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    Desert Legal Group

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    8 months ago

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    1 year ago

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    MayesTelles

    MayesTelles

    (55 reviews)

    I paid them my savings. I feel like an idiot. You will too…read moreif you hire them. Check the BBB and REAL reviews. Public defender would have done better and spent more time on the case. Mayes Telles and Chris Culbert leave a bad taste in my mouth.

    I retained Meyes Telles in early 2025 after being contacted about a potential unemployment-related…read moreinvestigation. I paid $6,782 up front based on the understanding that this would cover the investigative phase and early representation. During my consultation, the conversations repeatedly emphasized that my "future," "freedom," and "life" were at risk if I didn't retain the firm immediately. At the time I was scared and vulnerable, and looking back, the tone now feels unnecessarily alarm-driven given how my case ultimately resolved. Over the following months, very little seemed to happen on my case, but I was still charged recurring $500 "criminal investigation minimum" fees plus additional charges for brief emails and short calls on top of that. My understanding of a "minimum fee" was that it would apply only when less than that amount of work occurred, not as an extra charge added regardless of activity. The wording in the agreement felt unclear, and the way the fee was applied didn't feel consistent. When I requested a full accounting, the billing appeared fragmented across many tiny time entries in months where the minimum fee was also added. I asked for clarification and said clearly that I wanted to resolve my questions internally and amicably first. After one reply from the firm, my follow-up request went unanswered. When the matter finally became a formal case, I was then told I would need to pay an additional $15,000 for "pre-trial work," even though only one hearing was expected. This was never clearly disclosed at the beginning, and it felt like a sudden financial surprise at the worst possible moment. I had also previously been told that unused funds would roll forward if the case escalated -- but when I asked about that, the explanation changed completely. At that point I no longer felt comfortable remaining with the firm. I hired a new attorney for $3,500. Within one round of plea negotiations, we obtained a highly favorable resolution that removed all felony charges and resulted in a much better outcome than what I had been led to believe was realistic. My new counsel also expressed concern about how the early strategy and billing from my prior representation had been handled, and explained that my situation was actually fairly straightforward -- not the extreme, catastrophic scenario I was initially presented with. Based on my experience, I strongly recommend that anyone considering this firm ask very direct questions about: * what their "monthly minimum" fee actually means in practice * when and how large additional fees may be * whether funds truly roll forward if the case progresses * what realistic case outcomes look like before being told worst-case scenarios I left this experience feeling financially taken advantage of, misled about the severity of my situation, and ignored when I asked reasonable questions about billing. I would not use this firm again.

    Law Office Of Daniel Hutto - Personalized and focused representation.

    Law Office Of Daniel Hutto

    (58 reviews)

    Biltmore Area

    Their services were efficient and intricate. I recommend them for those in Scottsdale and the…read morePhoenix area. They helped me save time and move the process properly. I highly value their help.

    No recomiendo este bufete. Su enfoque está en cobrar, no en trabajar. Cobran cantidades altas y el…read moredinero se agota rápido sin ver progreso real. Aquí solo van a batallar desde el primer día. Los errores son constantes y los resultados simplemente no existen. This firm showed me a pattern of behavior that no client should ever ignore: Basic mistakes on simple tasks like change‑of‑address forms- repeated, careless, and never corrected. Constant turnover of paralegals, forcing clients to repeat the same information because no one communicates internally. Misleading "Spanish‑speaking" advertising. Only the paralegals speak Spanish. The attorneys do not. More communication from billing than from the attorney. When the billing department contacts you more than your lawyer, the priorities are clear -- and they are not the client. The attorney introduced at the beginning was NOT the attorney assigned after payment. That switch alone is a major red flag. My assigned attorney does not appear anywhere on the firm's own team webpage. That lack of transparency is unacceptable. Online reviews show a pattern of detailed complaints that match my experience, yet the firm responds with generic "contact us for feedback" messages instead of addressing the issues. The money disappears fast, and the work does not reflect the cost. The value, communication, and results do not match what they charge. Something is off about how this place operates. The mismatch between their five‑star ratings and the consistent complaints about money and lack of results is impossible to ignore. I'm writing this so others don't have to go through what I did. The lack of consistency, transparency, and professionalism is alarming, and the firm's priorities are nowhere near where they should be.

