Follow up from General Manager was quick, helpful and genuine. Based upon his leadership in…read moreresolving my issue, I definitely recommend Caliber as the finished work was great.

After several trips to the body shop, the vehicle was finally repaired up to the factory standards…read more I'm glad to learn that Caliber Collision cares about the quality of their work and is concerned about keeping the positive image they have earned in the community...

From checking in car getting estimated properly to a quality repair. Couldn't ask for anything…read moremore. Stayed in touch all the way thru . Went over my vehicle with me on day of delivery,which by the way was day he said it would be . Also had car detailed when I arrived. Grade A Expierance...

Easy to schedule, relatively quick, fair pricing & most importantly - they did a fantastic job…read more Thanks!

Very friendly and easy to work with. They were great about communicating with our insurance…read morecompany! I didn't have to worry about going to get a rental car because they made all the arrangements for me. The repairs to my vehicle took less time than expected. And when I noticed a week later that part of my bumper seemed loose and coming out, they ordered new parts immediately. I went in today on my lunch break and they were able to switch out the parts and fix my issue while giving me enough time to get back to work on time. I'm very grateful!

These folks must make lots of money because when I brought my van in to get looked at all they did…read morewas ask me a bunch of questions and then tell me my van was too big to fit into their bay....they didn't even go outside to take a look at it! Two Thumbs Down! Booo!

Had a terrible experience here. I got my car back and the work they did was horrible( missed dents,…read moremisaligned hood, fisheyes in the paint), when i asked them to fix it they told me it wasnt their problem and i would have to deal with it. I had to get my insurance company to force them to fix it and they sent it to the shop in columbia to fix it correctly. This whole ordeal lasted almost 2.5 months. I will never use this company again.

Brown's has been fabulous! They were so good about everything, fast, my car looks new, and they…read moreeven cleaned the interior-- believe me when I say that was at least worth $200. Last, everyone I had contact with was professional, pleasant, kind, and definitely treated me as if I was their number one and only customer. I cannot say enough about how wonderful this experience has been.

Highly recommend. Great prices, quality work. They fixed the paint peeling off my roof. They did…read moreit the right way, without overcharging. Very pleasant and professional.

My vehicle has no fluid leaks but mysteriously shortly after picking it up the car overheated and…read morehad no coolant, and the engine started ticking because there was no oil. So why not check the transmission fluid now, and guess what that was empty now too. The gas cap was broken, and battery was being jumped when I arrived to pick it up. They did not reconnect my windshield washer hoses so it was all leaking to the ground, the a/c blower motor had a shop towel in it, and there were paint sticks in the sunroof. More problems when I picked it up than when I dropped it off. They were referred to me by Benton Nissan, but I wouldn't refer them to my worst enemy. If you do decide to take you vehicle here check all your fluids before you pull out of the parking lot.

I'm a big fan of family owned businesses. I am a baby boomer and grew up around family businesses…read moreall my life. Varden & Son lived up to the experiences I had with other family businesses for the past 70 years. The staff was amazing. The work they performed was amazing. But don't take my word for it. Find out for yourself. As for me, they get a 10 out of 10.

They were able to get me set up on a day I was able to wait in person. They gave me a very fair…read moreprice, did amazing work, and even gave me some advice on how I should be able to do some more touch-up spots myself if I ever need to. They're kind people, and the waiting area has a fish tank, which is great.

Great service! Super kind people, Antonio and Corey took great care of my car. I'm not sure how…read moremuch calipers usually cost, but they fixed my car so quickly, I was happy to pay for it. One thing is, they don't take credit cards, (or they do, it's just a fee that goes along with it) only debit. Just preparing you! They were amazing. And the waiting room is nice and spacious too! They have Jesus Calling books in there as well as a Bible, so it was a pretty great experience all around!

Wursters has been servicing my Rolls Royce for over 3 years. They accommodate me whenever I need a…read morequick repair. They take pride in their service and it shows. They are knowledgeable and priced fairly. Mike is great and I highly recommend them

As a single mom, having my transmission suddenly fail was terrifying. The moment my car made it to…read morethis shop, they were on it immediately. No hesitation, no runaround -- just action. They treated my situation with urgency, compassion, and honesty, and that meant more to me than they probably realize. They kept me informed, explained everything clearly, and truly went above and beyond to help me during a stressful time. It's rare to find a shop that not only does incredible work but genuinely cares about the people behind the wheel. Because of them, I felt supported instead of stranded. I will forever be grateful and will recommend them to everyone I know.

On June 18, 2024, I brought my 2012 Infiniti G37 to Morris Automotive after noticing a puddle of…read morecoolant under the car overnight. The vehicle is garage kept and not a daily driver. I also detected the smell of coolant. After inspection, Morris Automotive determined that the heater hose and heater pipe assembly needed replacement. The total cost for this repair was $898.22. In early August 2025, the vehicle began emitting smoke, accompanied by the smell of coolant. I contacted Nick at Morris Automotive, who confirmed that the repair was just outside the warranty period but advised me to bring the car in for inspection. Following their evaluation, Nick informed me that the heater hose connector had come off and would need to be replaced, along with another coolant flush, bringing the total cost to $440.89. A few weeks later, we again noticed the smell of coolant and visible coolant under the car. At this point, the issue was still within the warranty period, so we contacted Morris Automotive to report that the coolant leak had returned. By this time, we had spent nearly $1,200 on the repair, yet the problem persisted. Around September 11, 2025, we reached out to Morris Automotive again to report continued evidence of a coolant leak related to the same area previously repaired. Nick advised us to bring the vehicle back in, assuring us they would "make it right" and we would not have to pay for the repair. After inspecting the car, he initially claimed they were unable to find a leak, but later called back to say they did locate a small leak. However, he stated that it would require additional payment to fix. Frustrated, we took the vehicle home, and parked it back in the garage. On September 24, 2025, we returned to Morris Automotive and spoke again with Nick, who this time assured us they would handle the repair at no charge, acknowledging the repeated nature of the issue. However, on September 25, 2025, Nick contacted us to inform that the vehicle was ready--but the repair bill totaled $228.25. We paid it, hoping this would finally resolve the issue. According to the receipts, Morris Automotive has now replaced the heater hose, heater pipe assembly (dealer-only part), heater hose connector, and rear coolant hose--yet the vehicle continues to leak coolant. To date, we have spent $1,567.36 on this ongoing issue without a successful resolution. Although this matter remains within the warranty period, I hesitate to return the vehicle to Morris Automotive due to inconsistent communication and handling. One day, I am assured the repair will be taken care of at the shop's expense; the next, I am told that while I won't be charged the full price, I still owe a portion of the cost. This inconsistency has made it difficult to maintain confidence in the repair process.