TL DR: support local, fantastic value, great work Thank you Garrett! I needed some carpets cleaned in my house. He was quick to respond. He ended up cleaning 4 rooms, hallway, stairs, and 2 rugs. The carpets look amazing! They feel so clean and don't have a weird artificial smell. Rates are very very competitive. Without question I will be asking him again to clean the carpets and rugs again the in the future! If you're looking for quality work, competitive pricing, and value get your carpets cleaned here!!! read more

Always a great value and great service when we get our carpets cleaned. Quick, efficient and always done right.

Stellar company! Garrett was on time, explained what he was doing (before and after) and left me quite impressed. Would recommend them anytime! Tks again, Garrett! read more

He was on time, super diligent and reasonably priced! Highly recommend them!!!! He even pre treated a couple of stains left by furnace repair person. read more

5-star! Garrett has been cleaning my carpet and upholstery for more than a dozen years now. He's always on time, super friendly, very competitive pricing and of course provides excellent cleaning of all my carpet, rugs and mattresses. Never an issue and always a pleasure. I cannot recommend Garrett and Details Carpet Solutions more - give them a try! read more

Oh my Garrett is a dream! Over the years I've had many different carpet cleaning companies that I've tried. We were getting ready to sell our place in Truckee when the real estate agents told us to get the carpets cleaned. My husband found Garrett and was super happy with the job he did and the price he charged, very reasonable! He even told my hubby that the reason he started this business is he was shocked at how much other companies were charging and the sky high pricing. Recently I had Garrett come over to our home in Reno. He cleaned 2 large sectionals and most of the carpeted area in the home. I was in shock when he told me the price! Super reasonable! He was here for like 4-5 hours working. The important factor with carpet/furniture cleaning is how quickly it will dry...this means that the suction part of the machinery is top-notch. All of our furniture did carpets were totally dry the next morning! I highly recommend Garrett, he is very personable and I felt comfortable with him in my home! 10 stars! read more

Garrett knows how to run a business!! He's amazing To work with. He's prompt, kind, does an Incredible job. He will come back if you're not Satisfied The prices are insanely low! read more

He was so nice at first pretreated my couch then was very quick and thorough with cleaning! Looks brand new even with two dogs and a child on it all the time! Definitely will use them again! read more

Garrett did a fantastic job. Our carpet is 23 years old and we haven't always had it cleaned on a regular basis. We've always had cats who have left their marks throughout the years. He was able to remove all the stains. I highly recommend his company. read more

So glad we found Garrett. Not only are his prices very reasonable, he did an outstanding job cleaning our carpets and area rugs. Most companies recommend that they would take your area rugs in for approximately 4 weeks and each rug would be about $400.00. Yikes are rugs were from Amazon. Cheaper to buy new rugs. Garrett is a very friendly, punctual and honest. Highly highly recommend. read more

I've used details 4 times now and will keep coming back to them anytime I need my carpets cleaned. Garrett is responsive and can show up in a very short timeframe. I like how I can hide a key and he'll come and clean without me having to be there. He does a wonderful job and doesn't try to up sell any products. It doesn't matter if there are pet stains... same price! His pricing is very reasonable. read more

Great Service! Being relatively new to Reno and needing a carpet cleaner, I turned to Yelp for a recommendation. As usual my fellow Yelpers did not let me down. I left a message for Garrett and he promptly called me back that evening to schedule an appointment. Garrett was very professional over the phone and was able to schedule an appointment quickly. We talked about what I wanted cleaned and he did not try to upsell me...which I totally appreciate. He did a fantastic job, getting out the stains I had given up on! He showed up on time, finished very quickly, and did it all at a very reasonable price. I will definitely be making him our permanent carpet cleaner! read more

Since moving to the Reno/Sparks area in 2008, I have used Details numerous times. Today, Joey was the one to do my carpet. Great kid! On time, walked through what I wanted done, quick to get to work and finished in good time. There is never an "up sell" which so many companies try to do. I know that if I have a problem, Garrett will be back out to take care of it. Nice to see a locally owned business doing such a great job! I have no idea if they accept checks as I prefer to pay in cash. read more

