This is the first time that I have ever had to go from a five star review to a one star review…read more Jeremiah started off amazing, but has not been so great the last couple of months. It started with him not honoring the discount of the pool kit that was an extra 90 dollar's that he guaranteed that my pool would open clear, or it would go towards the opening of the pool. He also said that he would use his own chemicals but ended up charging me for chemicals used. Didn't screw down over half of the concrete pool cover anchors. And has been ignoring me about a current pool leak that I have.

I purchased a pool heat pump from Jay Carter on August 12, 2025 with next day installation. It…read morestill sits in my driveway November 15, 2025 with no response to my texts and calls.

We love our Pool! Jake is very professional and knowledgeable and responds promptly. He has made…read morepool ownership a breeze. My pool is beautiful and very manageable. The pool is a fiberglass salt water pool. 17'x33'. we are in Louisville Ky., Pools By Precision opens it in April and closes it in Oct.. Makes outdoor living so fun for the Family. Highly recommend Jake @ (Pools by Precision). Very grateful

From the owner: We are a premier swimming pool company that specializes in designing, building, and maintaining…read morebeautiful and functional swimming pools. Our team of experts has the knowledge and skills to handle any pool project, big or small. We take pride in building long-lasting relationships with our clients and providing exceptional customer service. Explore our website to learn more about our services, and feel free to contact us if you have any questions. Thank you for choosing Pools By Precision!

They are amazing! I highly recommend them. Very knowledgeable and professional. I go for all of my…read morepool needs as I am a new owner of one and so far I'm so pleased with all their teams at Leslie!

Friendly knowledgable staff…read more.. Being a new pool owner I welcome the assistance and advice the employees can give.

We have a liner, in-ground pool that Suntime Pools has been taking care for us for about 3 years…read morenow, going on our 4th. We had previously used two different, smaller, local pool services and had found several issues with over-selling of products and overall poor maintenance. We switched to Suntime Pools and have been VERY happy. They are certainly not the cheapest service in town, but pool Owners understand that relatively nothing is cheap with a pool and it takes constant attention to keep them operating well. Several things that I really like about Suntime all start with the people - quality, friendly, professional and very responsive to our needs. I have met several people, most of whom come every time to service our pool, and each one has been a stand-out. They are awesome with communication too. I prefer to use email and they are super responsive that they truly make everything easy and no-hassle. They will allow you to pick as much or as little involvement with the service needs as you like. I personally allow them to open, and close the pool and then they do a bi-monthly service for us. They use their chemicals and can also allow you to supply them. Great people, great service! Definitely a Win-Win!

From the owner: Specializing in: - Swimming Pool Equipment & Supplies…read more- Chlorine - Swimming Pool Equipment & Supplies-Wholesale & Manufacturers - Spas & Hot Tubs-Repair & Service - Swimming Pool Repair & Service - Spas & Hot Tubs-Wholesale & Manufacturers

Wetscapes opened this year in Charlestown. It's a blessing to not have to travel to Clarksville for…read moreour pool needs. I must say my first visit was even better than I suspected or thought it would be. I was expecting totally exorbitant prices, hard sales pitch and uncomfortable Destiny was the sales lady and was a blessing in demeanor and style. She took my information analyzed my water sample and I was ready for some totally preposterous results. However my pool was in fairly good shape and Destiny explained what tweaks we talked about. The comparison already booked full for 2020 on pool installations. However if you looking for a closer drive and friendly and kind sales, stop in and give Destiny a chance to help you out.

From the owner: WetScapes #1goal is to provide our clients with a top quality product and striving for perfectingread more

Fair prices and Aaron is a great guy! He got me right. Would strongly recommend. Quick service as…read morewell he knows what he's doing.

Avoid. Waste of money. Extremely deceitful. Rude. Unprofessional…read more If you like getting scammed, go with this guy. If you want what you paid for, go elsewhere. Opened a pool, promptly put a hole in the liner, which in turn resulted in a a multi-month delay and much more, price wise. As you can see from his response to Martha, he will refuse to take responsibility. He'll hang up on you, lie and say he'll come back (and never show). Anything to kick the bucket down the road. He'll definitely cash your check immediately though.

I have used this company and their cleaning services twice this summer. Very professional workers…read more My pool came out beautiful and Chrystal clear. Reasonably priced. Definitely give them a try, I think you will be happy.

