I really do like Dentists of Sterling. They're very flexible with appointments, the staff is friendly, and the office is immaculate. They've helped me with a crown and three dental implants, in addition to my normal 6 month checkups. They're very straightforward with pricing for the major work, too. I always know what my next procedure will cost before I go in. So far, no issues with that. They really seem to care. I couldn't be happier with them. read more

Billing is a nightmare here. They've been charging me every month for a treatment I never even got, and every time I tried to fix it, nothing happened. And then there is the front desk, she is rude and dishonest. She'll tell you she did something and just... didn't. Won't check your insurance unless you ask her multiple times. She's supposed to be there for Spanish-speaking patients and somehow treats them the worst. Our community is too polite to complain so I can see how she continues to do the same thing over and over again. Pésima experiencia con la facturación! me han cobrado mensualmente por un plan de tratamiento que nunca recibí, y mis múltiples intentos de resolverlo fueron ignorados. La recepcionista que habla español es constantemente grosera y deshonesta. Dice que va a hacer las cosas y nunca las hace. Supuestamente está ahí para ayudar a los pacientes que hablan español, pero es con ellos con quien peor se comporta. Nuestra comunidad es muy amable para quejarse. Terrible servicio. Nunca regresaré. read more

One of their "Doctors" or "Dentists" I met with spent 30 seconds with me before telling me I had to spend $5,000 out of pocket AFTER insurance. They gave me absolutely ZERO advice on how to make my situation better on my own and said I MUST spend the $5,000. These are not dentists these are con artists. I'm currently debating reporting them to the police. read more

PREPARE TO SPEND 2 HOURS HERE FOR YOUR FIRST APPOINTMENT -- THEY WILL TRY TO SELL YOU EVEN WHEN YOU SAY NO I went in for a basic biannual check up since I moved into the area. I got seated really quickly and then moved onto X-rays. I didn't feel like I was forgotten or just waiting around (but of course, there were a few minutes of downtime here and there). That being said, it took about an hour before my cleaning even started. An hour is when someone came to talk to me about my insurance and what they covered. But when talking to the dentist, it really did feel like he was selling me. I told him about a baby tooth that I lost when I was 17 and when he saw X-rays, he wanted to remove it because it was "hard to clean". I have no cavities, no other issue. It was just "hard to clean". This was the first time I've heard of this -- no other dentist (been to 2/3 who have seen this) has recommended removing it. It also sounds like they're just trying to get referrals for doctors in house which I don't trust. I don't plan on coming back. I've asked them for copies of my X-rays and pictures so I can take it to my next dentist. Someone came to talk to me about my insurance and what was covered. I could tell the dentist wasn't listening to me because a) a service I told him I didn't want was being quoted and b) a service I told him I really did want was not being quoted. Overall, disappointing. My dental assistant was great though! The X-ray process was super fast and during any discomfort, she sympathized. Also my dentist did my cleaning due to time and he got water on me, no apology or notice. read more

Dentists of Sterling - General Dentistry Near Me - Sterling, Virginia

I had an appt for a root canal but thanks to a snafoo with my insurance I had to go somewhere else. my review is about the office staff. they were kind and friendly but it was Jeff who went above and beyond to help me get my tooth fixed. when your in pain, a kind soul can go a long way in making you feel better. I wish they could be my primary dentist. read more

Came in because my filling came out while flossing. I called them they said they would do I for free since it was under a year, doctors takes one look at my mouth puts maybe 2 fingers in my mouth and immediately gets the financial advisor. They tried to charge me 650$ when over the phone they said it would be free, they then told me to come back Saturday for it to be free do not go there they will waste your time and patience. Horrible customer service and horrible people who switch out every month. read more

