Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

I've used a number of companies over the years and found Chris and Audi Spa last year. They were…read moretrustworthy and extremely personable. When I had another issue come up, they were the company I trusted to come out and get the job done.

Super friendly staff! They fit us in even during a holiday fixed an issue other repair companies…read morecouldn't figure out.

Imagine Backyard has a great showroom, strong product selection, and the GM/sales team has been…read moresolid to deal with. But the installation/third-party delivery experience was the worst I've seen. The install manager blocked my driveway while my family was trying to leave, then refused to move/back out so we could get out. When I insisted they clear the driveway, they canceled the install and walked off the job. Great company and leadership on the sales side -- but the install/service side is a major problem. If you buy here, make sure you get clear accountability on who is responsible for installation behavior, escalation, and completion, because that part was unacceptable.

Great to work with and good follow through. The showroom…read morewas easy to see the end product.

We recently completed a pool project with Thunderbird Pools (April 2026), and had a very positive…read moreexperience and are extremely happy with the final result. We interviewed 10 different pool companies before making our decision, and Thunderbird Pools ultimately delivered exactly what we were looking for on time, and on budget! The design process was outstanding from the very beginning. Jeff Hyler (our designer) was incredibly knowledgeable, creative, and professional. During the very first onsite visit, he measured the space and produced an initial design complete with pricing and visual renderings. That immediate concept helped us clearly understand what was possible within our budget and set Thunderbird apart from every other company we interviewed. None of the other vendors offered anything close to the same level of interactive design capability or onsite visualization tools, and it made an excellent first impression. After comparing proposals from multiple pool builders, including pricing, pool size, and features, we ultimately chose Thunderbird Pools because of the quality of the design process, our confidence in the team, the professionalism of the company and staff, and the overall value offered. The showroom in Surprise offered various color options and the designer Jeff was extremely helpful in making selections! Before construction and permitting began, communication was excellent. Once the project started, Joe Hernandez was onsite regularly and did an exceptional job overseeing the subcontractors and maintaining quality control. His experience was obvious, and he consistently paid attention to details, communicated expectations clearly, and kept the project moving efficiently. We always felt confident that the schedule, workmanship, and overall project quality were being managed closely. We were also impressed with the subcontractors Thunderbird used throughout the project. They were skilled, professional, punctual, and worked efficiently according to the company's online schedule and project portal. They never left construction debris when they were done and tried to keep the area very clean. Thunderbird's internal project managers also communicated consistently through phone calls and emails, keeping us informed during each phase of construction. Overall, the company demonstrated excellent organization, communication, and project management from start to finish. Most importantly, the project stayed within our target budget, and the overall construction process went smoothly in the timeline anticipated. After completion, Brandon Thompson handled the equipment startup, testing, and training process. Brandon was outstanding , highly knowledgeable about all the pool systems, thorough in testing functionality, and extremely helpful with maintenance and scheduling recommendations. He not only completed the initial startup and training but also returned multiple times afterward to ensure everything was operating perfectly and to answer any additional questions we had. In the end, the project was completed on time, on budget, and exceeded our expectations. With just a little more upfront clarity regarding owner's site pre-grading responsibilities and protection of existing property during construction, the experience would have been beyond expectations. We would absolutely recommend them to anyone considering building a pool.

We had a pool installed by Thunderbird that was completed in December of 2023. Overall, the…read moreexperience has been annoying and stressful. A lot of re-work for work that was not done correct the first time, messes being left in the yard, and poor communication. Now the cool decking is starting to lift. I notified Thunderbird about this weeks ago and included several pictures. I took the day off work to be here for the concrete company to do the work, two guys showed up, took pictures and left. Something that should have been enjoyable has turned out to be regrettable. Do your research before signing a contract with this company.

Paid cash for a 2023 Dimension One "Amore Bay" Spa. The delivery crew came to measure the job and…read moresaid it would "just fit." They quoted one price for the delivery, then raised it upon completion. I learned there's a known plumbing issue with this particular make & model's "volcano" jet in the center. It finally burst after only 11 months of use & now the spa leaks water daily. I've had it sitting empty for 2 weeks waiting for them to come and repair it @ almost $2K. I'm pretty disappointed in the product & the service, I suggest you buy your spa elsewhere.

Lisa is amazing!! Thank you for listening to our concerns…read moreand being the best! So kind, caring and ready to help with anything

