I just left the Granite City IL Valvoline, the team there was very curtious and professional. They…read morestated other services my car might need, even one that they wouldn't be able to perform. All in all I would recommend this Valvoline to my family and friends.

Nathan the manager on duty. He sent out a young kid asked me to move my car to let a car that was…read moreon the lot before me go ahead of me. So I obliged and moved. She went in got her oil change and left. Which put me behind a mini. The Kia that pulled up my right entered the building for their oil change. I got out and spoke to the Nathan if you doing first come first served then how is the Kia ahead me and he kept giving excuses saying he was short handed and no one gets any brakes as if that had any bearing on the line up of his lot. By the time I pulled into the lot the Kia had left. I had things to do just as she did but the fact of the matter is the manager had zero concern about correcting the matter. You should go elsewhere for an oil change. If Nathan is on duty you then your definitely rolling the dice and will always crap out.

I had a bad experience in this place, i arrived to buy a tire and one guy broke my tire sensor and…read morethe owner didn't want to replace it. They're not professional people, if you go to this place they can demage your car and they aren't pay anything. I don't recommend this mechanical shop, you should go to another place. This kind of people are theives.

I just need brakes put on the front of my BMW on I have my own brakes and I need this soonread more

I'm a 80+ yr old female Brought my car in for an oil change. When I picked up my car they said II…read moreneed brakes and calipers almost $900.00. Took it to Weber Chevrolet for a 2nd opinion and there was nothing wrong with it. Lost my business

Things haven't been the same at this Car-X since Derrick been gone. Service has been horrible and…read moreprices has increased by a lot.

make sure to set an appointment. the customer service was awesome. the prices where amazing. I will…read moreuse them again.

My wife went for a couple issues. Slow tire leak, right front tire. Balance issue, suspect right…read morefront tire. TPMS sensors both drivers side tires. They fixed all that. Replaced the tire. Sensors working. Balance issue gone. But all the ABS/ traction controls lights and the stabletrak warning are now on. Immediately went back in and told them. They said they couldn't have caused that. They suggested that the lights would go out, just drive it a little way. Drove it a ways, returned, because the lights are still on. Well, you'll have to make an appointment. I note that they didn't notice the lights at all. Not when they started the work. Not when they finished the work. The lights come on immediately with the key. Still in the parking lot. Probably a wiring issue, likely the speed sensor. Just happened to go bad immediately after they fixed the requested items. Maybe the slow tire leak and bad balance were masking the issue, so the car couldn't see it. Maybe the unreadable TPMS sensors weren't allowing the ABS system to see there was a problem. But maybe the most unlikeable thing in the whole event is that they just didn't say "let's make you an appointment right now to see what happened so we can make sure you're safe." What they said is "you'll have to make an appointment." Some other time. On your time. After you call on the phone and wait a half hour while we do other important stuff. When you aren't standing right here where we can just look at our appointment book together and get you the very next convenient appointment. Their attitude was dismissive to a woman who probably didn't know mechanical stuff, they KNOW they didn't do it, and the problem will hopefully just go away. And it probably will.

Worst Walmart auto center that I have ever visit. Traveling 300 miles from home and my Walmart tire…read morepicked up a nail. Went to the Granite City Auto Center to get their tire repaired. I got there when the doors opened. Went to the counter to explain I was traveling thru and needed the tire repaired. Was instantly greeted with an attitude of do you have an appointment? I told him no my tire was not aware that it had to make an appointment to go flat. Was told he could not repair tire without an appointment. This will be the last time ANY Walmart autocenter will get any of my business. No more tires, batteries, oil changes, You can shove that service writer right where he needs to be.

It took four hours for me to get a synthetic oil change. I actually have to go to AutoZone myself…read moreto try to find the oil filter because they did not have it. I was only given a two dollar discount.