Fixed our vacuum and now works like new. Also gave tips on maintenance. Has a wide selection of…read moreparts and bags.

If you're having an issue with your vacuum or in need a new one, go see Rudy. He is professional…read moreand knowledgeable and saved me a headache.

I've grown tired of spending a couple hundred dollars on a vacuum and having to replace it after a…read morefew years because repair are unavailable. I thought I would check out Park Ridge Vacuum, which had some positive feedback from community members. It was the right choice; it exemplifies all that is great about small business: personal service from real knowledgable experts in their product. Rosemary is the owner of Park Ridge Vacuum, along with her husband, and they've been here for decades. They carry several different brands. I was interested in a canister vacuum so she introduced me to Miele (which I learned is pronounced me-la) and Sebo. Both are exceptional brands, made in Germany. I hadn't heard of the latter, but it was a nice machine. It also had some cool hiding spaces for the accessories! That one came with a 10 year warranty and a turbo head for the price, and though I did consider it, ultimately I chose the Miele. It was competitively priced and has a 5 year warranty. Here at PRV, at least, they send you home with a box of bags. I love that the attachments are hidden in the body of the machine. It's relatively quiet, easy to operate, and the "park" function for the vacuum is really convenient. And as an unexpected bonus, my toddler didn't cower from the vacuum; this time she insisted on using it. The shop does repairs, too. They have a small parking lot on the south side of the building. They are worth the visit to get great service and get a product that will reliably last you decades.

I like to support local businesses over online or big-box stores. That being said I was in the…read moremarket for a new vacuum since the power switch on my Hoover Whole House wind tunnel broke. I called Park Ridge vacuum and asked some questions, and was given some excellent advice over the phone. With so many options as well as varied prices I visited the store and told them what I wanted and was able to get this brand new, light weight Riccar vacuum for a great price. She even threw in some freebies. They also do repair work here. 5 stars!

Highly recommend- knowledgeable and effective service. We were able to get a same day appointment…read moreand have our dryer fixed like new!

Recently had Magic Repair to my home. In need of a repair…read morefor the lock on my Kitchen Aid double oven. Unfortunately, the repair part was no longer available, so the problem could not be fixed. However, the lights in the double ovens would not go off so I asked the tech to please disconnect. His reply was,the only way to shut off the interior lights was to shut off at the circuit breaker...wrong! I had a handyman over & it took him less than 10 minutes to disconnect the lights. Paid Magical $75.00 for a quick walk in & a walk out. I'll look elsewhere if I am ever in need of a repair.

Novak & Parker has been our go to provider since 1980. Always excellent service and pricing…read more Alex is a wonderful employee who answered all our questions and concerns. The big stores treat customers like a commodity and their prices are always higher. Alex shared all the advantages and warranty information for the GE Oven/Range we purchase, and it was installed in less than 1 hour. Can't say enough good things about the buying experience at Novak & Parker which is rare nowadays at most appliance locations. Alex is a valuable asset to your company ! 40 later we still get all our home appliances from a company that cares about its customers. Thank you, Lawrence McDermott

Not a great experience at all. Spent thousands on appliances, yet installers left an appliance with…read morean error code. Now I'm told I'll get a phone call in two days with an eta in the morning for that day. Who can operate on such short notice? Maybe people who don't work? How about giving me a reasonable eta to plan things (like maybe work?). Am I supposed to sit around all day twiddling my thumbs waiting for a phone call and then waiting for their arrival? Aside from leaving an appliance with an error code (laziness? Apathy? Incompetence?), this is what I'm left with? Aside from that, it takes multiple days to get any responses to my questions. I absolutely would not recommend this company to anyone, nor will I ever use them again.

Fantastic service and work. My dryer stopped drying and was making some incredibly loud noise when…read moreit turned on. With a toddler I am washing just *her* clothes usually at least a couple times per week, so I needed this fixed fast so that the laundry didn't start to pile up too much. I had called another company a day or two before but never heard back and then I saw Lou's business suggested on a local neighborhood Facebook group. Thanks neighbors for making the recommendation!! I'm sure Lou's a busy guy so I had to leave a message but he called me back within an hour or two, and then said he'd be able to come out the very next day. He was able to come and diagnose the issue immediately, and had it fixed within maybe an hour or hour and a half. I don't like doing laundry but I like being able to do it when I need to! Responsive, efficient, knowledgeable; will definitely use him again (though hopefully I won't need to) and would definitely pass on the recommendation to others.

I had a belt on my dryer that needed replacing. I called Lou and he came out in less than an hour…read moreand fixed the issue right away. His pricing is fair and he is an all around nice guy. Highly recommend!

They do a GREAT JOB !!!!!! I WILL go back !! Needed a New zipper put on a New Winter Coat ...read more

Went in to hem one pair of pants and to taper another. They did a really good job with making both…read morepants fit exactly as I wanted them to. It was $20 to hem and $35 to taper pants. Overall I was satisfied and will come again!

Had trouble finding an appliance repair company that would take a look at my dryer, which…read moreapparently is a high-end waste of space. Magic agreed to send technicians out. The two guys who showed up were friendly and polite. They didn't waste my time or try to sell me on an expensive repair job. They just told me it would be cheaper to replace the dryer than fix it and oh, by the way, to stay away from that brand that the home's previous occupant loved so much. Would trust this company for future repair jobs.

Mike from this company entered our home displaying rudeness and aggression, adamantly refusing to…read moreengage with me and insisting on speaking only to my husband when I sought clarification about the prescribed repair. Without even inspecting our dryer, he asserted that I required over $300.00 worth of repairs. When I questioned his basis for this diagnosis, he simply cited his 25 years of experience. Furthermore, the service call fee initially quoted over the phone differed from the amount Mike demanded upon completing the repair. Were it not for our urgent need for repairs, we would have promptly requested their departure.I reached out to the company afterward, and they indicated they had never received such feedback previously. Clearly, as evident from other reviews, this is not an isolated incident.

I have been going to Steve's Vacuums for years. Not only is the service excellent, but Jim (the…read moreowner) is always welcoming and friendly. He can usually repair quickly and get you back up and running. I have also purchased a Raccar Vacuum From him and it is the best! Runs wonderfully, and is so light.

Fixed the vacuum cleaner handle in 1 day and didn't charge a lot. And when we dropped off our…read morevacuum there were about 7 in a row, waiting to be fixed. So we were very surprised when we got a call the next day that it was fixed!