I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

I took the time to go this place for my mother-in-law's vehicle to get a quote based on their Yelp…read morereviews. I spoke to Jeff. He took pictures & our information and said that he would email and text the quote that evening. It's now going on day 2 and I have not received anything. So we just went to a different autobody shop. That's why it gets one star for non-communication and a waste of our time & gas.

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Great customer service, communication, price and etc…read more Went above and beyond to meet me on the weekend when closed to get me my belongings that I had painted by them. The paint job they did was excellent. Not a single complaint all around!

Today I took my car into Rock Collision after it was damaged in a parking lot earlier that same…read moreday. I was especially upset because this was the exact area that Rock Collision had repaired for me just a few months ago. When I called, they immediately told me to bring it in so someone could take a look and see if anything could be done, maybe even buff it out. When I arrived, Frankie came out personally, buffed out the transferred red paint, and made the damage look so much better. He also pointed out two small spots where the paint had chipped and explained that they would need touch-up paint. He even told me exactly what to ask the dealership for and said that if I didn't feel comfortable doing the touch-up myself, I could just bring it back and he would help me with it. This level of customer service is rare these days. Rock Collision truly cares about their customers, takes pride in their work, and treats people with kindness and honesty. It's refreshing to do business with a company that is both highly skilled and genuinely compassionate. I highly recommend them to anyone needing collision repair or body work.

Very pleased with the car repairs after my accident. Buddy and his team were awesome. Would highly…read morerecommend this business.

I have used these guys multiple times for misc. auto body work and they are great. They do what…read morethey say they are going to do, they are communicative, and they go the extra mile. Recently they replaced a side mirror that had been damaged in an accident while on a family road trip. I called them, sent some photos, they ordered the parts, and replaced the mirror the day after we got back Including paint. Not only are they easy to work with but during the repair they vacuumed out a very dirty car and washed it.

I had a great experience here. They were honest and friendly. I took my SUV in because I was told…read moreit was missing a crash bar (or 'impact bar'). I expected it to be an overly expensive experience. But it was anything but. The friendly tech showed me that I was wrongly informed: I did have a crash bar. He didn't even charge me for the inspection. Great place!

April 26, 2024 Avoid this place!!! My experience: A…read morecomedy of errors betraying a lack of customer care. I had patronized this place for six years. Jon Poche did a nice job; always delivered what he promised; when promised. I was a return customer. But now Jon appears to be nowhere in sight; has apparently left the business to Jacob; and now it has gone to hell. I took in my lovely Lexus sedan for a $4,000 rear-end-repair job; and this was my experience: (1) I was told the job would take two (2) weeks. It took five (5) weeks. Without explanation. (2) When directed to pick up my car any time after 3:00 p.m. Friday; I was upon arrival at 3:15 p.m. told by Ramon that it would be at least another 90 minutes; and Monday morning would be better. I waited. (3) When handed my keys at 5:00 p.m., I found the interior absolutely covered in dust!! Jacob and Ramon then cleaned up this only-too-obvious mess. What body shop would return their customer's car with the cabin covered in dust? (4) 5:15 p.m.: One more attempt at departure; only to find my seat belt retractor was broken. Jacob and Ramon had to call Rocky, who found that the retractor spring had not been re-attached securely. Incompetence. In short: Jon Poche no longer visible. This shop has gone down the tubes. Stay away!

Great work by great techs! Came in and was hit by hail during the year and thought my vehicle would…read morebe in the repair shop forever. They completed an estimate and got working with my insurance company right away. They kept me in the loop along the process and made me feel like family. If you want values, quality work, and great customer service, go to them! Auto & Fleet will always be my place to bring all my body work needs.

James is awesome. After a hail storm, my car was all dented up. He met me at the rental car place…read moreand fixed all the hail dents. He did it in a reasonable time and really did a great job. I will always recommend him!

These guys are the best! James with Elim-A-Dent came to my office and fixed a football-sized dent…read morein my fender, as well as several little door dings. He charged me about 25% of a local body shop's quote and it only took him a couple of hours. I strongly recommend Elim-A-Dent to anyone.

