Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

Holly is super caring, careful and professional. I'd recommend her to anyone. She's knowledgeable…read moreand thorough as well. She still practices really safe protocols and is respectful of her clients. Side note: Come for the service and expertise, stay for the cool fashion

It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

When you are choosing an audiologist or a hearing aid facility there is truly no other place you…read moreshould be going except here at Hearing Associates of LV-Summerlin office!!! From their eager to help, kind and knowledgeable staff, to the cleanliness of their office and the quickness in which they help solve your problem and get you out the door. It's not often you find an office where the doctors/directors are amazing and so is the front office staff!!! However again, they have all this covered. Nancy helped me in a jam and made me feel so welcome at their facility. And I will refer everyone I know! I'm forever grateful!

Had an annoying blockage in my ear a while back and found them on Yelp and made an appointment…read morebecause it was nearby. Although they're typically a hearing test and hearing aid place, the doctor was able to look inside my ears and clear the blockage. There was even a follow-up appointment a week or two afterwards to doublecheck my ears again. Their prices are really reasonable and after my two appointments I was only charged a total cash price of $60-$70. Highly recommend them and will be back to have my ears checked every few years so they don't get plugged up again!

Complete appointment request on their website. No one returned my call. Telephone number on…read morewebsite is not correct.

A couple months before I went on a trip to Seattle, I realized that my hearing was extremely bad…read more The audio in my car was at half and to me that was "quiet". Turns out I had an extreme case of "oh my goodness your ears are so plugged up that we're going to be spending the next ninety minutes digging you out". Turns out I have a weird shaped ear canal that naturally clogs too much and was basically bordering on a medical emergency. They got me in last minute, too, which I really appreciated. Anyway the person who dug it out did a great job. She was very patient, very nice, and careful and diligent. I forgot her name, but you'll probably see her when you visit. I left with my hearing not just restored, but to the point where I was hearing my voice when I talked. The volume in my car was at 1/8 and it was loud. I finally stopped struggling with my hearing. Thank you so much for fixing my ears!

Spent $10,000.00 for hearing aids and scheduling for adjustments is ridiculously difficult…read more Guess if you just need the wax removal from your ears okay but to make the investment of hearing aids and the adjustments needed it's too frustrating

Doc was ok but Marnie who answers calls is rude, ignores, and doesn't want to work precisely…read more This doctor had stopped taking my mom's insurance. We asked for my mom's previous hearing test to give to a new provider. Marnie said she can't give it to us and my mom needs a new test at a new provider. I called a new provider and they said by law we have the right to my mom's records and test results. I called Marnie and asked for test results emailed to me. I said my email slowly & clearly explaining every letter and Marnie didn't even repeat back to confirm because she wanted to avoid working precisely and doesn't care for mistakes. Marnie said I'll have it in a few minutes. I called back and left a few voicemails over the next hour and a half which as I expected, she ignored. I called from a different phone number and turns out she answered in a minute and then repeated the email and she added a digit that I did not say so she said my mom's record to a different wrong email. This is unacceptable and people's records should be handled cautiously and I said that. She didn't say sorry or care, just tried to immediately hang up. That's the service you'll get if you have to deal with Marnie. I hope they record calls so they can see how she treats people. Only half nice when she wants to say she can't do something like sending results that she by law has to instead of taking 2 minutes to send a test result. Find a different place.

I have had a hearing loss problem my entire life. I tried other brands and it was discovered that I…read morehave a severe allergy to ALL PLASTICS. Thus when I tried wearing other brands of hearing aids I broke out in welts. The other reason I love my lyrics is that when people see you wearing hearing aids they tend to talk slowly or loudly. Plus have to have that yucky goop injected into your ear to make the mold for the other hearing aids is unpleasant feeling too. Then you always have the battery issues. With l Lyrics you don't. They are inserted by an audiologist and you wear them 24/7 when they stop working your audiologist replaces them with a new set and you are once again able to go on about your day. The greatest benefit is that they are not visible

Dr. William Fox is the best. He is knowledgeable,understanding,caring, afforable to help my…read moreelderly mom. She has not beable to hear in over 10 years till we met him. We recommend everyone to cone here. THANK GOD FOR DR. FOX!!!