From the owner: L.C. Swimming Pools has over 25 years of pool experience. Installation and Maintenance something we…read moreknow how to do. "Quality Purchase, Quality Work", a reason our price maybe is high for some people is because of our experience. Everything my workers and I know is because of our years of experience, would your trust someone around your property is they charge less? Have any questions about our services email: lcswimmingpoolshlc@icloud.com or call us at (502)546-2474

I can't believe I have not written a review for sometime pools! They are my absolute go-to for…read moreopening/closing and getting my pool water chemistry correct. As a child I was an avid swimmer. My parents joked that I was like a fish. I was on the swim team as a kiddo and then again in high school. My first job was as a lifeguard, and then a swim instructor. During college I volunteered as a swim coach. The water just calls to me. A few years ago, I returned to my first love: lap swimming. Then, like everything else in the world during the pandemic, my local pool shut down. I was devastated. When it finally opened back up, the hours were awful, and lane priority was given to Lakeside kids who weren't following social distancing standards for the time. The public pool started to feel gross to me. I love swimming, but was over sharing space with the public. I had always wanted a pool of my very own. People that know me well know that I am very frugal. I love a really good deal and will price compare until the cows come home, as they say. But, I'm also a big fan of a treat yo self! So when I do make a purchase, is well researched and quite frankly, top-of-the-line. If I'm going to spend money on it, I want to be the best. In 2020 when the market fell, it was finally feasible for me to put in my own pool. Admittedly, it's really bougie. It's an inground, 37' fiberglass, heated pool with the newest water filtering technology, and an auto cover. It is my own personal oasis. The ozonator technology I purchased was so new in residential spaces, that the company that installed my pool really had no idea how to get the water right on the system. I didn't trust them after a long and frustrating installation, so I turned to SunTime Pools for help. Best decision ever. Suntime knows pools. They only deal with inground pools, and though they were not as familiar with the ozonator, they took the time to research and figure out what my pool really needed. Now, I turn to them as not only my water balance experts who test my water for free any time I bring a sample by the store, but also as the exclusive opener and closer of my pool each year. The in-store service is exceptional. Even when they are busy, they are friendly, knowledgeable, and take the time to help you get exactly what you need. The products are certainly pricey, but that is the reality of owning a pool. Every Winter, typically in February, they have their winter sale. It saves you about 15% off. They make sure you know the sale is on, even sending postcards to your house. I go ahead and purchase all the chemicals I will need for my opening and closing that year to take advantage of the discount; they encourage that and are more than happy pick out the products for me. They even review your purchases the last season to best predict how much you'll use this season. When you have your water tested, or run by to buy additional chemicals, they not only walk to the shelf to gather the products for you, but they print out a very detailed chemical test and provide you with very clear written instructions on what to add, how much to add, when and where to add it, etc. I have ADHD and it's very easy for me to forget or confuse details, so I am so appreciative of this! When I get home I know exactly what to do.. and if I get confused, I can send them a text and they'll walk me through it. As a customer, their communication is wonderful beyond the limits of the store. They will email and text things like, "hi. The weather is going to be below freezing this week. Make sure that your pump is running properly to ensure your pipes don't freeze." Or "hi. You haven't scheduled your pool closing yet. Our schedule is starting to get full, and we want to make sure you have a spot reserved. Here's a link to the sign-up. This year, we are only excepting return customers to ensure that we can meet your needs." They will also text you as your appointments come up. They'll let you know the date and time and give you instructions on what to leave out if you're not going to be home. The staff they send to your home are always very friendly, professional, knowledgeable, and diligent in their work. I've never once worried about giving them access to my backyard, or the code to open the pool if I'm not home. I trust them implicitly. They are truly just wonderful. If you are an inground pool owner, I honestly would not recommend anyone else in town. SunTime has earned my business and trust for life. All right, I'll stop gushing about how wonderful they are. Usually I'd have some poolside homework before they open my pool in a few weeks, but today they said my water was perfect. "Do nothing", they said. I'm headed home with my chemicals for the year and look forward to seeing them at the end of March. Thank you Suntime Pools!

This company is amazing. I bought a new house in the spring that has an inground pool. We know…read morenothing about pool care and they could have made A-Lot of money off of us. We thought we needed a new liner. That would have been a few thousand dollars, but they quickly explained that no- we did not need a new liner. In fact, ours will be good for years. It just needed a few spots fitted back in place. I take my water weekly to be tested -which is free, and this whole summer I have only had to spend about 125 dollars on chemicals. They have never tried to sale me items I didn't need. I did a pool school class with them at the beginning of the summer and the gentleman who did it was wonderful and even had me record it so that I can replay it any time I need a refresher. The ladies in the Shelbyville Rd location are wonderful! They are very sweet and knowledgeable. They can answer any questions you might have. So, in summary, if you want a honest pool company that won't try to sell you items you don't need. This is the company for you.

Sleepy Hollow Pools did an amazing job with our pool. They have helped us with the opening and…read moreclosing process and thoroughly explained the pump, heater and salt etc. We have made many memories already! Glad we chose Sleepy Hollow Pools!

Was a very good building experience ,but one year of having the pool my filter isn't working right…read more Asked them to come and look at it and they were too busy building pools,and didn't have any one to service their existing custOmer's.