I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

Mike came same day, on time and was quick and efficient in cleaning out and fixing our washer so…read morethat we can get in with our daily business. Highly recommend.

Quick, professional, and well done! Couldn't ask for better service. Will trust them with future…read morejobs.

My garbage disposal wasn't working and I had a leak under my sink, but couldn't figure out where it…read morewas coming from. I tried a few quick fixes from YouTube, but it didn't work. I called a few places from Yelp about pricing and what the issue may be. V, the owner was very nice, and treated me respectfully when I shared the issues with him. He said I did a good job trying to narrow down the issue. He set-up an appointment for me on a Sat., but I ended up being home today and asked if they had availability, and he fit me into the schedule. 2 very nice people, a father (Vlad) and his son, (Vitali) work together. When they arrived, they put on booties and were extremely nice & answered my questions. They fixed the disposal immediately, but then found out, that my leak was coming from the disposal. They suggested replacing the disposal, which is what I did, since fixing it may not hold up or work. They worked efficiently, tested it out with me, and made sure there wasn't a leak. Sometimes men don't show respect to women when they ask questions about repairs. All 3 of these men were very patient and respectful. Thank you for your kindness & treating me with respect.

I had a great experience with Appliance Repair MD. They recently serviced my dryer, and the whole…read moreprocess was smooth from start to finish. The technician, Jordan, was very friendly, professional, and easy to work with. He explained what was going on clearly and completed the repair efficiently. It's not always easy to find reliable service companies, but these guys delivered. I would definitely use them again and highly recommend them to anyone needing appliance repair.

Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

We were having trouble with our oven not starting consistently. He came out quickly to fix it. His…read morefirst attempt didn't solve the problem (it was working while he was there, so not his fault). He came back a second time (for no extra charge) and fixed the problem.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

The service rep removed some junk from the back of my dryer and it took a short time and it was an…read moreeasy piece of work. I felt his charging me $145 was way too much for such a small job.

Dan has now worked on my dryer, dishwasher and washing machine. He is respectful and punctual. He…read moreshares information and has efficiently preserved each of my appliances and restored them to working order.

Alex is wonderful! We would trust him to work on any appliance we have. He worked on our…read morerefrigerator today and knew exactly what the problem was. Fixed it quickly and the cost was very reasonable. He's very knowledgeable and just a very nice person. To add to all of this, , he's always on time! Thank you.

back again, i had to call another company to see what globo had screw up after the disassembled my…read morestove top and oven. found out they didn't reassemble the oven correctly. now i had no problem with the range or the oven until globo technician screwed it up. found out global technician didnt did not connect the power wire they has taken apart, for what reason they couldnt tell me. same reason they didnt relite my hot water tank after turning the gas off.

Purchased a new dishwasher but Home Depot wouldn't install it. Hired JT Services. He was on time…read more Polite. Quick. Pretty painless overall. Thank you!!

JT Services answered the call for our washing machine within minutes, and had the opportunity to…read morefix our gasket seal within 36 hours. You look at DIY videos online and it makes you question the pricing of the job at hand, but Vitalii with JT Services did a super thorough job and was worth the fair fee. Highly recommended.