1. Steve's Vacuums

    1. Steve's Vacuums

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    Arlington Heights, IL

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    Steve's Vacuums

    4.7 (15 reviews)
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    1 year ago

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    9 months ago

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    1 year ago

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    7 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Fixed and cleaned my shark. Reasonably priced and pretty fast turn around too. Good people.

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    7 years ago

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    7 years ago

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    7 years ago

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    9 years ago

    Very nice man the owner who sold me 2 great quality vacuums. I highly recommend this store

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    13 years ago

    Excellent service on my Riccar vacuum. Jim the owner is very nice and very fast turnaround.

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    14 years ago

    They have cleaned and serviced my Kirby several times and have a super fast turnaround. Keeps it sucking!

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    12 years ago

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    12 years ago

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    Ask the Community - Steve's Vacuums

    Review Highlights - Steve's Vacuums

    It needed a new cord and Jim (the owner) said it also needed wheels & a belt and that he would need to order parts.

    Mentioned in 4 reviews

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    Astera Heating, Cooling and Appliance Repair

    Astera Heating, Cooling and Appliance Repair

    4.8
    (336 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    Do not call or trust these people! They were supposed to do a routine maintenance on our a/c unit…read more They claimed it would cost $79 on the phone, which sounds more than fair. But when they came, the technician claimed it would be another $180 to clean the unit and that we needed to clean the unit before he could finish the inspection, which is totally a scam as we have used another company who did all of it for one flat $99 fee but wasn't available since we are selling our home and wanted to get it done sooner than later. And then he tried to upsell again by saying our Freon was low. But we declined since we had to pay $80 just for him to visually inspect our unit without being able to complete the inspection. So now we have to do the entire thing again with another hvac servicer, one that is actually honest and not upsell a routine maintenance into an almost $300 charge! We even spoke with the owner/manager who said nothing could be done. So they won't even work with you, and you have to pay $80 just to get them to leave without really doing anything of any value. So save yourself the money and the headache and look elsewhere! In response to the business manager: I gave AI screen shots of our interactions and people can read their take on our situation. The fact that you deleted the part where I took a screen shot of you telling us to go ahead and allow the technician to do the work and that we would discuss price later is proof of your dishonesty (see photos). I never said it was for 3 furnaces. I said that we had 3 hvac units and one furnace was being repaired for a minor gas leak, which was fixed. And that we don't have a/c bc we need a functioning furnace. And who services furnaces in the summer? And the fact remains that we were told one price, and that you guys could not complete the maintenance per that quoted price. If that was the case, he should have left and not charge us anything. Instead we had to pay $80 for nothing essentially since the maintenance could not be completed. It also doesn't change the fact that you guys charge an egregious fee for cleaning, which is why we declined the service. He said he had to open up the unit and even maybe clean it with chemicals. This is absolutely unheard of. Our normal HVAC service providers are honest people and have been maintaining our units for many years and they have never told us we had to open up our unit to clean it (which is risky for routine maintenance). You guys have proven that you do not behave honestly, and instead, are a lower/reasonable cost on the phone and up charge for unnecessary work when on site when most people feel they are already stuck with you. Who in their right mind would agree to have someone do the work and then decide on the cost (as you admitted to below)? That is just another way to get us stuck with the work with no idea of what the total actual cost would be. No professional contractor operates like that, and no one should agree to work before knowing the cost. And we are not the only customers who felt scammed and over priced if you read other unhappy customers. I should have read the reviews more closely as you also service appliances which skews your reviews for smaller less complex jobs, making it harder to ascertain your credibility and affordability for just HVAC. But my review stands as is, and nothing is being misrepresented. Maybe this review will help you take another look at your business practices, and if you cannot complete the job you were sent for, you shouldn't charge for it. You should also do a better job getting clarification on the work. I assumed you knew it was for a/c annual maintenance. The fact that we had our furnace repaired shouldn't impact that and you guys should know better than that. Otherwise, how can you call yourself an hvac service provider if you don't even know that you need to service air conditioners in the summer and furnaces for the winter? So your excuse about the wrong work being performed is entirely on you as the service provider, not on me and not on my husband. And I never said I wanted 3 furnaces to be maintained so go back and listen to the call as that was never said. And my husband never agreed about the wrong work being scheduled, further reducing your credibility. They can quote whatever they like, but it doesn't excuse that they pressured us to do work before even telling us the price (see photo), they are over priced, incompetent if they think they need to open up an a/c unit to clean it (which is risky) plus no one maintains their furnaces in the summer. Given that we had to repair a gas leak in our furnace, I just wanted to see if it was working okay because the a/c won't work if the furnace won't work. So there are no inaccuracies in my review, but there are glaring issues with this company and how they operate. People can read all of this should they choose to and make up their own minds. IMHO this business is someone you want to avoid.