I have been going to the Dentists of Sterling for 9 years. I was sold the very expensive CEREC crowns for several of my teeth. I was guaranteed they would last forever. Now a few years later one of the crowns has come off. I go back to have it looked at and they tell me it will be $3600 to put it back on because there's a cavity in what's left of my actual tooth. Seems to me that if the crown was put on correctly there would be no chance of a cavity forming. Now I'm worried about the other CEREC crowns I have falling off. I have lost all confidence in the Dentists of Sterling because they will not stand behind their work. I will take my dental care needs some place else and recommend you do the same. read more

Avoid at this place at all cost!!! The entire teams are scammers rather than health care providers. They will try to up sale you at all cost. I went in and got quote for 4000+ including 3 crowns. I asked a couple opinions from different dentists and they told me it looked completely healthy to them! They are short staffed and made me stay for more than 2.5 hours without cleaning process. Even the cleaning they charged me more than 300 dollars; whereas my current dentist charged zero. Their dentist was juggling among three patients, and they did not have a hygienist. Their office manager will show up with tattoos on his arms and tried to gaslighting you to buy their products. I would rate zero if I can. read more

Went tonight this dentist on Wednesday for tooth pain. Dentist did not do full examination of teeth before making diagnoses of tooth extraction. Mr Rodriguez put in an order for the wrong tooth to be extracted. After finding out at the surgeon of what tooth was to be pulled explained which tooth was troubled and was sent back to Mr Rodriguez and no responsibility was taken and was sent out to find a different dentist. I do not suggest going to this dentist place of business. read more

I went tocthe office to fixa broken crown. the lab sent the wrong crown. so the next visit she tried to fit the crown multiple times and without notice she started smoothing the upper tooth. so I jumped bc I wasn't expected her to work on my upper tooth. her rational is smooth the edges so the new crown fit. after all that I came out with a flat crown. I cannot grind my food and the top tooth need filling and now it's sensitive. I cannot shew my food on that side. and the doctor claim on the consult visit I is the way my teeth are. I told her you are like these girls at the nail salon when they meet up ans cut the nail incorrectly they say it the way your nail look. her claim and rational to touch the upper tooth and filing the bottom new crown is not valid. and I am very unhappy. this crown was not cheap and the original one was done so well that I didn't even know I had a crown. but I can't go to the same doctor bc i change insurance... read more

Recently I had an issue with my front tooth. I contacted Dentists of Sterling and spoke to Nina. She was very accommodating and thanks to her of was able to see Dr Rodriguez the same day. My experience with the entire team has been very positive. The entire team is very compassionate and professional . read more

My experience was about the service that the dentists provide, the poor quality and training of the staff that changes every month and the worst was the bad practice of the dentist at the reston office who made a root canal for my daughter over the broken tooth and then They returned my credit but they kept charging me and I had to fight a lot with the Reston and Sterling office. I recommend not going to these offices, they only want money, they are not interested in the patient. read more

