It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

When you are choosing an audiologist or a hearing aid facility there is truly no other place you…read moreshould be going except here at Hearing Associates of LV-Summerlin office!!! From their eager to help, kind and knowledgeable staff, to the cleanliness of their office and the quickness in which they help solve your problem and get you out the door. It's not often you find an office where the doctors/directors are amazing and so is the front office staff!!! However again, they have all this covered. Nancy helped me in a jam and made me feel so welcome at their facility. And I will refer everyone I know! I'm forever grateful!

When I first had my initial Office Experience and Appointment on May 5, 2026 Audiologist Dr. Holly…read moreNguyen explained in detail everything from my Audiology Exam to when I would receive my Hearing Aids. Dr. Holly Nguyen is an exceptional Audiologist who really cares about her Patients. Dr. Holly Nguyen was very informative and contacted me right away to for a Follow-up Appointment to get fitted and show me how to Properly Wear, Charge and Clean my Hearing Aids. Dr. Holly Nguyen also took the Extra Time to Download the Hearing Aid Application on my Android Phone which really helped me Navigate my Hearing Aids much easier. I will definitely inform all my Family and Friends about the exceptional service I received.

Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

A couple months before I went on a trip to Seattle, I realized that my hearing was extremely bad…read more The audio in my car was at half and to me that was "quiet". Turns out I had an extreme case of "oh my goodness your ears are so plugged up that we're going to be spending the next ninety minutes digging you out". Turns out I have a weird shaped ear canal that naturally clogs too much and was basically bordering on a medical emergency. They got me in last minute, too, which I really appreciated. Anyway the person who dug it out did a great job. She was very patient, very nice, and careful and diligent. I forgot her name, but you'll probably see her when you visit. I left with my hearing not just restored, but to the point where I was hearing my voice when I talked. The volume in my car was at 1/8 and it was loud. I finally stopped struggling with my hearing. Thank you so much for fixing my ears!

I paid $5000.00 Through her care credit and plus she was paid $5000.00 from my insurance company…read moreand it's impossible for working people to get an appointment and the receptionist is so rude!!! I've never been able to get used to my hearing aids and I constantly keep trying hoping it'll get better. Getting a appointment is mission impossible when you call they never answer paid money we don't have and it's so frustrating with times financially being so hard these people don't even care So disappointing

I bought my hearing aids at the N Decatur Blvd, location. They have been great! I had a few…read moreproblems and they took care of them no problem. Very knowledgeable! I have also been help by the other locations in town, same great service! I was recently in Chicago having a problem. They fixed it in 10 minutes, again quick friendly service. Where else can you get that kind of nationwide included service? I am very glad I went to Costco to buy and service my hearing aids!

David is the best guy in the world when it comes to hearing at Costcoz he is so attentive and…read moreunderstanding and takes the time to go through all the tests with you without a rush he is the main man for Costco I think they should give them of raise right away thank you David Mike stitzinger

Staff Is very friendly. Clean facility and equipment. Appointment was on time, and I booked the day…read morebefore I went in. Would recommend to anyone!

Had an annoying blockage in my ear a while back and found them on Yelp and made an appointment…read morebecause it was nearby. Although they're typically a hearing test and hearing aid place, the doctor was able to look inside my ears and clear the blockage. There was even a follow-up appointment a week or two afterwards to doublecheck my ears again. Their prices are really reasonable and after my two appointments I was only charged a total cash price of $60-$70. Highly recommend them and will be back to have my ears checked every few years so they don't get plugged up again!

Dr. Andrea T. Is amazing. I have been treated with nothing but respect. The staff @ the Tenaya…read moreWay site knows how to treat clients, solve the symptoms and my medical coverage met all my needs. I can finally hear clearly again and I wğouldn't recommend any other Audiology group other than Desert Valley. Great customer service. Reminds me of how Vegas used to be.

Dr. Emily Romberger is an amazing doctor of audiology. Very knowledgeable and a pleasure to speak…read morewith. I have a 14 year old who wears hearing aides and we were patients of Anderson Audiology prior to switching. They have stopped taking children. But we have found Dr Emily and are very happy with her services . The staff is also fantastic! Highly recommend!

Dr. William Fox is the best. He is knowledgeable,understanding,caring, afforable to help my…read moreelderly mom. She has not beable to hear in over 10 years till we met him. We recommend everyone to cone here. THANK GOD FOR DR. FOX!!!

The short version: I went in three weeks ago for a hearing…read moretest, intending to order hearing aids. No one has contacted me since then, despite leaving multiple messages. Guess they don't want my business, so I'm taking it elsewhere. Longer version: Found this place through my insurance coverage, was able to schedule a hearing test within two weeks, went in and got it done without any issues. The tech was polite and professional but their insurance person was gone for the day, so I was told they'd contact me after the weekend. I waited a full week, then called and left a message. I called again the next week, and spoke to someone who was not friendly and did not seem at all concerned about the situation, who said the portal to look up my insurance was down and someone would call me the next day. Four days later, I went in and asked for a copy of my test results to take them somewhere that actually wants to sell me hearing aids to address the issue I came in for! When I went to get my copy, all the staff in the front office were shooting one another looks while I was waiting for my printout, which was awkward. I have still have never received any contact whatsoever to follow up after doing my hearing test.

Prior to my son leaving for the Military, Dr. Murphy was able to clear a buildup of cerumen in both…read moreof his ears. Great professional and front office staff.

I really wanted to bring my business here but have a hard time after my experience on the phone…read morewith them today. It was pointed out repeatedly that insurance won't cover their services, which I stated up front I understood, then I was quoted a price of $50 for cleaning. When I mentioned that YELp reviews state $35 the lady said OhNo, it's $50 PER EAR. Now that's a bit steep given that this is not some special procedure or performed by a physician!!!!

When I lost some hearing due to Covid, it was urgent I get a hearing test right away so I could…read morebegin treatment with steroids. I'd missed that window last time this happened and the loss was permanent. I'd left that information by email with half a dozen companies hoping one would fit me in- right at the holidays, no less! I could not believe they called me back that same day with an appointment for the next day! The office was professional and spotless. Everything seemed new and state of the art. Dr Joseph Raymundo was wonderful. He explained things clearly, did not seem rushed at all, and put me at ease. Luckily, my hearing was within the normal range and this information helped my prescribing doctor in Boston determine my course of treatment. I can't thank them enough for seeing me right away.

Even though I was a little nervous about the procedure; the moment I walked into the office the…read morestaff greeted me and made me feel welcome. The young lady that administered parts of the testing, along with Dr. Paul, was so gentle and encouraging with her comments to me during and after testing. She was very engaged and very helpful. She did her part of the testing with professionalism. Dr. Paul was an absolute pleasure to work with. He continually took the time to talk me through the various procedures and kept me informed of the outcome. His bedside manner is so refreshing and sincere. His credentials are very impressive and yet, he treated me like a "friend". The tests did take over 2 hours; but the team always tried to see to my comfort.

They are not open. Been needing an appointment and can't get an answer from the phone service.read more

Mat has a very warm and welcoming manner about him. He was cheerful and very thorough in his…read morediagnosis. He was patient with my questions and made sure I understood my hearing loss and the importance of supporting the hearing I have left. He helped me with the hearing devices I chose so I could understand and use them, making changes for different venues or situations as needed. I would recommend this business to friends and family. I Felt I was in good hands. I came here while visiting family and deciding whether to move here.