I couldn't be happier with my new windows. Mike was great and explained the process thoroughly. The windows were manufactured and delivered on time, and the installation crew was terrific. I've gone from old, drafty windows covered with heavy thermal drapes to tight, energy efficient windows that fill my home with light. I'm so glad I made this investment. read more

The existing wood siding on my home was reaching the end of its useful life. Further complicating matters was the fact that my existing siding created a lot of challenges for the installers. I got the impression that several contractors did not want to tackle the job. Luckily, I called Mike, who is one of the owners of Mengel Exteriors. He explained that he had the perfect product for a job like mine: Alside Ascend composite plank siding. It has the appearance of wood siding, but it is a Hardie Board type material. It comes in single 12" long planks, so it looks more premium than vinyl siding. It's also thinner than vinyl, so it doesn't bulge out nearly as much when applied over the existing wood siding, and the fact that this does not not require removing the existing siding saved me a significant amount of money compared to Hardie Board. So I got a more premium appearance without the anxiety or expense of tearing off all the original wood siding. And I got a product with a lifetime warranty; it will never need painting, it adds insulation, which made my second floor much quieter. It resists woodpeckers, and it even provides some protection from fire. It is a really great product... Google it. Not only did I get a good product, though, the team at Mengel Exteriors created a very well thought out plan to tackle all the tricky areas, and I am thrilled with the results. I was particularly concerned about my bay window. My house was built in the 70's, and there had already been some repairs throughout the years. I was honestly prepared to be a little disappointed. I knew this needed to be done, but I just didn't think anyone would be able to make it look right. However, crew that preformed the installation are true craftsmen. The way all the angles come together on the bay window, and how it integrates so well with the rest of the siding, there is an artistry to it. The planning and execution really separates the amateurs from the professionals. These guys are professionals! So at this point, you might be saying: "This is a glowing review, it must be fake." Let me tell you... I feel like I spent less money than I anticipated, and I am happier than I thought I would be. It's a great feeling, and it is well worth a few minutes to write a review for these deserving folks! And my experience makes me believe you will feel the same way too! read more

Mengel Exteriors - Rear - Door Sales/Installation Near Me - Prospect, Kentucky

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I had Mengel replaced the gutters on my house recently. Just getting the sales guy to call me back was a hassle. Then the quote did not come back as I had specified and I had to have them re-quote. It took a week to get an answer on a date the install could be done. I was told the arrival time between nine and 10 in the morning and the installers showed up three hours late, I was not here when the job was finished and when I came home found several pieces of the old gutters in the yard, multiple broken tree branches, and found many nails in my yard. The sales guy never called me back to come back and inspect the work. I spoke to the office manager about my concerns and she had the owner come visit me. He kept telling me I was wrong that the nails I found in my yard could not have been from the gutter work. I explained to him that before the work there were no nails in my yard after the gutter work there were many nails found in my yard. The owner would not listen to the other concerns I had about the broken tree branches, the gutter elbows that were left in my yard after the work was complete or the fact that the installers were three hours late. He did not want to hear about his sales guy who was non communicative for three weeks. All the owner wanted to do was argue with me about the nails I found could not have been from the gutter work. After 10 minutes of his obsession over the nails couldn't have been from his guys. I finally asked him to leave my home. read more

Great work once it was finally done, but getting there was exhausting. Constant delays and no communication. Covid has caused delays but it is not an excuse for not keeping the customer informed. I had to constantly ask for updates, timing and price changes, always someone new arriving to do the work with no knowledge on what the project entailed. I would not recommend. read more

In 2005 I purchased windows for my home from Mengel Exteriors, and at that time I was given a lifetime warranty. Well, 15 years later I have a seal problem with 5 panes. I contacted Mengel Exteriors and explained my situation. Later that day I was contacted by a pleasant gentleman named Mike, who took more information and promised to get back in touch. The following morning he contacted me, told me my new windows would be made and delivered in approximately 30 days, and there was no charge. In this day and age, when companies worry more about the bottom line than they do about their customers, it refreshing to find one that honors their warranties with a positive and helpful attitude. I will definitely refer Mengel Exteriors to anyone I know who needs windows. read more

TERRIBLE experience. Poor communication and blamed every issue in Covid. Customer service has nothing to do with Covid. Save yourself a headache and go with a different company. read more

Wow these guys can't get any better. After having them do the windows at our previous house in Crestwood, we were offered a promotional deal to do windows on our new home. Same quality alside windows as before and they did a better job this time. Truly a locally owned company that offers a quality product. We will be giving them more business down the line with more windows, a rear door and siding on the back of the house. We could not be happier. read more

These guys are amazing. From start to finish - Brett came out to do the initial quote and has been diligent in following up and responding to questions. The crew came out Monday and in 1 1/2 days replaced 21 windows in our 1954 home! We now have tempered glass in the basement, no cracks, operating windows with screens - I am so happy! I would STRONGLY recommend them. I got about 6 bids and they weren't the cheapest, but they were competitive and the product is worth the extra $. Unless you are really looking, I think the new windows look authentic:) read more