The short version: I went in three weeks ago for a hearing…read moretest, intending to order hearing aids. No one has contacted me since then, despite leaving multiple messages. Guess they don't want my business, so I'm taking it elsewhere. Longer version: Found this place through my insurance coverage, was able to schedule a hearing test within two weeks, went in and got it done without any issues. The tech was polite and professional but their insurance person was gone for the day, so I was told they'd contact me after the weekend. I waited a full week, then called and left a message. I called again the next week, and spoke to someone who was not friendly and did not seem at all concerned about the situation, who said the portal to look up my insurance was down and someone would call me the next day. Four days later, I went in and asked for a copy of my test results to take them somewhere that actually wants to sell me hearing aids to address the issue I came in for! When I went to get my copy, all the staff in the front office were shooting one another looks while I was waiting for my printout, which was awkward. I have still have never received any contact whatsoever to follow up after doing my hearing test.

Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

OK, I finally gave in and decided to get my hearing checked. There were way too many "excuse me"…read moreand other terms asking someone to repeat themselves. I had a friend from the East who got her hearing aids from Costco so I decided to try them out. I made an appointment and went for my hearing test. Jennifer was the person who did this. She was competent, polite, and a genial person. After about a 15 minute test, she showed me the results on her computer monitor and explained the results--some of which I already knew. I had her order the hearing aids with the settings based on my hearing loss. I was given an appointment in two weeks when they would be ready. At that time, I went back. She put them on and did some tests to see how well they worked and I could hear the change at once. She explained the care of the aids, the recharging, and she showed me how to use the options on the app that controls these hearing aids if conditions are different whereI may be. She then made a follow up appointment for two weeks to give me time to adjust and gauge any problems. The first time I wore them at a casino, I thought my head was going to explode. I changed the settings as low as they would go but that wasn't good enough. When I went back in two weeks, she adjusted the aids so this didn't happen again, and she showed me on the app how to control that kind of environment better. Since then, I have worn the hearing aids when I go to the many plays I attend. While I don't wear them all the time, I should wear them more than I do. Without going into detail, this morning would have been a good time to be using them. You go back every two months for cleaning and any adjustments that are needed. I am glad I finally did this. I waited too long and hearing birds chirping once again makes me smile.

Went Costco to get my hearing. After they completed my test the proceded to tell me I was…read moreuninsured. I showed Summer (the girl that works there) my insurance card was up to date.She insisted I wasn't insured . Eventually I got this matter Straighten out. I was insured all alond\]g . My point is anytime you go to a Doctor's office , A hospital Emergency center dentist even hearing Aid Centers they will not touch you unless you have insurance. Be careful of this place

What do you get when you combine a Family guy with an old fashioned Doctors Office?…read more A healthcare professional with old school ethics and modern day values. A guy who always ask, Can you hear ne how?. How does this fit? And if times are tougher than he is. He will smile and simply say. Pay me later.

I would just like to Tom for helping me with my hearing aids. He gave me a pair of brand new…read morehearing aids to use while he sent mine out to get fixed. This was my first time there and I felt like and old friend.I recommend RAINFORD Hearing Aid Service to all that have a hearing disability. Thanks again Chuck

On January 19, 2026, my wife and I visited Quest Diagnostics - North Decatur for a blood test. We…read morehad also been there the previous day. From the moment we entered, we noticed a level of kindness, compassion, and genuine care that is rarely seen elsewhere. Every staff member treated clients with respect and warmth. The staff member who attended to me, Miss Melanie, was exceptionally professional, patient, and friendly. Even when I made a small mistake, she explained everything clearly and kindly. I told my wife, "Miss Melanie is truly a wonderful person." My wife said, "The lady who helped me was also very kind." A few days earlier, another lady who assisted us looked very much like Miss Melanie's sister -- she, too, was incredibly helpful and caring. After recalling an unpleasant experience at another center, we decided that even though the North Decatur location is about six miles farther from our home, we will continue to come here in the future. Our sincere thanks and warm wishes go to Miss Melanie and the entire Quest Diagnostics - North Decatur team for their excellent service and kindness. ________________________________________ ________________________________________

As for first time living in Vegas, have decent insurance I found a really good doctor! This is…read morethe place! Dr Kelly and her the rest of the super cool and awesome crew were super attentive. The office is always so nice and cheery, and cold but bring a sweater haha. Dr Kelly listened to my issues and we basically marked down every variable we could to solve any health problems. I love this team and highly recommend new patients to come here!