OK, this was the oddest situation I have ever encountered. Ernie Stevens comes to my home to give me an estimate for floor/foundation repairs. Sadly, this was a situation of being absurdly and overly judgmental with an undertone of mild arrogance. This man basically seems to be trying to talk me out of wanting to use his company. Now understand, I live in a nice neighborhood, my home is the 'not so great' one of the area. It is a 200+k, 2000sq ft house that needs many repairs, which I am starting to address after 20 years of ownership and raising children for 25 years. Ernie could not seem to help himself but to point out every little problem and imperfection he saw that had nothing to do with why he was at my home. He was so insultingly judgmental that I would not use his company even if he gave me a $1.00 estimate for repairs. I was inches from asking him to leave. He made absurd statements, ex. The amount of stuff in my house, furniture and boxes and possessions was making my floors sag (he seemed obsessed with the amount of things I had) . . . well, when I bought the home 20 years ago I knew of the problem as it had already starting. I could forgive him for talking to me like I was an idiot because he doesn't know my level knowledge in reference to home repairs and building, but his obsession with picking my home apart was asinine and bullsh*t. At the end of his visit, the whole time he was talking to me about planning and possible pricing, he was constantly looking at my foyer ceiling that I had torn out to reach an upstairs leak. This guy is rude and frankly Ernie, if you don't live in at least a 500+k house and have $1m in liquid assets, maybe stop looking down your nose at and acting like you're better than others. Don't assume things about people you don't know, especially those you want money from . . . it was so very obvious; I guess he couldn't help yourself. NOTE: He never went under the house to check what needed to be done, he whined about mosquitoes in my shaded damp backyard (as much rain had fallen over the prior 2 weeks), he gawked at my ceiling almost (endlessly), my kitchen, the amount of stuff that I owned or was storing. . . he spent little time on why I made the appointment to begin with. I should have checked Yelp first and saved myself some time. Note: It's pretty bad when someone is talking to you for a minute or two and is constantly looking elsewhere while doing so . . . in this case, my torn out 3'x6' foyer ceiling. Wow!! BTW: This might sound nit-picky, but I should have known immediately when he called and said he was on his way. I asked him "how long will you be", his answer was "around 10am" . . . that did not answer my question as I was not next to a clock and I had no idea of the current time. That is the answer to when he would arrive, not how long until he arrives. People that can't answer a simple question properly, normally don't get better from there. So, I have to assume that I wasn't the right kind of person for him! Maybe my wallet or checkbook didn't look thick enough? Maybe I didn't look to have deep enough pockets, IDK? I do not recommend this guy and/or his company. I have been on this earth for more than a half a century and have never ever felt so uncomfortable or judged in any other situation ever. You should steer clear read more

Get another contractor. Ernie Stevens is dishonest. He did not complete the work on our contract and tried to price gouge us the day before our house was to close, knowing that we were under the gun to get repairs done. These are repairs that were paid for, clearly listed on our contract that he stated was completed. When we inspected, they were not. Don't be fooled by Ernie's nice and easy-going appearance, he will try to rip you off. BBB complaint filed. read more

The owner verbally agreed to repair storm damages to our home. After he did not show up more than and month and would not tell me when the work would start, I canceled our agreement. read more

Ernie Stevens and his team are great guys that did an excellent job repairing my kitchen floor and cabinets after a plumbing leak. Ernie discussed everything that would be needed to get the job done the right way and cost effectively upfront. Ernie is one of the nicest guys out there and takes pride in his work. He and his guys are trustworthy and worked diligently to get my kitchen in working order as fast as possible. They tried to keep the mess to a minimum and left everything just like they found it. I had to have new subflooring and when Ernie went under the house to investigate he pointed out a foundation crack that I wasn't aware of. I got the feeling the he cared as much about my house as I did. Throughout the entire process Ernie would meet with, text or call me to advise me of any issues and how to best address them. Once the work was completed Ernie did a walk through with me to ensure that I was happy with how everything looked and functioned. Ernie even went to several different lumber suppliers to find the exact threshold that would look the best between the kitchen and the dining room. He was referred to me by my parents who had him do an immaculate repair job in their crawl space. He and his guys can handle about anything that is needed around the house or advise on a specialist who can. I will absolutely be calling him for any future repairs in the future. I really have trouble understanding where some of these reviews are coming from. read more

Ernie and his team did a great job completing a full encapsulation project for our crawl space to avoid dampness and mold, and at a very reasonable price. They also reinforced several support piers under our house. Everything passed county inspection quickly and we were very pleased with their work. Several workmen who have entered the crawl space for other reasons since have commented on how well the encapsulation was done. We have also noted decreases in our heating bills. We would recommend this company for this type of work. read more

We can't say enough good things about Ernie and his crew. Extremely professional from beginning to end. We had some pretty extensive mold and moisture damage under our house that required repair of numerous joists and encapsulation of the crawl space. If you want exceptional work performed professionally and for a fair price Dependable Home Services is the company to call. read more

The owner acted very nice at first, but then when he insisted we pay him prior to the work done, it took two weeks to do a ceiling repair that should have taken 3-4 days (ad that was promised estimate). Also, he did work we didn't ask for and didn't do the work that we did ask for. When we politely questioned it, he acted like we were going ballistic on him, which we weren't. He kept saying he had done us a favor. Umm, no, I pay you a very good rate, I am doing YOU a favor. read more