Dr Sakamoto and Eric are very professional, personable and caring. I cannot say the same for their…read morestaff which on multiple occasions has shown to be impatient when I ask them questions on the phone. I literally have heard them sighing on the phone with rudeness and responses preceding with "Like I said . . . " The last one had a high-pitched voice and didn't project her voice, so I asked her to repeat what she said. She sighs and gives me the as I just mentioned bit when lo and behold, she is calling to reschedule a July appt. No wonder I couldn't put 2n2 together. Her quiet voice coupled with the fact that it is the first week of April, I never thought she'd be calling me about a July date. She seemed irritated that I told her I couldn't hear her the first time.

Great doctor! Very understanding and attentive…read more Definitely deserving of a 5 star review! I would definitely recommend him!

Had to visit Dr. Gill immediately for a skin issue and I was lucky enough to have the first…read moreappointment for the following day be available. I quickly and easily was able to book online, and the confirmation you receive was extremely helpful and detailed in showing you where to go, parking, and all details of your appointment. Great touch! Check in was simple and easy. The office is beautiful and extremely clean with a 180 degree view of Waikiki/Diamond Head. Dr. Gill was extremely sweet, very helpful, and 100% transparent about her consultation advice and recommended treatments. She was able to clear my skin issue immediately and prescribed me with a regimen to clear my acne which has worked wonderfully! As for payment, the consult is $150 no matter what. However, Dr. Gill and her husband, Shad (who's the receptionist), assist you in creating a form to send to your insurance for reimbursement, and it was a breeze for me. Got my reimbursement check within a week! I've been to 4 dermatologists in my life and Dr. Gill is definitely #1 for me! Highly recommend!

Dr. Gill was my third attempt to find someone to help me get rid of my "wall-to-wall" skin tags on…read moremy neck and face. Third times a charm. In our 30 minute appointment, using electro-cauterization, she removed about a hundred skin tags from my face and neck. The burnt tags fell off as predicted in about five days, and the area looks great. See photos. Since skin tags recur in a frustrating manner, I will have to return every year or so, but now I will know where to go. Thank you, Dr. Gill

I had a severe case of eczema and nobody seem to give me the right type of meds. I even went to the…read moreER twice! Dr. Sato was the only one who gave me the CORRECT MEDICATION. Thank you Dr Sato! the staff was also great !

The experience I had with Ryan Sato was extremley bad. I…read morehad a cyst on my face covered by scab. The scab was new and still healing. However, Ryan Sato used his hand to peel the scab off. I screamed then he stopped. It was bleeding and he didn't give me anything to wipe. He didn't even apologize. Instead, he said that "this will leave you scar on your face" with an extremely unprofessional voice. (If this will leave scar, it is all because of you!!!) Before he left the room, he didn't give me anything to cover my bleeding wound. I even had to ask him if "I could please get a bandaid?" The whole process was rushed and unprofessional. If you are an attorney, please contact me. I took a lot of pictures.

Updating my review below. Dr. Chong took matters into her own hands and personally reached out to…read moreresolve my disappointing experience with her business office. I was disappointed with her business office and how they had handled my bill. Per Dr. Chong, she had not idea that her business office had handled my bill in such a way. She was eager to have it resolved and reached out multiple times.

I was referred to Dr. Chong by my family doctor. During scheduling and at check-in, I asked whether…read moreremoving skin tags on my face would be covered under my dermatology visit. I was not informed that this procedure would not be covered by insurance. When I checked out, I was shocked to see an additional charge of over $300 out of pocket. I expressed my concern and asked to speak with the dermatologist. Dr. Chong handled the situation professionally and agreed to dismiss the charge, acknowledging that her staff had not clearly communicated the insurance details in advance. I appreciate that the issue was resolved, but I do hope the office improves communication regarding coverage and fees to avoid surprises for future patients

It was my first time going to Aesthetics Hawaii and I'm so glad I did! Dr. Yew and his team are…read moretruly amazing and knowledgeable. It was my first time getting lip filler and Dr. Yew showed me different videos of how it all works and explained some of his recommendations. I also had many questions regarding my TMJ and botox. He explained to me what he believes would help, and gave me great recommendations of how to help relieve the headache tension. He was very detailed and answered every question i had. Nurse Jen also did an amazing job at assisting Dr Yew as well. I was honestly nervous getting lip filler for the first time but Dr Yew and Nurse Jen made the whole process so comfortable for me. I really love how Dr Yew starts off with the sound bowl before the injection process as it really helped me calm down a bit. The whole process was smooth and I left feeling very satisfied! I can't wait to come back again for any future services!

Dr Yew is incredible-like an artist for Botox, fillers and lips. I'm struggling through devastating…read morenews and what a difference to be with a Christian Dr who prays in his office for you! He is calming, kind and a blessing to have him as my Botox Dr. Thank you Dr Yew, you are an amazing person.

Best med spa on the island, hands down. Doctor-led, incredibly knowledgeable staff, and results…read morethat speak for themselves. Natural, beautiful, and always a luxury experience. 10/10. I get all my services done here. From Botox, facials, liquid IVs, love this med spa!

