Beautiful facility. Never overly crowded. Clean. SO clean. Plenty of parking. Outdoor saltwater lap…read morepool that allows you to RESERVE A LANE. That's huge for a swimmer. Classes are great - the ones I've taken were Yard and Svelte. Almost don't want to leave this review for fear that people may see it and we'll get too crowded. First time I've ever signed a contract with a gym and I couldn't be happier. 11/10.

I absolutely LOVE The Preserve! We've been coming here for a few years and recently made the…read moredisheartening switch to Lifetime (another great choice!) only because of the lack of childcare. Don't get me wrong, that's not a complaint! It's what makes The Preserve even more amazing, because it feels like a modern California spa, looks like a spa, smells like a spa... and sounds like one, with the lack of noise! Every time I've been here, there are no more than 10 people total, including staff! Which btw, all the staff is super sweet and wonderful. The gym itself is so clean and pristine. Parking is plentiful.

I have been a member of this gym for years as 24 Hours Fitness have a tremendous amount of…read moreequipment, classes, trainers and workouts for everybody! Very friendly and professional staff to assist you. The check in process is very easily, many classes throughout the day and several products for purchase..!! I definitely recommend this facility to all ages and all levels of workout experience...

Visited on May 4. I was unable to connect to WiFi while in the gym. I asked for help at the front…read moredesk. Zero help was received. Left early bc of it.

I joined in November, 2025 and had an issue with my membership. I tried talking to a couple of…read morefolks at the sales and training desks and was still unable to resolve it. Yesterday I decided to try and fix the issue again and I had the good fortunate to meet with Jonathan, the GM. He was friendly and super helpful. He actually took the time to explain why the issue was happening and then gave me a couple of options to resolve it to my satisfaction. Thank you Jonathan!!

I love this gym been here for 1 year I have gained good muscle and I recommend coming or moving to…read morethis gym if you are thinking about moving to this gym!!

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!

I had been a member of this gym for 5 years and had a great relationship with the management or so…read moreI thought. I was injured by their equipment which is mostly second hand horribly maintained throughout the facility. I made a verbal report to the owner through the front desk staff and I offered a solution. I returned to the gym a few days later and was frustrated when I nearly injured myself in the same manner due to the same faulty equipment. I immediately approached the owner who informed me that my her gym was protected from any liability because all customers signed a waiver and that I should be more careful! I informed her that the waiver would likely protect her from some liability but not from the gross negligence on the part of Befit gym due to the fact that MOST of the equipment is in poor repair and they are aware that they are putting patrons in safety risk! She argued me to the point that it became a hostile environment. He became Karen! She wouldn't even allow me to file an incident report. I had them cancel my membership. I am now moving forward with litigation. I do not recommend this gym to anyone . UPDATE: the gym doesn't appear to have any liability insurance or an incident reporting process. After I inquired about the two, the owner unbeknownst to me, made a criminal complaint to the police alleging some fictitious claim as an attempt to shield her business from liability in future litigation. Had one of those type officers arrived, I could be dead. Please do not patronize this business. It is not a safe environment for any of US!

Fantastic gym! It's an old school gym fully equipped with every machine you could ask for. Good…read moremusic too. I strongly recommend it.

Not realizing how large the city of Houston is, this was quite a drive for me to get to from where…read moreI was staying, and I speak for someone who is not familiar with the city-much less Texas-at all. Since I mapped it out beforehand, I knew where to park and how to get to the gym. This was a fairly large shopping area, but EQX was right there, and the desk is there in front once you enter. There was a really nice girl this day with long braids, and she directed me upstairs to the locker room and informed me that parking validation was not necessary at this time; the gate just went up as you pulled up to it. Perfect! After going upstairs, I did wander around and then a trainer directed me over to the locker room, which was spacious and very clean. The fitness floor is on the second, and as soon as I found the treadmills, I knew where I belonged. Light movement in the stretching area after, and then back to a shower with decent water pressure. What I was fascinated with was how friendly staff was. Trainers actually smiled and said goodbye which you won't normally see in California or New York. I certainly wasn't at home! Compared to other locations, this one was very low-key, although I admit I came during the afternoon where it was probably quieter. I had forgotten this is the location that I was in contact with back in 2020 when I had ordered some masks from their shop since they were actually open. I had such a good experience that the trip here to see them in person was worth it!

