When I first had my initial Office Experience and Appointment on May 5, 2026 Audiologist Dr. Holly…read moreNguyen explained in detail everything from my Audiology Exam to when I would receive my Hearing Aids. Dr. Holly Nguyen is an exceptional Audiologist who really cares about her Patients. Dr. Holly Nguyen was very informative and contacted me right away to for a Follow-up Appointment to get fitted and show me how to Properly Wear, Charge and Clean my Hearing Aids. Dr. Holly Nguyen also took the Extra Time to Download the Hearing Aid Application on my Android Phone which really helped me Navigate my Hearing Aids much easier. I will definitely inform all my Family and Friends about the exceptional service I received.

Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

Doc was ok but Marnie who answers calls is rude, ignores, and doesn't want to work precisely…read more This doctor had stopped taking my mom's insurance. We asked for my mom's previous hearing test to give to a new provider. Marnie said she can't give it to us and my mom needs a new test at a new provider. I called a new provider and they said by law we have the right to my mom's records and test results. I called Marnie and asked for test results emailed to me. I said my email slowly & clearly explaining every letter and Marnie didn't even repeat back to confirm because she wanted to avoid working precisely and doesn't care for mistakes. Marnie said I'll have it in a few minutes. I called back and left a few voicemails over the next hour and a half which as I expected, she ignored. I called from a different phone number and turns out she answered in a minute and then repeated the email and she added a digit that I did not say so she said my mom's record to a different wrong email. This is unacceptable and people's records should be handled cautiously and I said that. She didn't say sorry or care, just tried to immediately hang up. That's the service you'll get if you have to deal with Marnie. I hope they record calls so they can see how she treats people. Only half nice when she wants to say she can't do something like sending results that she by law has to instead of taking 2 minutes to send a test result. Find a different place.

I have had a hearing loss problem my entire life. I tried other brands and it was discovered that I…read morehave a severe allergy to ALL PLASTICS. Thus when I tried wearing other brands of hearing aids I broke out in welts. The other reason I love my lyrics is that when people see you wearing hearing aids they tend to talk slowly or loudly. Plus have to have that yucky goop injected into your ear to make the mold for the other hearing aids is unpleasant feeling too. Then you always have the battery issues. With l Lyrics you don't. They are inserted by an audiologist and you wear them 24/7 when they stop working your audiologist replaces them with a new set and you are once again able to go on about your day. The greatest benefit is that they are not visible

Came in for an annual hearing screening for work. Carrie got me in quickly and results reported…read morequickly. Thanks!

No complaints here. I was sent here by the VA. I was in and out within an hour. One person was…read moreahead of me. One person was leaving as I came in. The staff are friendly. The place is very clean and neat. They have water and coffee in the lobby area along with a television playing a movie. There's various samples of hearing aids and TTY phones in the lobby area. That's a nice touch, so that people can see some of the offerings.

my son needs ear tubes. we saw dr. ng on 9/20 (after a long battle of trying to schedule the…read moreappointment) who said we would get a call to schedule since we were high priority. the only surgical scheduler is on medical leave for over 2 weeks!!!! she is behind on scheduling. UPDATE: I was told the scheduler would be back 9/29, but when I called, guess who had called out yet again? why does only one person know how to schedule for surgical!? EDIT: Christie, you stopped responding to my emails! You literally didn't to do anything to help. "Someone will be in contact" is not helping if no one contacts me! Why don't you help me? Why don't you care how your company looks when they refuse to do anything?

Excellent care from Dr. Tian and staff. Dr. Tian addressed my concerns and answered questions…read moreregarding my up coming surgery. Office and exam room were very clean. Parking is plentiful but can get busy depending on the time of day. Highly recommend.

I love the 5 star servive I received from Dr. Susan Mathew, Winna, and Holden are very…read morecompassionate,kind, knowledgeable, and patient to my elderly mom. We recommend everyone to seek them first for any hearing needs.

I have been with Anderson Audiology for over 35 years. I don't know how many hearing aids we have…read morehad together, but it was a lot. I have always enjoyed my time with David, Lon and their staff. Now it has gone corporate and I feel like I am a piece of cattle. I used to be able to walk in whenever I wanted to get my batteries. Now it is a one hour window and I have to sit and wait while they examine my hearing aids. They used to give me four packages of batteries at a time now it is three. Not only that, three times the worker at the desk said that I need to get some new hearing aids. Why? mine are working fine. I have insurance that will pay $2000 on the aids but guess what? If I have insurance, the price goes up! Who does that? I have eyeglass insurance, they don't raise the price of the glasses. I guess when the time comes I will shopping somewhere else.

It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

When you are choosing an audiologist or a hearing aid facility there is truly no other place you…read moreshould be going except here at Hearing Associates of LV-Summerlin office!!! From their eager to help, kind and knowledgeable staff, to the cleanliness of their office and the quickness in which they help solve your problem and get you out the door. It's not often you find an office where the doctors/directors are amazing and so is the front office staff!!! However again, they have all this covered. Nancy helped me in a jam and made me feel so welcome at their facility. And I will refer everyone I know! I'm forever grateful!

I had mistakenly gone to the wrong location for my follow-up visit to get a hearing aid but they…read morewere extremely accommodating and got me in as soon as they opened at 8:30 a.m. Doctor Groesbeck was welcoming, helpful, and professional. He took a lot of time to explain everything and did a thorough orientation with me of how to use the hearing aid and the app. I just had my follow-up visit and it went wonderfully as well. It is so nice to be able to hear in a restaurant or watching television without the volume way up, and I know my wife and family are going to appreciate this very much like I do.

It was my first time here. I was nervous about my appointment and the medical assistant was very…read moreinformative. She Told me everything step-by-step, and left me feeling calm. The only issue that I had was with the cold air in my ear. This caused severe vertigo which threw me into a panic. It was so bad that I couldn't finish the test. Oh well! I guess I'll just have to try another day

Dr. Andrea T. Is amazing. I have been treated with nothing but respect. The staff @ the Tenaya…read moreWay site knows how to treat clients, solve the symptoms and my medical coverage met all my needs. I can finally hear clearly again and I wğouldn't recommend any other Audiology group other than Desert Valley. Great customer service. Reminds me of how Vegas used to be.

Dr. Emily Romberger is an amazing doctor of audiology. Very knowledgeable and a pleasure to speak…read morewith. I have a 14 year old who wears hearing aides and we were patients of Anderson Audiology prior to switching. They have stopped taking children. But we have found Dr Emily and are very happy with her services . The staff is also fantastic! Highly recommend!

Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.