We needed our carpet cleaned in a pinch and he was able to come out (we are a bit out of town) and did a great job with an awesome attitude even with a little random overlap with the house cleaner whom we didn't think would be there. read more

I can't say enough good things about details carpet solutions!! Garrett was amazing and easy to work with and I pointed out all the trouble spots in my home and each one was given direct attention and care. As a result, my carpets literally look new! I've had other carpet cleaners come out and 3x his price with no resluts. Professional, timely, cost effective, with results- all the things you want as a customer! Highly recommend!!! read more

I called Details frantically trying to get the carpets cleaned in a house we were moving out of - FAST. Garrett was very professional, honest and fair on the phone. Plus, he called in advance the day-of to confirm our appointment. I was surprised at how quickly he was able to come out - just two days after I had called. Overall he was very quick to clean (took him about 1-hour/45-mins to do 2 living rooms, 4 bedrooms and a hallway) and the carpets looked GREAT afterwards. He was very honest about what we needed to get the carpets looking their best. He was incredibly fair and honest with his pricing and didn't "nickel-and-dime" us. We'll definitely be calling him back to clean the carpets in our new home, as well as clean the upholstery on our sofa & love seat. read more

Garrett is really great to work with. He is professional, but friendly. He answers calls promptly and shows up when scheduled. Our carpets always look fantastic after he cleans them - and with 3 large dogs in our house, it is a huge job! Thank you, Garrett! read more

Just had Garrett come over and do our Master Bedroom and Stairs. He did an outstanding job. The carpet looks great. He is very professional, and answered all of my questions concerning the process he uses and future care of the carpet. We will definitely have him back again. read more

We hired Garrett over two years ago to clean our carpets when we moved out of a rental and he did such a fantastic job that we hired him again. He is amazing and professional and our landlord was equally impressed! Thanks again, Garrett! read more

This is by far the best service , experience in Reno out of all carpet cleaners I have used in Reno! Gave me an unbelievable deal and my chair that was destroy by dirt and grime from 6 years never cleaned look new. He was done in good amount of time. Very friendly person too. Will use him again. read more

Garret at Detail Carpet Solutions is GREAT! Very cordial, professional, and he did a great job on my carpeting in my two story house. He explained exactly what he was going to do and he backed his work that if anything wasn't satisfactory after the job that he would come back and fix it. I would HIGHLY recommend this business. read more

Always a great job abd top notch customer service! I would highly recommend! Great customer service and amazingly clean carpets

Very Professional! Carpets look great, good value for the money. Thanks Garret! read more

Never even got a call back when I called for a quote & appointment. Too bad the other time they cleaned my carpet they did a good job.

This is the best carpet cleaning in Reno. If you desire the cleneast area for your family this is where you need to go.

I have my elderly mother living with my husband and I, when I went to check on her I found that she had been ill during the night .She seemed fine but the carpet in her room was not. I was pretty frantic, so I called Garrett at Details carpet solutions because he has been the company that we have used for the past six years. I left a message at 7:00 am, he returned my call by 9:00 and put us on the schedule for that day. I can't thank him enough, what an excellent job Sincerely, Linda L read more

Garrett of Details Carpet Cleaning was efficient, courteous, and competent. As others have noted, he called before he came to give an ETA. He moved what needed to be moved and covered every accessible inch of the carpet, as far as I can tell, including a small but critical (entryway) area rug. Garrett used his fans and my fans, such as mine are (small) to hasten drying. I commented on his speed of working and he said, "I've done this about 7,000 times, I think. I've got the logistics down." Indeed. I was just very impressed at the job he did in the time he did it. I recommend Details. The carpet looks great! Plus: All done at a reasonable price. read more

