Awful, dishonest and rude. I wish you could give negative stars on here, because I would give these…read moreguys a -5. I was in an accident and needed a door and a quarter panel to fix the damage. My insurance company sent an agent out to my location to document the damage and mentioned Accurate Collision and Auto Repair on Merriman because they are a farmers preferred partner. Accurate is really close to my house, so I decide to go there. However, I wish I would have done more research and read more reviews. The repair process took quite some time, weeks flew by and I had no transportation. The manager there is Steve and he assured me I would get my vehicle back in a timely manner of 7 days or less. Well, after a week and a half, I called Accurate Collision after not hearing back and was told it would be another week. OK, whatever, I get it that stuff happens, but the least you could do is call me and let me know you need more time. I had to call back again after another week and a half, because they never call you to tell you anything. Steve told me he it would be an additional week, I was getting pretty frustrated at this point. Steve gave me unrealistic time frames for when my car would be ready and after multiple calls throughout two month and dealing with poor customer service, my car was finally ready. When I finally picked up my car I was ecstatic to have it back. I got in my car and peeled outta there. Everything was good until I noticed things about the door that I didn't when I got it (I just wanted to GTFO of there). The first thing I noticed is some weatherstripping missing, my keyfob wasn't working correctly, the door was misaligned, the door lock would grab my key when I went to open the door and the only way to get it out was to wiggle for some time until it found the correct position for it to release. I could go on, but the point of it is that the repair wasn't even close to being 'accurate'. Over the time frame of two years I called Steve to tell him about these issues and had to leave my car there numerous times, but the problems were never fixed. I told him that I never had any of these issues before and he didn't believe me and blamed it on high mileage. So how come I am having all these issues with the door you just replaced? I gave up all hope of getting my door accurately fixed by these schmucks and had to get the claims adjuster involved. He had me take it to Varsity Lincoln where I got it fixed within a week and a half. The only reason it took a bit long is because they actually got the parts Steven was suppose to get, so I'm sure it would have been fixed even quicker.

Professional workmanship, great to deal with and work was completed as promised! I would highly…read morerecommend this shop!

Kind of a let down my my most recent visit. The good thing is they got me in right away and my…read morevehicle was ready to be picked up with a few hours. They are always friendly as well. The bad thing was they didn't do anything. I was having noise when at 55 or above and the steering was loose. They said there wasn't anything wrong. They billed me one amount and charged me another. Got in the car and headed home - what do you know, the noise and loose steering was still present. I went to a different shop and they took care of my issue (wheel bearing) and didn't charge me a diagnostic fee.

Hands down the best shop. Drive all the way from Lake Orion just to come here. Have brought…read moremultiple vehicles here and I am always extremely happy. Todd (Owner) is super knowledgeable and very fairly priced. Highly recommend to anyone in need of services for their vehicles. Thanks!

John's Auto has been keeping me going for years. They are professional and courteous and they like…read morehelping people. Thank you John's Auto!

Started going to John's consistently for about a year or less now. Thanks to John and the crew, my…read morecar's oil leak was taken care of quickly and at a reasonable price. Recently went to get an oil change and they were able to get it done pretty quickly. They take care of their customers.

SHORT REVIEW: Skinny's is great go there to get your car repaired if it needs it!!…read more LONG REVIEW: My water pump went out on my 2014 Lincoln MKS...and it has the Ford 3.7L with the internal water pump driven by my timing chain. Jason and the guys got me in right away...did the work and had my car back to me in less than a week! Also recommended replacing the spark plugs and a few other items while the engine was apart to extend the longevity of my engine since I had 190k miles already. Also took care of an exhaust repair that was causing a check engine light. My car is running better than when I bought it from the dealership 140k miles ago!! Great price, great people, great work! So glad I found them! Save yourself some time and money and just go there, this is place is legit! Just call them...for real, this is not a paid endorsement, just a happy customer.

