Great service, skilled and knowledgeable - and a friendly guy too! Will definitely hire again…read more I called Rick to ask him to inspect a shower door leak. He came to our place the next day, inspected it and got the repair done in a few min, at a great price. When, later in the week we found the issue was still occurring, he came back and came up with a better solution that works great.

From the owner: Frameless shower doors, broken windows, mirrors, commercial storefront, interior glass partitions,…read moreglass railings, Skylight glass replacement, glass handrails etc.

I had the mirror in an antique (but not valuable) mirror replaced here, and got glass for a coffee…read moretable and shelves in front of a window. Luckily I wasn't in a rush because it took several weeks, and they were just finishing the coffee table glass when I arrived. But it's all accurately done and at a reasonable price. However, the guys in the shop were using awful language even though I was standing right there. There are dogs running around loose. If you go, be ready for a biker bar vibe.

I am a professional millworker and my glass cutting needs are very straightforward. Also being in…read morethe trade I have a lot of respect for others who do the same. I am sad to report that this is not true of the people who work at Mystic Plate glass. They are surly and rude and it is completely unnecessary. Apparently there are several new people who work there. The dog that used to be there was much nicer as well. The new dog growled at me with no provocation. I normally like dogs and they like me. The place is disorganized. They frequently lose things in the clutter. While I was there one guy cut himself on a piece of glass, and there was a kid running around the shop area as well as the dog. I've also had bad luck getting certain things done accurately, for example the spacing of the dividers in some pieces of insulated glass I needed for a set of custom windows. The inaccuracy was about 1/8" which apparently is not something that can be improved in any way, at least not there.

Providence glass was excellent to Work with. Very responsive…read moreand knowledgeable about my shower glass design. Can't wait for the install

beautiful job! I love this company They installed two…read moredifficult large mirrors and a new shower enclosure.

Never had a bad experience with anyone over at DG. They are always prompt and professional on any…read morejob site we work with them on. Can't say enough.

From the owner: Danielson Glass & Mirror specializes in commercial glass, storefront fabrications and…read moreinstallations, curtain walls, windows, composite metal panels and custom showers. We are a full-service, commercial glazing, metal fabrication and installation company. Our goal is to provide you with excellent workmanship at competitive prices.

We had three bathrooms fitted with Glass. all three are great. Precision glass was prompt in…read moreresponding and installed quickly with the panels arrived.

From the owner: Custom Shower doors, Replacement windows, storefronts, Mirrors, Insulated glass, screens, storm…read morewindows, etc.

Had glass cut for picture frames, very quick and professional even for such a small job…read more Exceptional customer service.

We needed to antique pieces of furniture protected and looked at tri-state in old Saybrook…read more Very helpful staff members. They were extra careful than measuring and installing. We were very pleased with the whole experience from beginning to end.

I would look elsewhere for a reliable glass installer…read more I dropped off two windows to have the glass replaced. I was informed I had to pay up front and the work would be completed in the shop within three day's. It is now two weeks later and I have heard every excuse why the job hasn't been completed. Obviously They don't care about their customers needs. Don't promise things you can't deliver. I can only imagine what my windows are going to look like.

Do not use this business. You have to pay upfront and they never cut your glass. You call…read moremultiple times and they always have an excuse. TriState glass in Saybrook is top notch. Ruby should be closed down. They are the worst.

This review is because it's so difficult to reach people at this business. A few days ago, we…read moredrove to the store with an item that needed repair. We arrived during "business hours" and the place was locked. There were phone numbers for the business as well as Emergency Contact phone numbers. We called both and we got no answer on either one. We ended up taking our item somewhere else for repair.... I understand some businesses in S County are Mom and Pop businesses, but if you have phone numbers, please answer them or have a voice mail so customers can leave a message-getting back within 24 hours would be good customer service.

I'm still trying to contact Someone from this business and No Luck.... They must be really busy…read more.... I left a message- hopefully I will get a call back soon. I have a door that needs a new glass- My daughter tripped and fell into it - she is fine but now my door has a booboo SOMEONE FROM TEENY's ... PLEASE HELP . CA.

Horrible... don't return calls or emails. Told me i had a bad attitude about it. Told me... i have…read moreused them in the best for business - mirrors etc. Backed up for months and now they told me i have a bad attitude. Do yourself a favor and look elsewhere...sad

Showed up to measure for an estimate several months ago, spent almost an hour at the house…read morediscussing options, then disappeared. No response to voicemails, emails, etc. Wasted two weeks on these people. Ended up using Tri-State Glass out of Old Saybrook, CT...very professional...showed up on time every time and the finished job looks great.