Runs a business but tells customers he can't come out to look at things for a month or 2. No help…read morefrom this company, would not recommend this company.

After having multiple pool guys in the past, Homer definitely knows his stuff and it shows! He is…read morevery knowledgeable and knows how to really take care of a pool! His prices are competitive as well! I recommend him to everyone I know!

We've been using Sapphire Pool Care for almost 8 years now. Could not be happier! Pool is always…read moreclean and ready to be used. The service they provide always me too never worry about what is going on with the Pool- they have it handled. Highly recommend!

Damon is truly exceeding our expectations in all aspects! We have a brand new pool and we're very…read morechoosy on just who we want to care for and ensure a pleasant swim experience. Damon is quite frankly - the best! From the start, he provided us with a prompt, competitive and thorough quote! Arrived on time, provided his pool care methods (less chlorine required through use of pool RX twice annually, suggestions for minimizing scale build up, etc) We've now had his pool service for a few months and couldn't be happier! Our pool is crystal clear, free of debris, and well maintained - we're still waiting on our landscape to be completed and there is dirt surrounding the pool so this is HUGE statement! He is careful not to let our dogs out and/or close the gate fully to ensure no dog escapes later. He sends a full report after each visit including chemical levels, what he added or completed for the day and any suggestions moving forward. Lastly, he's reliable, communicates well and. Is really nice person. Thanks Damon!!!!

Purdy Pools, Shawna and her team of pool tech's are absolutely amazing!! Fantastic, on the spot…read moreservice was provided based on a cold call I placed to them looking for some help with my green swampy pool. After calling other pool companies and not receiving one response from any of them, I called in desperation on a Saturday morning, I expected to leave a message, but Shawna answered. We had a great conversation, discussed my issues and later that day she came out to look at the pool. Shawna was very low key, no pressure to sell me anything, but honest in her analysis of my situation. Here excitement and passion about her field of work and her knowledge of water chemistry is what sold me on using Purdy Pools. We established a game plan to solve the existing issues, which in my case included updating my pool pump and filter system, something I felt needed to be done for years. We also switched out the water as it had been far too long since the last drain and refill. While empty I also had Purdy perform and acid wash and remove the calcium build up on the water line tile. Shawna then implemented the plan to perfection and on a timeframe that exceeded my expectations. My pool looks better than it ever has. I am so thankful of having found Purdy Pools, Shawna and her dedicated team of pool technician's. Purdy Pools is not your run of the mill pool company that just comes out and does an okay job; I have had plenty of those companies over the years. They are different and it shows with their attitude, and their excitement level to making sure my pool is in perfect health. I can highly recommend using them as your pool service company, as it has been the best home maintenance related decision I have made in years. Adam S.

Our pool service company of nearly 20 years recently discontinued service in our area so we were…read moreleft to scramble to find a new company to service our pool. Fortunately for us, we found Purdy Pools. We are extremely impressed with the professionalism and outstanding customer service we have received as new clients. The owner, Shawna, is terrific and has been quick to respond every time we have reached out as new clients with a question or request. Everybody we have encountered on her team from Jose to Jacob to Raddy are very knowledgeable and are experts at what they do. After each weekly service call we are emailed a report with a picture of our pool to let us know what was done and that everything is working correctly. Purdy is passionate about pools. We highly recommend Purdy Pools and feel lucky to be a client.

Luke's pool services are top-notch! I have the pleasure of working with Luke over the past few…read moreyears. He's a solid guy, dependable, reliable and knowledgeable about all things pool related! If you need pool services, or a whole redo on your pool, contact In-Depth Pool Solutions.

We contacted Luke for an appraisal of what we could do with our aging pool. We ended up choosing a…read morefull renovation including new pebble tech, tile, and cool deck. We cannot compliment Luke and his team enough for not only the quality of their work, but also the speed at which it was completed. These days it is tough to find a true craftsman who cares about their work, but I witnessed it 100% with Luke and his team. We would have ZERO hesitation in recommending In-Depth Pool Solutions. We go into these situations expecting issues and problems with people not showing up, etc., but was floored with the level of professionalism and true customer service that we received. If you have any pool needs, reach out to Luke...I guarantee you won't be disappointed.

