Photos being added of Henriettas communication and the botched work of permanent makeup she did on…read moreme and declines to resolve. Recently, after reviewing my transaction and comparing pricing, I reached out respectfully to ask for clarification regarding the charge and to address concerns about the results of the work she performed. I outlined my questions clearly and requested that communication remain in writing so there would be no misunderstandings. As shown in the screenshots, rather than addressing the pricing discrepancy or concerns in writing, I was told to "move forward with my next steps" because I was not willing to switch to a phone call. I made multiple attempts to resolve this directly and professionally before sharing this review. My request was simply for written clarification regarding a financial and service concern. I'm sharing this experience for transparency so others can make informed decisions. Based on how this situation was handled, I would not personally recommend her to anyone. What makes a good business absolutely depends on how they handle any arising issues and how they communicate. See for yourself how she handled this and be the judge. 0/10 very disappointed to be honest, I had hoped she'd remain a good person and help me out. :/ I will add that I am in the process of now filing with the NC Board of CAE & NC Health Dept. due to the negligence.

Henrietta is excellent. She takes her time and she really cares about what you want. I am so…read morehappy that I did my eyebrows with her. I was very nervous and she was patient and made me feel at ease. People have given me so many compliments on my new

Even though I was a last minute booking,they were very accommodating and Lily gave the BEST massage…read moreI have ever had. Kind,professional, and exceptional services that can be tailored to your needs. Not just your "cookie cutter " massage. I only wish I had booked a longer appointment! Will be returning soon!

I had such a wonderful experience at this spa. The facial was truly outstanding, I could see and…read morefeel the results immediately. My skin felt incredibly clean, soft, and deeply hydrated, with a noticeable glow. The massage was just as impressive. The therapist was very attentive and made sure the pressure was exactly right throughout the session. They really focused on my problem areas and were able to relieve tension. I left feeling completely refreshed and pain-free. On top of that, the environment was beautiful, calm, quiet, and deeply relaxing. From the moment I walked in, I felt at ease. Overall, it was a fantastic experience, and I would highly recommend this spa to anyone looking to unwind and take great care of their skin and body

Today is my 6 week touch up, and I am super excited. I love having noticeable brows, and although…read moreI do have to fill them in, it only takes maybe 30 seconds. I love the shape and color. The color which I thought was going to be way too dark has faded. I now wear a taupe to light brown shadow. Of course, as with all the other people who have had it done, I only have a few noticeable strokes, but the shadowing shape, or effect is perfect, and I am very much looking forward to additional strokes today. I have met a couple of people in Durham who had the procedure done at different locations, and I can't really tell the difference. What I am curious to know about is the difference between dry and wet healing... Oh my God - I love my new updated brows!!! See last 3 photos at bottom. They are amazing, and Sara took so much time to make sure they were perfect. She is so kind and caring.

The service Miss Kim gives is outstanding. Very calming and soothing. Highly recommend!read more

Preeya is OUTSTANDING! She took the time to listen and offered her professional opinion and…read moreexpertise on what type of brows I should have. I have had my brows done by others for years and Preeya corrected and made my brows look amazing with the Powder Brows Combo. She explains in detail what she will do and keeps me informed throughout the process. I highly recommend Preeya for whatever type of brows you might want. It is a wonderful feeling to wake up in the morning and have beautiful brows. It changes my whole face. Thank you Preeya and keep up the GREAT work!

Preeya did an amazing job with my ombré Microblading. The price is comparable and the service that…read moreshe offers is great. There was not an issue with scheduling or directions. The service lasts about 1.5-3 hours max. She gives after care instructions and ensures that you're fully satisfied. Her numbing cream works. I didn't feel anything bu a pinch. I get so many compliments! 10/10 recommend!

Great place! Rhonda does a stunning job and the facility is beautiful! I would definitely recommend…read moreyou stop by and check it out!

I don't usually write reviews, but the service here was phenomenal!! Rhonda had the sweetest spirit…read moreand was very professional. I got a spot on my forehead darken near my hairline (beauty mark) she did such a remarkable job. It looked better than it did before. I'm kinda obsessed with beauty marks which may be weird, but we like what we like. So I actually scheduled again with her to do another one for me...still debating on where. It's not many places in my area that does this so if you have a secret fetish of beauty marks or just need one darken that faded over the years. Please see Rhonda!! Fyi they do many other services such as microblading and teeth whiten!! Check the place out!!

Emily was the person that I consulted with and What a rude, unprofessional and my opinion racist…read morelady. From the get go she was rude and just plain nasty. I hated my experience with her and regret ever wanting to go there lost a $50 Deposit. The man that helps was very nice Sebastian was friendly and had a great attitude but the tattoo artist was disgusting. If you want to make your experience nice and friendly don't go there unless you are white.

I am throughly impressed with this shop. I had a cover up completed today by Mattie and she…read moreexceeded all of my expectations. Mattie was so careful to explain the entire process from start to finish and her work is exceptional! This was also the CLEANEST MOST PROFESSIONAL shop I have ever been too! If you're looking for a tattoo shop this is the one!

I had the most incredible facial and dermaplaning experience. The facial itself was deeply…read morecleansing, hydrating, and customized perfectly for my skin's needs. Every step felt intentional and soothing, leaving my skin refreshed and balanced. The dermaplaning was the highlight. It was gentle yet incredibly effective, removing dead skin and peach fuzz to reveal the smoothest, most radiant complexion I've ever had. My skin instantly looked brighter, felt unbelievably soft, and my products absorbed so much better afterward. I left glowing, confident, and already planning my next appointment. If you're looking for visibly smoother skin, enhanced glow, and a truly luxurious experience, this facial and dermaplaning treatment is an absolute must. This is my second time back, I've found them online looking around in the area and figured it give it a try. I will Definitely come back again. I forgot to add the spa was quiet and nice on the inside. You are placed in a private room for care.

Excellent facial and head/neck & face massage. I recommend Michelle as she was professional and…read morefriendly .