I do not recommend. This place was theatrical. Wish I read other reviews and did not act in such haste due to schedule and location convenience. Upon entering in the exam room, I noticed 2 syringes filled with blue liquid laying on napkin by the sink counter. (Didn't think much of it. Just thought left over from previous patient they forgot to clean up. Make note of this, will come back to it later.) Here are the events to follow: Dr. Rodriguez came in, said hi, asked how did I hear about them. He informed me X-rays would be done and he'll come back to discuss. (Pretty standard) Tech, Samira?, came in asked how did I hear about them and took me to pano X-ray, followed by bite wing x-Ray, followed by video recording of the mouth. There was extreme discomfort with the bite wings, the image results were poor and crooked, it had to be RE-done several times. (I figured the tech, Samira, was really new and inexperienced, but then I noticed her signatures were on some of the machinery certs from 2018. Yikes! Please note, I've been to over a dozen dentists over the last several decades for biannual cleaning AND I recently had 2 consults done at other dental practices for estimates on oral work within the last 60 days. The pano X-ray was more than sufficient for them, no need to charge patient and insurance for the extra X-rays that are less thorough.) Went back to exam room. Doctor came back in, reviewed it says everything looks good and we can schedule another appt for cleaning. I stopped him right there, I explained to him that I scheduled new patient appointment with exam! That's why I figured the appointment was allotted 1.5-2 hours. He said, oh okay. He'll see if the hygienist is available, if not, he can do it himself. I forgot the hygienist's name, she came in, did a count of the teeth and went through and rated gum health. Said it was extremely inflamed and bacteria underneath the gums. (I do believe it was inflamed, but not sure to what extent.) She said they use a light to check for abnormalities and signs of cancer. Additionally, she said she needed to do another light probe to kill bacteria. Another gal came in moments later, Alissa, she was a billing specialist of some sort. She explained it was going to cost x amount (way more than anticipated for a routine cleaning). She said it was the co pays for the additional treatments because of bacteria and the cancer check. I asked if we could just do regular cleaning and not deep cleaning. She said this wasn't even deep cleaning. This was just cleaning to make ensure gum health. Hygienist came back to start on procedure. She said she has to do this because she can't let me leave and potentially be vulnerable to infection. Operations manager, Jeff?, pulled her out and said before we get started, I need to sign I agree to pay and proceed for services. And then the hygienist came back again. She went through the standard care instruction: clean, floss--recommended waterpik, said mouth will feel fresher and better. (It's not wrong. It was just standard. They charged $75 for that 2 minute lecture not covered by insurance) she went through did the cancer light check, flossed, did the scaling, used another pick with a white light on it, supposed to kill bacteria, used the syringes that were on the table said it was "anti-bacterial serum" that I need because of the gum inflammation condition. I thought for a second maybe because of the language barrier she meant antibiotic. Serum tastes like a gel form of Listerine. (It dawned on me later that this very well could be a form of Listerine, which is known to be anti-bacterial. This is the winner right here. How did they know what the diagnosis and treatment and prepped the syringes for me would be before my arrival at the appointment. Very very concerning of their practice and procedures.) She further proceeded to do fluoride, I listened to her discuss what fluoride is and etc. and she said because gums were inflamed, she wasn't going to polish. Leave fluoride on, don't eat for 30 min and don't brush until night time. (Pretty standard except no polishing part) she wanted another follow up appointment...no thank you. Here's another fun part that I haven't mentioned, the oral services I was looking to get done was nearly 2000 after in-network insurance. I went for another consult in Reston for same services, $400. I did not mention I already had estimates or anything of that sort. I paid for that day and am never looking back. read more

