Jeff did a great job on my 15 yr old BMW. Professional and a great guy. Clean shop and reasonable…read moreprices. I recommend he highly.

Absolutely the best experience from start to finish. The quality of work is outstanding. The price…read morewas much cheaper than we expected. They make the process so easy and were very accommodating with our schedule. I wouldn't hesitate to recommend Heritage to anyone. Their work is excellent. Very happy customers!

Recently had a small job to put a spoiler on back of my 2018 Lexus ES350 which they did and it was…read moredone correctly and on time and I truly appreciate all that they did to make sure it was right plus they overcame a few difficulties which they took care of. This was the third or maybe fourth job they have done for me and as always, what a great professional work they did and always everything look better than new Thanks Hazelwood for all you did.

From checking in car getting estimated properly to a quality repair. Couldn't ask for anything…read moremore. Stayed in touch all the way thru . Went over my vehicle with me on day of delivery,which by the way was day he said it would be . Also had car detailed when I arrived. Grade A Expierance...

Had a terrible experience here. I got my car back and the work they did was horrible( missed dents,…read moremisaligned hood, fisheyes in the paint), when i asked them to fix it they told me it wasnt their problem and i would have to deal with it. I had to get my insurance company to force them to fix it and they sent it to the shop in columbia to fix it correctly. This whole ordeal lasted almost 2.5 months. I will never use this company again.

Brown's has been fabulous! They were so good about everything, fast, my car looks new, and they…read moreeven cleaned the interior-- believe me when I say that was at least worth $200. Last, everyone I had contact with was professional, pleasant, kind, and definitely treated me as if I was their number one and only customer. I cannot say enough about how wonderful this experience has been.

These guys are the real actual deal. Masters of their craft. I might owe them a life debt. Twice…read moreI brought them problems that I either caused/made worse or that I KNEW they would NOT want to deal with. My Land Rover is very old, it's blanketed in years of oil leak related grime, and is literally the worst to work on. They were able to get me in when they said, and got my stuff done when they said, and the work is always top notch. Dear guys at Ed's: I'm SO sorry I stripped that starter bold out, and that you had to get up in there to fix it. I can't tell you how much it means that you were willing to cut that mammajamma out of there, and put the new one in. Our goal was to keep this on the road for my son after his Church Mission. He's coming home in a few months, and his car runs great. Maybe you all live forever.

I took my 2012 LR4 HSE in for what I thought was a brake job, and that the brake and accelerator…read morepedals were interacting. Well, not only did I not need a brake job (for which they could've easily done, or not done and charged me for), they said the brakes all passed inspection and to wait until I see the brake service light come on. As for the pedals being dangerously on the same plane, well, it was due my lackadaisical foot placement that was causing me to sometimes press both when braking, or my clown shoes, but needless to say nothing again needed repairing. The shop also installed a Terrafirma spare tire carrier that turned out to take much longer than their estimate, however, they did not pass along the additional cost to me upon completion, which was done very expertly. So, while I live in the Huntsville, AL area, Ed's British 4x4 has all my business henceforth!!

Overall incredible experience Clint Billings is a consummate professional he is fair honest and…read moretrustworthy I have been to many mechanics over my lifetime and so far he is one of the best at his craft and fully trustworthy he will not oversell you things that you don't need any only provides what is truly needed he showed me that based on my interactions where I want to purchase additional fixes that were not necessary for my car and he told me not to waste money as they were not needed at the time...

I never leave negative reviews, but after this experience with Cave Auto, people should know what…read morehappened. Last year, we took my son's Jeep here, paid over $1,000, and two days later had to take it to the Jeep dealership and spend approximately another $4,000. Despite that, we gave Cave Auto another chance. We dropped the Jeep off Monday and were very clear: it was running hot and my son HAD to have it back by Friday to drive to Knoxville for school. We were told the water pump and gauge were repaired and paid another $1,600. We picked it up and it was STILL running hot. We took it back yesterday, they kept it for hours, and we were told nothing was wrong with it. Today, the temperature gauge was approximately 3/4 of the way toward hot again. When I called, instead of simply saying, "Bring it back, we'll make it right," I got excuse after excuse. I was told to take it to a NAPA Auto Care Center and that apparently they have to "fix it in parts" to diagnose it. On top of that, he repeatedly brought up the fact that we had discussed possibly trading the Jeep in and said he thought we were going to trade it immediately. That honestly makes me question why that matters. Whether we trade it tomorrow or keep it another five years, if we paid $1,600 to repair it, the work should be done properly and the vehicle should be safe to drive. If there wasn't enough time to properly diagnose and repair it before my son had to return to Knoxville, SAY THAT. We would have made other arrangements. Don't squeeze the repair in, charge us $1,600, and then use the limited timeframe as an excuse when the original problem still exists. After all the excuses, I finally said keep the money, I'll leave a bad review and be done with it. His (Clint's response) response to me on the phone? "FUCK YOU, BITCH." Then he sent me a lengthy text accusing me of threatening his shop, his employees and their families because I said I would leave a negative review. I threatened NO ONE. Saying I will publicly share my experience as a paying customer is not threatening anyone. At the end of the day, we paid $1,600 to fix a Jeep that was running hot. It is still running hot. We brought it back and were told nothing was wrong. And when I became frustrated and said I would leave a bad review, the owner told me, "fuck you, bitch." You can defend your diagnosis. You can explain your warranty. You can disagree with me. But a business owner speaking to a customer that way is completely unacceptable. We will not be back and you shouldn't either.

Very friendly and easy to work with. They were great about communicating with our insurance…read morecompany! I didn't have to worry about going to get a rental car because they made all the arrangements for me. The repairs to my vehicle took less time than expected. And when I noticed a week later that part of my bumper seemed loose and coming out, they ordered new parts immediately. I went in today on my lunch break and they were able to switch out the parts and fix my issue while giving me enough time to get back to work on time. I'm very grateful!

These folks must make lots of money because when I brought my van in to get looked at all they did…read morewas ask me a bunch of questions and then tell me my van was too big to fit into their bay....they didn't even go outside to take a look at it! Two Thumbs Down! Booo!

I highly recommend R.J. He took care of our immediate needs right at our house, and we, thankfully,…read moredidn't have to pay for a tow. He was very courteous, knowledgeable, and friendly. We will continue to hire him!

I'm a big fan of family owned businesses. I am a baby boomer and grew up around family businesses…read moreall my life. Varden & Son lived up to the experiences I had with other family businesses for the past 70 years. The staff was amazing. The work they performed was amazing. But don't take my word for it. Find out for yourself. As for me, they get a 10 out of 10.

I had a "small" fender bender a few weeks ago. I live very near Varden & Son Body Shop. My…read morevehicle was drivable but had under carriage damage that caused it to be unsafe in my estimation. I immediately drove it to Varden's for a repair estimate. Not only were they quick to check the damage to my car, but they are a select provider for vehicles insured by State Farm and Farm Bureau. Using either of those insurances to cover the cost of the repairs puts you at the head of the line and repairs start immediately. The repairs were completed in a timely manner. The star for value was not verified. I don't know what the expected cost of this repair should have been. This is the first accident I've had to have repaired in several weeks. Thank you to the Varden family for excellent work and service.