Design Jewelers

(122 reviews)

I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

Olde Towne Jewelers

4.7

(93 reviews)

Terry is Terrrrry-fic! He got me and my fiancé great deals on our rings which we picked out…read moreourselves. He is knowledgeable, friendly, kind, and just excellent to transact with. Months later he serviced our rings (cleaning) and they both came out sparkling like they just got made that day. Would 100% recommend this place, and Terry!

There is a reason why this business gets an all star ratings and is in the top tier…read more This store came highly recommended by a client of mine. I randomly walked in off the street and they accepted me on a busy Saturday afternoon with open arms. The helped me with my grandmother's rings I inherited after she passed away. I chose not to sell them but instead have them sized to fit me. They took their time explaining my options and helping me with the best fit. They made me feel at ease and didn't rush me through the process. I brought all of her old paperwork from Meyer's jewelers from 37 years ago and the owner Terry was familiar with the people who sold my grandmother her rings back in the 80s. It was like something out of the time vault and the connection was made. The best part of all, they're super pet friendly and my big Belgian Malinois was invited inside where he was loved on by the owners and staff. I highly recommend Olde Towne Jewelers.

Mark Allen Jewelers

4.9

(68 reviews)

•$$$

Spent $5k on wedding bands here and it was worth every penny. Very high quality pieces and…read moreexcellent customer service. When I accidentally scratched up my platinum band I came in and they polished it up for free the day of to accommodate the fact that I no longer lived in the area. Thank you Mark Allen jewelers! I will return and definitely recommend.

After posting this review and a similar one on The Knot, I was informed that the owner, Mark…read moreAuerbach, formally disputed my review in an attempt to have it removed. That speaks for itself. Rather than acknowledge or apologize for his behavior, he chose to challenge the feedback. During my visit, alcohol was present in the store and referenced as part of the customer experience. Combined with the way my concerns were handled, it contributed to an environment that felt unprofessional and uncomfortable. A high-end jeweler should be able to handle honest feedback with professionalism, not defensiveness or intimidation. Mark Auerbach still owes me an apology, and more importantly, future customers better treatment. I spent over $9,000 here and expected better. Customers should feel respected when raising concerns. Unfortunately, that was not my experience.

Darcy's Fine Jewelers

(38 reviews)

Based on the great reviews here on Yelp, I brought in one ring to be re-sized and another ring that…read morehad a decorative part in the center of it broken off and lost. Greg Darcy was very patient in helping me decide how to replace the broken part of that one ring and did a great job in re-sizing the other ring. He was also honest with me about the broken ring. I thought it was solid silver but he told me it was silverplated brass. Thanks to him, I now have two rings that I can wear again. I highly recommend consulting with him for all of your jewelry needs!

I've had dealings with many, many jewelers, but my recent experience with Greg Darcy tops them all!…read moreI contacted him because I needed his help with a flawed wedding ring setting; three separate diamonds had fallen out in a 12-month period so I knew there was something wrong. He confirmed my suspicions and suggested an alternative setting. Here's the best part: I had brought in a bag of random loose diamonds with me that I had been accumulating over the last several years. In addition to the stones already in my original (flawed) wedding band, he was able to sell/trade all of these diamonds in order to provide me with TWO identical wedding bands! And, he did so at an unheard of low price! The rings are spectacular! If that wasn't enough, as a bonus he took a diamond necklace of mine that had been sitting in my jewelry box (unworn) for 2 decades and transformed it into a stunning set of diamond hoop earrings! He is amazing and loves to give new life to old and forgotten jewelry. You can be sure I'll be going through my jewelry box again to see what other magic he can perform! I'm so impressed with his professional but personal customer service. Greg is such a nice person and I 100% recommend him for all your jewelry needs!

Timothy Patrick Jewelers

(47 reviews)

Mr. Patrick cares more about quality than price. His honesty and care are 2nd to none. I have…read moreknown Mr. Patrick for over 40 years. I never hesitate to use his services when applicable. Tony K.

Lovely, hometown jeweler with an exceptional eye. Fantastic customer service, reasonably priced…read more You can't go wrong!

Gold Rush Jewelers

4.2

(100 reviews)

I volunteer for Friends of the Library and discovered an envelope of what appeared to be gold leaf…read morein an old art book. I was going to sell the item on EBay to help raise funds for our children's programs, but could not do so until I had verification whether or not it was really 14K gold leaf. The staff at Gold Rush were very helpful and graciously tested it for me at no cost. Thank you to a great local business.