Do not waste your money at this place. It is not worth it. I did for many years. Save it.read more

We are a retired, long-married couple who joined LifeTime Fitness four years ago. We joined after…read moreour son, a long-time member of the Life-Time Fitness Signature River North Club in Chicago urged us to check it out after another national chain where we worked out suddenly was unable to keep its swimming pools and locker/shower rooms operational (and clean) and the workout machines in repair. LTF had bought out the previous operator, City Club, and invested millions in renovating and updating the facility. We met at and continued, as a couple to gravitat to large health clubs in different cities where we worked and lived for over fifty years. During the tour, where we were shown the various centers for weight training, the outdoor swimming complex, yoga studios, Pilates studio, ballet barre, a full service cafe and a very impressive spa/salon, and recovery room, I commented, "Goodness, I could live here very happily." We both have been very pleased with our experience there and feel that it is well what we pay for our membership. We travel a lot and have visited LTF clubs in different cities and have been pleased by the consistency of the programs, facilities and maintenance of a clean and functional facilitiy. We are usually there, working at maintaining our heath, both mental and physical a minimum of five days each week. But, I am writing this hot mid-July Sunday in 2026, to give two thumbs up to the entire LTF staff and management for the annual extravaganza, Poolchella, that was held over most of two days on two successive weekends bracketing our nation's 250th 4th of July celebration. It is one of the regularly scheduled music and dance events offered across the year on weekend days or weekend evenings described as adult get-togethers. That part I guess, is true but incomplete. The club's bar had two or three men and women constantly assembling cocktails and other libations, sandwiches, plates and snacks which were delivered to the many people out on the expansive, pool deck that has a variety of green and flowering plants. A succession of DJ's laid down very nicely synched non-stop pop and rock music tracks. The music drew me outside where I completed over 20 one/fifth of a mile circumnavigations of the pools where I ambled along at about 4.2mph movin' 'n groovin' to the 125 bpm beat the male and female MCs were laying down for well over an hour. It was hotter than hell under the sun in H-Town. I didn't care. I hydrated and took breaks to assess my well-being before picking up the pace over and over again. The LTF club leadership, GM Randy Doty and Club Membership Concierge Desiree Cortez, also provided floaty toys and a bounce pit and a variety of other kiddie attractions to enable entire young families to have a great holiday memory. And, therein lies the reason why this particular "urban country club" is so popular. The club offerings--from traditional solo weigh lifting to yoga, dance, Tai-Chi, strength, Pilates, cycling, swimming and group fitness classes welcomes not only the traditional gym rats and a surprising number of former college and professional athletes. They also offer a rich mix of classes that are directed to people like ourselves (AKA Aroras) who have made it to age 55 and beyond and understand that muscles do not age out as long as they are regularly and responsibly exercised. We routinely take classes with men and women who are well into their 70's, 80's and 90's and are still at it. But, LTF also has a very impressive kiddie care facility, so mom's and dad's can take advantage of the Club's classes, very clean family changing, showering locker room, use the cafe or the assigned out-of-the-office work area and get a mani-pedi, massage, assisted stretching session or work out with one of the many personal trainers, confident that their babies and toddlers and little kids are kept busy, clean and safe. For my wife and me, the Greenway Club is a central part of our Houston retirement. We enjoy the tri-part goals of LTF Arora--"Healthy. Active. Social." Bravo Randy, Desiree and the terrific crews!!

As always when I have an issue I know I can reach to Desiree. Desiree has been fantastic to work…read morewith. She's always approachable, professional, and genuinely helpful whenever I have a question or need assistance. She consistently goes above and beyond to make the experience at Life Time smooth and welcoming. Great customer service and a pleasure to work with. Highly recommend!

I am writing to express my serious concerns about the lack of security and the continued decline of…read morethis gym. My car was recently broken into in the gym's parking garage sometime between approximately 1:30 a.m. and 3:00 a.m. Although the garage has good lighting, there does not appear to be any meaningful monitoring or security presence during those hours. What is even more disappointing is the manager's apparent lack of interest in addressing the safety and overall condition of his own facility. Members should not have to worry about their vehicles being broken into while they are inside working out. Good lighting alone is not enough. The garage needs active camera monitoring, regular security patrols, and a clear response plan when incidents occur. The conditions inside the gym are also unacceptable. The locker room is regularly dirty and does not appear to be cleaned properly. I have seen pubic hair left on the floor, and the steam room is often unsanitary as well. Broken machines remain out of service instead of being repaired or replaced in a timely manner. There are also frequently homeless individuals sleeping inside the gym, which raises additional safety and sanitation concerns for paying members. The facility continues to deteriorate, and management does not appear interested in correcting the problems. A manager should take pride in the gym, listen to members, and ensure that the property is safe, clean, and properly maintained. Instead, these issues have been allowed to continue while members are still expected to pay full membership fees. I expect the break-in and the ongoing concerns about security, cleanliness, and maintenance to be taken seriously. Immediate improvements are needed before another member becomes a victim or someone is harmed.

