Everything from ordering to delivery was great. The delivery guys were so helpful they hooked up my…read morenew tv and moved my old tv and hooked it up and hauled away the tv I didn't want.

Truly Outstanding Service and Warranty I purchased this…read moreReliance 50 gallon hot water heater about eight years prior with a nine year warranty covering both parts and labor . Unfortunately due to water and environmental conditions the bottom rusted and leaked, necessitating replacement. Abt could not have been more helpful, in this time of need. The Abt office (Nathan) immediately and fully addressed the situation. The Abt plumbers delivered fast and truly excellent replacement with a new Reliance 50 gallon hot water heater and installed all the necessary copper pipe, valves and fittings---including full labor at no charge. The plumbers (Russell Cartwright and Tyler Fite) installing the unit were very meticulous and highly competent in every detail. They also were extremely helpful and courteous. I have used Abt exclusively for over forty years and recommended their products and service to numerous other home owners--no one has been disappointed. Their appliances and equipment are always top quality but their service and commitment to stand behind and service these products is both outstanding and exemplary. In summary and in brief, they truly are the best.

Novak & Parker has been our go to provider since 1980. Always excellent service and pricing…read more Alex is a wonderful employee who answered all our questions and concerns. The big stores treat customers like a commodity and their prices are always higher. Alex shared all the advantages and warranty information for the GE Oven/Range we purchase, and it was installed in less than 1 hour. Can't say enough good things about the buying experience at Novak & Parker which is rare nowadays at most appliance locations. Alex is a valuable asset to your company ! 40 later we still get all our home appliances from a company that cares about its customers. Thank you, Lawrence McDermott

Not a great experience at all. Spent thousands on appliances, yet installers left an appliance with…read morean error code. Now I'm told I'll get a phone call in two days with an eta in the morning for that day. Who can operate on such short notice? Maybe people who don't work? How about giving me a reasonable eta to plan things (like maybe work?). Am I supposed to sit around all day twiddling my thumbs waiting for a phone call and then waiting for their arrival? Aside from leaving an appliance with an error code (laziness? Apathy? Incompetence?), this is what I'm left with? Aside from that, it takes multiple days to get any responses to my questions. I absolutely would not recommend this company to anyone, nor will I ever use them again.

It'd be great to know why their appliances are low in cost. If I had to guess, possibly returns,…read morefloor models or refurbs. Some appliances had visible scuffs & dents. Nothing major, surface level scuffs that could be buffed out. Their pricing on some models is unique because you won't find that in big box stores. Many appliances were SS, fewer of either black or white. Pricing. For example an LG electric stove with air fryer tech for half the regular price is unheard of. That model easily sells for clear over $1200. I'm curious whether the original warranty is still valid or this shop offers extended warranties. You're wondering why I didn't get this info from a salesman? Me too. There was a person there but he was on the phone for the duration of my visit. I asked a few questions about appliances, sizes and what they have available. He was less than helpful and his body language gave me the impression he wasn't interested in selling today. Used appliance shops can be like this, but this was different. If he was more outgoing and provided details, I may have purchased an appliance on the spot. Pricing seemed too good to be true. Details matter though.. However small are needed. Delivery cost? Install cost? It's the delivery charges & installation costs that can be over the top in used appliance shops. They offer big brands and many were up to 50% off. I'll have to wait to see reviews and then circle back in the future.

Like all products and services you have to shop around. We got a clothes washer at a reasonable…read moreprice and the delivery service was reasonably priced and helpful.

Buying a mattress is no easy task. I have bought and returned three mattresses, one from H & B…read more Charbel was patient and competent in helping me to return one from his store and buy a ( hopefully) much better one. It was more expensive than the one that I returned, but let's face it: " a bed is an investment. " Nice store, family owned and are quick to offer discounts.

