Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

I have used Appliance Repair MD for problems with washer and dryer in two different apartments…read more They are friendly and on time. I would much rather fix what I have than replace. Easier, cheaper, and better than our "throw-away" culture of consumption.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

Bek went the extra mile to fix our damaged fridge. He came out the same day we called, extending…read morehis work day to look at our problem. The job wound up being more complicated than initially expected, but he didn't charge us anything beyond the original quoted price for labor. He even gave us a discount at the end of the job! Fridge is working great now.

We had great experience coordinating with FUSE to repair the ice maker on our Viking refrigerator…read more They were very responsive to my initial request for a quote, including a call from a supervisor to hear more about the issue and try to issue a more informed estimate. (Ultimately unsuccessful, but I appreciated the effort.) The technician, Bek, was on time, courteous, and very open about explaining everything he inspected. In just under an hour, he was able to diagnose the problem and replace our ice maker, which he had on hand. One small critique-- it caught me a little off guard to see a tip option on screen when making my payment, but in this case I obliged, considering how well the whole appointment went. I guess that's just tipping culture these days! ‍

Did the business with an accurate diagnosis and a timely, easy fix at a fair price. Horacio is the…read morebest tech.

I have used Horacio for about 15 years. He has diagnosed and repaired my previous dryer twice, my…read moreprevious microwave twice, my previous washer and refrigerator twice. He is expeditious, efficient and highly capable. His prices are EXTREMELY fair and reasonable. Horacio is easy to deal with and always professional. Before Horacio I dealt with GE Profile employees twice. It cost them double to triple to diagnose the problems, and then they dilly dallied to chat. They get paid by the hour so why not linger? Horacio means business and has answers, usually in minutes. I will continue to use him AND recommend him without hesitation. Él es buena gente.

A professional Viking repair team was asking $210 diagnostic fee just to come look at my griddle…read more Well, I already knew what was wrong with it with a broken knob and stem sitting in my hand. So, that seemed a little outrageous. Contacted nick and from the onset knew that this would be a different experience. Let the glazing begin! Cannot say enough about nick and the business that he runs. Was a pleasure to work with him diagnosing the issue (he took a look at the photo l, asked me to retrieve the model number on the stove/griddle and saved me that absurd 210 fee) - gave me variable pricing between generic and OEM parts, and was quick to schedule service rather than having a lead time of weeks out like the other companies were requesting. On top of that, he went out of his way to take a look at my dishwasher as a courtesy as it was giving us an error just before he left our home. People like nick remind me that there remain honest and hard-working service people out there. Super glad that I found his company and would not hesitate to have him out again to perform any repair as needed. Thanks again, nick!

Nick at windy city appliance is the best!! He knows what he is doing. I have used him a number of…read moretimes on several different kitchen appliances. He does a great and efficient job, and cleans up afterwards. I always feel good about referring him to friends. He is reasonable, reliable. and truly cares about what he is doing. 5 plus stars!!!!!

Another broken appliance and Hammer to the rescue! This time it was our washing machine and it…read morebroke during the weekend. Why does everything always break on a weekend or holiday? I did request a quote on Yelp and when Hammer Appliance responded was reminded of the times they had saved me in the past. Next time I"ll just reach out to the directly! Jason offered to stop by at 8am on Monday morning to take a look. He walked in on the first day of camp for 3 kids so my house was pure chaos (sorry Jason!), but he got right to work and fixed the washer after identifying the issue was a string caught from one of my 15. year olds bikinis. It's always the kids who seem to break the applicances. They were very responsive, right on time and got the job done. 5 stars for that!

Jason at Hammer Appliance Repair managed to squeeze us in the morning we chatted. He fixed our LG…read moredryer that was flashing a gas code and not heating. Jason was in and out within less than an hour, replaced our malfunctioning igniter, and got the never ending assembly line of laundry baskets flowing again. Thank you so much, Jason! Will be reaching out to Hammer with any future appliance needs.

10 out of 10 experience! It was such a pleasant experience to work with Lex!…read more We had an issue with Navien water heater and Lex was able to identify it after throughly checking all possible options to make sure it is not a part of a bigger problem. Then recommended few options an next day the problem was resolved! Additionally he was able to explain the whole problem in such a simple terms so anyone would understand. Highly recommend Astera service to anyone! Really appreciate everything you did for us!

Excellent job and very knowledgeable technician! He replaced the part and gave me the old one.read more

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

The tech came out as promised and worked until the problem was resolved. He stayed until the…read morecentral air was repaired and up and cooling properly.