Our WiFi and cell phones were both not working after Frontier and Verizon were to the house. AVI…read moreTech came in and everything is working efficiently again. The owners Erica and Jesse are the best!

Excellent, on time, reasonable, personable Recommend this…read morecompany for your tv needs

Internet went out. Tried the chat service and was cut off 2 times. Then called, hung up on after 30…read moreminutes. Took 2 more calls to determine their equipment was defective. Said they would send a replacement. Called later in week and no replacement ordered. As of this moment I haven't received the replacement. Worst customer experience I have had. Not getting the service I paid for. Tech support is a nightmare. I honestly think a one star rating is too kind.

Don't do it. What a nightmare. Where do I start? Service…read moreinstallation occurred, tech left. Right after he left, service would intermittently cut out every 10 min or so for about 10-15 min. Imagine trying to watch a show or god forbid you work from home. I had to connect to my mobile hotspot and contacted frontier to have them help fix the issue. That's the second issue: Customer service is so incredibly aggravating. They use an AI chatbot that is worthless. And the app itself crashes while waiting to connect to an actual agent. The agent scheduled me for the upcoming Saturday. But...he scheduled the wrong date. I checked in on Thursday to confirm they were coming on Saturday because i got a text message saying they were scheduled for Friday. He assured me more than once that it was indeed scheduled for Saturday. Tech shows up on Friday and I'm not home. Wtf. And because I work during the week, I'll have to wait another week for a Saturday appointment? I think not. NEXT! My circumstances might not be yours but just be advised that you won't have access to efficient customer service if you have an issue. It seems pretty cut and dry. You pay for service and should have an expectation of receiving just the basic service. I don't need anything special. Now I am just going to cancel and hope they reverse charges for service I never received.

Very bad customer service , you'll waste your time with only voice automated service !!! No real…read morepersons at all f...ck u

Never, ever again! I called to cancel today because I am moving and they do not provide service at…read moremy new address. First I tried cancelling online through the chat but was told I had to call. It took over 20 minutes for a rep to answer and towards the end of the call, he indicated there would be a $50 restocking fee. Nowhere did it ever list a restocking fee when I signed up. When I moved here from my previous address, I was able to cancel Spectrum easily without any issues at all. I used to hate Spectrum but compared to Frontier, they are friggin angels.

I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

Had an appointment for 10 am on a Thursday. Walked right in, immediate service. Johnny was my…read moreassociate and did a great job helping with new phone and transfer of service to Spectrum. He was kind, thorough, and provided excellent care. Sadly, they were missing an associate, and the line stacked up 13 people long by about 10:40. I would highly suggest an appointment.

The worst customer service I ever witnessed. Been here an hour. Just informed us they are not going…read moreto help us because they close in 45 minutes. They at the very least stay to help me and the 2 other customers behind me too. This is ridiculous. Costumer service is sad here. To put it mildly. So slow, Don't come to spectrum for anything. Slow like there internet. The manager should be fired for there team us like this. Should have a 0 star section.

Kareem was a superstar! Last week, I inadvertently did…read moresomething to my I Phone and my email froze so after going to a different Verizon store where the employee there tried to help but made it worse and then going to the Apple Store where I was told it wasn't something they could help me with... I was frantic. I had friends try to get my email to come back up on my phone to no avail ... and so I took a chance and went to another Verizon Store ( on Hwy 111 in La Quinta). Boy was I glad I did because not only was Kareem extremely cordial & friendly but he had my phone issue fixed within 5 minutes! He was awesome... and I am truly grateful to him. He's the best!!! So take my advice and run, don't walk to this location and request Kareem if you are a tech disaster like me & mess up your phone so bad that no one can fix it... Well, almost no one... except ... Kareem was able to! Thanks so much Kareem

Used to be great Currently going through a 5 day and…read morecounting outage. The store I'm sure it's OK But the local services have gotten worst. Terrible internet provider. Fix the outage and I'll improve the rating. FIX OUTAGE PROBLEM IN LOS SERRANOs!

Amazing and clean space. Wait time was a bit long but it makes sense because they take the time to…read morereally understand your needs. Gave me a a great bundle for an amazing deal!

Leave it to Spectrum Customer Service to convince you to switch to a plan to charge you more per…read moregigabytes monthly. Lie about your bala on your phone, provide you a transfer pin, just to hold your phone hostage for a few dollar. MintMobile is the way to go!

I can't recommend Kenny's Mounting Service highly enough! Kenny has helped with several projects at…read moremy Palm Springs home, and every single one has been done beautifully. He's hung artwork, mounted TVs and sound bars, and most recently installed new kitchen cabinet hardware that required extremely precise measuring, drilling, and alignment. Everything came out perfect. Kenny is professional, meticulous, reliable, and clearly takes pride in his work. It's such a relief to have someone you can trust with projects where there's really no room for error. If you need anything mounted, installed, or hung in the Palm Springs area, Kenny is absolutely the person to call. Five stars all the way!

Exceptional young man: Articulate, professional and highly skilled. He was able to problem…read moresolve with us on several tasks and effectively completed them at a very fair price. Bottom line: High quality work at a reasonable rate. We will be working with Kenny again in the near future

Mr. Lange came through for us even after hours . I even had him waiting as I was last minute…read moregetting a TV mount, the one I had was not gonna work for the 100 inch TV we purchased. Once the actual work started Mr. Lange was quick and efficient while explaining some good tips about how to keep your TV and equipment working optimally. This guy is such a down to earth guy, I find it difficult to converse with people and that's my own awkwardness but he's a good soul and keeps a good vibe . Definitely recommend Mr. Lange for any of your electronic and home needs.

Great service ! Awesome customer service. They were able to come in asap and they were quick ! They…read moreworked with me and my TV is mounted beautifully !