If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.

I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.

Great service! I got attended to immediately. I had bought a car with a dealership, although used…read morewith low miles, I was not happy with the transmission. Tim had it inspected and advised me to return the car, apparently the transmission was on its way out. I am so glad I took that 'lemon' over there, otherwise I would be stuck with a major repair! Thank you!

I've taken my daughters car here 3 times for different problems (she decided to go car shopping for…read morethe first time by herself). The first time was after she went to brakes plus on the suggestion of the dealership and 3 days later had no breaks. I worked with eric on a plan to keep the car on the road without over doing it. The cost was't easy to take but necessary. Eric was honest about the minimum milestone work that needed to be done at 200,000 miles. The car might not resale for what I spent, but we have a car that's now reliable.and will go for another 150k. No one likes costly repairs, especially when things go wrong all at once. But all the work that Eric and the crew has done, has never had an issue. The alternator went out but it was under warranty so the got the manufacturer to honor the warranty with a free replacement, Done in a day.

I love Gary's Garage. These guys are truly awesome. Very honest mechanics. Very honest. They are…read morevery kind. It's basically impossible to fine reasonable, fair, not trying to take you for all your money mechanics. I have been to so many mechanics in 20 years and these guys seem to be in my opinion. The only legit honest mechanics and I will always take my cars here. Gary and Benny you guys are awesome!

I drive all the way from San Tan Valley just get have Gary's work on my vehicle. The employees are…read moreso kind and honest. They always get right to work and my truck is out of the shop in no time. I've been going here for about 10 years now and it's always great service.

Went here only because I was broke, had moved, and recieved a "free" coupon in the mail for an oil…read morechange. As I was just past due for one, why not? Was a little curious when making the appointment to hear they are a weekday-only shop. What?! Who does that? So I scheduled the last appointment of an upcoming day, and was again taken aback to hear I should plan an hour or hour and half. What?! I've had oil changes in 20 minutes! Hmmm... well it's free (and I'm broke), can make time to sit and wait (thank goodness for cell phones to zone out with)... let's just do it... Huh! Turns out there's a good reason for all this! In the 70 minutes I was in there, I saw this General Manager do more work for free than I've seen many people do in half a day! As I listened to his many customer interactions (they were more interesting than my cell phone) it became apparent he was in this for the long haul. Although young, he has old-fashioned ideas of being honest and reputable ABOVE making bankroll! I went so far as to privately talk to 2 of the other customers (one also new) who were equally amazed and impressed with the helpfulness, sincerity, and honesty of the GM. It became clear to me that this shop, with the current General Manager in position, WILL be there for any of us when we need him. He will give us a fair price, a hard day's work, and a sincere "thank you for the business." Fourteen years I've lived here, and I finally have a mechanic I will happily return to and trust!

My A/C had the great timing of the going out just as the temperature in the Valley spiked…read more Unfortunately we could not make the repairs ourselves. Fortunately I recalled using APR with my last vehicle some time ago. We called on a Friday and APR set us up for an appointment on the following Monday. Monday morning came and we were able to drop the keys off for the diagnosis early. By noon, we were contacted with the work that needed to be done and felt the price was fair. I picked my car up before the end of the day and the air was blowing probably colder than before it went out! I'm very happy with the service provided!

Very knowledgeable..workmanship is spot on and Steve is awesome ! They know what they are doing so…read moreI feel safe bring my car there !

Steve and crew at H&I Automotive are so professional and informative and take time explaining your…read moreissues. They follow up with you to make sure the work they did was to your satisfaction. We have been going there for quite a while to have work done and we have never been disappointed in the quality of their work or how professional they are. I highly recommend them for your automotive repairs. Thanks

I needed to bring in my car for a number of $ervices (brakes, shocks, fluids) as it hit 60,000…read moremiles. I got four service quotes, one from the dealership and three from independent shops. This shop wasn't the cheapest or most expen$ive, but they had the BEST reviews. I liked that they specialize in Toyota and Lexus repair. Communication was prompt and professional from start to finish. The only con for me would be the hours of operation, Monday through Friday from 8AM-5PM. I work the same hours so I had to take a day off. Overall great experience! I would Toyota-lly recommend this shop!

Justin was great! He addressed all our problems and fixed what needed to be fixed. Toyota parts…read moreused with no other big upsell. His communication and work were very professional. I have lived here for years and just found them. Glad I did! Greg Williams

Jeff and his team are some of the most honest people i have ever met ..weird noise coming from my…read morebreaks thinking I needed new ones and you knkw they will run you up a bit specially it being a Lexus...and it was just a rock stuck in there ...anywhere else you know they would of got you and charged you for new breaks... and thats why I trust Carlife amazing service Oz

Just happen to stop in today for a new battery. Had it done within a half hour. Good price. Ozzy…read morewas very sweet at the front desk. Clean, nice place. SE Corner of Greenfield and Baseline Rd, Gilbert AZ.

They did the job in a very timely manner and were so pleasant to work with! I have never had a text…read morechecking on the car the next day! I did from them. We were visiting In Phoenix but if we lived there this would be my go to shop!

Brought my 2013 Jeep in for a check engine light to get it registered. Everyone was very nice…read more They noticed a few more things I needed to get fixed ( phantom oil leak ), but no pressure to fix it right away ( it's a Jeep ). Foxed me up same day for the check engine light and I'll be back for the oil fix later. Solid place.