Went to Desert rat on Broadway to get an alignment and I just recently found my truck is missing a couple pieces out of the engine bay. I will never go there again POS people thanks for the awesome experience desert rat. read more

Fast shipping, great communication. Definitely getting more of my business. Next round tires mounted and balanced on new rims.

Heavy fella with glasses at the desk. Made all kinds of recommendations and did most of the talking about 3.5-4 inch Teraflex lift I had my eye on. Lfting my 2021 Willy's Unlimited. I noticed he wasn't writing anything down. I never got an estimate or any returned call or email. So I called Bill Like Jeep Phoenix store where I bought the jeep. Teraflex 3.5 suspension lift new rims and 35" tires $3400 out the door. Call the shop on (602) 786-5700 on Camelback Road. They were helpful and excited about lifting my jeep and did what they said they would and returned my calls! read more

Todd and the staff here at Desert Rat are top notch! I was referred to them by their Tempe location, they got me in for a repair and diagnosis IMMEDIATELY... I had broken a shock on my SUV, they typically only work on off road vehicles, but took a chance... they found the issue quickly, ordered the parts immediately and will have me in and out in just a few hours... I cannot thank them enough and cannot recommend them any higher!!! Great business, top level customer service... in today's world, show care and go above what is expected is RARE.... These Desert Rats are doing it right. I appreciate all of you!!! read more

Love this store! Has a great selection of parts for all builds, very knowledgeable and helpful staff, great inventory quick on ordering parts. I went to the way bigger "prettier" off road warehouse right down the street and was immediately turned off, much nicer store over there but the staff is short with responses and not very helpful. So i will be making desert rat my main parts source going forward! read more

They have worked a on couple of my vehicles and they will continue to get my business

I have a 2019 Wrangler with the "dreaded death wobble." And these guys (Todd) fixed it within a day. They had good prices on my tires and were great communicators with me as well. I highly recommend Todd at Desert Rat Off-road. read more

These guys are great! I brought in my old Scout and I think they new more about it than I did. I had new springs and shocks installed, which required welding shock tabs, and they did it all. I'll be back (hopefully for upgrade and not repairs!) read more

As the saying goes: you only have one chance at a first impression. I recently purchased a 2018 Nissan Frontier Pro-4x and was looking for some rock sliders. I found a good pair online, located a local shop that sold them (Desert Rat on Broadway), called and asked if they did installation work - they do - and proceeded to drive the half hour to the shop to make the purchase. I arrived and told the guy behind the counter what I needed (even provided the item number) and he told me they were discontinued. I was shocked saying how I found several retailers selling the items, including Desert Rat themselves (per their website). I left, more than a little disappointed, and proceeded to buy the exact sliders from Amazon for $10 less than their "sale price". This is why stores are going out of business: bad personnel give misinformation and waste time so the consumer is forced to do the legwork on their own. read more

Thomas and the guys at Desert Rat are great! I went in with an idea of what I wanted my Chevy Colorado to look like, but not sure the best way to achieve it. Thomas recommended a 4" suspension lift that allowed me to go from 255's to 285 in tires. It looks awesome! Great customer service from these guys - much better than the Tempe location, where we had some less than stellar follow through on another vehicle. Mesa Desert Rat will continue to have my business. read more

Desert Rat Off Road Centers - 4" suspension lift with 285/70/R17 and Fuel Assault rims - Tires Near Me - Mesa, Arizona

Brought truck in for 9am appointment to have it leveled. Get a call at 3:30pm that mechanic went home sick and I'd need to reschedule. No offer to give me a date on reschedule or a discount for the service. I guess good customer service is a thing of the past. A waste of 3 hours driving/shuttling and a day without a vehicle. read more

Long story short. I went in for some relatively minor work. But what led me here was I had some unsatisfactory work done at another shop in the valley. No affiliation with any of the Desert Rat Off Road Centers. I came into Desert Rat a bit discouraged about the Off Road Fab Industry in general. But I needed the work done and didn't trust the other shop to touch my 4Runner. Like I said, long story short and to avoid the boring details, I left there feeling happy about my truck. I really do love it. They took care of me here. Thats the best way to describe the experience. read more