Highly recommend this Med Spa, Dr. Foo and his staff! I…read morehave had multiple treatments including GLP1 shots, Pico laser, Chemical peel, Tox (Juveau), and most recently Morpheus8. At this point I have had interactions with every staff member and they are all so positive and kind. I have a very low tolerance for pain... a baby if you will. Dr. Foo always checks in with me and the staff always takes their time numbing me, answering any questions I have and calming my nerves. I have had such great results with my weight loss, I am now working on lifting and tightening with Morpheus8 while the Pico laser is helping to break up all my sunspots. It is definitely an investment, but I can see a difference and my friends ask what I'm doing so I know it's working. I would give more than 5 stars if I could.

Hawaii Premier Dermatology is fantastic! I saw Justin Maio, PA-C for concerns with sebaceous…read morehyperplasia and seborrheic dermatitis, and I had a great experience from start to finish. They took me right on time, and the entire process was seamless -- from the friendly front desk staff, Shirley and her colleague during check-in, to my visit with Justin. Justin was thorough, took his time examining my skin, and clearly explained both the diagnosis and treatment options. I returned for a second appointment for hyfrecator treatment for my sebaceous hyperplasia, and although I don't have a high pain tolerance, he was incredibly professional, gentle, and made me feel at ease throughout the procedure. I truly appreciate the care and professionalism of the entire team. Thank you, Hawaii Premier Dermatology!

The doctor was kind and considerate. We came in was greeted with aloha, obviously not from the same…read morereceptionists. People need to remember we're in Hawaii, and in Hawaii we have aloha. And if your crew doesn't have it, leaves a bad taste in overall experience.

I've been a patient of Dr. Kitagawa's for nearly 15 years, both for medical and cosmetic…read moredermatology, and I'm surprised I haven't written a review before this. Historically, I have been treated for teenage and adult acne with great success. Recently, I've had a number of Vbeam and PicoSure laser treatments for pigmentation and anti-aging that have been highly effective. The medical assistants, especially Jocelyn :), are incredibly knowledgeable and kind. Jocelyn has helped me build a daily skincare regimen of SkinBetter, SkinCeuticals, AND over-the-counter products. I trust her expertise and she practices what she preaches. I highly recommend Dr. Kitagawa's office!

Don't recommend. Not friendly, terrible bedside manners, and poor communication skills.read more

I've been seeing Dr. Dawson for at least 25 years for different skin issues, and he's been a…read morelifesaver in keeping my skin looking younger than I am. I recently visited him about some whitehead-like bumps on my face. He diagnosed them as sebaceous hyperplasia and scheduled an appointment with his physician assistant, Rachel Inouye. He raved about her skills and mentioned she could see me sooner. And boy, was he spot on! She was fantastic! She took her time to answer all my questions and explained everything I needed to know about the procedure and what to do afterward. She was incredibly thorough and detailed during the electrocautery of my bumps. She also gave me plenty of advice on how to prevent them in the future and how to care for the treated areas. She's a real asset to the office. I would not hesitate to book with her again!

I've been under Dr. Rachel Inouye care for the last Two years. She is always upbeat and super kind,…read moreyet very professional. Her go-getter attitude is what makes me come back to her for my Cauterization and Acne treatments. She takes her time on every detail for my diagnosis and genuinely makes sure I leave better than I came in. Huge Mahalos to Dr. Rachel Inouye!

I don't typically write reviews, but this experience truly stood out and deserves to be shared. I…read morerecently underwent an upper blepharoplasty and lip shortening procedure, and from start to finish, the entire experience was exceptionally well organized and thoughtful. From the very beginning, the entire process was handled with incredible care and attention to detail. My pre-op appointment with Kristine was extremely thorough--she carefully reviewed both pre- and post-operative instructions and took the time to answer every question, which made me feel confident and completely prepared well ahead of surgery. Immediately after that visit, Laura emailed me everything we discussed in clear, detailed written form: pre- and post-op instructions, prescriptions to pick up in advance, check-in times, and all logistical details. There was truly no room for confusion. I felt fully prepared weeks before my procedure even took place. On the day of surgery, the care continued to be outstanding. Ana and Char made me feel calm and comfortable from the moment I arrived--everything from letting me choose my music in the operating room to making sure I was warm and at ease. In recovery, my PACU nurse, Tricia, was wonderful. She ensured I was comfortable, monitored my vitals closely, confirmed transportation details, and made the entire recovery process feel smooth and reassuring. Dr. Ching was exceptional throughout the experience. He checked in with me beforehand, answered all of my questions, and during the procedure itself--done under local anesthesia--he calmly walked me through each step and made sure I was comfortable the entire time. Today is my first day post-procedure, and I feel completely fine. I didn't even need to take any of the prescribed pain medication. As someone who had never had surgery before, I couldn't have asked for a better experience. From start to finish, the care was truly top-of-the-line.

WARNING: BOTCHED. MEDICAL MALPRACTICE…read more I spent $5,852.19 on treatments at this practice and am extremely dissatisfied with my results. In my experience, the outcome was significantly worse than my appearance before treatment. After expressing my concerns and providing before-and-after photos, I attempted to contact Executive Director Robyn Washousky to discuss the situation and seek a resolution. My calls were not returned, communication ceased, and I was informed that staff members were no longer permitted to speak with me regarding my concerns. What has been most disappointing is not only the result itself, but the lack of communication, accountability, and patient support afterward. When a patient spends thousands of dollars and experiences an adverse outcome, they deserve transparency, responsiveness, and professional follow-up. Based on my experience, I cannot recommend this practice.