Wonderful customer service, install, and pricing. I have bought 6 appliances from them and it's…read morebeen an exceptional experience each time! Highly recommend!

Just wanna give everyone an update on Novak and Parker, they stepped up to the plate and replaced…read moremy Forno stove with a brand new one out of the crate after a year of dealing with Canada and their scratched parts for my stove. I am very happy that Novak and Parker delivered a new stove today. They displayed excellent service & and their delivery guys were very professional and courteous!!! I will definitely recommend them to anyone who wants to buy an appliance from them! Thank you, Novak and Parker!

It'd be great to know why their appliances are low in cost. If I had to guess, possibly returns,…read morefloor models or refurbs. Some appliances had visible scuffs & dents. Nothing major, surface level scuffs that could be buffed out. Their pricing on some models is unique because you won't find that in big box stores. Many appliances were SS, fewer of either black or white. Pricing. For example an LG electric stove with air fryer tech for half the regular price is unheard of. That model easily sells for clear over $1200. I'm curious whether the original warranty is still valid or this shop offers extended warranties. You're wondering why I didn't get this info from a salesman? Me too. There was a person there but he was on the phone for the duration of my visit. I asked a few questions about appliances, sizes and what they have available. He was less than helpful and his body language gave me the impression he wasn't interested in selling today. Used appliance shops can be like this, but this was different. If he was more outgoing and provided details, I may have purchased an appliance on the spot. Pricing seemed too good to be true. Details matter though.. However small are needed. Delivery cost? Install cost? It's the delivery charges & installation costs that can be over the top in used appliance shops. They offer big brands and many were up to 50% off. I'll have to wait to see reviews and then circle back in the future.

Like all products and services you have to shop around. We got a clothes washer at a reasonable…read moreprice and the delivery service was reasonably priced and helpful.

Buying a mattress is no easy task. I have bought and returned three mattresses, one from H & B…read more Charbel was patient and competent in helping me to return one from his store and buy a ( hopefully) much better one. It was more expensive than the one that I returned, but let's face it: " a bed is an investment. " Nice store, family owned and are quick to offer discounts.

I placed my order online, and received my recliner in just over two days. The guys were very…read morecourteous, removing my old chair and transporting it to the space I reserved by the alley. The new chair, which looks and feels great, on my tired old back, was set up in seconds. I highly recommend Home and Beyond for its ease in placing orders and its efficiency in delivery and setup.

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

Glad we found WCA! Have had them out twice and they fixed our refrigerator issues both times …read more The quote that was given is what was paid . Timely and friendly manner. Highly recommend.

Found these guys by searching for trustworthy appliance repair companies in Chicago on Reddit, and…read moream glad I went with this recommendation. Nick replied quickly when I asked about getting my microwave repaired. At 16 years old, he recommended replacing it, and helped me ensure the one I bought from Lowes was the correct make and model. The tech that came out texted me when he was an hour out, which was a helpful amount of time because it narrowed the window but not by so much that if I had been busy I wouldn't have been able to break and let him in the house. Did a great (quick) job with install and cleaned up the kitchen area / took the old appliance out of the building after. Already using them again to help diagnose / repair an issue with my partner's washing machine. Fingers crossed that one won't need to be replaced! But I feel that I can trust this company to be honest there.

Unfortunately our dishwasher is right back to where it was in June 2025, when I had Eric come in to…read morefix it. The base is backing up water again. Spent $350 on this repair, and should have just bought a new dishwasher at the time.

Had Eric out in June to fix my fridge, ghosted me and his repairs failed after 1 month. he changed…read morehis number and has been ignoring my emails. AVOID

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.