Great pricing, the unit was extremely clean, but what impressed me the most was the customer…read moreservice we received. We were helped by an employee by the name of Jamie. It was an extremely hot day and she came around multiple times seeing if we needed cold waters, she even brought us cold rags to cool off with. She definitely went above and beyond. I will be recommending to all my family and friends needing a storage unit.

Very easy to rent the unit and the 6months free deal is a steal! Office staff is very friendly and…read morethe grounds are very clean.

Aundrea was amazing! She helped me out a few times while I was using their services and help me…read morewith the move out. She made this experience very pleasant & painless! I would come back just for her customer service

Aundrea was very sufficient & helpful with everything. She is very sweet & gave me the best…read moreservice. Looking forward to getting moved into my new unit.

I absolutely love the people at this storage unit. I have been to a few storage places and I could…read morenot deal with them. This place is so nice and understanding. They are funny. I love these ladies!!!! I've been here a little over 3 years with absolutely no issues!!! That is amazing to me. I will be sad when I have to move my stuff out. They are a perfect 10. ~Adrianna

They raised my space rent well over 100.00 dollars without notifying me. If they did notify me it…read morewasnt on my storage unit is was buried in an email I don't or didnt find. They offer absolutely no security, cameras don't work. They have rats and no pest control and they are hard to get ahold of when you want to speak with someone directly. Dont expect customer service or your items to be protected there is none. But they will charge you an arm and a leg in rent raises which are often, like every couple of months. If you pay a day late you will get an additional 60.00 late fee added and they lock you out of your unit until the balance is paid. I do not recommend them in any way shape or form and I am leaving and not using their business in the future. DO NOT RENT FROM PUBLIC STORAGE FOR ANY REASON THEY ARE HORRIBLE AND CHARGE A FORTUNE FOR ZERO SERVICE.

I moved out weeks ago I asked if I can just pick up the check…read moreStaff stated they have to send it in the mail after weeks I emailed asking about the check I was just told the accountant is out of town. I see very poor office procedures I will be filing a complaint to the county

Great storage place, affordable and the staff are helpful, and professional! Can't say enough good…read morethings about this business

This storage is the most expensive in Sacramento by far. They also keep increasing their prices…read morealmost monthly. Slum lords

Don't even rent from them they lie about everything and they put your stuff up for auction when…read moreit's not been 3 months

Lloyd was very helpful. Check-in was such an easy process. I do feel like my things are safe and…read morethis was the best price for the value around my neighborhood.

The office manager is the best but customer service over thr phone forget it they are the most…read morecondescending piece of shit you can ever deal with. Every fking time I call I don't see your account, when I give mine? Mind you i have not spelled it out for her to say that yet? So how the hell can you see or not see my account if I didn't spell my name it's not easy to spell since there are plenty of ways to spell it. So I asked her well how did you spell it if you cant find? She's like well obviously I didn't spell it right if I can't find it! You need to spell it then I can find it. ok now I had to pull myself together because I remember her from the first time I called when I was stuck behind the gate at their so called 24/7 facility i forgot my phone and needed them to open the gate this bitch took 15 min opening a gate because she can't find my acct again because without asking me how to spell it or what's my full name she putting her own shit in the system I was stuck in the facility for 35 min. Also plenty of spiders an roaches. Rent increase almost 300 for a 10x10

Avoid this place if you value your belongings. The facility is infested with rats, and despite…read moreclaims that their insurance covers up to $2,000 in damages, they only reimburse a maximum of $500 for rodent-related damage--even if you've purchased their premium insurance. The information they provide is misleading and unreliable. This is in climate control storage. All my babies furnitures /appliances, sofas, two carpets totally damaged. Everything smells bad and poop every where. It cost me more than $2000 to $3000 of damage.

Had a great experience here at Westbrook. I looked at 3 different places in the area and found this…read moreplace to be the most clean, organized, and friction free in terms of onboarding. My wife was really stressed about putting our stuff into storage quickly and they made it a fast, easy, and dare I say peaceful process. It's new and locally owned and operated. Not one of those chain places that don't care about you.

Toni was so welcoming and knew the self storage business well. She was a pleasure to work with.read more

Seems like the the thievery problem has been eliminated for the moment. Haven't seen ANYTHING…read moreshady-ish around for a bunch of months. Office workers are a great group of people's! My only niggle now is about the BRAND new manager (less than a month old!) who seems a little to "nosey/controlling" for my tastes - but he maybe in that, "I'm new so I want to impress by REALLY being SUPER anal about all the rules" mode so I'll give him bit to settle in and be a little more compassionate...Value wise? Dang my contract was renewed just about a year ago and I've already had TWO rent increases! Dang it!