DO NOT visit this practice if you're broke like me. I have Medicaid and I let them know I could not afford services beyond what Medicaid can pay. I needed a tooth pulled however the dentist kept trying to sell me on implants. I came back because I couldn't find another Medicaid provider. My tooth is cracked and throbbing. I had to arrange transportation to get here. When I got to my appointment, they asked me to pull my first negative review. I said I wouldn't. Then the office manager said they wouldn't see me until I got the issues with Medicaid taken care of first. Of course the owner of the practice is on vacation spending all the money. On the day of? They wasted my time and wouldn't see a medical emergency. The issue is over $134 that they charged me for consultation, no cleaning no extraction. I extracted my own tooth with pliers in the restroom at Home Depot. Medicaid would not pay it because they assumed I still had Cigna Dental but I lost it after the divorce. I took care of the issue with Medicaid and texted it to them. See attached photos. But obviously Dr. Gloria didn't resubmit the claim. I did everything they asked me to do. The tooth that didn't get pulled started throbbing unbearably so I went to Urgent Care last week. Because this was an emergency, I decided to go back to Dr. Gloria to have the tooth extracted. This morning I arrive at my scheduled appointment only to be told to pull my negative review. After I said no, they told me that they couldn't treat me for nonpayment. Keep in mind this was a medical emergency. *Added next day* I googled dentist that take Medicaid and found Herndon Dental Arts. They saw me the same day. The office is much bigger, cleaner, longer hours, much more professional front desk staff and the hygienists and doctors were awesome friendly and didn't try to upsell me. They extracted two bad teeth and took x-rays for dentures. I was there until 8 pm on a Friday. Much much better overall experience than Dr. Gloria's "glory hole" dental practice. read more

Gloria Dental Care - Primary dental insurance removed from Medicaid confirmed on December 13, 2024 - General Dentistry Near Me - Sterling, Virginia

See all

I'm really surprised when I went to Google my dental office to see such a low yelp review. After careful review it appears a lot of these people don't understand dental practices or due to their writing style appear to have a low emotional IQ. I've had nothing but wonderful experiences with this clinic. I've had X-rays, dental exams/cleanings, tooth repair and teeth whitening. All of which were fantastic. I actually drive 1 hour to go here since moving. The hygienist who I usually go to makes the cleaning process painless and even pleasant. Something I never thought I'd say. The reception staff is incredibly kind and helpful. I also had really great results on my teeth whitening ! They often run specials for it and was excited to get a good deal and many shades of lightening! (Due to mine being comprised of surface level stains) One of the dentist's exams the dentist noticed my lymph nodes under my neck were swollen and recommended me to see a doctor regarding the matter. VERY THROUGH! I recommend this clinic to legit everyone that's in the market for a dentist. read more

I travel for work. Came here for a dental cleaning. I am very good about flossing teeth brushing and mouth wash. The hygienist said I needed a 2 step teeth cleaning bc I said I haven't had a teeth cleaning in a year. That was absolutely ridiculous. My dentist in Atlanta has alway said my teeth were great. Dr Gloria didn't have the professional ethics to not say otherwise. Save your money. Go somewhere else! You'll get better dental hygienist care at other places. I know quality care at the dentist and this just was not it! read more

Dr. Gloria's office is clean and welcoming, though on the small side. Her manner (and that of all the nurses and hygienists I've encountered there) is professional. Surprising to say, I even enjoy my times at the dentist's office! I'm not sure what others below meant about the unprofessional administrative staff. For me, I've always had positive experiences, no miscommunications, and ease of scheduling appointments. Perhaps others met different receptionists. However, my experience has always been positive. For example, I was able to get my X-rays sent to me for a referral to the oral surgeon by the end of the working day. read more

They pushed panoramic x-ray on me when I didn't need one. How do I know I didn't need a panoramic X-ray, because the next dentist office I went to did the work without a panoramic X-ray. Secondly, the tooth pulling fee was $225 at the front desk, after I was seen, it became $631. Their explanation was that it was touching the bone. Well, I went and took care of it at another dentist office without the excessive fee. And no bone was touching the tooth I was told. They'll try to stiff you out of every penny they can, at least that was my experience. I ended up not doing much at this office but left with a bad taste. read more

