Prior to setting an appointment, I visited their shop unannounced. I was greeted by the owner…read moreDave, and given a complete tour of his facility. He has an open shop policy. I was impressed by the cleanliness as Dave explained the various repairs and restoration projects taking place at the time. They offer a complete safety and performance diagnosis which I highly recommend. While reviewing my cars test result, we stood in the shop with my car on the service lift as Don, the service manager went over all the aspects of the diagnosis. That level of service is unheard of. Once we finished the review, I was looking forward to them servicing my car. I left my car with them at that time. The plan was to perform a complete fluid change including synthetic oil change with filter, radiator drain and fill, brake fluid drain and fill, and clutch cylinder drain, clean and fill. My car was ready the next day. The price was in line with the quality of their work. Dave and his staff are among the most respectable and honest repair/restoration shops along the shoreline.

Disappointing experience under a tight deadline for car to travel to another state and appear for…read morefamily wedding photo shoot. I was told my car was ready for pick-up but the engine work was apparently still in process, and things were not completed or not working properly. Internal communication went sideways somehow this time, but past experiences were better. Was able to get the repairs completed at a different garage in time to make the wedding.

Best automotive repair experience I've ever had. I brought a vehicle that was absolutely busted to…read moreLou, Andrew and Jenna. My vehicle was unreliable and dangerous, Pro Performance gave amazing recommendations and honest service that has got me back on the road and not having to buy a new car. Come here and be happy! Or, the alternative....it's your life, but you came to Yelp to know and now ya do. "LET'S GO!" Shia LaBeouf "Just Do It" https://youtu.be/ZXsQAXx_ao0?si=cicp9pWjA6tPVcMG

Once again, Lou (the owner) delivers!! This is the second time that he has done work on my…read moresignificant other's Jeep. I seriously cannot thank Lou enough for all the hard work, time, professionalism, and stellar work he does! This is the place for your repairs, it really is. Please give Lou your business, you will definitely not regret it. Tell him that Amelia sent you his way!

Mike has done a great service to me and my family, he turned an undrivable and some would argue;…read moreunfixable car into one that feels like it just drove off the lot with no isssues whatsoever. His attention to detail is exceptional and his pricing was immaculate, I would give 6 stars if I could, highly recommended for a good reason.

Mike is a very good mechanic. He figures out what's wrong and describes it so you can understand…read moreit. He's fair and reasonable as far as cost. Took my mom's car there and now I bring mine.

Best kept secret in Auto Repair! I'm almost holding back because I don't want them to get so busy…read morethey can't fit me in! Honest and Fair, always spot on with estimates, never try to Jack up the repair costs like some do! Like on my gas tank replacement they didn't try to add on unneeded things like a new fuel gauge and straps, when the ones I have are fine. Can handle bigger vans, (some small ships can't) don't mind working on old beaters, like mine, but also very skilled at classic and collectable cars and I always see some interesting models in their lot being worked on. Like I said, best kept secret!

I called for exhaust service on my Infiniti and was quoted $2800. But instead of taking my money,…read morehe referred me to another business that could save me money. I was so impressed by their kindness, honesty and consideration. Would highly recommend them!

Excellent family owned and operated repair shop. We have been customers since they opened and…read morealways refer friends to Roots for their auto maintenance and repair work. Top notch service and reliability from Renee, Norm, and Chris! They have always been honest and trustworthy when diagnosing what was wrong with our cars when we bring them in for service. You get way more than what you pay for when you have Norm or Chris work on your vehicles! Highly recommend visiting and making them your go-to repair shop !

This Auto repair shop is great! Easy to make an appointment and when I was 2 1/2 hours late for the…read moreappointment because the car problem I had went critical, they called looking after me and readily accepted me when I arrived. The price was fair for excellent work, completed on time within the estimated cost with my agreement first; no surprises. Renee at reception is knowledgeable about cars and the repair and will walk you through ever step that is done. Her personality is an asset to this company and is also comforting and assuring to you during a stressful time. Roots was recommended to me by another of their satisfied Customers and so I am happy to recommend them to others! This review is unsolicited. Karen H.

Very helpful, friendly, old school- while I was there an older lady pulled up in her car and one of…read morethe owners came out to check her oil and fill her tires. He told her the totes looked good for now but come back in a few weeks and he'd check again. I needed tires and I got all 4 put on in about 30 minutes. Super friendly. Great price and love the tires they found for me.

Friendly service and reasonable prices. Just had a nail in my tire and drove over here with a donut…read moretire- arriving just before they were getting ready to close. Not only did the manager repair/plug the tire, but he also put the tire back on the vehicle for no charge! May sound simple, but most tire places will charge you for the labor. Their gas prices are also very competitive.

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

CAUTION! High labor rate may cost you when you're presented with final bill…read more My family, or I, over the past two decades, have brought several cars to be repaired by Superior'sbody shop, and we were always pleased with the results. However, our most recent repair experience was shockingly disappointing, and eye opening, to say the least. We used to trust Superior Auto when it was run by Tom, senior. Not any more. The business seems to be now run by Tom Junior, and their focus seems to be more on extracting as much money from a repair as they can get away with. We were given an initial estimate and was told by Tom that it could change, "once we get into opening things up --we may find things that will need to be covered under a supplemental claim that you can submit to your insurance carrier." The repair was to fix a four-foot long scratch on the passenger door. Little did we know that Superior's labor rate was significantly above the area's average labor rate. Without checking with us or the insurance company, Tom proceeded with repairs without getting our final approval and when the job was finished we were presented with a bill that was $2,000 over the original supplemental estimates by both parties. Our insurance company refused to pay the higher bill which was far above the supplemental estimate. The difference was due to Superior's high labor rate, which was about $40 over prevailing area rates, according to our insurance company. Refusing to negotiate a compromise,Tom gave us a a business card of an attorney that specializes in fighting insurance companies for these kinds of disputes. His take it or leave it attitude left us with no choice-- we needed our car back and paid the inflated bill out of pocket. A $6,000 bill to repair a scratch in the paint and to replace a door handle-- I shudder to think what an actual fender bender would cost with these guys. However ,the greatest disappointment was not being made aware of the discrepancy between the body shop and insurance company's estimates before the repair was initiated. We'll never go back to Superior Auto for any work. If you too too, bring your business to this shop be aware of this practice and run away if Tom tells you "We can submit a supplemental estimate..." unless your insurance company will cover his labor rate.

The best car repair and maintenance company. They go out of…read moretheir way to make sure everything is perfect. Most honest shop you will find. They went out of their way to help with a warranty issue and saved me thousands. I can't say enough great things about Dan and his employees.

They are excellent mechanics and fairly priced. No need to pay inflated rates by your dealer, Their…read morefront office staff is friendly and professional. Highly recommend them.