As a female, it is always a concern to me that auto shops will inevitably rip me off or charge me…read morefor extra services. However, at Skinny's I felt very comfortable expressing my concerns with my car and even though my original thought of the issue was wrong (serpentine belt replacement), they were able to correctly diagnose the problem (worn front brake pads) and then fix the problem in a timely manner. They were also able to give me a status update on other parts of my car that require attention in the future. I would definitely come back and recommend this place to friends!

Took sins car in fir service. The guys were thorough and professional. I love the text messages…read morewith videos showing what needed to be repaired. That was very helpful when I was getting a second opinion. I appreciate the timely results on the repairs. Great service and professionalism.

Excellent and quick service. The guys were very friendly and helpful. They explained everything…read morethe problem and had it fixed in a short amount of time. I would definitely recommend Ode's.

I have had all my cars and trucks in for repairs. He is the best for value and service. I would…read morehighly recommend this shop.

I sent an email to John's Auto Center over the weekend and was not expecting a response until the…read morefollowing Monday. I was pleasantly surprised to receive a response within an hour. They were able to get my car looked at right away. Simon was so helpful and looked at my car the second I pulled in. He said that the condition of my car was great and that it seemed to be running smoothly. However, he agreed to put it up on the lift to do a general wellness check of the undercarriage of my car. After inspecting it (again, right away) he took me under the car to show me- he said that everything looked to be in great condition. The only thing he did point out was that my tires were needing to be replaced in the near future- and took the time to show me how to check the tire tread. He offered to give me a quote, although I felt no pressure from him to purchase the tires through him/at their shop. I really appreciated that Simon did not try to sell me some part that I didn't need, or to tell me that something should be fixed on my vehicle when everything looked great. Simon had such a genuine way about him, and I could tell that he was very honest and that I could trust him- which is huge! After asking him to look at the cabin filter, it DID need to be replaced- they didn't have one in stock- so Simon ran to the store and was back to replace it within 5 minutes! I was so pleasantly surprised. I was shocked when the general wellness check on my vehicle only cost $50! and he didn't even charge me for the cabin filter... If I had taken my vehicle to GMC, I for sure would have had to wait a week or two for an appointment, then they would certainly keep my vehicle for several days- and a wellness check would definitely cost upwards to $200. Needless to say- I will be doing ALL of my future motor / car needs to John's Auto Center!

This is a mechanic I trust and have been going to for a couple of years.. Very honest, reliable,…read moregreat service, reasonable prices and does a good job.

I was asking around for a trusted mechanic, to do an alignment and an oil change on my Flex. (After…read morehaving bad experiences, elsewhere) Cowell came highly recommended from a friend, and I'm sure glad I went. Not only did they get me in quickly, they were very professional in attitude and service..Their pricing is on par, if not better than, most mechanic shops. But the best part....They didn't try to tell me I needed unnecessary work, or sell me unnecessary services. Sorry, there's 2 best parts...lol I was offered a ride home instead of waiting, but I kindly declined because it was a beautiful morning... and I didn't think it would take long to walk home. I do have some health issues, and what should have been a 20 minute walk at best, was just over an hour. Needless to say, I was exhausted. When it was time to pick up, I explained that I could kindly use that ride back to the shop. But the owner (I believe?) Ritchie, offered to do even better....his employees drove my car home to me. From now on, Cowell will always have my business, and my referrals. Thanks so much Ritchie, for providing such great services. You and your team, definitely go above and beyond. Regards, Brenda

Wow............the team at Reliable are quick and thorough. They diagnosed my issue and within an…read morehour they installed a virtually total exhaust system. I absolutely recommend Reliable!!!!!!!

I highly recommend Reliable Muffler and Brakes! Rob diagnosed my problem, showed me what was going…read moreon and what he could do, and then he did the work - all in less than an hour. Great quality coupled with a great price! Rob and Fadi were friendly, honest, and straightforward, too! I am excited to write this review and give Reliable 5 stars!