored in a timely manner. The Star Trek style high tech gadgets are cool too. In all honesty, after three extractions, bone grafts and implants, I hope I don't have to go back, but if I do, I know the experience will be much more pleasant than I could anticipate.

Our family has had an outstanding experience with the orthodontic treatments for both of our…read morechildren (and they aren't the easiest patients). Dr. Lee and his entire team are friendly, welcoming, professional and are great with personal attention! We love getting the explanations of each step of the treatment process (and reassurance that everything is going well). The staff is patient, caring, and genuinely invested in achieving the best results. And they do a great job of helping when a quick / extra check-in or finessed adjustment is needed. We have been extremely happy with the care we have received and the progress we've seen. One kiddo just finished active treatment and our second kiddo is well-along the way (it was MAJOR)! Our family highly recommends Dr. Lee's office to everyone looking for excellent orthodontic treatment & customer service! You'll love the results!

Dr. Howard is great. Front desk and assistants are great. Very helpful and friendly. Its a joy to…read morecome to this office. They did a great job on my son's teeth with the braces. Highly recommend this practice.

Caring, thoughtful, and always an ally! His approach to prevention and maintenance is simple, yet…read moreso rarely discussed by other dentists.

Hi Dr. Hsiou! You are an extremely extraordinary periodontist who really does care a great deal…read moreabout your patients. It warms my heart to know such a genuine professional and exceptional in your field. You go above and beyond to stay informed to better treat your patients. Furthermore, your bedside mannerisms are always so patient and informative allowing us to understand the procedure beforehand. I am so grateful to have you as my periodontist! Bless your wonderful heart! You are truly one of a kind! Dr. Hsiou, you are exceptional at what you do and you know exactly what is needed to better your patients well-being and the health of our teeth. Keep up the good work!!!!!!!!!!! To Kathy and Norma, I really appreciated the flexible appts and at times squeezing me in last minute when my tooth broke and I was in a bit of panic. From my family to yours, a BIG THANK YOU! Have a Healthy Happy Thanksgiving everyone!!!! I highly recommend Dr. Hsiou!

UPDATE: I wanted to update my review after speaking with Tina, the manager. She was extremely…read morehelpful and accommodating, and I really appreciated how sincere she was in listening to my concerns and wanting to help resolve the situation. While my original experience was frustrating, I think it's equally important to acknowledge when a business makes an effort to correct a situation. Tina handled everything professionally and made me feel heard and valued as a patient. I'm very happy with how the situation was ultimately handled and appreciate the office taking the time to make things right.

Pretty sure I left a positive review last Year also. Just went to fill more cavities and it was…read moresuch a great experience I almost wish I had more cavities so I can go back! Almost.. Thanks Dr. Tiffany! Great empathy and so soothing. Office team just as kind. Everyone reading consider coming here.