I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

Came in to get my brakes replaced. I was overall satisfied with their service. Thought they were…read morevery professional and the pricing was reasonable. I would recommend.

These guys know what they're doing and are good at finding trouble with your automobile but I think…read morethey over-stress the urgency of some repairs that I came in with. I had some problems with suspension that I had replaced less than 2 years prior. Basic services are comparable to other shops in the area in terms of price and value. If you have issues you can't figure out, give them a try and you may save yourself a big headache or getting gouged at the dealer.

I had a great experience at this location. Integrity is a lost characteristic and I was pleasantly…read moresurprised with the service, integrity, and accountability that was given by the staff. Honest, great value, and hard working, I would highly recommend. Thank you fixing my headlights!! Did exactly the service requested.

fantastic service ... able to get a few discounts that I was unaware of and made the total cost…read morereally worth it. Front Desk, Jeff, was kind and explained all that was needed. any questions he knew the answer. My number one place .. just getting better ..

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

About a year ago, I took my LS engine block to APA Total Car Care to get a quote for replacing the…read morecam bearings, and unfortunately, I didn't have a great experience. When I dropped the block off, I was asked to leave it by the shop door. It sat in that exact spot for over two weeks before I finally received a quote, which I felt was unreasonably high for the work. I understand that shops have minimum charges, but waiting more than two weeks for a quote on a cam bearing replacement--only to receive a price that high--was frustrating. When I picked the block up, it had developed some surface rust because it hadn't been moved the entire time it was there. That said, the staff was friendly and professional throughout the process. Because of that, I'd be willing to give them another chance if I needed different work in the future. However, my first experience ended up being a frustrating waste of time.

I took my 2003 Corvette to APA Custom after suspecting a blown head gasket. They diagnosed engine…read moreknock and recommended either a rebuild or a new GM LS engine. I chose the new engine. Initially, communication was good and pricing was fair with discounts When I picked it up my car on August 13, 2025, it immediately had issues to include not starting on the first start, A/C issues, rough idle, running hot, and a speed limiter error. The next day, they admitted to missing a vacuum hose and incorrect settings related to the shocks, which they fixed. However, the car continued running poorly, ran hot, and had ongoing starting issues. I returned the car on August 21st. They kept it for 10.5 weeks without resolving the problem, with very poor communication. Then they sent it to another shop (not one I approved) for an additional 6.5 weeks. After 17 weeks total, the starting issue was still not fixed. I picked up my car on December 12th and within miles of picking it up, the check engine light came on. A different shop I chose later, looked at my car for 15 minutes and found that the PCV system was installed incorrectly and the car still had a stock tune. After correcting those, the car runs much better, runs cooler, but the starting issue remains, and is most likely a cam sensor. Not only did I have to pay my car payment and insurance for the 4 months I was without my car, but I also had to pay another shop to tune it and fix the PCV system. I tried to address this issue directly with the owner before leaving a review, but he was defensive, and unwilling to work toward a resolution. I also submitted a complaint to the Better Business Bureau in hopes of resolving the matter. After spending thousands of dollars and dealing with months of delays and poor communication, I cannot recommend this shop, and I won't even use my loyalty rewards to get a free oil change at this point.

First, let's just say the Customer Service from Steve and the mechanics are top notch. They always…read moremake you feel welcomed and are thorough on what needs to be done to your vehicle. I feel all the staff that has worked on my car is honest and reliable. They will make recommendations but I never feel like I'm being talked into anything. Steve always calls and goes over everything before they get started with your vehicle. I always leave the shop feeling like my vehicle is running top notch with the best reasonable prices. They usually are the same day pick up or the next day pick up depending on parts availability. I would highly recommend Highland Auto to anyone.

I've been dealing with these guys for a couple of years now and they have earned my trust from…read morewheel bearings, power window motors, struts and now A/C work. They have been friendly, courteous, and thorough without trying to sell me things I don't need. Steve has been wonderful to work with getting back to me promptly on problems and costs. Highly recommended.

Came out this morning car would not start. Tried to jump it would not start. Contacted Roadside…read moreMike came over tried to jump it no go. Thought it was the battery not the starter came back with a new battery one that's was the correct size for my Kia Sorrento installed and started right up. Good price, great service and nice guy. Will use Roadside Mike for future auto service. He also found a problem left by a previous service I had.

Great communication. Great service. He got the job done within 24 hours of first contact…read more Reasonable price! Would definitely use Mike again

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.