Hi [Office Manager], I would like to thank you again for working with me this past week to schedule my tooth extraction appointment. As you and I discussed, my appointment was scheduled for Saturday, March 2, 2019, at the Sterling office. Unfortunately, my extraction did not go as planned due to poor customer service and a lack of communication. I contacted your dental office on February 26, 2019, to schedule a tooth extraction which was apart of my orthodontic treatment plan. Aetna provided me with a list of providers who were in-network for my Aetna DMO plan. I am aware that my specific plan is not one that is widely accepted by dental offices within this area. Therefore, I took exhaustive efforts to ensure that I found an office that accepted my insurance and that was in-network. I was assured of this during our initial phone conversation. I received your voice mail on February 26, 2019, 3:44 PM, that stated that the doctor was still waiting on credentialing from my insurance company. I then called the Sterling office and spoke with [redacted] and informed her of your message; I received confirmation that everything was squared away for my appointment. Never during this conversation or the several subsequent conversations, was I told that there was an issue with credentialing. Ms. [redacted] and I discussed my referral and x-rays, and I even re-sent them to her on February 28, 2019. Following this conversation, I spoke with Ms. [redacted] again, on Friday, March 1, 2019, to discuss using local anesthesia instead of general anesthesia. Again, insurance or credentialing was never mentioned. To add insult to injury, I spoke with Ms. [redacted] again on Saturday, March 2, 2019, the morning of my 11:00 am appointment--insurance or credentialing was not discussed during this conversation either. I arrived at the Sterling office at 10:45 AM, as instructed, and was faced with a barrage of whispers from the office staff--it was obvious I was the topic of discussion. When I was finally called back, I informed Ms. [redacted] that it was disconcerting to be the topic of awkward whispers amongst staff. Ms. [redacted] then assured me that she and the staff members were discussing the rates for my upcoming extraction procedure. Ms. [redacted] then informed me that I would be expected to pay $212.30 for my procedure, and asked if I was comfortable doing so. I informed Ms. [redacted] that I had no problem paying that amount, and then asked what exactly this fee included. I was then informed that the doctor was actually not in-network for my insurance plan, and would not be in-network for another 30 days. I find it in poor taste to not offer another appointment to remedy this issue. Nor was I offered any sincerity--when faced with my angst, Ms. [redacted] said, "Well, I can offer you a 20% discount, that's the best I can do." Mr. Watkins, please understand that a discount is not the proper method of defusing an obvious issue that is a direct consequence of your office's lack of due diligence. It's not, and was never, about the money. I am scheduled to receive my braces on March 6, 2019, so it was imperative that I have my tooth extracted prior to this visit. I feel as though I did my due diligence to ensure that I found a dental office that was in-network for my insurance. It is extremely frustrating to expect my procedure to be covered, have this be reaffirmed, drive 45 minutes, only to be told that I am expected to pay for your office's lack of thoroughness. As I informed Ms. [redacted] on Saturday, I could have had my orthodontic's office complete the extraction, but I was informed by them that it would not be in-network. Instead, I chose to find an office that was in-network to complete the procedure. I wasted an immense amount of time emailing you all, obtaining my referrals, obtaining my x-rays, re-arranging my schedule, and driving 29 miles, only to be greeted with bad news. This is highly unacceptable. Ironically, while I was sitting amongst the whispering staff, another patient and his daughter were at the front desk scheduling their appointments. The patient was adamant that his insurance pre-authorization be completed prior to his appointment because he "had some issues in the past with his insurance." So, it is obvious this is not an isolated incident. I implore you to do your due diligence as a dental office. It is extremely frustrating to experience easily avoidable issues. I will be adding this email to your office's Yelp page, as a cautionary tale for others in my situation. read more

Dr, Vermula did fully not explain but charged ahead and performed an implant BADLY . Undersize and loose. Had remedial work done by current dentist Do not recommend ; read more

This place is amazing. I found Dr. Nguyen through my insurance and I've never been so happy with my teeth. Today we cemented my permanent dental bridge and I am super happy with my results. They look beautiful and natural. I highly recommend Dr. Nguyen! From the front desk to his assistant, everyone is professional and make you feel comfortable. read more

I wanted to really love this dentist but there's a few things that turned me off . It seems they're more interested in making sales and profit then actually cleaning your teeth . The past two times I was there for a cleaning it took over an hour and a half . I really don't want to be at the dentist for that long especially for something as simple as a cleaning read more

Do not be tricked by them. I went in for a routine cleaning and I had no problems with my 'gum' before coming here. At first they seemed like very sweet people, but when I started to question why I needed a deep gum cleaning they changed their attitude and were getting angry. They declined my request for just a standard cleaning saying if I didn't get this deep cleaning, they wouldn't clean my teeth. I was pressured to do this and it is my biggest regret. They numbed me and my whole face was numb, not just my mouth. I was severely in pain after this procedure and the crown I have began to feel lose after this. So now I have to recrown or in the worst case, implant. They purposely will diagnose you with expensive procedures. You should not go here for your own dental safety. read more

I first took my daughter on December 31, 2018 for a cleaning/exam. After hours of being there, we had to schedule another appointment for the following week to finish the exam. Fast forward to today, January 14, 2020. I take my daughter in (walk-in) for a cleaning/exam (11:30 am). As there was no one there they were able to take us. Great!! or so I thought. After I told them (more than once) that we had another appointment at 1:45 pm, we had to leave at 1:30 pm without her teeth ever being cleaned. Yes they did a filling and told us that she needed her wisdom teeth removed, but really??? 2 hours AND we still have to return. Never again. read more

