This review is long overdue. I've been going to Cindy since I was 14 years old (for electrolysis),…read moreeven before she expanded her practice to Laser hair removal (then I started laser with her). I am very happy and grateful to her for the results I got... There are no surprises with her, you know exactly what you're getting into at your consultation, she has a lot of experience, so she knows what she's doing, and most importantly she has good equipment. Yes laser and electrolysis are not pain free, but the results are well worth it, and in honesty it's very bearable, she gave me numbing cream the first couple of times because I was so nervous, but I could've done without it. She is very nice and compassionate, I never felt uncomfortable or embarrassed during treatments. Her office is very private, clean, and inviting. Her prices are very reasonable, I was able to afford her even when I was in college, working part time.

Good luck getting anyone to return your calls to schedule an appointment, after you've already paid…read morefor a package.

I was new to the area when I first came to CAPS, and I instantly felt right at home. Kiersten was…read moreincredibly helpful and so patient while navigating some insurance headaches--I truly appreciated her support. Dr. Wakelin and his staff, especially his nurse Christina, were so welcoming and kind. They answered all of my questions and made what could have been a very nerve-wracking experience feel comfortable and easy every step of the way. I'm so grateful I found this practice, my surgery was the best thing I could have asked for, and I would absolutely recommend them to anyone considering surgery!

terrible botox experience. expensive as hell, they rush you, and results aren't there…read more also, if you leave a low review, they'll call you and ask what they can do for you to remove it. asked for a refund and they said nope, so im calling them out

Dana is absolutely amazing! She offers the laser treatments individually so you can come as many…read moretimes as you need to without having to prepay for multiple. she customizes everything based on your need, area, hair type and pain level. I couldn't recommend her enough!

Super affordable! Everything was very clean and professional. Donna is so sweet and helpful. Will…read morebe continuing treatments for many different sessions and areas. Highly recommend:D

Wow this place is top notch! I didn't know what to expect, but then pow! Great service, great…read moreproduct, the staff was beautiful and smelled like heaven. Finding this place was like finding a rose in a bucket of coal. See you next week.

I've been coming to Monarch Aesthetics for a little over a year now. Everyone is super friendly and…read moreknowledgeable. I've always felt I could trust the associates and have enjoyed my time so far. I get laser hair removal treatments and I'm super excited with the results after 9 sessions. I'd highly recommend them, I've had two friends start their LHR treatments here as well. Best part is the LHR treatments are pay as you go, no up front down payment which is awesome!!

Works really well, everyone is very nice. In and out quickly! And scheduling is easy.read more

Don't recommend. The services were ok but they are not 100% upfront about financing and cost.read more

I have always had very thick hair on my legs naturally. I had tried many different medical spas for…read morelaser hair removal but nothing worked. This is the first time a laser has truly worked. Their have the latest laser technology, because they also do research for companies that manufacture these laser hair removal machines. As a result, they gain access to the most innovative technology before anyone else in the industry. This allows them to select the best ones for their spas based on their research. All their locations are staffed by Certified Nurse Practitioners (CNP). You will not be treated by an aesthetician like at other medical spas. Milan Laser only staffs their locations with CNP's. I see my favorite and friendliest nurse, Katie at the Dublin Location. She makes me feel comfortable throughout my treatment and my visit with her is absolutely the highlight of my week without fail. My results are beyond impressive. I began seeing a difference in hair growth soon After two sittings. By now I have had 7 sittings and no longer need to shave. And this is a statement I never thought I would be able to make given I had dark thick hair on my legs all my life. I feel beautiful for the first time in my life. I feel liberated because I can wear any dress , any skirt without having to plan around my shaving cycle (hair growth). My life has completely turned around because of how beautiful (pore-less) my legs look.