I received a custom order silver ring I'd purchased. I did not size my finger correctly due to my…read moreown over-approximation of my abilities, I thought it was much larger. Some people say this is common for men, hehe....I digress. I investigated online for how feasible and financially palatable a feat of this magnitude might be. The results provided by Google were optimistic, as they usually are these days due to the AI backed search engine....they know what we want. Possibility, hope, reasonable customer service. Due to my location during my sleuthing; I was directed by my hopeful companion, Google, to the jewelry store in my immediate proximity. Four minute drive...hell yeah brother...I'm in the truck and on my way. Seemingly assured of my abilities (again) that the first option, despite negative reviews, was gonna be a sure-fire no casualties mission. But lo, there was collateral damage, there was a crushing of childlike joy, obliteration of ego...folks....I'm talking casualties. I entered the scene of the crime, sunglasses on, ridiculously large ring in hand, likely sweaty due to palpable anticipation. The scene....a jeweler....the crime....murdering newfound internet given expectations revolving the reworking of fashionable metal....the victim....an idiot....me. A woman greeted me, gruffly, I explained what had to be done as I set the ring upon the countertop. Retrieving it for a closer look, she said, "I can't do it." I, visibly crushed, asked whether she knew anyone in the area that might be able to handle the scope of work. Her reply......."No one......" Seeing that I would receive no assistance here (damn you Google), a quick-step heel turn maneuver was successfully accomplished, and I retreated out the door after a brisk, "Then I suppose we are done here." She mumbled something about her tool being too small and not being able to cut through the thick band, but I was already gone. Sunglasses still on face....pretty cool.... Returning back to my sanctuary I was reeling from this massive blow to my world. I took the initiative once again; of petitioning the big G for an answer. It gave me one, and like from the heavens, I heard the trumpets call.......and they tooted out in capital font.....GOLD RUSH JEWELERS.... Not wanting to potentially waste valuable fossil fuels I employ to power my steel steed, dubbed The Vessel. I elected to type an electronic letter to this magnificent empire that ruled the north bay with a golden fist. It was not a grand communication, and I had no envoy to send but the current of the interwebs to word of this quest. Almost immediately, a mysterious figure who identified himself as Rick, answered from the nether. He told me that this could indeed be possible, but that I must send him photos of it in order that he gather a more complete understanding of just how thick this silver band was. Once his eyes set upon them, he advised me that one of his stalwart metal magicians nearby must be consulted posthaste. Unfortunately, the hour was late, and the shadows had gone, replacing the world with darkness as opposed to light. Their Rohnert Park location was closed....it was 9 o'clock....completely reasonable. I showed up, precisely at the time that Sir Rick passed to me, in order to encounter his wizard before the mobs showed up to plead that his miracles be worked on their own accessories. A very kind woman named Kat assisted me, and upon having me try on several ring measurements, we found one that suited my fit best. She did warn me that it may be difficult and may not come out perfect. Then she floated into the back with my ring, after a brief conversation with an unknown voice, the Conjurer Steven emerged. The conversation was fruitful, Steven said he would attempt it and do his best. He said that there was a possibility the transformation would destroy the ring. I said it was no use to me in its present shape, and that I would sign whatever needed to release liability over them. They let me know that it could take close to a week before it was attempted, but that it could end up being tended to quicker. The undertaking was still plausible, and with happy faces, we all went about our day. I saddled up the truck again and gallivanted off to work. Difficult first few hours of the shift, but then my cellular telephone device shattered my concentration. An unknown number was calling, I let it go to voicemail, I like to screen my calls. Spam....but wait Steven left me a voicemail. The job was done and I was free to retrieve the ring at any time. The work day ended and I sped off into the north, not using the freeway due to the peasantry clogging vital arteries. I'm a backroads kind of dude, never see me coming. Too many words to post. Great experience though from all staff, Kat and Steven are amazing.

Coddingtown Jewelers

4.3

(26 reviews)

Five stars for Mark behind the counter. Super friendly approachable he got me taken care of and…read moremade me feel super welcome. Definitely will be back.

Mark and his team are exceptional! Their expertise in precious gems and incredible custom pieces…read moremeans you will never go wrong using them for all your jewelry needs!