    Colburn Hintze Maletta PLLC

    Colburn Hintze Maletta PLLC

    (11 reviews)

    Biltmore Area

    Wow I cant believe how good of a team that Rachael and Kenzie are. They are rock stars and are…read moregoing to be charging a lot more, SOON, because theyre so great at their jobs; so get in on the grouns floor. G*d damn I'm just so impressed. I've had them for a while because of ongoing tension with a needy ex, and they act with class and professionalism, theyre brilliant, and theyre extremely reliable. I almost dont wanna leave this review because once the secret is out, I might be priced out of keeping them on as my family law team Theyre undervalued honestly, theyre worth like $1,000 per hour.

    We are extremely grateful to Attorney Haylee Bowlin and the entire team at Colburn Hintze Maletta…read more Throughout a very difficult and emotional family law case, Attorney Bowlin demonstrated professionalism, dedication, patience, and a deep understanding of the law. She carefully reviewed a large amount of evidence, provided clear legal guidance, and always made us feel supported and informed throughout the process. We were very pleased with the final outcome of the case and truly appreciate the hard work, attention to detail, and commitment shown by Attorney Bowlin and her staff. Special thanks to Maria Perez, Paige Finley, and the entire CHM team for their responsiveness, kindness, and professionalism. If you are looking for an experienced and trustworthy family law attorney in Arizona, we highly recommend Attorney Haylee Bowlin and Colburn Hintze Maletta. Thank you again for all of your help and support.

    Suzuki Law Offices - Suzuki Law office lobby

    Suzuki Law Offices

    (51 reviews)

    Biltmore Area

    We paid over $30,000 to Suzuki Law Offices for representation in a family law matter. We were…read morepromised a solid defense strategy and given assurances that our evidence was sufficient to handle the case effectively. Instead, we received virtually no real defense or legal help for the money we spent. Within 12 months, the opposing party admitted on record that they fabricated the entire event/case. Despite having clear evidence and an admitted lie from the defendant, the firm failed to advocate for us or follow through on basic duties. Communication was poor throughout--our point of contact, Brad, is no longer even with the firm, and Collin failed to provide any meaningful help or resolution when we voiced our concerns. Taking tens of thousands of dollars from a family in need without delivering the agreed-upon representation is unacceptable. Save your money and find a firm that actually advocates for its clients.

    I have used Suzuki Law Offices several times, throughout the years, and have always been extremely…read moresatisfied with their comprehensive services. The staff have always been very professional, knowledgeable, and empathetic to my dilemmas. They are available seven days a week, 24 hours a day which is greatly appreciated! I also appreciate having their prompt services, with excellent representation, and their years of litigation experience. Most situations involving lawyers can be extremely stressful and I always feel at ease when Suzuki Law Offices are in my corner. I feel valued and respected by the staff. They are devoted to their client needs. Thank you, Suzuki Law offices for having my back! I definitely recommend Suzuki law offices. Se habla español.

    La Liga Defensora - La Liga Defensora - Los Leones de la Ley

    La Liga Defensora

    (7 reviews)

    Customer service is wonderful, as soon as you walk out of the elevator the receptionist welcomes…read moreyou with a smile, the assessors are welcoming and friendly and willing to work with you. I truly enjoyed my consultation, I am confident my family member will benefit by working with this office. Thank you.

    My experience with this firm was extremely disappointing and unprofessional…read more I initially came in for what I understood to be a free consultation with an attorney to determine whether they could take my case. After reviewing my documents and evidence, I was told the firm could take my case and was given a breakdown of costs, including a $4,000 upfront fee. After I called back the same day to proceed with payment, I requested clear points of contact for communication. That was not provided, and instead I had to repeatedly call and even visit the office in person just to get basic updates. Phone calls felt like they went through a call center with constant redirection, and communication was very disorganized. Over time, I continued following up because there were no meaningful updates on my case. During this period, I was also charged for phone conversations despite the lack of progress or clarity. Eventually, after multiple delays and after being told the attorney was on vacation, I was finally scheduled to come into the office. When I met with Attorney Dominic and paralegal Nayeli, the meeting began with, "What are we here for today?"--which was concerning given I had already gone through intake and paid. At that meeting, I was then told the firm could not take my case after all. This directly contradicted what I was told during the initial consultation. When I questioned this, I was given unclear and inconsistent explanations, including that no one recognized the prior approval or conversation. At that point, I had already invested significant time trying to communicate with the office and traveling there multiple times. I also received only a partial refund, despite no actual work being done on my case. Overall, my experience felt disorganized, lacking in communication, and unprofessional. I hope this helps others set clear expectations when considering this firm. They deserve to be reported to the bar.

    Desert Legal Group - criminaldefense - Updated September 2026

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