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    Destination Motors

    3.5 (14 reviews)
    Closed 10:00 am - 6:00 pm

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    Toyota Of Puyallup - This is what they want to charge me $360 to diagnose.

    Toyota Of Puyallup

    (265 reviews)

    My family and I first worked with Casey in July 2024 when we purchased our car. He made the entire…read moreexperience smooth and stress free, so we recently returned to shop for a second vehicle with him. Casey is extremely patient and genuinely attentive. He is very knowledgeable about every model and even takes pride in explaining where each car is built and how that influences the overall experience. You can tell he truly understands his product and cares about helping customers make the right choice. What stood out the most was how personalized he made everything. My husband and I drive very differently, and Casey created specific test drive routes for each of us. He offered a more dynamic route for my husband and a calm, low traffic route for me since I am a more anxious driver. This level of thoughtfulness made me feel comfortable and supported throughout the process. Casey consistently goes above and beyond to make sure his customers are informed, confident and taken care of. My family and I will continue returning to him for all future purchases. I highly recommend working with him if you want someone who is honest, patient and truly committed to customer satisfaction.

    I did not purchase a vehicle from Toyota of Puyallup but I called to ask for an inspection report…read morefor a vehicle I was considering buying that they did not end up listing for sale and auctioned off to a dealership here in Portland. Matt Penrose, the sales manager, took the time with the help of two other guys to look up the vin, find the vehicle, give me a detailed report with repair estimates, and talk through everything with me. He had absolutely nothing to gain by doing that, and it was just such a blessing to be able to get that information. I wish I lived in the area and could buy a car from them for the service over the phone alone. Thanks so much to Matt and everyone else for helping me today. God bless you!

    Puyallup Mazda

    Puyallup Mazda

    (224 reviews)

    Was extremely dissatisfied with the unprofessionalism and customer service at the Subaru dealership…read moreso I wandered across the street to the Mazda dealership with no intention of buying a Mazda. Tyler was extremely helpful and got me a sweet deal on a brand new Mazda 3. Highly recommend this dealership as the whole staff was friendly, accommodating, and professional. Keep an eye out for the strapping young lad wearing a dress shirt and tie, he'll get you right.

    This my reply to Austin Dinsmore:…read more Austin, thank you for your reply. You said "we're sorry to hear that you had a disappointing experience with us here at Puyallup Mazda." That's the same word that my daughter used when she said to me "Dad, I'm sorry I referred you to Puyallup Mazda." I said the same word to my friend for referring him to Puyallup Mazda. You also said "That's not the level we aim to provide, and it's not how we do business. We take pride in our customer service and always strive to ensure every visit is a positive one." Those are very eloquent words but I do believe not everyone in your dealership adheres to those principles; one being your sales manager. If he followed your principles, I would not be writing to you and daughter and I would not have to regret referring my friend to your dealership. In my opinion those words remind me of the culture created by Harold Milam in the early 1960's at the present dealership. Harold had nearly 60 years of experience to forge his culture of hard work, truthfulness and ethical behavior. After all, he grew up on a tobacco farm so he was not a stranger to hard work. Mazdas were added to his dealership in 1974. My daughter's mother bought a brand new Mazda 323 5 speed manual in 1987 from Milam Mazda. I drove that " matchbox" looking sedan for years. My daughter rode in that car since she was 4 years old which instilled in her a love for Mazdas. She later bought a 2008 Mazda 3 and a 2018 Mazda 3. Her husband bought a 2012 Mazda 3. Please note that all these Mazdas were purchased from Milam Mazda on River Road. I believe Harold Milam understood what real customer service was because my family purchased 4 Mazdas. His hard work, ethics and dedication to his customers' needs transferred to his employees. Sadly, I cannot say the hard work ethic generated by Harold Milam was evident in my purchasing experience with your sales manager. I believe the non performance of your sales manager contributed to my daughter and myself saying that we were both sorry for my friend purchasing a car at Puyallup Mazda. My daughter texted me saying "It just isn't the same place anymore". I agree with her. I wonder how Harold Milam would feel about your sales manager's behavior. Would he be proud of how business is now being transacted at Puyallup Mazda? Would he consider it a "disappointing experience?" I am looking forward to your reply.

    Kia of Puyallup - 2024 Kia Soul

    Kia of Puyallup

    (259 reviews)

    Buying a car can be stressful... unless you're buying it from Kia of Puyallup. From the moment we…read morewalked in, the vibe was all class and zero pressure. The dealership is spotless, organized, and everyone we met was genuinely friendly, not the "I've had six coffees and a quota to hit" kind of friendly, but actual friendly. Our salesperson Sean was an absolute rockstar. His knowledge of the Kia EV9 is next-level, seriously, the guy could teach a master class on this thing. He explained every detail in plain English, answered every question without missing a beat, and somehow managed to make torque, charging rates, and drive modes sound exciting. Sean made the whole experience feel more like chatting cars with a buddy than sitting through a sales pitch. Jacob was also awesome, super helpful and made sure everything behind the scenes ran smooth as butter. Together, Sean and Jacob made a dream team. The whole dealership runs like a well-tuned engine, clean, professional, and welcoming. Even the coffee was good (and I'm picky about coffee). You can tell they actually care about their customers and take pride in what they do. If you're even thinking about checking out a Kia, especially the EV9, go see Sean and Jacob at Kia of Puyallup. You'll leave with a smile, a great car, and maybe even a new favorite dealership. The Kia EV9 is flat-out awesome, it's like driving the future but without the sci-fi soundtrack. The instant torque, smooth acceleration, and whisper-quiet ride make every trip feel effortless. No gas stations, no oil changes, just plug in and go. The tech inside is incredible too, from the massive screens to the ambient lighting and smart features that actually feel smart. After experiencing this level of comfort, power, and efficiency, I honestly can't imagine ever going back to a gas engine again. Once you go electric, everything else just feels... outdated.

    A bit rocky on repairs but all in all the service on my sunroof and windshield was adequate. I…read morewould recommend better communication from them.

    Destination Motors - car_dealers - Updated June 2026

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