Bennett Valley Jewelers

4.4

(43 reviews)

•$$$

THE BEST all around jewelry resource! I had been told that my 25 year old sapphire sapphire…read moreengagement ring could never be restored without recutting to remove minor nicks and scratches. Well BVJ took it in hand and polished and buffed and did whatever and I have an absolutely brand new looking ring!! Many happy repairs and purchases! Highest recommendation!!!!!

My late wife Dolly died 6 years ago, leaving me with the "Eternity" band with 15 diamonds I bought…read moreher decades ago. I suggested to my fiancé who was lifelong friends with Dolly that we sell it to buy nice wedding bands for our wedding. She suggested instead that we use the diamonds in our rings, thus keeping her in our hearts going forward. Ty and Bennett Valley Jewelers did a beautiful job creating our new rings with those diamonds. They are gorgeous, as well as lifelong reminders that "Though lovers be lost love shall not." (Thomas) We could not be happier with the results and cannot recommend Bennett Valley Jewelers more emphatically - beautiful work and a pleasure to work with!

Vintage Jewelers & Gifts

4.7

(45 reviews)

I went there yesterday as my watch band was broken, Brendan said he had a perfect replacement and…read morehe also installed it which took time but he did not charge me for installing it. He also cleaned my wedding ring and told me it might need repairing in the near future. Great experience and I recommend going here. They have a wonderful selection of Jewelry and watches. In the past I purchased a Citizen Eco Watch at a great price!

This shop is wonderful ! I brought in some jewelry that had been sitting in a drawer for years,to…read moresell. The process was easy, and I was very happy with the price I received. They have a wide selection of jewelry, look here before going elsewhere.

Mark Shimizu Design

(26 reviews)

We had such a wonderful experience here. I brought in my antique engagement ring with a very thin…read moreplatinum band that had somehow become badly deformed. We expected to leave it for hours or even days, but Mark was there and immediately took care of it in his on site workshop. He handled the ring with so much care and skill, restoring the delicate band back to its original shape. He also cleaned and polished it beautifully, and now it looks brand new again. We are so grateful and will absolutely be coming back.

Great experience! HONEST family owned business- all members very helpful, knowledgeable and…read moreresponsive. Pricing up front for ring sizing and appraisals. Work done in time promised. I will definitely return.

Peter's Watch Repair

4.9

(141 reviews)

Came in to get a battery change, Peter was professional quick and affordable. Will def return for…read moreall my watch issues.

I have a solar watch…read more You'd think I would've learned my lesson by now but if you store it in a dresser drawer in the dark, not only will it fully discharge and quit ticking, but if left unattended long enough, the capacitor will die. Yep, not my first rodeo with this. I phoned ahead and spoke with Peter himself and he said bring it on down. I did so and expected to drop it off for a week or two, but he checked and said "I have it on hand right now." He replaced the capacitor while I stood there. Basically like a battery change. Done in 10 minutes. Out the door. What more could one ask for?

Darcy's Fine Jewelers

(38 reviews)

Based on the great reviews here on Yelp, I brought in one ring to be re-sized and another ring that…read morehad a decorative part in the center of it broken off and lost. Greg Darcy was very patient in helping me decide how to replace the broken part of that one ring and did a great job in re-sizing the other ring. He was also honest with me about the broken ring. I thought it was solid silver but he told me it was silverplated brass. Thanks to him, I now have two rings that I can wear again. I highly recommend consulting with him for all of your jewelry needs!

I've had dealings with many, many jewelers, but my recent experience with Greg Darcy tops them all!…read moreI contacted him because I needed his help with a flawed wedding ring setting; three separate diamonds had fallen out in a 12-month period so I knew there was something wrong. He confirmed my suspicions and suggested an alternative setting. Here's the best part: I had brought in a bag of random loose diamonds with me that I had been accumulating over the last several years. In addition to the stones already in my original (flawed) wedding band, he was able to sell/trade all of these diamonds in order to provide me with TWO identical wedding bands! And, he did so at an unheard of low price! The rings are spectacular! If that wasn't enough, as a bonus he took a diamond necklace of mine that had been sitting in my jewelry box (unworn) for 2 decades and transformed it into a stunning set of diamond hoop earrings! He is amazing and loves to give new life to old and forgotten jewelry. You can be sure I'll be going through my jewelry box again to see what other magic he can perform! I'm so impressed with his professional but personal customer service. Greg is such a nice person and I 100% recommend him for all your jewelry needs!

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RandR R.

