I had the pleasure of being helped by Regan Elhard. He was friendly and attentive from the first…read morepoint of contact to the last. I felt like I was a face, not a number. No pressure to buy anything, but plenty of help and choices offered either way. I highly recommend going to see Regan (Pronounced Ree not Ray) for all your car needs!

I bought a car here from out of state. They were really romancing me on the phone and promised to…read morehelp with registering the car and getting the car setup for the transfer. After my down payment went through they left me hung out to dry. No quote on transport and "forgetting" to call me back. It was clear I was on my own. I got the car with one fob and an uncut key. Something that was conveniently left out of the details during the purchase. Of course I called them to help me with this in which months later I'm still waiting for a return phone call..Ahem, Maxwell.... I had to get a new fob and both keys cut, but was told there's mysterious 3rd key out there somewhere by the programmer. Big shout out to Alex for trying to get me to send them my paperwork with the transfer in support of their side after not helping me. I'm still working on it, girl.

Well, my last truck I had to do a lot of work too. With no help…read more This is my second truck. I got them traded the other one and motor blew up within 38 hours. . They fixed it not even 5000 miles into this motor and this is fucking up again. Came with no paper work or anything. No wonder these guys are shut down..... fuck you auto max and others

I am disappointed in the attitude of the staff and owners. The staff, when asked to please not…read moreswear as my grandmother didn't appreciate it, continued to very loudly and profusely swear constantly. That's where I should have decided to take my business elsewhere. Then, when I had to take my vehicle in for the second time in less than 3 months, I wanted to discuss my concerns with the owner. Instead of speaking to me respectfully, he decided to treat me like I didn't understand the bill and entirely ignored everything I had just said to him. Which had nothing to do with the amount of the bill. At all. He was extremely disrespectful, disrespected my intelligence and was brash and rude. I would not recommend this dealership if you wish to buy a vehicle with any ounce of honesty and integrity.

Amazing customer service with Ashely and Eric. 1000/10 They both have so much patience and are very…read moreunderstanding of everyone's needs. Ashely personally stayed late behind and helped with the process. I'm vexing thankful for their help and can't thank them enough. Whatever you need please come see Ashely and Eric. They won't let you leave unsatisfied. Again 10/1000

Overall a great experience, I wanted to trade my truck and get a newer, smaller SUV that was better…read moreon gas mileage. What an easy process!!! Nate was great and they had me in and out and very satisfied as quickly as they could! Aboslutely would recommend again!

Bought 2017 SUV th okat had blown Engine from In n out Auto Sales. They knew it.. I will never…read moretrust them again.

False advertising and scammers. Saw an ad for a vehicle online. Photos looked great and the value…read moreseemed ok. Drove 1.5 hours out to see the vehicle only to notice there was a half-dollar sized hole rusted out in the back drivers side. Looked back at the photos of the vehicle and sure enough, there's no sign of the rust. These people are scammers that photoshop their vehicles and try to sell them at a premium. I don't even want to know how awful the cars are mechanically.

This was an odd one for me, because I'm very split on my opinion here…read more Let's start with the vehicles, because ultimately it's a used car lot and that's the main point, right? I stopped in for a specific vehicle that I had spotted online. Very beautiful car, well appointed, in great shape. I gave it a good look and found it to be top notch. No real concerns with the vehicle itself. I also scanned the rest of the lot and to me, it really looks like they have a nice variety of very good vehicles. Overall I'd say that if you are looking for a vehicle that is a bit more higher end than the average used car lot, this place seems to have a good selection of vehicles that fit that bill. They are not dealing in massive high mileage vehicles with a history of fender benders and dents and dings all over them. The inventory here is clean, straight and well maintained. I was not, however, very happy with the overall sales process. And I ultimately found a different vehicle elsewhere that fit my situation better. I wanted to bring my own financing because I have a credit union I have worked with for well over 20 years. I trust them, they know me, we have good honest conversations that help me create a financial situation I am comfortable with. But here, they were a bit pushy about running the financing themselves and almost outright insisted that I let them run it their way. It got to the point that I was getting rather irritated about how pushy they were getting about it. In the end, I did not buy the car from them. As I stated, I found a same model car elsewhere that fit my situation better, so I went with that car instead. So I'm very split on this one. The inventory here seems very nice, but the sales tactics feel very pushy to me. Your mileage may vary.

Sold me a Honda element for 9500.00 I sent the deposit. The next day I called the salesman said it…read morewas a good thing I put the deposit down because of all the interest. Next day they said the car had transmission problems and it needed to be fixed at a cost of 4-5 k. So they were going to put 5 k into a car they just sold for 9500.00. The price they relisted it was 16k buyer beware. And if you buy this car. Get the proof of the transmission repair Black honda element

Well well. Y'all need to also look at the Google reviews. They are way better…read more We came and conquered. Got the pick up we wanted and was pretty effortless. Craig was funny and was great as well. Came back to give them our truck cause we traded a car. Unfortunately the truck was NOT washed but one thing I asked to have done they did ( moss out from between bed and cab). So here we sit and are waiting for the wash!!! Brother..