I recently bought a 2018 F150 FX4 and wanted to change it up a bit. i went to Desert Rat on Palo Verde and they worked with me on making a few changes. They did not oversell and the result was fantastic! A 4" lift vs the 6" I had originally thought, and I changed out the chrome running boards with the more off road steps from NFab. Went with very cool Fuel wheels and the Toyo Open Country RT's. I could not be happier with the product and workmanship of the service team. Louie Henken is outstanding and kept me up to speed as to the progress. I without hesitation would recommend the entire team and staff at the Desert Rat location on Palo Verde in Tucson. Alan Moore Tucson read more

Had a great experience this week at Desert Rat (Mesa) this week. I wanted to install a lift to enable 35's on my son's Jeep. I had originally gone to the location in Tempe and had a quick conversation, they suggested the AEV 2.5 DualSport Suspension Lift. After researching their suggesting I knew that was the one that I was going to go with. I ended up having it installed at the Mesa store this week. The guys at both stores were awesome, super knowledgeable, and knew what was right for what I was trying to do. I drove away Wednesday knowing that the money spent was well worth it. Desert Rat has been around in the valley since I was a kid, this was my first experience with them but definitely won't be the last. Thank you guys! read more

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Desert Rat Off Road in Mesa cares about your business and treats you like a king whether you're spending $1000 or $1.00. Recently, I was in search of a pour spout for a five gallon Jerry can. After trying to find one at another four wheel parts center, which treated me like dirt being trod over by a monster truck, I found Desert Rat Off Road in Mesa. What a difference in attitude and helpfulness. They went above and beyond in helping me find what I needed for my Jerry can. A small item, but big service. If you are looking to be as welcome as a desert oasis to a man dying of thirst, Desert Rat Off Road in Mesa is the place to go. read more

I took my Hummer to these guys for some suspension work, and I cannot say enough good things about them. From the attention to detail, to the extra research they did about my vehicle and the parts, to even contacting the parts manufacturers to see if there are any weird nuances they need to be aware of before proceeding, to even alerting me to some shoddy wiring a previous shop had done under my dash that I wasn't even aware of...I honestly cannot recall anyone I've done business with recently that gave this much of a damn about what they do. If you need anything for your truck THIS IS WHERE YOU NEED TO GO. read more

Horrible service. They pretend like they're helping you out when in reality they are trying to scam you. They give you the run around. Completely unprofessional. I would never do business with this company. read more

Excellent customer service from Thomas & the guys at Desert Rat Mesa, they were Awesome to deal with. Went in to have my truck lifted, tires & wheels mounted, & cold air intake installed & they got err done! Truck looks Amazing! Thanks Desert Rat Mesa!!! Recommend this place to anyone looking to get their truck done right! Will be back for more upgrades! read more

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Had some work done on my SUV suspension and they did a super job were helpful in ideas for what I wanted to do. The mechanic there had 28 years of experience and was amazing in wrenching on my vehicle. Thanks again read more

Very friendly staff. The manager helped me pick out tires and rims for my 2016 Jeep Rubicon. And worked with my scheduled to try to get me installed. Purchased my tires and rims and they got me installed two days later! Today I will be getting my new tires and rims installed so I will be excited when that is done. Fair prices with excellent customer service. read more

I was referred by a friend to this Desert Rat store. Shawn who is the Manager took great care of me about 6 months ago when I had my jeep lifted. All the staff there are super nice and very knowledgeable. They make you feel comfortable and are not trying to sell you something you don't need. They are family owned which makes all the difference. And they recently donated their time and gave away free merchandise to help raise money for a sick boy and his family and even put together a trail ride called "RYDERS RUN" I can go on and on but if you are thinking of lifting your vehicle then this is the place. And there not cocky like 4 wheel parts and will not rip you off. They are very honest and do great work. That's why I gave them 5 stars. Mike read more