6

30

3 months ago

I can't say enough amazing things about Design Jewelers and the jeweler, Ken! He is a master of his craft and a truly lovely person. He has done lots of work for me over the years. I have had custom pieces made, simple jewelry repairs, and some of my heirlooms restored by him. A few years ago, he made a custom pendant for me out of yellow gold and emerald cut green quartz. Recently I commissioned a pair of custom earrings to match that pendant, and of course they came out great! Ken is a great jeweler to work with if you are looking for unique colored stones, because he's also a gemologist, and he likes the unique and unusual. Ken is the only jeweler my family will go to. About 4 years ago, he made my best friend's engagement ring (I referred her to him). The design itself was a secret operation between her now-husband and myself. We got to design her ring, from scratch, with Ken's help, and she LOVES it. Choosing the custom design route really gives you every option and it is so fun. I hope that sometime soon he will be making MY engagement ring! read more

Sean D.

210

118

42

13 years ago

Ken Gray is a master of his craft. He helped me design the engagement ring I gave my fiancee on Christmas Day 2012, which to be honest I started with him on around the 10th of December -- i.e. not a lot of time. To his complete credit, Ken had the ring done (including one revision) and ready in time for the big day with a few days to spare. The process of working with him was fun, because not only was he able to take my initial rough ideas and guide me towards what would become the eventual final design of the ring, but also used a CAD/CAM system and wax molding to prototype the ring so that I could actually hold it in my hands and see it before it was a final cast. Ken also guided me through the process of picking a diamond and patiently explaining all of the various 4 C's considerations so I could put my money in the right direction. Most importantly: My fiancee absolutely loves the ring, and can't stop staring at it even 2 months later. I wholeheartedly recommend Ken to anyone, he is amazing. read more

Miss Gabor G.

4

21

90

3 years ago

Ever since I discovered Design Jewelers in 2019 I have never been anywhere else, nor will I ever go anywhere else again for my jewelry needs. Ken Gray is the master jeweler and not only are his designs unique and artful, but he also offers completely bespoke pieces that you as the client design with him- custom from scratch. He can procure any stone needed as well and I've been impressed time and time again. I didn't realize what was possible when you work with a custom jeweler of this caliber. All repairs are done on site (no shipping to trade shops!), and I have had roughly 10+ pieces fixed or cleaned by Ken in the past 4 years. I've also recommended Ken to countless friends and family who have all been impressed themselves. The prices are unbeatable as well, especially for the quality of craftsmanship and the customer service I've received. No one in the area should go anywhere else- this is THE premier jeweler in Sonoma County! read more

Nick V.

15

75

1

11 years ago

Ken Gray made a brilliant custom ring for my wife's birthday that we created from a couple ideas. I heard about Ken from a friend who had a unique men's wedding ring made using black diamonds, so I decided to give Design Jewelers a call. Ken was very professional and easy to work with. The completed ring beautifully done in white gold, diamond and pink sapphire. They kept the price reasonable and the time to make it was much faster than expected. The best part is it was custom made and my wife loves it! While working with Ken he was also very helpful in cleaning & doing some minor repair work for free on a couple other pieces my wife had. I highly recommend Ken and Design Jewelers! We will definitely be back in the future. read more

Sheila M.

0

3

0

10 years ago

My husband and I have been wanting to add a anniversary band to my wedding ring, but my wedding ring is an odd shape. Every other place we looked, they wanted to sell us a separate ring. By chance, we came in and met Ken, he was very friendly, professional and easy to talk with. He worked with us and gave us ideas as to what might work. I just got my ring back today and I am extremely happy! It is beautiful and exactly what we had in mind! Thank you Ken for your excellent work! We highly recommend Design Jewelers! read more

Wayne T.

0

1

0

12 years ago

"I was looking for an anniversary present for my wife and I'd heard about Design Jewelers from a friend of mine. I didn't have anything specific in mind, but I knew I wanted something different from what I could find in other stores. I was pleasantly surprised to find several pieces that were very appealing to me. They create their own original designs, which is what I wanted. I found a very cool necklace which my wife loved! I would recommend them to anyone looking for unique, original designs." read more

Amy G.

0

2

0

15 years ago

On 9/29/11, I had my wedding ring repaired at Design Jewelers. The Diamond in my ring was loose and needed a prong repaired. I felt very comfortable leaving my ring for repair, as the owner performs the repairs himself, and my ring never leaves the store. When I picked up the ring, the owner showed my exactly what he had done and it looked fantastic. I received wonderful service and I will go back for any future jewelery needs. read more

Brian F.