I'm responding to this post, first off doc never offered to take the jeep back in,he told me I must…read morehave took it off road and messed it up. There's no way that happened, when I said there no way he said I can go screw myself, his exact words. I took it back to you guys on 10/23/2025, bought it on 10/16/2025 for all the suspension problems, the front end moved so much that the bolts for the sway bar was hitting the frame (as seen in pics), your fix was to put the bolts in backwards, the drag link was also wore out and had hollowed out the bolt holes. On the way bringing it back to you, the lights on the dash came on and you guys blamed the battery but the voltage was at 17volts and there was coolant leak but you guys just cut the hose and made it too short instead of paying for a eight dollar part. In my contract with you guys it says you were supposed to fix the door lock that was broken into, which to this date has not been done, never heard a word from you guys to fix it when picking up the jeep from you guys. Instead I had to sign a paper saying you're not responsible for warranty on your own work. you made 400 miles in 3 weeks sound like a lot', the average is about 300 a week and the jeep was very un safe to drive especially around 50mph. It was all over the road, the tires were 11yrs old, weather cracked and low on tread, the differential may need to be repaired/replaced it had no oil in it and is leaking. The front u joints are bad, it pops when you turn, but you said I took it to a place called 'smart choice', never even heard of that place 'till now and it's in summer, that's a hour away, would never had drove it there as I mentioned it's too scary to drive on the freeway with the Jeep. I had to take the Jeep back to my shop on 12/19/2025 for a engine light, p066dd oil pump pressure, and figured out the wrong oil filter was in stalled from you guys. light then went off for about a month, light came back on same code took back to shop 01/19/2026 had to replace oil pump when pan was dropped motor full of metal so now it needs a motor. The shops have had the Jeep longer than me, only put around 1700 miles on it and needs a motor now been a total of four months without a vehicle that I make payments on but you guys promise warranty covers everything the day you drive it. That is far from the truth. Warranty wants me to pay $2000 to have the motor pulled to see why it failed with no promise that they will pay for the motor. Warranty has only covered an alternator that fried the battery and they wouldn't even cover the battery. You guys have not tried to work with me on any of the suspension stuff, now there's a motor problem total cost of fixing everything is gonna be around $23,000 if not more. I'm on a fixed income and that's just impossible. I have emailed you guys never got a response. Also all the problems that I'm having is on the car fax that I got says all this stuff was replaced but obviously it wasn't so someone lied on the Carfax and have receipts and estimates to prove it,and I also wasn't told it was wrecked. I was informed it had a clean Carfax. so I feel you guys knew about all the problems and sold it anyways cause it's all written on the Carfax. It was also a Canada car in witch you did not inform me of and Im pretty sure Washington state law is I must be notified of a odometer change pretty sure it's a felony.Because of all of the previously stated above, I would never recommend you guys, and everyone needs to know how you guys operate and how you take advantage of people. I recommend anybody reading this that has had problems with them too, go to www.atg.wa.gov and file a report. Can also call them 360-753-6200. They can help you through it.This is the Attorney General for Washington State. We have to report people and businesses that operate by taking advantage of people.If the owner of this business would like to reach out and figure out a solution I am all ears. I will be continuing to inform people about your dealership. I will be continuing my reviews on this dealership unless we can figure something out.

I don't know about the rest of this dealership, but their PARTS DEPT is top-notch! They ordered the…read morecorrect part I needed, it arrived quick, they called me to say it's in, went to pick it up, on the fly I needed new wiper blades, they gave me the correct ones, both friendly and competent Parts people, and all easy without a problem. I'll definitely get my parts from them whenever the need arises. Now I wonder how their Service Dept is...? Thanks Korum Ford!

Service had a few speed bumps, however Roman the service manager ensured the work was done…read morecorrectly and most of all making sure customer was satisfied . I appreciate the effort and satisfaction, knowing that the job was done, right. Give korum service a try

Great place to buy a car! They didn't pressure me. Rich answered all my questions. I'm super…read moreexcited to be driving away in my new Audi!

Bought a passat 2 months ago they were suppose to replace the rear view mirror as it was broken and…read moreI'll i hear is crickets from them . Have spoken to them 4 times over the phone and all they say is let me check with the owner. Do not buy a car from this untrusted dealership.

Well well well so many things I could say but I'll just start off by saying low pressure, none…read moreactually. Very helpful and really nice bunch of people who work here. They are dedicated to their staff and to their customers. Would I come back and buy here again or refer them. Yes I would. Ask for Bryan. If he's not available he will give you one of his quality employees also even the General Manager Darryl is approachable and friendly. Everyone here is. I just can't promise you hot fresh coffee but lots of variety lots of good values and c'mon down tell em Miss Queen referred ya!

Found my car listed in marketplace, reached out to Ryan. He worked with me to get all the financing…read moreand paperwork squared away before I could make it in the office, without selling it to someone else! I was very specific about what I wanted and needed and he went above and beyond! The whole dealership has been great to work with. I was in and out. The warranty they have is great also. Thanks Ryan!

Amazing service from start to finish. The small business owners here go above and beyond to make…read moresure you are taken care of, even after you've left the parking lot. Veteran friendly and they actually work hard to give you the best possible deal. It's privately owned so you don't have to worry about extra fees or anything. They do their own maintenance and are very thorough. With the used vehicle market like it is currently, I highly recommend this place. 10/10 would purchase from again.

I bought my Mini Cooper from them and they made me feel like family! This was the easiest auto…read morepurchase I've ever made! Thanks for your care and info on maintaining my vehicle. It's always a good experience visiting your shop.