I've been going to this 24 Hour Fitness location and I gotta say, this place is awesome. It's…read moreclean, the equipment is solid, and overall it's in great shape. There are a couple machines that could use some repair, but nothing that takes away from the workout. You can still get everything in without a problem. What really stands out is how well this location is kept compared to others. It blows the Dallas location in Richardson out of the water. If they stay on top of those few repairs, this is easily one of the better gyms around.

The pool is not being cleaned properly. There is stuff floating in it and it seems they arent…read morevaccuming it. I see the same things floating for weeks. There is always sand in the indoor pool. Also, there are constantly women who get in the jacuzzi with only a towel on and it is so unsanitary. No one enforces the swim suit covering required.

I've been a Lifetime member on and off since 2013, and consistently at this location for the past…read moretwo years. There was a time I truly looked forward to coming here, but lately, that feeling has shifted. Earlier this year (around February or March), there was an incident where a man entered the women's locker room - far enough in that it was clearly not an accident. I reported it immediately to staff, but I never received any follow-up, which felt unsettling, especially given how tucked away the women's locker room is from the men's. Additionally, the equipment at this location feels outdated compared to other clubs. There are frequent maintenance issues, and the overall layout doesn't seem optimized for peak times. If you're hoping to train legs for example between 4-7 PM Monday through Wednesday, be prepared to wait - often long - for machines or platforms etc. Interuptions during your sets are the norm. Even gyms with a significantly lower price point, like EOS and planet fitness, have more versatile equipment (e.g., a dual abductor/adductor machine), which could be a worthwhile upgrade here. Crowding has also become a major issue. Over the past couple of months, the gym has felt consistently packed regardless of the time of day. If there's a new sign-up promotion running, it may be worth re-evaluating how it's impacting existing members. It's incredibly difficult to follow a structured workout when you have to constantly rearrange your routine just to get access to equipment (if you're lucky). Parking has also become a huge deterrent and adds another layer of stress to each visit. The class schedule is not great either, as a yogi, i rarely have the opportunity to attend a class, and wish they had AM sessions available. Pickleball courts are fresh and new, but are first come first serve, and since they have been installed, have not had a chance to use them, due to strenuous wait times. Not to mention the amount of people who walk around with tripods at peak times recording, hence why i pay the fees to not be around people recording.. While I appreciate the under-26 discount, which brings the monthly cost down to around $220, I'm beginning to question whether the value is still there. I would really encourage management to consider updating equipment and rethinking capacity management - especially at peak hours. It's difficult to understand how this location is being ran when other nearby locations offer a much better experience for a similar price point. The one thing they do right is customer experience. I always enjoy getting to speak with the front desk staff and trainers. I really hope this feedback is taken into consideration for improvements, and helps out anyone who is considering spending $3000 a year to work out here.

Super friendly not crowded atmosphere with top instructors who really know how to set the tone for…read morehigh end exercises. As a health professional for over 20 years and former group exercise instructor, I can see how the Instructors motivate with a specific exercise strategy . They have helped a former patient of mine to get ready for Army officer training and it has made a big difference in his fitness being able to climb up large obstacles courses with heavy packs on and crawling under barbwire at Army base. Highly recommend if you want a smaller gym with huge experience and skilled instructors that offer personal instruction.

Houston I have finally found my place for fitness. This specialty gym offers small specific…read moretraining classes that are some of the best I have seen. From HIT classes to strength and conditioning, it has made a difference in my ability to ruck at Army training with #35 on for 13 miles without feeling I couldn't make it. The staff is highly trainied with former professional soccer players and others doing the classes. Their staff really understands what is needed to improve my flexibility and strength. Thank you to Natalie, Mark Jeremiah Lana and Julie for the extra time to make sure each class is personalized, professional and Specific to my needs.