0

1

0

12 years ago

Have been going to design jewelers for about 14 years now and the work they do is extremely professional and awesome we just had wedding rings custom-made and they came out so much better Then we expected and very friendly with the LGBT Community! read more

Marilyn P.

0

3

0

3 months ago

I had to have my wedding ring cut off for a medical procedure. My engagement ring was almost impossible to take on and off. Ken repaired the wedding band and made the engagement band larger. They are perfect and polished like new. Beautiful work. read more

Barbara L.

0

2

0

13 years ago

I've used Design Jewelers on many of occasions and the quality of work is always great.Friends often ask me who designed those jewelry pieces and all the time I love passing on to others Ken's information. Ken is a jewel of creativity himself. read more

Gloria S.

145

4

6

9 years ago

Ken designs and creates beautiful jewelry. He is a master craftman and his designs reflect art, originality, and beauty. Additionally, he repairs jewelry with a meticulous and careful eye. Recommend! 5 stars. Gloria Strasburg read more

John W.

0

4

0

11 years ago

.

Design Jewelers - jewelry - Updated August 2026

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ER Sawyer Jewelers

(122 reviews)

I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

Gold Rush Jewelers

4.1

(90 reviews)

I brought in my Seiko watch band to be adjusted. Service was quick and accommodating. Walk-ins are…read morewelcomed.

The ladies who work here are so kind, sweet and genuine. They never try to sell you anything you…read moredon't want and work tirelessly to find something you love. I wanted to find a band to compliment my engagement ring, and mind you, I'm very picky, I know what I want. We spent a few sessions looking for what I wanted, they sent some stuff over from another store and also brainstormed with their other employees. At the end, they weren't able to find something I wanted, which was fine, but I appreciated all their research in it. Terry and her team are amazing. I ended up resizing my ring here. It was very affordable and they were able to do it in a few hours.

Gemstone Jewelers

(7 reviews)

Romona was an absolute sweetheart, totally helpful from the moment we walked in. She helped my…read moresister and I pick out a necklace, and earrings for our mother's birthday that were, beautiful, exactly what we asked for (silver with a natural diamond inlay), and well within our price range. I would give 7 stars if I could. Will definitely continue to do business with this place, years to come! :)

I was shopping for a simple pair of pearl earrings and went to Macy's which is right near this…read moreplace. I didn't have much of a choice at Macy's and the sales people, though nice, didn't know a darn thing about pearls. At Gemstone, I was given a detailed education about the two types of pearls and the sales person took her time to explain everything. I wound up getting a beautiful pair of earrings and they worked with me on the price. Plus they offer service on tightening the backs which will, with time, get loose and need adjustment. A very professional business.

Fulton Jewelry

3.2

(6 reviews)

Came for a watch battery replacement...left with my watch broken. Owner responded by angrily…read moredefending he didn't do it and refused to repair the damage he'd done. Truly horrible experience, please avoid this businesss!

Not really recommended. Two stars…read more Stopped in for watch battery due to the sign in front window offering that service. Owner, an Asian man, was not so friendly but he said he was tired of his business. I left to to do an errand & returned 5 minutes later: he was rummaging for a battery. Left for another errand & returned 10 minutes later. He was still at it, despite me being the only customer. A youth stood next to him with a concerned look on his face. I wasn't even sure he actually put in a new battery but paid the $17 fee and left. His inventory of sales items was only a couple dozen items. He said something to me just before I left & when I asked him to repeat it as I don't have good hearing, he waved me away without repeating as if I wasn't worth his time. Last time I'm going there.

Bess Nathan Rice Jewelry

(3 reviews)

A friend recommended this shop, so I popped in and did not want to leave! Beautiful, beautiful,…read moreunique, gorgeous jewelry from many different designers and I ended up chatting with Beth for quite some time. Truly special!!

Best jewelry shop I have visited in California! It was hard for me to find a place which has nice…read morepeople and delicate jewelry :)

The Jewelers Studio

4.0

(8 reviews)

Great local jeweler in Healdsburg. Had my wedding ring resized and it was done in an hour. Kelly…read moreand Greg are very nice people that know what they are doing.

