I have been going to the salon for about 17 years in total (Mary has not owned it the entire time). She is fantastic and quick, I always receive compliments. Tee does my toes and again, never a complaint. The only thing that drives me nuts are some of the other clients. I get a babysitter to escape from my kiddo and relax, kids run thru the salon and yell and it ruins the calming experience. I don't blame the kids, I blame their parents. Also, the mall itself that it is in is super run down, so although the service is great, I can understand where the environment would be a turn off for some. read more

Came in yesterday to get my new set done. I've read reviews on here to make an appointment. I did mid day on a Monday. I waited an hour after getting there. SMH! After waiting that hour they seemed rushy for me. Paint job sloppyyyyyyy I have a bubble in several of my nails today and have to go to another salon to fix it today. Was a new place to try since I just moved to neighborhood. DEFINITE NO GO read more

Just like everyone other woman out there I'm extremely picky with my nails. Two months ago as a walk in Mary did my nails, I now won't go any where else. She really takes her time and you can tell she takes pride in her work. read more

Designs Nails - Nail Salons Near Me - Palatine, Illinois

Let me start off by saying I'm a picky vicky so if I'm happy the results must be great. TOMMY is the absolute best. He takes such good care of you and his attention to detail is amazing. I will be going to him as long as he is doing nails. read more

Designs Nails - Best no chip manicure ever. - Nail Salons Near Me - Palatine, Illinois

I'm not a fan of having to wait especially when I have an appointment. Appointment at 7, sat at table at 7:35 and still waited. two people walked in after me and were serviced, yet reason given is "they don't know how to do that". the only tip i have is hire capable staff or don't overbook. read more

They are wonderful artist and very reasonably priced. I drive a few towns over to them as I am that happy with their services!!

I chose to go here because of how close it is from home, I walked in and asked for a mani and pedi when they asked what I wanted. First Lady did my pedi, she was great, she didn't seemed to want to talk except for telling me it was $25 for the pedi, so I let her be. Once she was done she told me to move with another lady, so I did. The next lady asked me if all I wanted was a mani, I said yes. She kept asking me if I wanted the dip nails, I replied no thank you just mani. She seemed very pushy and didn't seem so happy I didn't choose what she wanted. She told me the price was 30 I said okay, while she was working she kept slapping my hand to change as she moved along and putting a lot of pressure as she worked with my fingers. I'm not the type of person to complain so I let her do her job. Once she was done she said how I was paying, I told her I only had my debit card. As soon as I gave it to her she put it through and charged $80. I didn't want to make a scene after I saw the receipt because I'm not the type of person to cause a scene, I even tipped her. Now I know what she did was not 80 and I left so upset I got ripped off. I tried calling the next day asking for a manager, not telling them why I wanted to talk to her and they kept telling me she's not there and they don't know when she will be there. I may be wrong but I do not think that's fair, Anywho this will be the last time they get my business and I will make sure my friends don't either. read more

I just want to start by saying I used to love coming here when I was in high school. Mary and Tommy have always done a great job! I stopped coming here since I moved and I was visiting my mom so I decided to stop by. I wanted to get dip WHITE nails and Mary send me over to a new male technician who I've never seen before. To start his station was dirty. He had pink stains all over. He proceeded to do my dip white nails and they were turning out white with a pink sheen. Some were whiter and some were more pink. He asked me "they look good right?" And i was honest and told him yes but they aren't white. He looked very confused and was telling me he doesn't know why if he used the white dip powder. Well, the brush he was using and both activators had a pink tint. It's obvious he used the dip product with a client who wanted pink nails and it stained them so now it's transferring on my white nails. Mary came over and spoke to him in another language. I told Mary my nails aren't white. She looked at them and gave the tech a new activator to use. She even pointed out to him that one of the products he was using was tinted pink instead of clear. He filed the dip away from my nails and he was irritating my cuticles and nails. He redid my nails and once again they were turning out pink. He asked if they were ok and I said no. They were pink not white!!! He kept using the dirty pink stained brush on my nails. I went up to Mary and told her they are still pink. She comes back and talks to him and tells me not to worry because Tommy will fix it. Once again the tech had to remove the dip and by this point I was tired and it's been almost two hours. I can tell he was angry but it wasn't my fault he wasn't using clean products to apply white dip. He left the nail salon in a very bad mood. The lady next to him ended up doing my nails. I was honestly tired at this point and I was there longer than I wanted to be there. She did a decent job but she kept irritating my cuticles. In the pictures you can tell were she kept going over the nail. I don't know if I will come back again due to this experience. If I do come back I would only get my nails done by Mary or Tommy. What's frustrating about this experience is I was there for almost 3 hours and they had to redo my nails 3 times. They didn't even offer a discount or anything extra for THEIR mistake. I do not recommend the older male tech. read more