I placed my order online, and received my recliner in just over two days. The guys were very…read morecourteous, removing my old chair and transporting it to the space I reserved by the alley. The new chair, which looks and feels great, on my tired old back, was set up in seconds. I highly recommend Home and Beyond for its ease in placing orders and its efficiency in delivery and setup.

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

We had great experience coordinating with FUSE to repair the ice maker on our Viking refrigerator…read more They were very responsive to my initial request for a quote, including a call from a supervisor to hear more about the issue and try to issue a more informed estimate. (Ultimately unsuccessful, but I appreciated the effort.) The technician, Bek, was on time, courteous, and very open about explaining everything he inspected. In just under an hour, he was able to diagnose the problem and replace our ice maker, which he had on hand. One small critique-- it caught me a little off guard to see a tip option on screen when making my payment, but in this case I obliged, considering how well the whole appointment went. I guess that's just tipping culture these days! ‍

I hired Fuse Service when they were Switch Service and they fixed my dishwasher. Vlad, the…read moretechnician, found out that he needed to order an additional part to fix it and would need to make an additional trip. I assumed he would charge for the follow-up visit, but there were no additional charges; I really appreciated his honesty. Recently, I had a text dialog with Russ and found out that Fuse service's HVAC systems as well. I agreed to an annual maintenance plan, but didn't plan on having them out until fall. A few weeks later, while I was out of town in July, I got a message from my Ecobee thermostat indicating that the A/C wasn't working. I texted Russ about this and he showed up after 6PM on a Saturday, the same day I texted him about the issue! He figured out what was wrong right away and just folded the service call into my annual service plan which was, as before with the dishwasher, very generous and much appreciated. I'm literally excited to have Fuse Service as my go to place for appliance repair and HVAC maintenance. I'm used to businesses asking me to write positive Yelp reviews and I don't mind that. But, Fuse did not ask me to write my review.

A professional Viking repair team was asking $210 diagnostic fee just to come look at my griddle…read more Well, I already knew what was wrong with it with a broken knob and stem sitting in my hand. So, that seemed a little outrageous. Contacted nick and from the onset knew that this would be a different experience. Let the glazing begin! Cannot say enough about nick and the business that he runs. Was a pleasure to work with him diagnosing the issue (he took a look at the photo l, asked me to retrieve the model number on the stove/griddle and saved me that absurd 210 fee) - gave me variable pricing between generic and OEM parts, and was quick to schedule service rather than having a lead time of weeks out like the other companies were requesting. On top of that, he went out of his way to take a look at my dishwasher as a courtesy as it was giving us an error just before he left our home. People like nick remind me that there remain honest and hard-working service people out there. Super glad that I found his company and would not hesitate to have him out again to perform any repair as needed. Thanks again, nick!

Nick at windy city appliance is the best!! He knows what he is doing. I have used him a number of…read moretimes on several different kitchen appliances. He does a great and efficient job, and cleans up afterwards. I always feel good about referring him to friends. He is reasonable, reliable. and truly cares about what he is doing. 5 plus stars!!!!!

Unfortunately our dishwasher is right back to where it was in June 2025, when I had Eric come in to…read morefix it. The base is backing up water again. Spent $350 on this repair, and should have just bought a new dishwasher at the time.

Had Eric out in June to fix my fridge, ghosted me and his repairs failed after 1 month. he changed…read morehis number and has been ignoring my emails. AVOID

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

This is my go-to and closest Home Depot and has been so for 11 years now. It has always adequately…read moremet my needs and expectations and I can also run over for quick supplies if needed on an urgent basis. Staffers have been fine, and remote ordering and self-pickup have also been fine. Once in a great while, we will pick up some plants from their garden department but they can't compete quality wise with a couple of local nurseries. They have a big parking lot and are conveniently located next to a Jewel. Thumbs up and thank you for being here!

Im handicapped so I mostly use curbside or in store pickup. I've never had a bad experience with…read morethe checkout/returns/curbside pickup folks. They're all great, especially Isaac!