Great medical and administrative staff, friendly, welcoming and professional. I personally had no wait time, took me back immediately even though I was 15 minutes early. I was in and out in no time. Doctor was very nice and gentle. Very good with kids too. my kids enjoy their dental visits now. Thank you Team! read more

I have been coming to Dr. Gloria's office for years, and I absolutely ADORE everyone there. The receptionists and hygienists are very sweet and friendly. Although I haven't seen her in a while, Dr. Gloria is the epitome of caring and perfect bedside manners. There is also a relatively new receptionist, Peter, who is incredibly nice and reassured me over the phone about all the concerns I had before coming in for wisdom teeth extractions. I am normally seen by Dr. Tran for fillings, but I'm actually writing this review right after having had aforementioned extractions. I am a big wuss when it comes to pain, and I would rate the pain I experienced during this process a 0/10. ZERO. The process was over in an hour (would've been less if my teeth weren't stubborn in coming out). Again, Dr. Tran and the tech were extremely professional, efficient, and caring, making sure I was always sufficiently numb/never in pain. I highly recommend this dental office to EVERYONE. My mom comes here as well and always has a pleasant experience. I'm not sure what happened with other reviewers, but like I said, I've been coming here for years (5+?) and I've literally never had to wait more than 10 minutes to be seen. Coming to the dentist has never been a more pleasant experience! read more

I went to this dental practice for a ZOOM teeth whitening from a Groupon offer I purchased. While the technician who performed the procedure was thorough, the procedure was painful and my results didn't stick. My teeth looked the same as before after a week. I had 3 different people check up on me throughout the 45 minute procedure. They asked if I was comfortable (ZOOM has a reputation for being painful) and the attentiveness helped calm me. I was given fluoride after it was all over because I experienced some zingers. I would ask a lot of questions before going through with their teeth whitening procedure. Maybe ask about getting whitening trays instead. Also, I followed the post-ZOOM directions. I give them 3 stars not only because the ZOOM didn't work, but the staff was OK, only one of the 4 women I saw was extremely professional. read more

Dr. Gloria is awesome. If you are looking for a trustworthy dentist, this is the place to go. She was recommended to me by two of my coworkers. I like going here so much that I travel an hour to get to the office. Before going to Dr. Gloria I had difficulty finding a dentist I could trust. It had been five years since I had gone to a dentist and I found that dentists were telling me that I needed to have more work done than was needed. For instance, the dentist I went to before Dr. Gloria told me that I needed to have 8 crowns put in, but when Dr. Gloria checked she found that I needed to have 5 fillings instead. I'm so glad I found this place. The hygienists are really nice too. read more

After an initial TERRIBLY FRUSTRATING experience, which I provided feedback on in a survey sent out by Dr. Gloria's staff following my appt. I decided to give them another shot. Going back my initial experience was a 3 hour wait after a 30 min cleaning which resulted in a previous filling being taken out. After I waited as Dr. Tran worked on another patient (who was a non emergency walk in) I was told to come back later and he can fill my cavety back in along with 2 others that were found. I came back and was told by the very rude and extremely unprofessional receptionist that I would have to wait because he had patients with appointments before me. (I clearly had an appointment earlier which was ignored so this response was quite frustrating). When I called back a few days later to give them this second chance I was told i could come in that week. I asked specifically, if all three fillings could be done at that appointment and was told "yes well will get everything done". Great! I set up my appointment go in that week and am told by the rude and unprofessional receptionist "because we saw your review, we will only be filling one filling today, the one we took out and will no longer be taking anymore appointments from you." and proceeded to tell me how much the one filling would cost and if I could pay that "immediately". I had told her that I was told I would be getting all three filled when I initially made the appointment and she said continued to say "because we saw your review we will only be filling the one today and no longer be taking appointmnets from you" as if she was a broken record. Dr. Tran was nice and the nurses were nice, but the receptionist who initially made the mistake to tell the non emergency patient who was trying to make an appointment to go back because "he will be seeing a technician not a dentist so it wouldn't interfere with your appointment" made this experience as terrible as it is. ESPECIALLY, when she was probably the one that answered the phone to make the appointment and completely LIED to get me in there. I could have just gone to a different dentist at that point and gotten all three filled had she stated the truth in the begining. Dr. Gloria, you should really check your administrative staff and their knowledge on scheduling procedures especially when appointments are made. Also, if a survey is given and you recieve a bad review you you should learn from this and try to make the next experience better not worse. You should not dismiss the person and tell them you will not be taking anymore appointments from them. This was an opportunity to better your practice and yet it just got worse. read more