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I've been going to Design Nails for some time now. Mary is very welcoming. Tommy is a snob. The other techs are kind except for the other male (don't know his name) that makes inappropriate comments to his clients. Often I witness people with appointments waiting for upwards of 20-30 minutes because a walk in was taken ahead of them. Some have walked out. I am happy with my tech and she is the only reason that I go there. We've shared this conversation and while she probably understands, I am not sure she can do anything about it. The decor is cold and unwelcoming. The photos on the website are extremely misleading. Lately I've taken extra notice of the cleanliness, actually lack there of. I observed some basic cleaning tasks that over 3 month time span remain in the same condition. Dirty! I gave hope that it was the end of day when carpet runners were dirty and the floor unswept only to have an opening appointment and the place was in the same filthy condition. My next step is to report this facility to the State Board of Cosmotology. read more

I love Mary she is by far the best nail tech I have ever been too. She does an amazing job every time. I strongly recommend this place. read more

Designs Nails - BEAUTIFUL - Nail Salons Near Me - Palatine, Illinois

First time customer. Extremely happy! Mary took off my terrible gel nails done somewhere else, replaced them with acrylic done better than anywhere I have ever been. Then Tommy finished with beautiful airbrushed designs. I've found my new and permanent nail salon! Also, quick, very friendly and affordably priced! read more

Designs Nails - Beautiful! - Nail Salons Near Me - Palatine, Illinois

I came here 4 times (one of those times were my initial fill in) in the last week because my gel nails kept breaking. Peter did my nails extremely thin. It was extremely inconvenient to keep returning only to be disappointed. The last time I walked in there they tried to blame me for my nails breaking. Like why would I break my own nails after spending $60 in your shop. Very unprofessional I have photos of my nails and the thickness he made them on my last visit. I will not be returning here!! Taking my business else where! Be aware they will not refund you no matter how much they mess up! read more

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I just went to this nail salon after looking for a place near me with good reviews & that does acrylics & we couldn't of been happier. No chip acrylics for $40 with great service! Even though I saw only 2 okay reviews I took a chance & I couldn't of been more impressed! Don't look at any other reviews and go! read more

Designs Nails - Nail Salons Near Me - Palatine, Illinois

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This is a great, local salon. My girlfriend referred me. Turns out many of my friends are also customers. Been a loyal customer for a few years of this family run business. The Nuskin pedicure is a great monthly choice to keep your toes and feet in good order. Mary is such a nail artist. She has done many custom designs for me. The entire team is helpful and kind. The salon also does waxing. Mary does a very nice job on my brows! read more

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The lady who was doing my nails was very judgmental that I didn't want gel/ no chip and then proceeded to ask me if I had no money. I was wearing an apple watch and she asked how much it cost and then told the other nail techs about it in a sly way. When I chose the wrong colors on my nails she told me what colors to use and didn't give me a choice. She also only half painted them the edges were just the acrylics. It got to the point where I just took the polish off and painted them myself. read more

Rude..is what I can say. Made an appointment. Came had to wait 25 min. Ok fine. I was in for a pedi and fillin and when I was getting my pedi done the girl facial expression was like my feet were the worst she's ever seen. She waited till she was half away thru to say that I should come in more often. I proceeded to tell her. So you don't remember me? I come in every 2 weeks like clockwork. And I always do nails and toes together. That's why they match. She had that expression on her face that she was thinking and didn't believe me. Proceeded to my nails, she kept turning my arms and hands around roughly like a rag doll or something. I told her my thumb and 2 other nails were crooked she said no it's the way I'm looking at them. Then it came to the color, the bottles come in set one for feet one for hands for no chip. I used the same color on feet when she opened bottle for hands something was wrong with the color. She said oh no we can't use. I said ok do u have another bottle of that color(most salons do!) she ignored me and came back with 4 other colors that didn't match my original color at all. Beyond frustrated at this point I picked a color myself off their chart that was similar. Couldn't wait to leave. Once I left I headed home to file my own nails that I just spent money getting done because 4 of them were crooked. Needless to say I will NEVER go back here. Also side note. Don't talk bad about your customers in your language while they are there. I know it's a common thing for nail salons to do. But you guys are horrible at hiding it/faking it. read more

Just love this place. Staff is friendly, always in the good mood. Will advice on styles and etc. I love coming there and all my friends are regular there as well. read more

I called in to make an appointment to come in at 11 o'clock in the morning. Mary said she was not available to do my nails but she had someone good here that could do my nails.I came in at 11 to do the dip powder nails.At 2 pm the lady was still doing my nails and at 2 pm she started to rip my cuticle out and instead of finishing she was making my nails look terrible.I couldn't take it any more and told Mary about what was happening.She asked me to pay and I just walked out .The most horrible experience I ever had.I was going there all the time and because of this experience will never go back.I don't recommend this nail place any more:( read more

