What a wonderful place filled with great staff. Someone very close to me was recently a patient…read moreover at West Valley Detox Treatment center. She had been to a few different rehabs, but didn't seem to help her. This place not only helped her mentally but physically as well. Their program for drug and alcohol detox did wonders. They care so much about their patients well being. This was one of the most difficult journeys but I'm so glad West Valley Detox in Tarzana worked their magic. Beyond thankful.

I heard great things about this place so I recommended it to my friend for her brother. They were…read morebeyond pleased and were beyond thankful. They loved the service, attentiveness, how clean it was, and overall the entire facility.

I've seen my share of therapists, and know when a psychiatrist is "the real deal." Dr. Vause truly…read moreis: she is patient, attentive, kind, and deeply knowledgeable. For someone with such experience and expertise, she's extremely down-to-earth and approachable. I came to Dr. Vause at a time of change in my life (at work, with family, and in my relationships), and my stress was surging. My depression and anxiety levels were becoming hard to manage, and I was turning to drugs and alcohol to cope. Dr. Vause helped me get through it. In addition to counseling, she guided me through some challenging but needed adjustments to my medication regimen. Every med suggestion was explained clearly, Dr. Vause answered all of my questions, and I knew what to expect in terms of effects and side-effects. I never felt as if pills were just being pushed my way; she really wanted me to participate in my own treatment and understand her reasoning. In addition to the excellent medication recommendations and adjustments, she is a wonderful therapist. Since seeing her, I have felt much better, and have experienced real improvements in my life. Her combination of innate sensitivity, compassion, and deep medical expertise is quite rare. I feel completely comfortable and secure in this relationship, and am fortunate to have found this exceptional doctor. I know I am cared for as a whole person, not just a bundle of problems, and there's nothing I hesitate to talk to Dr. Vause about. Having her in my life is itself therapeutic and a source of strength for me. Thank you Dr. Vause!

Called today for an appointment based on positive reviews. Dr Vause answered and told me she was…read morenot accepting new clients (I also emailed her 2 weeks ago but never received a response); I politely advised her to update her website to mention this but she didn't seem to care. I asked for a referral (virtually every doctor has at least one other doctor they refer patients to) but she had NONE. She seemed completely unapologetic and I felt like I was simply wasting her time and she just wanted me to hang up. Obviously since she has no openings for new clients there is no harm to her business by posting this...only saving others from wasting their time. I am suicidal and need a doctor asap. But I don't need a doctor that lacks compassion and has no interest to help unless you happen to be an existing patient.

I was referred to Dr. Peterson for back pain. I met with 3 doctors and appreciated that he took the…read moretime to patiently review my MRI's, and answer all my questions in great detail. I chose Dr. Peterson for to be my treating physician. I had an epidural to alleviate sciatica and lower back pain. Everyone at the surgery center took excellent care of me and the procedure went very smoothly. Big thanks to the kind reception staff, nurses Mariana, Marita and Virginia, as well at the x-ray technician and anesthesiologist Dr. B.

I have worked for Dr. Peterson and I have had a positive experience working for him for several…read moreyears. He is an amazing doctor. The fact that he is professional and has a good rapport with his patients who speak highly of his bedside manner and ability to establish trust. he is effective in managing pain and helping his patients find relief.

Wow can I just live there... My story is I've probably been to every facility in Malibu to OC..I've…read morewas always able to put a couple of days to months together off alcohol but never benzodiazepines.. This time I feel completely different for once in my life I see that light at the end .I have hope that this is the time for me.. not only am I'm free from alcohol but will be off Benzos for the first time ever in my life after 28 years of this chemical owning my life dictating and stealing what was god given to me.. So many beautiful days and opportunities that I lost but no more Thanks to Northstar Im slowly getting my life back.I feel anything is possible now.. I can't thank Northstar enough from the owners that come and sit with each client and ask them how can they make Northstar better or what can they do to help you reach sobriety I've never had that experience anywhere not at passages Malibu not at Cliffside .What incredible people that make up the staff there.. I felt like I was in good hands from the moment I arrived and The Dr came into see me at 7am personally .I can't say enough praises about the Dr there.. So many Drs tell you what they are going to do and how they are going to treat you .but Dr Meza was different he listen to my input and worked with me to get sober. Just wanted to thank the staff they are more of a extended family then staff just beautiful caring people.. Thank you for your patience and kindness...Thank you for caring for me .. I would recommend Northstar to anyone that is considering getting sober where other places did not work Northstar did for me.. I hope you find what I found at Northstar ..What a special place...

He's really great and caring. I definitely would recommend him as he has a lot of empathy and…read moreknowledge. He knows what he is doing and is very responsive. There is a reason he has 5 stars!!!

Dr. Martinez has helped me in the area of opiate addiction for over one year. He is caring,…read moreinvolved, and takes the well-being of his patients very seriously. Through the years I have been to many doctors for this area of treatment, and could not recommend a better doctor than Dr. Martinez.

