DO NOT RENT UHAUL THROUGH THEM. I rented a uhaul for a 2pm pickup time and arrived at 1:50pm. The…read moredoors were closed until 2:40 so it was a inconvenience to me since I'm in the middle of the move and had to return the truck at a specific time. Next problem is when I got into the truck the trucks gas meter was nearly on E! I finished moving furniture and returned the truck 1hr earlier than the return time. The worker was out front and when I parked I asked him do you want me to drive it in or will you do it? He said "I got you brother" and he drove it in and I drove away to continue my move. Guess what? "They lost the key" for three days. I was called by uhaul themselves asking where the key was! I'm like what? The worker drove the truck in himself, check the cameras. It was confirmed that he did. I did not receive my final bill until the 4th day which was another inconvenience because they took $100 as a deposit. It was all unprofessional, absolutely an inconvenience and I only got half my money back. The manager was great and that's why I'm giving 1 star but past that terrible experience. Use uhaul elsewhere.

Do not rent a storage here or any Devon storage. The management is grossly unprofessional,…read moredishonest, with absolutely no integrity. They lied to me multiple times. The upper management told me that I was upset because I was "not getting my way". From the head honcho in Oakland. Go figure. Crooks all the way. My unit was robbed and ransacked. The manager at the time conveniently disappeared. STAY AWAY.

They raised my space rent well over 100.00 dollars without notifying me. If they did notify me it…read morewasnt on my storage unit is was buried in an email I don't or didnt find. They offer absolutely no security, cameras don't work. They have rats and no pest control and they are hard to get ahold of when you want to speak with someone directly. Dont expect customer service or your items to be protected there is none. But they will charge you an arm and a leg in rent raises which are often, like every couple of months. If you pay a day late you will get an additional 60.00 late fee added and they lock you out of your unit until the balance is paid. I do not recommend them in any way shape or form and I am leaving and not using their business in the future. DO NOT RENT FROM PUBLIC STORAGE FOR ANY REASON THEY ARE HORRIBLE AND CHARGE A FORTUNE FOR ZERO SERVICE.

we rented a storage online, there were a few glitches with it but we called and straightened those…read moreout. My husband then went to the storage and didn't have the right code to get in. No one was around to help so he came home. Apparently if they have staff they don't require them to answer the door, so my husband went home and called, it took about 2 hours to talk to the right person who told us that there is an error they didn't have the unit we had asked for and they shouldn't have charged me $92 as advertised on line but rather $134. WHAT A BUNCH OF GRIFTERS!!!!

The gentleman in the counter was very helpful and the rental process is very fast and easyread more

Aundrea was amazing! She helped me out a few times while I was using their services and help me…read morewith the move out. She made this experience very pleasant & painless! I would come back just for her customer service

Great pricing, the unit was extremely clean, but what impressed me the most was the customer…read moreservice we received. We were helped by an employee by the name of Jamie. It was an extremely hot day and she came around multiple times seeing if we needed cold waters, she even brought us cold rags to cool off with. She definitely went above and beyond. I will be recommending to all my family and friends needing a storage unit.

They were very responsive to my email request. They had units available. I just found a closer…read moreplace.

Honest Experience - Saved By Sierra This month when I…read morecalled to make my payment I had an extremely frustrating interaction with the on-site manager, John, who was rude, condescending, and even hung up on me while I was trying to make a payment. Fortunately, Sierra from corporate reached out after I raised concerns. They were very kind, professional, and apologetic, and helped us mediate the issue. That effort and understanding meant a lot and helped turn the situation around. I hope the company can kind John a different role that does not require him to interact with customers.

I received a pre -lien letter saying I had to pay before 12/5 so I went in to pay and the manager…read moreJohn Winton still would not let me access my belongings he crumbled the letter I got in the mail and threw it at my head and said that he did not send it even though it said his name on it I thought that was very unprofessional, he called the police on me and I reported what he did to me and I was recording the whole thing. He then agrees to a pay and vacate so I had to have my belongings all out by 5 next day. I almost had everything out asked for a lil more time he calls cops on me and now I keep trying to get a hold of him to please let me pay to get rest of my stuff out but won't respond. Also nobody should be living there and I pointed out to him people living in there motor homes on property he acted surprised he's probably making side $.

We went to check out some storage places in the area and we'll, it was just so easy here, we didn't…read morelook any further. We stopped by and asked for info and ended up putting a reservation on a spot that day. We came back the following day to finish locking it in. The process was so easy and hassle free. The keypad is easy to work to get in, the area is clean and well lit, and having 24/7 access makes my life easier. I didn't take the time to price shop because for the size we got, it seemed reasonable to me. No need to look any further.

This is a brand new facility. Everything is clean and well maintained. Jordan & Ashley work the…read morefront desk. They were both very helpful & friendly.

I showed up just before closing time and Kristen at the front desk still took the time to help me…read moreeven though they were getting ready to close. She was very patient and showed me the different storage unit sizes available without making me feel rushed. That's what I call going above and beyond with great customer service. Thank you, Kristen, for your professionalism and kindness. Because of her help, I highly recommend this place if you're looking for storage.

I worked with Kevin and he was such a huge help. He was able to get me the unit that would work…read morebest for what I needed. Answered all of my questions and made sure I understood everything. I am very happy with my experience. Conveniently located, clean units, and wonderful staff.....And the price is totally affordable.

This place appreciates their customers and knows how to do business…read more I have had a unit here for several years. The manager Anthony busts his rear to keep the place clean, and take care of the renters. One time on a Sunday around6am, I went to see if they were open cause I needed to pick up some stuff, and there was Anthony, cleaning trash up on the site...on a Sunday, early morning. Gotta love it. Plus, if there is a problem they take care of it right away. This is just my experience, but if you ask me, this is the best experience I have had with any storage facility in many years and many different places.

I have had my rental unit at Superior Self Storage for 23 years. Just moved out. Anthony and his…read morecrew over the years have been wonderful - friendly, professional and caring. The facility is kept extremely clean. I always felt safe when there. I highly recommend Superior to everyone requiring additional storage space for business or personal use. Thank you to Anthony and crew!

Love this place! Quality is amazing, the facility is new and clean and the staff is onsite every…read moreday and so friendly. You will not be disappointed. The rates are very reasonable, fair and transparent.

amazing customer service! Very friendly staff! Helpful and helped ease my mind on the safety of my…read moreitems!!

I have been renting for a few months now and I absolutely love this place for my storage needs!…read more I've been to a few other places and the security was never great nor was the facility I can say that I would 100% recommended Superior Self Storage on Sunrise Blvd to my family and friends. Thank you chase and the staff for making it a wonderful experience !!! Jacquelyn

I like how clean they are, how late they stay open, and how easy it is to get in and out of my…read morestorage however I don't like how often the prices go up. It's really annoying especially when you've been with them for a very long time. However, the staff are very nice and if you need something, they are right there. Bernice