I did not care for my experience here.It smells like chemicals and the tools are reused and not sanitary. The polish she opened was gloppy and too thick, as if it had been on the shelf for 5 years. Sorry, Not coming back. read more

Love this place. I went to a school and got my nails done. They were horrible .I immediately wanted to take them off. I had a total of 10 dollars left after paying for my horrible nails. I walked into this place and tee took one look at my nails and said let's fix these to give me 10 you pay the rest Friday. I have been Coming here ever since read more

Designs Nails - Nail Salons Near Me - Palatine, Illinois

Stopped in before meeting clients to get a french manicure---eeeekkkss-the place was filthy and under construction. When I walked in I saw that they had a few people getting their nails done and they did apologize for the "mess" because they were remodeling-but are you kidding me??? There was drywall dust everywhere, tables and chairs were stacked and no soap at the sink. I asked if I could use the restroom before starting (mostly to give myself time to think of an excuse) and could not even get to the restroom-which when I did, had no toilet paper or soap either, and oh, by the way, they had food on a burner in the back????? Well needless to say, I left in a hurry saying that I changed my mind. I will never darken their doorstep again. With all the horror stories of how important it is to sanitize equipment and how salons should be licensed--ya gotta wonder. read more

Would never return here Gel polish is double the price the customer service sucks and it's so out dated it is not the place u want to come to relax and enjoy yourself in a clean atmosphere read more

Don't get me wrong. The workers are friendly and the actual property is nice. What I was upset about is the fact that when I got my nails done, it was a simple ombre. No designs. Nothing extravagant. The guy who did my nails was super nice and my nails came out amazing. He said "I'll do designs for you." I didn't object. So I let him do it. He was aware of my not wanting designs when it was mentioned earlier. When the time came for the bill, it was more than when was promised and what I anticipated. Because I was charged for the designs that I did NOT ask for. It's one thing to upsale, I get it. But it's abother to ROB someone of their money when the person clearly didn't want designs and has to pay for them anyway. Needless to say, I will not be returning. Absolutely disgusted of this. When someone says I'll do something for you, don't charge the customer when they didn't even want the designs in the first place. read more

LOVE LOVE Mary ! She's a perfectionist & it shows. I do powder nails & it's the best. Most natural looking too.

Loved it! Came in without an appointment and my nails were done by Tee. She is wonderful, my nails are clean, and the polish is great. Will definitely come again! read more

Designs Nails - Nail Salons Near Me - Palatine, Illinois

Very run down and unclean, with inconsistent quality. Very small polish selection, the bottles were goopy and looked like they'd been there for years. Awful. read more

My mom and I made an appointment for this place. We got to the nail place, and it was so busy. We had to wait 30 minutes before they even took us. Then after that everything went so slow. We were there for 3 hours for just a mani/pedi. People who walked in, with out an appointment, came and left before we did. I don't know why it took so long. What's the point of making an appointment? Also, I really wish they had the OPI no chip nail polishes. It helps when you are trying to match your finger nails and toe nails. Overall, I wouldn't go back there because of the slow service. I feel like other places do a way better job. read more

Great place to get your nails done. Mine look perfect every time. Everyone is very friendly and walk ins are always welcome. Prices are reasonable also. read more

We walked in early on 05-23-15 and the store was empty. There were two of us for mani's. We had been being worked on for about 10 minutes and other clients started walking in, then the real rush happened. The woman working on me was rushing and rude. She actually said "you done, cant sit here, my customer here" well I thought that I was a customer, guess not. Will not be going back there. We all have jobs to do and frankly I am the type of person once I find a service that I love I will never leave. Sad that this did not work out read more

Mary is the best. I was going there in the past . I tried many different places and now have returned snd happy . I will stay put now

Awesome service, very friendly staff and always willing to queeze me in, even when I forget to make an appointment.

I will never let anyone touch my nails again ! Mary is the only one ! She is the best! She took me as a walk in , and my nails have never looked so amazing like this ever ! read more

Well to start it was awesome I get home and my nail literally breaks off I was like okay I must have hit something not a big deal I went back she fixed it. (I went back 3 days after because I couldnt get in) I go in get it fixed she has me pick a new color does a color change as well for me because we couldnt find the red I wanted the first time but when I was in the second time she had had it. Then about 3 week later I went in to get them take off because they were still coming up on the sides and not done very well (my usual place is to far away I only go there when I visit my mom guess I will be driving 45 min to get my nails done now). So as he takes the polish off I was stunned at what I saw mind you I've had acrylic nails on and off for almost 6 years and have never had an issue. I go in he takes off the polish and I'm pissed my pinky is disgusting I am a very clean healthy person I was hesitant about going there in the first place because it looked dirty to begin with now I know that I will never be back again!!! Their products are all bad and the Health department has been contacted!! read more