Something that started on a very good hand unfortunately ended up pretty ugly. I've been using this service for 5 years and lately the quality of cleaning was declining. I had to ask multiple times to make sure that all surfaces are wiped and always was told that if I don't like something I can look for another company. The cherry on the top was this New Year eve when I was notified that my regular time is not available and they can come at 8 am or at 2 pm - none of those slots worked because it is a holiday. I ended up without service and with the notice that they will not come again. I seriously tired of endless schedule adjustments and poor quality- glad I got a new team to work with. read more

Ingrid did a great job, I am really impressed with how clean everything is. I had a really dirty bathroom and it looks brand new now. She is very friendly and was on time, I highly recommend her service. Thank you Ingrid! read more

Friendly, well priced, quick, and thorough! Ingrid is very friendly and pays attention to what I had wanted to get cleaned and she and her team cleaned everything so well! I did not know how dirty everything is until they were done. Definitely recommend! read more

Ingrid was incredible, friendly, and just got the work done right. We had just moved into our new place and painted all our walls and she got so many of our paint stains out of the floor! The house was pristine and smelled amazing when she was finished. Definitely will hire her again if we need another professional cleaning! Edit: She also took all Covid precautions which was an added bonus! read more

Ingrid and her assistant did a fantastic job. Having lived here for 2 years and a shedding dog, they had their work cut out for them. Took care of it all. Excellent results. Highly recommend them. Thank you Ingrid!! read more

Ingrid and her team were fantastic, they were on time, worked the entire time. My place hasn't been cleaner! Must book again! read more

Fresh Start Cleaning Services - Ha... I let this get pretty gross! - Home Cleaning Near Me

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Really, this was an amazing job! The place was covered in dog hair and they did a great job getting everything clean and smelling fresh. Was very easy to communicate with, they arrived early and were able to add on cleaning the fridge and oven as well. I'll certainly be using their services in the future! read more

Absolutely fabulous! I wish I had taken a picture before my toddler got at our house. Ingrid is impeccable, fast, and so conscientious of our kiddo that she never even wakes up during a nap if Ingrid is cleaning. I work in healthcare and am pretty strict on COVID precautions but we finally found someone we were at with coming into our home. She always takes precautions, always with a mask, everything. We have tried a few services pre- and post-COVID since moving to the Newton-Watertown area but she's just the best. Her prices are more than fair and there's always this little something from the toilet paper having the little fold or our daughters stuffed animals lined up. Coming home after she's been to our house is better than a massage or glass of wine! read more

We were looking for a deep cleaning service for our home before moving in. We chose Ingrid's service because she was local, and the reviews seemed positive. This was our first experience with her service. The service did a thorough job, but had some difficulty placing the oven back. To help with this unforeseen circumstance, Ingrid sent out a licensed handyman, and it has been placed back correctly. We were overall grateful for the timely service. read more

Ingrid is the best cleaner of all the services we have used. She is professional, trustworthy, on-time, a great communicator and of course does an excellent job cleaning! Ingrid does all the cleaning, and holds herself to a very high level of quality. I highly recommend her. read more

Great job!!! Should be 10 Stars!! My condo was a real challenge and now looks pristine! read more

Could not be happier with Ingrid and all the hard work she did cleaning my home! She went above and beyond my expectations and was very easy to communicate with. Fast, efficient, friendly, reliable, and professional! I've already scheduled my next house cleaning! I will be recommending to friends and family! Thank you Ingrid! read more

Ingrid was awesome. I messaged her on Yelp Sunday morning, and she had availability Monday morning. She was very easy to communicated with, very prompt responses to my questions. She quoted me a pretty low flat rate which surprised me, and when I asked about it she said it's an effort to make me a regular client. She arrived early on Monday, and she did a phenomenal job. I work from home, and my home is a studio apartment, so I was worried that working around me like that would make her uncomfortable, but it didn't slow her down at all. I'm definitely going to hire her again. read more

Ingrid and her other cleaner were great. Ingrid is responsive, provides all the necessary information, and was easy to schedule with. When they arrived, they were very kind and wasted no time and got right to work. They were both very efficient and I'm impressed with their work, so much so that I've hired them to come back monthly. I trust them in my home and am so pleased I found this company. The work, price, and customer service exceeded my expectations! read more

Ingrid is wonderful! She always does a great job and is very thorough in cleaning every room. The kitchen and the bathrooms are spotless and she does a great job in my youngest daughter's room which is always a disaster. She is incredibly friendly and always arrives promptly and does a great job making our home look spotless. Our dog is always sad when she leaves for the day! read more

Ingrid and her partner are fantastic. They show up on time when they're supposed to. She verifies her appointment the day before. and they do a fabulous job. read more

Great experience! Ingrid and her friend did a great job before we move into the new house. They are punctual, professional and flexible. Definitely five star service that we have received. Highly recommended! read more

Ingrid & Helen are amazing. After receiving quotes from many other cleaning service companies I am grateful I selected Ingrid. She is responsive, professional, so friendly & above all she left our home sparkling! I am a very clean, OCD, mother of two little ones with very high expectations. Ingrid & Helen surpassed them. We look forward to their services again! Highly recommend! read more

Fresh Start was able to come to my home the day I requested service! They treated my requests with care and asked questions if they weren't sure of something, yet respected my space as I was working from home when they arrived. Very friendly, extremely reasonable rate and they worked quickly. I should have hired them months ago! read more

Ingrid always goes the extra mile. She is prompt, friendly, thorough, consistent, and a great cleaner. We appreciate her flexibility, and we strongly recommend her. read more