    Fuse Service HVAC & Appliance Repair

    Fuse Service HVAC & Appliance Repair

    4.9
    (124 reviews)

    I hired Fuse Service when they were Switch Service and they fixed my dishwasher. Vlad, the…read moretechnician, found out that he needed to order an additional part to fix it and would need to make an additional trip. I assumed he would charge for the follow-up visit, but there were no additional charges; I really appreciated his honesty. Recently, I had a text dialog with Russ and found out that Fuse service's HVAC systems as well. I agreed to an annual maintenance plan, but didn't plan on having them out until fall. A few weeks later, while I was out of town in July, I got a message from my Ecobee thermostat indicating that the A/C wasn't working. I texted Russ about this and he showed up after 6PM on a Saturday, the same day I texted him about the issue! He figured out what was wrong right away and just folded the service call into my annual service plan which was, as before with the dishwasher, very generous and much appreciated. I'm literally excited to have Fuse Service as my go to place for appliance repair and HVAC maintenance. I'm used to businesses asking me to write positive Yelp reviews and I don't mind that. But, Fuse did not ask me to write my review.

    We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

    GLOBO Help

    GLOBO Help

    3.9
    (86 reviews)

    Alex is wonderful! We would trust him to work on any appliance we have. He worked on our…read morerefrigerator today and knew exactly what the problem was. Fixed it quickly and the cost was very reasonable. He's very knowledgeable and just a very nice person. To add to all of this, , he's always on time! Thank you.

    If you're thinking about hiring this company, please read my experience first…read more My refrigerator was not cooling properly and had heavy ice buildup on the freezer coils. I completely thawed it myself, and it worked for about a week before the same problem came back. I contacted a few repair companies, and this one responded first. The technician arrived quickly. After I explained the issue, he went outside and spent a long time next to his car looking at his phone. After about 20 minutes, he came back and explained there were three possible causes: maintenance, a bad defrost heater, or a bad control board. He confirmed the refrigerator was only 4 years old and still had plenty of life left. He recommended "maintenance" and told me he was about 95% confident it would solve the problem. The work was simply removing the ice from the evaporator coils with a steam cleaner. I reminded him that I had already thawed the refrigerator myself and that it did not fix the issue, but he reassured me again. I trusted his recommendation and paid $350. Before he left, I asked what would happen if this did not solve the problem. I was told the next step would be replacing the heating element. Replacing the refrigerator was never mentioned. And of course, the "repair" did not work. About a week later, the same problem came back. I contacted the company and was told they would get back to me with a solution. Couple of days later, I was told the defrost heater was temporarily out of stock and could take 4-6 weeks to restock. They then recommended not investing more money into the refrigerator and suggested buying a new one because of July 4th sales. I couldn't believe what I am reading! I even found the defrost heater on the official manufacturer website, listed as in stock and ready to ship. The company offered that I could purchase the part myself and they would install it for an additional $200 labor charge, but they would not provide any warranty for the customer-supplied part or the repair. The customer service experience afterward was also disappointing. Instead of addressing my concerns, I repeatedly received the same explanation about company policy and approved estimates. After several messages back and forth, I explained that I felt a partial refund was a fair resolution since the service did not fix the problem and no actual repair was completed, and they refused. I then decided to investigate the issue myself. With a simple Google search and a couple of YouTube videos, I found that the refrigerator has a built-in diagnostic mode. I went through the tests, and when I activated the defrost mode, the heater immediately turned red hot and melted the ice buildup within seconds. Since then, the refrigerator has been working exactly as it should without replacing the heater, control board, or any other parts. It made me seriously question the diagnosis and the recommendation that additional repairs or a replacement refrigerator were needed. A few days later, they offered me a $90 refund if I removed my review. They did not realize that I had not posted any review at that time. When I asked to speak directly with the manager to discuss the situation, that request was declined. And here is the review! I paid $350 for a service that did not solve the problem, and I do not feel my concerns were taken seriously. Based on my experience, I cannot recommend this company.

    Steve's Vacuums - homeappliancerepair - Updated July 2026

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