OMG.... I just had Greg do a custom Piece for me after I inherited some pieces from my Mother. He…read moremade the most beautiful custom piece from 3 other pieces I had and it is absolutely breathtaking. I have had sooo many compliments on this piece. I just can't say enough about the quality of work this Man is capable of doing. I will say that if you are in a hurry and want something Rushed and done cheaply; then Greg is probably not the guy to help you. He does QUALITY work at a very reasonable price! So if you need repair work or custom pieces, This is the place to have them done.... Just don't expect them overnight. quality takes time. Greg and his beautiful wife Kelli are just wonderful souls to do business with!

Halem & Co De Sonoma

4.7

(151 reviews)

I had my wedding ring designed over 3 visits with Dan Trudeau following recommendations from…read morefriends and family and I still cannot believe how smooth everything went! I was not sure what I was getting myself into or what I even wanted, but knew it would be non traditional and unique. He spent time looking at my inspiration pics and "pulled me out of the ether," regarding what was and was not feasible. Was able to use a diamond from each of my grandmothers' wedding rings. He was transparent about the cost throughout, provided education on different jewels with thoughtfulness around important specifics I would not know to ask about; ease of cleaning, shades of gold, size of my hand, finger webbing, how settings and light will impact my choices, factors that influence longevity and maintenance. He was mindful to not insert his opinion outside of the structural capacity of my ideas, despite my requests. He searched and found different stones for me to see in person, much faster than I imagined was possible. At The final appt before the ring was built, he created wax version of the ring. I was initially concerned due to size/bulkiness, though he walked me through the details of how it would look differently upon completion which put me at ease. The ring was created with subtle details that he learned through our appointments about me; he specifically balanced diamonds on the band to support straight alignment in relation to my specific finger webbing (with only measuring my ring size and eyeballing my hand), "you can go rock climbing in this thing." Overall, this was a special experience I shared with my mother and finance in my home town. I will return for cleanings and highly recommend this place. My mother also had multiple items resized and repaired with prompt and beautiful results. The entire staff was kind and personable. They engaged intermittently along the way with their past personal and professional experience with different stones, designs, jewelers... After our first visit, I was just not sure if I was on the right track in part due to my severe indecisiveness, but all visits after that confirmed this was the right place to be and I am in love with the result. My fiancé was also pleased and appreciated the level of involvement that was asked of him, lol.

I recently sold several gold items here, including a 14k hunter case pocket watch…read more During the evaluation, the items were taken out of view and I was not shown individual weights or a clear breakdown of how the value was determined. The watch, which had multiple gold components including an inner cover, was discussed but ultimately folded into the overall estimate without being separately accounted for. The explanation given for its lower value focused on a "broken crystal," which does not materially affect the scrap value of a gold case, where weight and karat are the primary factors. I was paid approximately $400 for the watch. Without seeing weights or a transparent calculation, I've since found it difficult to reconcile that figure with what a multi-component 14k gold case would reasonably represent. I would strongly recommend that anyone selling gold ask to see weights and a clear breakdown before agreeing to a final price.

Lauren O Jewels

(96 reviews)

We had a lovely experience designing our engagement ring with Lauren. We came in with a few rough…read moreideas of what we were hoping for and she helped bring our vision to life. We initially shared a few pictures and ideas and she was able to source the perfect champagne diamond that we fell in love with. Lauren was thoughtful in teaching us all about the ring process and different kinds of settings and stones. She was pleasant to work with and helpful in sharing her knowledge. We are so happy with how the ring turned out and it was exactly what we were hoping for in working with a custom jeweler.

The customer service is exceptional here. I went with a family member with a speech impediment and…read morethey were so polite and understanding, it was heartwarming. They helped her size a ring, and did an excellent job! I highly recommend Lauren O Jewels for sizing or repairs for rings. Also, they have a stunning collection of jewelry. SO shiny!!!

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This shop has the most beautiful jewelry at reasonable prices for the high quality. The owner,…read moreBess, and the saleswoman, Beth, were both lovely. No high pressure sales tactics, just honest feedback. Both my mom and I purchased jewelry from there, and I look forward to our next visit for more! Thanks Bess!

Uh oh, I've found another awesome jewelry store! More like a gallery, this wonderful shop has a…read morewonderful selection of hand made Art jewelry, at a great price range too. Saleswoman was so friendly, pulled out any and every piece I admired, enthusiastic without being high pressure or obviously so. Even the boyfriend had fun! Swing by here next time you're in Sonoma Square, you'll love it!

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