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    D Neal Mastruserio, MD

    3.0 (2 reviews)
    Closed 8:30 am - 4:30 pm

    Services - D Neal Mastruserio, MD

    Laser hair removal

    Tattoo removal

    D Neal Mastruserio, MD Photos

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    Jiva Med Spa - Columbus - Jiva Columbus Lobby

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    3.3(103 reviews)
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    Erin has been assisting me on my journey with laser hair removal and I could not recommend her, or…read moreJiva Med Spa any higher! She is incredibly knowledgeable, patient, understanding, and is so upbeat. If you are considering laser hair removal please ask for Erin at Jiva Med Spa.. you won't regret it! Backstory: I have been battling unsightly facial hair as a female for 8 or so years now thanks to PCOS. With the price of the Groupon being so affordable, I figured I had nothing to lose considering the amount of money I've spent on waxing over the years. I have had a *wonderful* experience at Jiva Med Spa! From the front desk staff, to the initial consultation, to the appointments ALL staff has been AMAZING! I will continue to recommend this facility to any of my friends who are considering laser hair removal.

    I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

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    Advanced Laser Skin Center - Columbus Medical Spa

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    1.9(9 reviews)
    9.0 miPolaris
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    Dr. Rashid and Illona only wants money! they offered me and…read moreothers patients I know Emsculpt. This treatment does not work on all types of bodies. Its cost me $3000 dollars for 6 sections. it didnt do anything on me at all. I went back to their clinic to find a better solution or my money back, Dr. Rashid and the owner ( Illona) weren't professionals at all. They ignored my calls and emails. It took me almost a month and a half to contact this Doctor Rashid. I sat with them for 30 minutes to talk to talk about this problem. We agreed for 4 sections of vanquish for free, because the emsculpt didn't work on me. We scheduled the 4 sections then two days before my appointment I received an email cancelation. I called and the secretary told me Illona canceled my appointments because I have to paid them again! Please stay away from them !! they only want your money. Carmen Suarez

    Run! They charged me tax on my dermal fillers, which is wrong. I've had to hound them for weeks to…read moreput my rewards points on my Brilliant Distinctions account, but they still haven't managed to do so. Makes me wonder why? Were the products they injected not legit?! My Botox didn't work and my filler was placed lopsided. They wanted to charge me for additional products to correct their mistakes! The place is not clean; I noticed drops on floor that were still there on my next visit.

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    Ohio State Dermatology West - Back entrance of the building

    Ohio State Dermatology West

    5.0(4 reviews)
    3.2 mi

    I found this dermatologist strictly by chance,I was suffering from wounds on my legs and my in home…read morenurse suggested Dr. Kaffenberger to me...I asked my wound care provider if she new him and she did, I asked for a referral and she did it. When he saw my wounds he diagnosed my condition and formed a game plan, he and I worked together for 2 1/2 years and finally got it under control. While working on my wounds Alopecia came into the picture so now we are working on this issue. Dr. Kaffenberger has always been patient and attentive, I never felt rushed in any of my visits. Dr. Kaffenberger and his staff have also been very supportive and helpful, I've never had a long wait to be seen, the office is always clean. When my prescriptions are priced beyond what I can afford the office works with manufacturers to get the price within reason or at no cost to me. I will recommend Ohio State Dermatologist West to anyone looking for a dermatologist. Thank you Dr. Kaffenberger

    I was born a very freckly person and the last time I had everything checked, I was super young…read more Thankfully, my primary care provider suggested I have my moles and freckles checked, just to be safe. I have some skin issues, including cancer, in my family history so I agreed and scheduled the appointment with the referred dermatologist. Upon scheduling, I really appreciated that the staff asked whether I preferred a male or female doctor. Knowing that my entire body was going to be examined with a magnifying glass, I opted to have a female doctor. Leading up to my appointment, I received a reminder in the mail, a call, and messages in my MyChart account. Loving all that outreach! I arrived to find a giant parking lot in the back of the building, which is where I was advised to enter the office. I got there and was immediately checked in, paid my copay, and took a seat in the waiting room. It was clean (even the restroom) and at first, I was a little nervous that I'd be waiting a while. There was a good number of patients waiting to be seen. No worries though, because I was taken back to a room right on time. The nurse was super friendly and explained the process to be while confirming my medications and whatnot. After changing into a gown, the doctor and nurse came in and began my exam. It went by very quickly, everyone was very professional, and I felt comfortable from start to finish. Questions were answered, and I was told that everything looked good... what a relief! I was told that I should be checked about every two years and that they would reach out to me to schedule when the time comes. Jeez, thanks for making this so easy for me! I definitely suggest being seen here if you're in need.

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    D Neal Mastruserio, MD - dermatology - Updated July 2026

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