Friendly Staff, Good Prices, Great Place! The staff is always friendly and helpful making sure you find what you need. Today We got new floor mats and a super-chips programmer for the new jeep... I used to shop at 4 Wheel Parts in Mesa down the road but the staff was always too busy and grumpy to provide good service like you were bothering them spending $2,000+ at a time.... Desert Rat it only has great customer service but the prices seem to be some of the best I can find online with the convenience of buying at a store for immediate use. It's a great resource for good deals! Thanks guys! read more

I ordered a roof rack kit from desertrat.com due there their positive online reviews. Unfortunately, there was an issue with the kit which involved some defective parts. My issue with this company is the lack of urgency regarding the issue. I reached out to Desert Rat to get the issue resolved and was told to contact the manufacturer. I contacted the manufacturer several times with no response. I made desert rat aware of this situation about 2 weeks ago but have not received any followup. read more

These guys are awesome! They installed a 4.5" lift on my Jeep and Chris followed up every step of the way. Their pricing was better than anyone else around and were able to install a kit I purchased independently of their shop. They were really great to do business with! read more

I purchased a winch on-line from another company and was looking for a place to have it installed. Desert Rat on Broadway in Mesa had the best rate for labor. While I was there to have my winch and winch plate adapter installed I found out that they actual had a front bumper I was previously looking for on the Internet. So I purchased the bumper from Desert Rat and they installed the bumper and my winch from another company. I'm very please with their customer service and their quality of work. Everything they did was above my expectation. I will definitely use them in the future. read more

I can't even give them 1 star as their performance is so disappointing. I bought Method wheels from them that came damaged and they refused to stand behind them although they were either damaged by the manufacturer or them. Spent over $1,000 and got snubbed, terrible service and terrible business philosophy. Needless to say I will never do business with them again! read more

Had to lower my silverado and called a few places around town with no luck. My buddy refered me to Chris and after one phone conversation I knew this was the place. He got me a great deal on parts and their labor was more then fair. read more

I cannot overstate how awesome these guys are. I had a tricky front-end problem with my Nissan Xterra. I went to three regular auto mechanics and four other Offroad specialists and nobody could figure out what my problem was and many did not even care to try. As soon as I went in and met Chris at Desert Rat in Mesa, he immediately went out, crawled under my rig and immediately spotted the problem. The last shop I had put my shock absorbers together incorrectly. They fixed it right away and now my rig runs better than it ever has. These guys are awesome. read more

They installed a SpinTex supercharger on my Wrangler JK cost almost $5000!!!! The Jeep ran perfect BEFORE they installed the supercharger, no codes or misfires. After weeks of them trying different tunes to no avail the Jeep still does not run right. I spent many hours on the phone with them and the SpinTex manufacture they would not stand behind their product or accept its return. I was willing to remove the SpinTex at my own expense to return it. They gave my Jeep back to me and said that was all they could do, I had to trailer the Jeep home as it will not run. I got so fed up with it, I'm replacing the motor, less supercharger! read more

Went in here to get advice and cost quotes on a complete suspension and gear change for a jeep. The entire staff was friendly, understanding of my lack of knowledge and very thorough in their assessments and recommendations. Eric, the mechanic who did most all of the changes,was knowledgable, very professional and did fabulous work. Chris Bailey, the manager, kept in constant communication with me during the week long build, he even sent photos as the build progressed. Overall, I spent about 18k and I am absolutely pleased with every aspect of the work. I highly recommend this business above its competitors. read more

Chris Bailey treated me like I was a life time customer when I went in to purchase a replacement lift kit for my Jeep. They were very flexible with me doing most of the work and them finishing up. There was some confusion with a part that was shipped, or should I say wasent shipped. The empty box was sent to Chris but he got me taken care of and the service from the shop was great. They never pushed me to spend more then I was already. And had my best interest in mind. I will be back for any Jeep related Items. read more