The dentists and nurses are very kind. There are just some receptionists that really made going there unbearable. There was miscommunication after miscommunication and I'm glad I've switched dental offices since. It is unfortunate because they are good dentists but I can't deal with someone messing up billing info and other information. And any information about payment plans is apparently incorrect because they don't do plans. read more

I have purchased ZOOM whitening on one of the deal websites. My overall experience with the personnel was very good, everybody was super nice. My teeth were already pretty white, so I have expected amazing results with ZOOM and a Hollywood smile. Well, my teeth were definitely whiter, but not much. Just like in the case of the first reviewer, the results have lasted about a week and I have also followed post-ZOOM directions. I was told by the staff that the results would last at least one year. I have used the whitening trays before and people were asking me what I was doing to have such white teeth. This time, nobody has noticed any difference. This makes me wonder what products are used at the "Dr. Gloria's" office. read more

Their receptionists are just so unbearably rude and not sure if they were properly trained. I was helping my elderly mother scheduling an appointment and not only she was being rude, but also she had this negative attitude. I don't care how nicely they say 'bye' 'hi' when we go in and out of that place. Just not worth my time and money, I'd rather go somewhere else. Because of the quality of service that my mother received, I am giving them one star. I would not recommend this place to ANYONE. read more

I've lived in the area for a number of years and tried a number of dentists, and I have to say that Dr. Gloria is hands down the best one I've found. I have had checkups and even a root canal and crown done there. I'll be honest, I'm a chicken when it comes to dental pain, but I didn't feel anything during the root canal. Dr. Gloria explained all the procedures to me, even showed me on a computer screen what my problem was and how she would fix it. I am definitely staying with her for the long-term. read more

I finally found a dentist whom I could trust. Dr. Gloria is very competent and knowledgeable. She is caring and gentle. She put me at ease. The staff is super friendly and patient. I would highly recommend this dentist office. It is definitely the dentist office to go to!! read more

if i could give Dr Gloria 10 stars, i would. let me start off with saying that until i met her, i was downright terrified of dentists, so i neglected my teeth for quite some time, until they reached a point where i had to do something if i ever wanted to eat normal solid food again and not have to brush my teeth ten times a day. so i came in for a cleaning and an exam, and the staff was wonderful - very polite, very patient, quick, efficient... i could go on! i love Donna, she's just delightful, i love having my teeth cleaned by her. she's hilarious. Dr Gloria is an amazing dentist. she's quick, very gentle, and never ever condescending - you can ask her anything! two years ago i had to get a lot of work done, and i was surprised how quickly a normally stressful trip turned into no big deal at all, in fact, i was almost looking forward to it, knowing that i'm in good hands and i'm being given the best care possible. i usually require a lot of Novocaine shots and a lot of dentists in the past have ignored my requests which resulted in many negative experiences (and the aforementioned fear of dentists), but not Dr Gloria! she would always ask if i'm comfortable and numb, and wouldn't hesitate to give an extra shot or two if i wasn't! i'm moving away soon and i'm very sad because i have found the best dentist! if you're scared of getting dental work done, please consider Dr Gloria - you will not be disappointed! read more