The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

Very Honest person took him a few days to get to me north Glendale. looked at the unit recommended…read morenew temp sensors gave me part number and where to get them. replaced myself. He did not try to upsell me or talk me into parts i did not need.

Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

Stephen with Pool Daddy did an awesome job. New pool pump, new pool cartridge filter, new pool…read morelight, two cleanings and he's planning to meet with my husband next week to go over pool maintenance upkeep. Fair prices. Great communication. Thank you for everything, Stephen!

1 Star - Poor Communication, Poor Service, Pushy Billing…read more We switched to Pool Daddy after our longtime pool guy retired and recommended them. Big mistake. No notice before showing up (even though we have a people-reactive dog and told them in advance to warn us). The tech backwashed directly into our yard, ignoring the clean-out 15 feet away, then tossed in only 3 chlorine tabs. That's it. When I called, I got a lukewarm apology and was told the same level of service we used to get would now cost double. They didn't address the algae issue we already had, so I ended up doing it myself. I cancelled after one week. Then came the multiple payment demands for that single week, before the invoice was even due. Not local (based in Flagstaff), overpriced, and unprofessional. Would not recommend.

Highly qualified and professional. Showed up on time, diagnosed fast, fixed old solar motor at an…read moreaffordable rate.

Had several issues with my pool and spa filter. Dan was quick to give me a call and provide a date…read moreto come and survey the entire scope of work. Very polite and professional and was great a not only diagnosing the issues but also explaining them and providing honest suggestions on future maintenance tips. He provided a scope of work needed and was quick to order the necessary parts and returned to not only fix the issues but also did a few other maintenance items to ensure the whole system was back up and running, and pricing was very fair and the finished work looked great. As long as Dan is running this business I will absolutely be using him for any thing needed for my pool and referring him to anyone that needs an honest and skilled pool professional. Thank you again Dan!!!

In late March 2024 we contracted with Fowler's to service our pool, spa and water feature. We…read morechose them because they had a very high rating on Yelp. During the initial months, their service was outstanding. At their recommendation we had them replace multiple components to our system. Their initial performance resulted in me writing a five star review on Yelp. In the past year, their service for us had deteriorated significantly. I contacted management multiple times regarding various issues. I complained when they replaced a very competent service technician with an individual who was marginal at best. After several months, he was replaced by another individual who was only minimally better. During the early months of our contract, Fowler's agreed to clean our water feature filter two times per month at no charge. Recently we noticed a reduction in the flow from the waterfall for our water feature and asked the technician to clean the filter. He replied "I'll do it next week". Several days later the water flow stopped altogether. This resulted in another call to management who subsequently informed me that the two times per month cleaning of the filter had not been done for the past five months. He then told me that they were no longer honoring their previous commitment and would only clean the filter every four months with a cost to us of more than $200. If additional cleanings were needed, we would be charged an additional fee. At that point, I decided to look for other vendors. The two that I interviewed both said that the water feature was full of algae. This was without any prompting by us. I contracted with a new vendor who cleaned the water feature filter and removed the algae. The time to clean the filter was seven minutes. To jeprodize a very lucrative contract for a seven minute task makes me question Fowler's business expertise. In retrospect, after spending over $13,000 with Fowler's in less than two years, I realize that they were not the company for us. I gave them more chances than most and they failed to perform to my expectations. I now know why they have recently received poor Yelp ratings from other individuals. On their website, they failed to include Yelp ratings. I wonder why!!! Richard J.

Been working with Fowler for over a year now. They are great. Handle everything from cleaning and…read moresimple maintenance when something might need a tweak.

