Unfortunately I had my 2018, 540I BMW that needed disk brakes and rotors replaced due to some…read morevibrations at speeds over 70 mph. After the work was done I still had the issue of vibration again. I took it and had another repair shop and discovered that the parts used at Jonny's were not OEM parts and they failed . Now I'm having them replaced again using ORM parts. Not good!

Been here at Johnny's twice and the work they do is always top notch. Johnny seems like a nice,…read morehonest guy and the repairs he has made on my vehicles have worked out for me. Not the cheapest shop in town but at the same time you know what they say, "the cheapest thing is often the most expensive to fix". I do recommend Johnnys for simple and more complex jobs.

Simmonson's has been exemplary with customer service, technical expertise, and in general going the…read moreextra mile. We have a variety of vehicles, of which they are quite capable of working on each of them. They are especially talented at servicing European vehicles. HIGHLY Recommended.

When they say you get what you pay for. Well that's Simmonson Auto. I had wiring issues with my 06…read moreJetta and they fixed fast. Their communication is on point I appreciate them updating me as they were doing the work. They didn't beat around the bush, didn't try to upsell me on unnecessary products or work. Honest work from honest people. I will definitely go there again for any issues. Thank you Sam for making it easy and being attentive to me as a customer.

These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.

Giving it 1 star is giving to high a rating! Ever since genesis changed hands it has GONE DOWNHILL!…read moreJeff and Brad definitely miss you! YOUR service was awesome! I miss your honor and integrity! I will NEVER refer anyone here again!

Feels like you're family. I have had issues with my air conditioning in a 2016 RAV4 for years. I…read morehad it looked at in the past and was told they couldn't find anything wrong nor could tell why the air/heat would sometimes not work. I was new to the area and read some great reviews from this place. I called and they were able to get me in quickly. When I came in we went over my options I asked that if the issue was going to get expensive to please let me know ahead of time. They had a diagnosis on the issue within hours. The price was AMAZING. They confirmed they would order the parts which came extremely fast. I brought the car in and it was done well within their estimated time. When our family needs any mechanic work done we will be coming here!! Thank you so much

I went to State Transmissions to rebuild my transmission.... the biggest mistake I had ever made in…read moremy life! It took a couple of weeks for me to get my car back from when I first took it to State Transmissions. I was moving to Seattle and was waiting for my car to be fixed. Then the transmission blew.... it was supposed to have been rebuilt with new parts and be just like new! No..... not the case. I called State Transmissions to tell them the problem and the fight began. They wanted to take no responsibility, luckily my dad does know about cars and they towed it back in to fix it again..... This went on a couple of times before I finally went to AAMCO for a second opinion. They took a look at my car and found nothing but problems. They saved everything and showed us the parts that State Transmission had used. They were old parts that had been cut or shaved to fit back into my car. They had been telling us they were putting in new parts and I was sure paying for new parts! My car never ended up running the same again, it broke down so I finally had to get rid of it. I basically had to junk it. When I tried to get my money back all the owner did was lie lie lie!!!!! I turned him in to the better business bureau and he lied to them!!!! This car I had never ever had problems until the owner of State Transmissions worked on it. I have heard this from many other people, that they have had the same dealings with him. I just wish I would have heard it sooner! So please do not waste your money or time....... or chance of ruining your car!!!!!

Easy going, kind, honest, dependable and excellent, timely work. Did I mention honest? The honest…read morepart is a make it or break it thing with me when giving my trust and business. In fact, I was just now looking up their phone number for another car needing attention when yelp asked me to comment. Happy to. Satisfied 4 times customer here! (all 4 being different cars with 4 different problems) The one I am calling about will be number 5!

Great service and quality parts! These guys Rock! Will be my go to shop! Charlie's for the Win!read more

Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

I came in because my check engine light was on. I wanted them to check the reason for the light,…read morewhich is a quick 5 minute deal that I've gotten done for free at multiple other mechanics, including in tri-cities in the past. I was expecting to just pay for the mechanic work they'd do on it after. I learned it's good to confirm prices with mechanics beforehand because not all are transparent about their prices. I was not told at any point during the process from the time I called to make the appointment & thru the entire appointment that they were doing more of an extensive diagnostic check of multiple pages they printed out for me that was $250. I was not told about the fee until after they were done with my car. I told them I was not expecting this because I didn't ask for it & they didn't show any care or seem apologetic about it. Poor customer service & unethical business practices. I've been here multiple times, but will not be coming back. A $250 charge is a lot of money to not inform your customer of until after the fact. While the more extensive check was good, I did not need it nor did I ask for it. I would've gone somewhere else if I had known about the hefty charge.

Called back-to-back days looking for a quote. Both employees said they would email me one. No…read moreresponse or email back. Great business tactic.

The experience with Mad Mechanics was the best experience with a shop I have had. They were very…read morecommunicative during the duration of the repair and the price was very fair. I will recommend this shop to everyone!

Never use this business EVER. The people who work there are extremely rude and do shoddy work. Took…read moremy car in just to have the brakes checked and ended up paying 2800 . They were not very forthcoming about any of the work. I would like to have another mechanic check it but now I don't have the money. The owner was the worst out of all the people I spoke to there, if you have to have your car fixed for anything be smart don't go there.

Literally ruined my dads diesel truck, they wouldn't fix it after it stopped working again... the…read moretransmission was broken after they gave it back and it should have never been touched in the first place. Save your money.

All City probably does good work. I took my 2017 Chevy 2500 HD (gas) in when the transmission…read morestarted slipping in lower gears. The reason I am not rating higher is value. They promptly evaluated the transmission and charged around $250 (refundable if I did the work there) for the diagnostic. Their recommendation was a rebuilt transmission. No problem. I shopped around and had it done for $1500 less than the All Cities quote. I didn't do an online aftermarket purchase. The business I went to installed a Chevrolet certified reman transmission with a 3 year warranty (same as All City) that was direct from Chevy.

This Family-owned business is incredible. We found ourselves stranded in this town with a blown-up…read moreDifferential and had to make arrangements to get it repaid. Two different tow truck drivers recommended All City as the place to get it fixed. I found a new Differential and had it shipped there and even though there were challenges to make it work, All City came up with the solution. The speed sensors were in a different location, but All City modified them to work. Fantastic company and great communication throughout the repair. We highly recommend them.