I have a 2007 Yamaha FJR1300A, and that year/model was a one year only color, what Yamaha called…read moreBlack Cherry. Beautiful color, but unfortunately, with the model year being 19 years ago, and only that one year, Yamaha quit making the spare parts years ago, and none were available worldwide. Trust me, I looked. What was available were the same parts from one of the less desirable years and colors, so I bought 2006 parts, in Cobalt Blue, and went looking for someone to paint them. Based on Paint Perfect's fantastic reviews, I ventured north to Florence to see Tanner, and asked if he could make the parts the right color, so I could get my FJR back together again. He told me yes, and he sure did! Great kid, fantastic work ethic, and almost as picky as me, which is 10 times pickier than most of y'all! If you need spectacular paint work done, head on over to Paint Perfect!

had a swisher auto wash take the paint off my car. got it fixed about 4 yrs ago but it was looking…read moretacky! my "new" car ( paint job) is perfect! and car came back clean, detailed, and smells awesome!

I was very impressed with this store. The employees were extremely kind and helpful. Rick was…read moreespecially kind and helped us with the damage estimate. They repaired my car after a wreck and did a wonderful job. Communication was top notch throughout the process and very accommodating towards my work schedule as far as picking up the repaired car. I will definitely be back to this location if anything comes up again and will recommend to anyone in need of a repair shop.

This location is always extremely busy. I believe there is a high turnover rate at least with the…read morefront desk because everytime I came to pick up my car keys it was a different lady running the front desk. (I dropped off my vehicle 3 different times. All within a six month period.) I will say that they do honor the work that they do complete on your vehicle so the year warranty your given you can return if you have an issue and it will be resolved immediately. I was lucky because the two different times I had to have my vehicle repaired one was due to hail damage and the second time was another car side swiped my entire passenger side of my vehicle. I had to have both front and rear doors replaced. Had to have the doors adjusted three different times because after the repair the door wouldn't shut completely useless the door was slammed which I couldn't stand to have to tell every person that rode in my vehicle to please open and slam the door shut. There was issues with parts being delayed by the manufacturer which honestly Caliber does not have any control over that. Insurance companies drag there feet when approval is required before parts can be ordered or even your vehicles repair can begin. Which again Caliber does not have control over. I recommend always have rental vehicle covered under your insurance when you need to have a repair done because that will make things less stressful and easier on yourself if your a daily driver and need a form of transportation to make a living everyday. No matter how hard and how much hard work was put into making me vehicle look brand new again... The truth is anytime your vehicle is in an accident don't expect it to ever be the same because it is nearly impossible. I will say that forms of communication email, text, and calls I was very appreciative of. I didn't ever have to call and check on the status of my vehicle. I was given an update and kept informed about every part during the repair process which I really enjoyed.

This process began late last year, but I had a hell of a time finding any shop that didn't want to…read morerepair an insurance claim vehicle with body and paint damage. So I put it off for several months. However, the painter's situation in Austin only got worse as inflation reared its ugly mug. After contacting a dozen painters, I found one shop that only wanted to fix the dents and do some spot painting for 8 to 10 grand and a second shop that estimated a minimum of 20 grand to do an entire paint job. There was no way I could afford or would tolerate those ridiculous quotes. One of the other 12 painters was a one-person shop named Wendall's Autobody and Paint in my town, who said, "he was busy but that I should call him back in a few weeks." Needless to say, I was frustrated, but one day, while traveling around town, I called Wendall and asked if I could bring the car by for him to look. My wife and I went by his ranch property with goats and chickens in the yard and an oversized work garage, and an hour later, I had hired a painter. We thought it would take him at least 2 months the paint the car, but he had it finished in 5 weeks. He gave me an unbelievable price, and I gave him a well-deserved bonus for exceeding my expectations. My wife and I also had a great time chatting with Wendall at his rustic shop, where he does incredible work. I highly recommend him as a standup painter and person.

It is hard to find a body shop that is willing to do small jobs that does not involve gouging a…read morecustomer or an insurance company to maximize profits. I took a small motorcycle fairing repair/paint job to Wendall and was very pleased with the price and absolutely impressed with the repair. I generally find small independents take more pride in their work and that is certainly the case at Wendall's I definitely will use him again.

I highly recommend Stephen's PDR! I first reached out to Stephen by text and sent him photos of a…read moredent I got after a young deer ran into my car. He responded right away, and we scheduled a time for him to inspect the damage in person and provide a more accurate estimate. The entire process was easy and convenient. I dropped my car off overnight and picked it up the next day. The results were amazing--I couldn't even tell where the dent had been! Stephen was responsive, professional, and did excellent work. I will definitely recommend him to others and return if I ever need dent repair again!

Great quality work! Highly recommend. Very friendly as well. A little off the beaten path, but…read morequality craftsmanship makes well worth it.