Pentair selected Cool Pools for a warranty repair of a failed pool light. They were prompt and…read morevery informative which was especially appreciated as this is our first pool and we're still learning from our many mistakes in contracting this pool out. (And it's become a pool with a gazillion issues. Lesson learned: pools look simple but are actually quite complex and it's best to go with a BIG NAME with a long history, versus a general contractor who will sub all the work out to trades that may have little or no experience working on pools.) Was glad to have the Cool Pool team out to fix our light issue, which they did in just a few minutes and with the obvious expertise of having done this sort of work many times before. Highly recommended.

Yesterday, I found out that my pool pump wasn't priming anymore and we're in the middle of monsoon…read moreseason here in AZ (Scottsdale, specifically). The combination of high heat and flying dirt/debris typically spells trouble... a green pool was (still might be) just around the corner waiting for me. I gave John a call in the morning, and he was able to slot me in right after noon. He came out and diagnosed the issue as a faulty pump. He then referred me to another contractor to help either do a repair or replacement, since he no longer performs those services himself. When I offered payment for his help, he graciously declined saying that he was already in the neighborhood. John truly seems to operate with integrity, is friendly, and communicative. Also, he's a veteran! If I ever need regular pool cleaning service, he'll be the first one I call. If you're in search of that service, do yourself a favor and give him a call.

Justin is very professional and knowledgeable pertaining to anything in the pool industry. It's…read morereally nice to know a company has your best interest in mind and respects your property like it's theirs. He is friendly with our entire family and our pets. They are truly "The Good Pool Company!"

I ultimately decided to find a different pool service after several issues with communication and…read moremaintenance. Over several months, I closely monitored my pool's filter pressure and water quality. On multiple occasions, I had to notify the owner when the filter pressure became excessively high, resulting in cloudy water and reduced circulation. In one instance, I backwashed the filter myself after documenting a 25 PSI reading, reducing it to 15 PSI. On another occasion, I notified the owner that the pressure had reached 21 PSI, and he came out the following day to backwash the system. I also noticed instances where the filter pressures documented in the emailed service reports did not match what I found when I inspected the pool the following day. Those discrepancies prompted me to contact the owner to better understand why my observations differed from what had been reported in the service records. The final issue occurred after a service visit when the emailed report stated the backwash valve would not turn and recommended replacement. When I inspected the equipment later that day, I found the backwash handle detached from the valve housing and immediately sent the owner photos and messages asking about the discrepancy between the service report and what I found. I never received a response to those messages. When I called the following day to discuss the situation, the conversation ended with the owner discontinuing service. I understand that pool equipment can fail over time, and I wasn't expecting perfection. What disappointed me most was the lack of communication when I raised legitimate concerns backed by photos and observations. I was simply looking for an explanation of the discrepancies and an opportunity to resolve the issues professionally, but instead my concerns went unanswered and our service relationship ended.

Top notch pool cleaning. Fair price and quality work. Casey takes his time to make sure the job…read moreis completely done.

Great services.. clean vehicles. Fast service and the owners are amazing. If your looking for great…read moreservice with good pricing this is the place to call!

Excellent team. Quick and fantastic job cleaning the calcium ring from the tile and cleaning up the…read morepebbletec. Gabe came out personally for follow up on the one issue I had. I really appreciate that! The pool looks great! I can't wait to get them started on the pool at our rental property!

This is the worst pool owner. Kyle I thought was a nice guy but the minute I call them out on being…read morelate in completing a repair they put me off and put me off again. I am always having to call them for something they missed and I think they should be the experts. I have been trying to get them to repair my pool for weeks and they kept delaying it and the pool was a mess. Would never hire them again ever!!!