I do NOT recommend this office. The disorganization and poor communication puts his patients in…read moredanger of mistreatment and misdiagnosis. Full experience here: After I received my blood work results, I attempted to make an appointment at the doctor's request. Via phone call, the receptionist advised I schedule via text. Each of the 4 times I attempted to schedule via text, they responded as if I'd never messaged before, never giving me an appointment. This took a full week of trying and then finally they said it was best to schedule via phone call. I quickly called and aired my frustrations with the runaround they gave me, requesting to speak with the Doctor. The next day, when the reception team connected me with Dr. Hirt, he answered saying "Happy Birthday!" He thought I was a completely different patient. If this much poor communication is happening in this office between the staff and Dr - and he isn't even aware what patients he is speaking to - how can I trust him to properly diagnose me? The Doctor and his staff do not have the capacity for the quantity of clients that Dr. Hirt takes on. Distraction and bad communication in a medical office lead to malpractice and I do not want anyone to put themselves at that risk by going to his office.

10 years and I'm still going to him!!! I stopped for a while and it was the biggest mistake of my…read morelife! Glad I'm seeing him again.

I'll just leave this poem here you guys can get the gist of it…read moreThey told me 20 minutes before I was supposed to get into an Uber. And all the things they told me why I couldn't come. They let me in before this is a dual diagnose. I have a drug and a emotional problem. And they know and it's grief it went to someone's desk and they specifically said no. 20 minutes before I even supposed to get into this Uber. I'm rejected and now I'm at home and let's hope fentanyl or something doesn't take me out. The Weight of Compassion I've seen it all in recovery's fight, how we forget the pain our of the darkest night. We think we're better, we think we've won, but who are we to turn away anyone? Addiction can be combative, angry, afraid, and sometimes it feels like they lost they're way. "F you" or "go f yourself " sometimes is the best thing I can ever hear Because It shows me they're ready to fight for their life , but they're still stuck in fear! But every day is a new chance, a fresh start, even if they fall, we still have heart. We think we're strong because we've come this far, but what's strength if we forget who we are? Were weren't born in pain, or in love that was lost? So we can find our strength again and take it back at all costs! It doesn't matter if you were born rich or born not so lucky But fuck it what is money?power? Recovery if we still live in shame! But the point's not where we've come from or been, it's knowing we're human, we all have our own sin. Remember the day All we needed was someone to say, "Here's my hand, let me help you find your way." I worked in recovery, helped people stand, But trust me I've seen some fall and die It's shit i'll never comprehend. my mom always said, " I don't care if they've been here once or 100 times" let them in because you never know when the miracle will happen. WE WILL never turned anyone away no matter where they've been! I believe in divine intervention! That's why I have integrity and good intentions! It's not about days, not about the using streak-- It's about the  love and compassion, when it's help that they seek. Addiction has a grip on my boyfriend , and a lot of my friends and sometimes it feels like there's no end. But I'll never turn away, no matter how much they've fallen, because I know the pain of being forgotten. So If they need help, be here to stand, whether they stumbled or just need a hand. For profit isn't worth the price we pay, when lives are at stake, kiss my ass, we don't ever walk away. No matter your past, no matter your flaws, you're still worth the fight, still worth the cause. I'll never let you drown in the deep, because compassion's a promise I'll always keep. So the people that turned me away I say f you in the nicest way.!

Amazing . Their location in amigo sanctuary changed my life for the better. I am sober , and am…read morecoping with my trauma all bc of their amazing staff and therapist

I just finished a stay at Altus.  I couldn't  be happier.  I have been to other luxury rehabs in…read morethe LA area but nothing compares.  From the minute I walked into Altus I felt the love.  The staff is amazing.  The owner Genel was always present at the house.. which is unheard of.  She was very involved and she wants the best for her residents.  The therapists Ian and Jonatan are the best of the best. I felt so comfortable with them. Luda the nurse always had my meds available and worked overtime to help find them if needed.. Most importantly the techs are incredible.  They were always around for me.  They listened and shared their story which was great because I felt they really understood what I was going thru. I could tell they really cared .  The chef was amazing.   The house at Altus was beautiful. It had everything I needed.  They offered yoga,massage, kickboxing and more. There isn't any other place like Altus.  I highly recommend  them. They gave me a wonderful start in my recovery.

This place is a scam! They use body brokers to poach struggling addicts who need help and they…read morebring them here under false pretenses. Their broker by the name of Brenden M and the owner GUNEL ILYASOVA stole thousands of dollars from me and I was forced to leave the program after they collected over $50,000 from my insurance. I am currently working with the Insurance Company and law enforcement to shut this place down or at the least investigate and audit everything that goes on here. I would recommend that you or your loved one go elsewhere if you are seeking true genuine help because I promise you this is not the one.

Was very good with me Helping me…read more Answer all my questions Given my son money I will give

If I could give no starts I would. I would like to express…read moremy deep concern regarding an experience I recently experienced involving my son seeking help for addiction. My son who made the difficult and courageous decision to ask for help was required to wait for an extended period (7+ hours) without being allowed access to basic restroom facilities. Regardless of the circumstances that brought someone to seek treatment, every person deserves to be treated with dignity, compassion, and respect. People struggling with addiction are human beings who are often at one of the most vulnerable moments of their lives. Denying or delaying access to basic human necessities sends a message that they are less deserving of care and compassion. This type of treatment can discourage individuals from seeking the help they so desperately need and can undermine the trust that healthcare and treatment facilities work hard to build. I understand that facilities must follow policies and procedures, but those policies should never come at the expense of a person's basic human needs. I respectfully ask that this situation be reviewed and that consideration be given to ensuring staff are equipped to provide humane, respectful care while maintaining safety. I hope this concern will be taken seriously and used as an opportunity to improve the experience of future patients seeking addiction treatment. Everyone deserves to be treated with dignity, especially when they are taking the first step toward recovery.