I would definitely recommend this business. I used them a couple of times they keep you updated…read moreeither what's going on with your pet. Like leaving your pet with a family member!!!!

After the original owners of Puppy Love chose to retire and sell their business, everything…read morechanged, and none of it for the better. A horrific experience with the new ownership that required a visit to my veterinarian after a week-long stay traumatized my little lady, and I chose to never use them again. That is until the (2nd) owner chose to sell the business to Graham and Kathleen - the newest owners of Puppy Love Playcare. Similar to the original owners, Kathleen and Graham also live on site. After learning of the new change in ownership, I chose to give them a call and spoke with Kathleen for quite some time. Kathleen was forthcoming and answered all of my questions. I then decided to give Puppy Love another try and am so thankful that I took the chance! My little old lady was terrified when we first pulled up and she realized where she would be staying. I'm sure she was remembering the trauma she had experienced with the previous owner. But after picking her up from that week-long stay, I couldn't have been happier. It took Kathleen and Graham a few days to get her to let down her guard and relax, but she finally did so. And she showed no signs of stress when it was time for her to come home. After such a positive experience, I chose to use Puppy Love again for a two night stay, with the same results. This time my little lady acclimated even faster and enjoyed herself even more. If you had previously used Puppy Love prior to Kathleen and Graham's becoming the new owners and are afraid to give it another try, either because of a bad experience or reading some of the horrible reviews posted during that period of time, I would suggest putting those fears aside and giving the new owners a try. Going forward this will be the only daycare or long-term boarding facility I will use for my little old lady.

Over the years, we've had many dogs, and the team at Central Bark Henrietta has always been caring…read moreand compassionate. When our dog Rusty started having hip and joint issues, they recommended some great veterinarians to help us find the best care. Their love for dogs is obvious, and we highly recommend Central Bark Henrietta for daycare, boarding, and other dog services!

Staff at Central Bark Henrietta are amazing. We feel completely at ease leaving our "child" with…read morethem. Highly recommended.

Awesome place, very reasonable (in price) and flexible scheduling. Worth the drive. My dogs comes…read morehome looking like show dogs! Recently, my old english sheepdog needed a shave down (had mats) and I dreaded at the thought of seeing my dog bald but Sarah managed to save some of her fur, giving her a chic look. Very happy with the results.

Sarah makes my Great Pyrenees look (and smell) so good! She takes her time with him and he actually…read moreloves going there!

Keep getting bad reports for a barking working dog playing ball. Yeah Mr. personality behind the…read morecounter at the end of the day is less than ideal.

I've never taken any of my dogs to daycare before. Always worried something would happen when not…read moreon my watch and working in the industry know the horror stories. (I'm a dog groomer). But since day one I have had no complaints about this place. My dog gets SO excited she doesn't even look back at me. She's never come home hurt or sick. She comes home and sleeps like a baby! I will say some of the "older" front desk folks come off a little standoffish but I think that's just their personalities. I just know Being a groomer I'm always really excited to talk to my dogs owners and about their dogs. But again lovely place!

I waited in line to get appointment and person ahead of me was paying for her dog's grooming and…read morewas given an appointment to come back in a month. When i got to ask for an appointment they said they were not booking anyone until August. i think they are just not taking new customers. Avoid this place!!

Our dog is very sensitive and had gotten so he was impossible to groom. We have had such good…read moreexperiences with Hope at Canal Town helping to desensitize him overtime by grooming him in small, short sessions so he is not overwhelmed. I would highly recommend them to anyone.

We started our new chihuahuas almost a year ago. My husband had Bonnie as a groomer before so we…read moreknew we wanted Paw Printz for our boys. We have Rob as our groomer and he is great! Our little ones him. They love seeing him come. He does such a great job!. THANK You. Bonnie and Rob!

Love Paw Printz! Excellent grooming of my Japanese Chin and Jack Russell Terrier. I highly…read morerecommend!!!

Love Lauren, she's great with my dog Emma. Does a great job and is always tries to accommodate my…read moreschedule. Easy to reach by text and responds quickly. It's now called Grooming by Lauren Ashley Phone number 585-880-5290 2217 Penfield Rd​ 14526

Update: I have to move my review from 5 stars to 4. I was…read moretaking my dogs here for a little over a year. And all of the sudden, I can't get them in at all. I called 5 times, left 3 messages and sent a text. They called me back once and left a message, I called back immediately and no one has called me back since. I have had to find yet another new groomer. If you can get in here, it's a great place, and my dogs loved it. But be prepared because you may not be able to get in again... Original post: We recently switched to this groomer because our old place started to go down hill. Our dogs were always afraid to go there too, but not Spoiled Rotten! Now when I bring them to the groomer they aren't shaking and crying. They actually run right in which is awesome. No matter how busy she has been she has figured out a way to work us in. I really appreciate that. On top of that, our doggiesalways come home looking adorable. I'm very happy we tried Spoiled Rotten. We will be sticking with this place.

Great service and a wonderful owner - I'm so grateful to be a customer and all of my dogs have…read moreloved it.

Great place for grooming and pet supplies. Very friendly and accommodating staff and great service…read moreat a great price.