Absolutely Amazing!…read more Not only did Dolphin Pools meet our expectations, they blew them completely out of the water (pun intended). I don't use words like spectacular, incredible, amazing, and awesome lightly. The process of building a pool is groundbreaking, in the literal sense. The timeline for this process took roughly 3 months from the dig to jumping into the water for a swim. Allow me to remind you that the process is never going to be perfect for such a large project. There are many stages to this massive commitment, such as designing, mapping, digging, plumbing, electrical lines, concrete, travertine, city permits, dealing with HOAs (and the list goes on). None of this is going to go without delays, corrections, ordering additional parts, weather issues, etc. That said, the experience with Dolphin Pools was nearly flawless every step of the way. My wife and I did our research, and based on Google/Yelp reviews, we decided to contact Dolphin Pools. From what I understand, there are a number of designers, but we had the great fortune of having Drew Siler assist us with designing our dream pool. From the moment we met Drew, we were instantly impressed and quickly moved forward with the project. Not only is Drew kind, honest, and thoughtful, but very professional. We had a plan, and Drew walked us through every detail with 3D pool design renderings. He listened to our wants, but always kept us grounded with what was possible within our property and budget. Drew made himself available at all times to answer our questions and continued to do so through the entire process. He told us it was possible to have the pool completed by my wife's birthday in September if everything went smoothly, and we made it. He is truly a man of his word and we couldn't thank him enough. I have to mention the excellent staff at Dolphin Pools as well. I would like to thank Nick, our Field Project Manager, who managed the many crews throughout the project. Also to the team managers Katie, Brenda, Laurie, Maria, and Tania that kept us informed through text, emails, and phone calls every step of the way. The crews included Hagarty Electric, Scholz Rebar, V Shotcrete Construction, Superior Pool Plastering, ACE Pool Repair and so many others. If you decide on getting a pool built, you should definitely consider Dolphin Pools. It's nerve-racking, noisy, dusty, and will inconvenience you for months, but I would do it all over again to get the perfect dream pool that we envisioned. We highly recommend Dolphin Pools, and 10 stars is not even close to enough!

Jean-Luc at Dolphin Pools, he had met me at my home and has walked me through every step to get my…read morebackyard with a pool pool dream come true. His ideas help you out a lot. He also listens to you your ideas it makes them all come together.

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

Couldn't be happier with the results! Sean and the team knocked it out of the park. the smell from…read moreold turf was too much to enjoy the back yard. they took out all the old and replaced everything in one day. thank you!

This was our 2nd Pool with California Pool and Landscape. From the ideation phase all the way to…read morethe finishing touches, their team is highly consultative, patient, and clear experts in their craft. Every single team member (including Cliff, Brian, Jerimiah, Anna, and more!) made every single step of the process easy for us. We felt that they all truly cared about our project turning out the way we envisioned it, and held our hand throughout the entire process. This all mirrors the experience we had with the first pool we built with them. In addition to the great job they do during construction, the level of care they've put into taking care of us and their stellar warranty program that we've successfully utilized for small things like jet caps / lights over the last 5 years, are all reasons that we came back for this second project. Our yard went from a gravel lot to a desert oasis! The yard presented some unique challenges and limitations, but the CPL team overcame those with ease. We truly wouldn't have been able to do this project without them. I could not recommend CPL and their team more for anyone looking to build a custom pool, big or small! Thanks again CPL team! See you on the 3rd one!

We never had pool before, so this was a completely new experience for us, and we are so thankful…read morethat we chose California Pools. Randy on the sales team did a great job professionally guiding us through the design and sales process. He was always quick to respond to any of our questions or concerns. Jeremiah and Marissa we very professional in their communications and diligently kept the project on schedule throughout the installation from beginning to end. Following the project completion, Kai gave us our final orientation and handoff. He showed us everything about how to maintain and customize the system to our liking. We are in the pool multiple times daily and enjoying every minute. CalPools was a great choice.

We remodeled our 35000 gallon pool with Sun State pool. I took 15 quotes from top pool remodel…read morecompanies in Scottsdale and Phoenix and after very careful consideration picked Sunstate. AJ went above and beyond to answer all our questions, helped us pick the best finishes and get us the best value for our money. If I had any pool job I would ask for AJ and Oz at Sunstate. Our experience with Sun state has been beyond amazing. Our pool was completed within 20 days, our contractor Oz was outstanding. Everything surpassed our expectations, communication, workmanship, quality, cost of remodel everything was really good. We had heard so many horror stories. Our contractor Oz worked with us at every step. He was patient and listened to us and was always open to helping us out. Sun State made us so happy and glad that we picked them. I highly recommend you pick them for your pool remodel needs, great people work here. I would give them 10 stars if I could.

Warning: be very careful before doing business with this company. We paid in advance for pool…read moreresurfacing and additional work, but some of the services we were charged for were scheduled and then never started. After repeated no-shows and no follow-through, we canceled the unfinished work and requested a refund. What followed was months of excuses and delays. We were told over and over that the refund was being processed, and the owner, Michael Dilger, claimed a check had been mailed but we did not receive payment. We ultimately had to file a lawsuit against this company in Maricopa County Justice Court, and a judgment totaling thousands of dollars was awarded to us for the refund, plus court costs and interest. We do not recommend this company.

This is how you run a business!! I called this morning about my swampy green pool in a panic,…read more incredibly friendly gentleman calmed me down and talked me through my options, when I arrived home from work everything I needed was on my porch and an email with instructions in my inbox. They have my business for life.

Was happy to learn these guys are still in business. They just have modernized their business model…read moreto the times. Called them. Ordered 50 pounds of tablets. Paid over the phone. Delivered next day.