Went in to their clinic in Dublin, OH on 3/30/22 for a free consultation and while the staff seemed…read moreincredibly friendly, I was rushed into a contract and scammed by this company. During the consult I was told my Brazilian treatment sessions IN TOTAL would cost $534 and that I would make monthly payments of $133.50 until it was payed for (4 months). They also said that if I waited a few days to think about it, then I would not receive the 50% off special for that month. They sat me down in front of an iPad and told me to scroll and sign and I was not given any time to check the contract. I was also never emailed a copy of my contract. I had two treatments in the spring and decided to take the summer off because you are not supposed to be tan during treatment. At the end of July I got a notification from Milan saying that there had been a problem trying to take a 5th payment out of my bank account. I knew there wasn't enough money on my debit card at the time to pay for it so this was unsurprising but I was confused because I thought I had already made my four payments. I checked my account history and I had done so. I called Milan to see if there was an error in the system and they told me that I still had over $2600 to pay off. Since then I have been back-and-forth on the phone with from people at headquarters and people at their Dublin clinic telling them that I never would have agreed to a $3200 contract. What 18-year-old girl has that kind of money to drop? They continue insisting that there is no way out of the contract and that I must continue making payments especially because treatment has already started. I did a little digging and I'm finding out that they only have five star reviews, a good sign that they are curating reviews to boost their image. If you go to glassdoor and indeed there are plenty of stories from former employees telling how they were pressured to make sales more than value customer service and how they were trained to bribe and harass anyone who leaves a bad review up to a full refund if they take down the bad review. Upper management watches them on camera as they are selling to make sure that they are pushing the sale onto the customer even if they cant afford it. They are not an accredited business on the Better Business Bureau and their website is filled with customers who have similar stories. Dont go here. You can find treatment for so much cheaper other places, people who will make you feel comfortable while still being honest with you.

Savannah is absolutely the BEST. I would never trust anyone else with my skin. She is so educated,…read moreand as soon as you start talking to her about what you are wanting she completely understands. She has truly transformed my skin!

I have been here periodically for facials and recently came back in to try a micro needling…read moreservice. This was my first time and I was a bit hesitant having never had it done before. The nurse I worked with was Rose and she was very helpful with answering all of my questions And making sure I felt comfortable the entire time throughout the service. They applied a numbing cream so that it wouldn't feel as uncomfortable. It was definitely bearable and she was checking in with me the entire time. So far the aftercare and process after the service are Exactly how she described. They also provided me with an aftercare card so I would not forget anything. So far so good waiting to see the results in a few days!

Charita Nunery is one of the stylists that works at River's Way Salon and Spa. I've known Charita…read morefor a number of years. I see her for a number of different services on a regular basis. In particular hair cuts, color, waxing and most recently, derm abrasion. I get compliments on my hair all the time even from people who don't know me. Charita is one of the the most knowledgable people in the beauty industry that I've ever encountered. She is always striving to expand her skill set and refine in areas where she is already proficient. She is patient, easy to talk to, kind and great to be around. She listens to the needs of her customers and offers suggestions when appropriate. Charita will take her time with you and make you feel like you're the only person in the world when she's working with you. If you want to look your best...she's the one!

I cannot say enough about how wonderful Cindy and her staff are. My first phone call I asked very…read moredetailed and extensive questions and got a polite, cheerful, and very helpful associate, she was patience and detailed and so pleasant. My actual first appointment found me slightly nervous (i was voluntarily letting a laser near my private areas, gulp) and worried. When I walked it they put me to ease immediately. Answering more questions and showing me the tools and explaining what is going on. Cindy was so pleasant and sweet and simply put, nice. She did the laser treatment with speed and I felt great. The facility is nice and clean and welcoming and bright. The linens are always fresh and the spa is always clean. The treatment has been going great and I am extremely happy with the results. I would recommend Cindy and her staff at By Rivers Way Spa for any treatment/service they offer.

What happened to this place in Dublin? I had paid for vein treatments and last one scheduled in…read moreMarch... no one called to confirm my appointment and when I arrived the business was gone - everything moved out! I never received a call and no refund?!? Very unprofessional. I have left several voicemails and I see their website is still up. Anyone know what happened to the business? Thanks, Tracy tradypay@yahoo.com

No one is answering phones or emails to Schedule services…read morealready paid for. Looks to actually be closed now and not informing or communicating with customers who have already paid for services.

She was the first in columbus to have laser hair removal in the early 2000's. She is still the…read morebest and I continue to see her!