Thank you, thank you!!! You guys were amazing. I was treated like a princess during my visit for my wisdom tooth removal. A warm blanket, a glass of cold water, and some of Wendy Williams show it was just what I needed to ease my anxiety. Dr. Nguyen worked fast, I am so impressed on how quick he removed the tooth, most importantly he did not kill me or hurt me at all. Dr. Nguyen was super gentle and kept checking on me. Ranju was also amazing, I received a super educational cleaning. Thank you, Ranju for getting me some vaseline so my lips can stay looking fabulous during the extraction process. Amanda, Melissa, and Pavi also did great. They check on me during my treatment process to ensure I was comfortable. Thank you, Dentists, of Sterling for treating me like a celebrity. read more

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Absolutely wonderful experience. After switching from another office that used too much pressure to sell services you don't even need- these guys are IT. All of them are wonderful and the nicest folks. Extremely understanding and very organized! The drs are great- they won't pressure you to do anything unless it's medically necessary. Excellent customer service and scheduling is a breeze- even if you need to come in after 5pm. read more

We had the same issue. Client agreement showed inaccurate lower prices for crowns but dental place had higher prices. Shady...manipulative sales tactics. Forced and rushed through options to make higher sales. Do not let them rush you through any of their sales bullshit. Walk out and wait to decided... lots of fees...more fees...hidden fees. read more

I found this practice to be superlative in meeting my needs and expectations. Everyone on staff responds in a professional fashion and goes beyond normal business practices in being attentive and response to the patient's needs. I highly recommend the Dentists of Sterling practice! read more

I posted a bad review a while back and finally got a second opinion, this dentist drilled a whole in my mouth for a root canal that was never needed, do not trust them and get a second opinion before you spend any money. read more

Dentist of sterling I will never recommend anyone. It seems as if they don't know what they doing, they just care about the money. I was disappointed with my work done from there, I hard a crown fix and some other work done. Since they claimed that they fix my teeth, I am having a lot of sensitivity in my mouth can't drink anything that is cold or warm. Or chew well.I have been there 4 times to correct this issue. They only care about your money and making there sale. They told me I have 1 year warranty it didn't take 2 months,I starts having problems with my teeth, the same day grown I don't reccomend no one to do it with them it's a rip-off. read more

I was experiencing horrible tooth pain suddenly, and decided to call Dentists of Sterling to schedule an appointment. They're located very close to my house and I noticed the offices were new. Everything about my experience was top notch! When I arrived, I was greeted warmly and able to get checked in quickly . Dr.Kaur was really kind and assured me we would take care of all of my dental needs. I needed two root canals, a cavity filling and a regular cleaning. It took time, Split between two days -but my teeth came out wonderful! And I really didn't experience much pain at all after the root canals! If you're looking for a new dentist -you should make your way here! My insurance was accepted seamlessly-and they're considered a preferred in network for a lot of insurance companies!! read more

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Unprofessional office, questionable dental care. Tried to force me to get X-rays on the phone, when I checked in, and with an assistant and hygienist, even though I had normal X-rays 6 months ago at another practice (and I shared them with them). The person on the phone told me the "doctor would decide". Wanted to know why I didn't want x-rays. X-rays every 6 months is not standard of care and I had to explain this to them. I don't even know who did the cleaning because she didn't introduce herself and she wasn't the hygienist. But what got me to walk out the door before the visit was complete is that she didn't do any scaling. She rapidly, haphazardly, polished and flossed, (it took about 3 minutes) then said someone else was coming in to do a deep clean which no one had discussed with me and was not indicated. Also tried to sell me some sort of electronic mouth cancer screening and adult fluoride. My teeth were still not clean after 45 minutes in their office. I've never seen anything like it and I've gotten my teeth cleaned every 6 months for 40 years. And after I walked out on them and told them to cancel my child's appointment, they had the audacity to call and leave a message that we were late for his appointment. Scam, scam, scam. Stay away. read more