Contacted Paul, owner, Boulder Valley Pools, at random from list of Hayward dealers. He was quicky…read moreresponsive in finding the PC Display Board needed for my controller. His Technician was out the next day, installed the part, ran through the Menu checks with me and ensured all functions contolled by the PC Board actually worked. Very efficient install at a fair price. Very pleased with my choice of dealers and certainly will use in the future. Riley Whitman 6/11/2025

I have known Paul since he began in the pool business. Paul is a considerate business man, a great…read morefriend, a hard worker, wants the best for his customers. He always makes sure his employees do a good job and when it isn't up to his expectations he makes them fix it. He has done several jobs for us. We're satisfied with all of his work. He just finished redoing our jacuzzi, since it leaked no thanks to the previous builder an idiot. He repaired the leak, built a step, replaced the tiles, put in new pebble tech, put in a new hand rail, rescheduled our pool system, leveled travertine pavers. Paul made it a point to make sure we could use our jacuzzi on New Years Eve. He values your business and keeps it by giving you reasonable prices. If you need any pool work done, give Paul at Boulder Valley Pools a call. (480) 268-6654

Have had a Bullfrog Hot Tube for 4 years and the people that did the quarterly cleaning of our hot…read moretube were amazing. Always on time, always friendly and did great work. My complaint is with the new pricing... They did increase the cost of the cleaning which I can appreciate as everyone is raising prices and if that had been all, would still be using them. What grinds my gears is the added $75.00 trip charge now in place. They did several hot tubes in my area and each of us paid the trip charge. So, they made an extra $150.00+ or more on the same trip. To me this almost price gouging. All of use where within 10 miles of each other, we are only 33.2 miles from the office. They have to drive farther to north Phoenix. Anyway, found someone local who is half the costs for the same service.

Arrived to pick up our spa and deliver to sons home. Not a Hello, Good morning, nothing, three men…read moreand none of them personable, only seemed perturbed they had to work.

We started weekly pool service with HoltzCo about a month ago now. We have been very pleased with…read moreChad's services. He is an honest man who knows his stuff! My husband and I appreciate his work ethic and recommend HoltzCo to those looking for pool services.

I have been using HoltzCo for weekly pool maintenance for over four years. Their rates are…read morereasonable and they have been reliable and professional in maintaining and servicing my Pebble Tec pool. I highly recommend this company for any pool related maintenance or repair needs.

Sharing my honest review to help anyone looking for a reliable and trustworthy pool guy/company! We…read moremanage an STR in Cave Creek and whenever something comes up communication is always great and scheduling is never an issue. From pool heater repairs to hot tub troubleshooting and programming questions they're always our go to. It's such a relief knowing we can count on them when something goes wrong. Highly recommend!

Contacted Super Pool Guy through their website. Set up an appointment for following day…read more Appointment was missed with no call or reason until I reached out. Set up another appointment for the next day with a request for a window so we would sure to be available. NO response? The morning of the appointement messege read "tech would be there in an hour." 3 hrs passed no tech no call. I cancelled appointment saying we were going with another vendor. Response back one word "sure"?? Mistakes happen. schedules get messed up but to not even bother to stay ahead of it with a courtesy call or message TWO DAYS IN A ROW is just bad business. Communication is key and just showing up is 80% of the business.

Pool Buddies drained and chlorine washed my pool on 5/11 thru 5/14. They did an excellent job. All…read morethe workers were very good and kind. Liz the office worker walked me thru everything, time workers were scheduled to come and watching my pool fill to skimmer. My pool is beautiful and Richard completed the job well. Shout out to Edward and Xander for their help too. This is an amazing company. Wouldn't believe this pool is 21 years old looks like a new pool. Thank you Pool Buddies. Had to write about you on personal facebook page and Thank God for finding your company.

Oh my goodness this company is amazing. Honest, ethical good quality work done on a timely manner…read more The tech didn't rush through it but really took time to diagnose the issues so it could be fixed properly the first time. The tech Richard was very patient as he explained to me. What needed to be repaired and got it all done the same day as the initial visit which worked out because he didn't have to order parts. He came prepared. He took time to also explain a few other things to help my pull vacuum, run more efficiently and made some suggestions. Very pleased with this company. Dispatch was also very nice and helpful. Taking time to listen to my concerns before scheduling the appointment Thank you very much. I will definitely request for American Home shield to use you again for our future pool needs covered under warranty.