Nothing much to add. I used to be a carpet cleaner and have very high expectations of those I hire to clean my carpets. Garret did a great job. The last company we hired left a lot of stains behind. Garret cleaned up after them and our new stains. No scamming or chinciness on quality. He's solid. read more

Got a Groupon for this service....spring cleaning! Garrett was awesome. Called when on his way over. Got everything set up and did an AMAZING job on our carpets.He even had this little cord holder thingy that saves the cords from marking up the walls around corners. Love it! We had great conversation, he's so friendly. I'll be sure to keep his business come fall! Thanks Garrett. read more

We have used Scott's Carpet Care for years, but he moved to the Bay Area and I wanted to find another independent company to use. Garrett is what everyone says. Quick, efficient, clean-cut, and professional, with no hidden agenda. I will definitely use him again. Also, I have a lot of tile in my house, and there is no doubt in my mind that he will be the guy to call when we are ready to clean the grout and tile. read more

We decided to go with details due to the outstanding reviews on yelp. Price was right, work was even better and he was on time. Polite to my wife who was home during the cleaning. We had are great room stairs and up stairs rooms done. Young kid that was working hard is always nice to see. We even gave him a tip which he wasn't expecting. If your looking for a local company I would recommend them. Cheers. read more

This company does carpet cleaning for a fairly low price and the owner is a friendly person. However, the job was done very quickly and the result was less than what we expected. We called to see if there was anything they could do to help improve the result and we offered to pay for another attempt, but they could not make the effort to help us. Garrett said he would only fit us in maybe a week later, after our movers already would have filled the house with furniture. We ended up hiring another company and had to pay twice for the same service. read more

This review may echo those of others, but it's the truth. My wife and I also came across this business via Yelp and I am thankful we did. Garrett and his associate Jeremy do a great job not only with their cleaning of my carpets but also with customer service, a skill that not everyone seems to possess these days. Their prices are fair and there was no BS "upselling" involved. Great work. I am reccomending this business to family and friends. read more

I was really happy with Details Carpet Cleaning Solutions. Garrett was quick and efficient but thorough, right on time, courteous, generous with the treatment area and the carpets look better than I thought they could! Totally pleased overall and will definitely use them again. read more

This was the best service and cleaning I have gotten bar none in Reno. Garrett told me he would be there at 10:00 and called to come over early (where most will tell you they'll be there between 9am and 3pm). He quoted a price on the phone and stuck to it after the job was done. There was no bait and switch like Evergreen does where they'll quote a price, but neglect to inform you that you won't be getting soap on your carpet with that. The job was done quickly and he even got out some TOUGH spots (paint and stains). I will be using Details from now on and recommending this business to anyone who will listen. read more

I was very happy supporting a local vendor for my move in cleaning of my new home. Garrett was prompt and very efficient. There was some extra deep staining that needed extra treatment. He asked if I wanted it done and quoted me for the extra application before he did it. He is very professional and would recommend him to anybody. (And funny too, if you get him going....) read more

Garrett is a absolute sweetheart! My dogs were being lil brats but he was very nice to them. He did a wonderful job with the carpet!! He was honest about one of our old stains (that it probably won't be removed completely but he would do what he can). I appreciate his hard work and integrity. His prices are super reasonable and it definitely doesn't hurt that he'a a good looking guy :D read more

I selected Details Carpet Solutions based on the review here on Yelp and I was not disappointed. Everything I read was true and more. Garrett came out (and showed up on time!) and was done in about an hour. There were some nasty stains from pets and I think grease. After he was done they looked brand new. read more

Called Garrett after reading reviews on yelp. Needed a sectional cleaned that I had just purchased on craigslist. He was very flexible on time, fair on price, quick and efficient, and very polite and customer service oriented. Worth every penny and will definitely hire/recommend him in the future for all of my carpet/upholstery cleaning needs. Worth every penny and the reviews were spot on! read more

Hard to believe all the five star reviews but I went ahead and used Details and they lived up to their reputation. Did a great job in a reasonable amount of time at the going price for my size home. read more