The actual service here is okay but they always try to upsell on more expensive procedures that you might not need. The staff is nice but they've consistently messed up my appointment's scheduled time. I still think they are decent but if they didn't have a convenient location for me then I would look elsewhere read more

Amazing staffs. Awesome and fast services. Had my crown fell out earlier and I freaked out... I have 5 year of warranty on it so they help me immediately after I called and reattached it in under 20minutes. Will recommend to friends and family read more

Never go here. They are too smart to ask u come 4 times a year!!!! They ask u to do x-ray and referral etc. if u decline, they will not do normal cleaning. Horrible business, all my family will not go here anymore. Not a typical American business practice.!!!!!! read more

Great service and care! All the staff and the dentist we're phenomenal and helpful and caring. I would recommend this place!

Worst experience ever! Not only did they say I needed a deep cleaning for my gums they put 8 huge numbing needles and I was sore for days. They charged over $500! Then they said I needed my wisdom teeth removed. All my teeth were extracted and they were charging more saying that they weren't. I got a second and third opinion. They are all about money and are liars! DO NOT GO THERE! read more

Disappointing and will not be back when it comes to service and patient care. Top-notch technology which was great! I went in for a exam which didn't turn out to be anything but felt pressured by the front staff to make appointments and told that my insurance would cover it before they even started the exam. When I told the front office that I first wanted to be seen and would make my decision from there, the dentist and staff rushed my service and the dentist did not give me any resolution to my problem at hand and emphasized he didn't see anything. I think it would've been different had I agreed to more services. read more

I've been visiting this dentist for about a year now and I can say they are great. So far they have filled most of all my cavities, replaced damaged crowns, and cleaned my teeth to perfection. I also now have my daughter coming here every six month for her yearly cleaning. The staff is wonderful. A few of my teeth had a huge cost. But the staff helped with a great payment plan that helped me get started. It's all thumbs up for me!! read more

Dentist of sterling should get 10 stars! I am such a baby when it comes to the dentist and from day 1 they have been very helpful and caring throughout all my visits here. I would recommend this place to anyone. read more

It's an amazing office, best dentist office I've ever visited every time the whole dental team is friendly and answers any questions I have, along with giving recommendations on how to improve my oral health. I'm glad I've found this office and amazing dental team. It's easily the best dentist around! read more

Questionable dental care and unpleasant hygienist (who checked her iPhone watch twice during my cleaning). I felt pressured into getting 4 teeth filled, who knows if I really needed to get them all done. I should have asked to see the x-rays first, so that's my fault I guess. The dentist also messed up my anesthesia injection and now I have a hematoma inside my cheek. Also, I now have a sensitivity in one of the teeth that was filled. Such a bad experience, I strongly DO NOT RECOMMEND! read more

This is my most favorite dentist office in Sterling. Best service, so friendly and helpful staffs. Thank you Dr. Bhangra, Rachel and Aries for helping and advising me a lot. I was really comfortable and satisfied with this service. I would strongly recommend you to come to this place and of course I'm gonna come back soon for other treatments. read more

Thank you to the entire team of Dentist of Sterling for making my visit extremely comfortable. As we all know that visiting a Dentist is the most stressful process in a day one can go through. Dentist of Sterling proved it to be entirely different. Right from my entry to exit from the clinic was excellent. The entire staff was friendly and made me comfortable. I will surely recommend their name. Once again, Thank you to the entire team of Dentist of Sterling for making my visit amazing!. read more

Dr. Bhangra is amazing. Definitely the best dentist I've ever had. She is very detail oriented, it's clear she's loves what she does. Rachel was very accommodating and courteous while scheduling me in last minute for a toothache. Arrise was able to breakdown my costs with ease. The office is very modern and clean with the latest technology to keep your teeth pearly white and straight. read more