I had my son take his Mercedes here after he was in an accident. The insurance company had us take…read moreit to their preferred shop so they could do an estimate for the claim. They declared the car a loss as the amount of repairs were more that the car was worth. So I called Viking Auto Electric and Air after reading others positive reviews. They were very helpful and listened as I explained the situation. They asked me to have the car brought to their facitily and they would perform a diagnostic on the car and determine which essential components needed repaired. I was pleasently surprised, but also upset with our insurance company and their repair company. The only main item that needed repaired were the clutch fan and front cooling fans. Not the radiator, AC compressor and several other expensive parts. They were able to install a replacement clutch fan quickly and get the car back to him right away. They also told us which other parts should be replaced and helped source used parts to keep my sons repair costs lower. I would highly recommend them as an honest shop that will also work with you to help keep your repair costs low and not spend money you do not need to.

Scam shop, I took my car in and they overcharged me for things that they didn't service, and…read morecontradicted a bunch of claims they made before "working" on my car. They did no real work and kept my car for 3 days, told me I needed to pay 1000+$ in order to get my car back. And to just let them do the mundane tasks, so I took myself to a different shop. I would not recommend this place as they are scammers. If I could rate this place 0 stars I would.

Wow. I just picked up my Mercedes from getting serviced and…read morethey charged me only $36. Got an honest and short estimate for what would need to be replaced. Definitely recommend their business

I requested a quote to replace the Mass Air Flow (MAF) sensor on my 2019 Nissan Rogue Sport…read more The shop quoted $388.65 for the OEM sensor, $80 labor, plus $199 for "reprogramming the module," for a total of $744.15. As someone who works on cars myself, I know that a MAF sensor is plug-and-play on this vehicle and does not require any programming. The "reprogramming" they quoted usually just means driving the car around to recalibrate the computer, which takes minutes, yet they charged $200 for it. When I spoke on the phone with a representative who gave the name "Trevor," he said the reprogramming might not even be needed, but they wouldn't know until after doing the work. To me, this interaction felt untrustworthy. He also used jargon unnecessarily to make it sound more complicated than it is, something any reputable mechanic shop should avoid. The labor to replace the sensor is typically 5-10 minutes, and the part can be purchased OEM (Nissan factory) for ~$230-$250. My advice: get a second opinion or buy the part yourself to save hundreds of dollars.

Came in for the first time waits a tire leak in an RV interior rear tire…read more They took me quickly and was great to work with Andy and his team The cost was very reasonable

Wish I had the experience all these other people had but I got completely fleeced by Andy, came in…read moreand told him what was wrong with it he said they would have to charge 145$ for a diagnostic said I was fine with that, they didn't even give me a diagnostic they just confirmed what I told them was true and to fix it would be 780$, called around town and found three other spots willing to do same thing for 450$ 505$ and 528$ asked Andy to do it for 700$ said he absolutely couldn't so I took it elsewhere and still got charged 160$ for the diagnostic that they never even did... he was super fake nice as well.

Had some car trouble while on vacation and they were able to squeeze us in without an appointment…read morefor a same day repair! Really friendly and knowledgeable staff - would recommend!

Car was starting- not starting intermittently figured it might be a loose or corroded battery…read moreterminal. Googled mechanics open on Sunday and called at 1:30. They close at two but David said come on in and we will wait for you. Such a nice guy- fixed it in less than a minute - would not let me pay him. Will be back for normal maintenance or any other future automotive needs and will definitely recommend this business very highly! Thank you!

I had a very disappointing experience with this business on two separate occasions…read more The first experience was for a scraping noise while accelerating. After inspecting my car, I was told the issue was the motor mounts and was quoted around $1,500 for the repair. Since I knew motor mounts were not worth anywhere near that amount I chose to replace them myself for $50. However, this did not resolve the issue because the diagnosis was incorrect. I later identified the actual problem as a parking brake wire contacting the driveshaft, which was a simple and inexpensive fix. This represents a significant misdiagnosis and a large difference in cost. The second experience involved calling ahead twice to confirm availability for a resonator delete as the shop is about an hour away from me. I adjusted my work schedule and drove out based on that confirmation only to be told upon arrival that they likely would not be able to complete the job. I was advised to wait which I did for about two hours but ultimately the work was not done. This resulted in lost time, money, and other inconveniences. I want to clarify that I did not miss any appointments both visits were made after confirming availability in advance. Clear communication is especially important when customers are traveling long distances and planning around work schedules. While I understand that scheduling problems can happen the combination of being told services were available when they were not along with the earlier misdiagnosis led to a huge lack of confidence in this business. I am sharing my experience so others can make informed decisions.

Don't take a high end car there, they assume you are an idiot, they will tell you it takes 3 days…read morefor exhaust work, translation we want to joy ride your car. If you drive a Toyota you will be fine.

Evans Automotive has truly set the standard for what customer service and professionalism should…read morelook like in this industry. I brought them what turned out to be a bit of a "problem child" vehicle--a rare, numbered Cadillac performance car that I had purchased from a dealership in Jacksonville. Unfortunately, it appears the vehicle had prior damage that never showed up on Carfax, which made diagnosing the issues even more challenging. From the very beginning, the entire team at Evans Automotive has gone above and beyond. Multiple technicians have taken the time to thoroughly inspect the vehicle, the owner himself has been personally involved, and they've even done ride-alongs to better understand the issues firsthand. On top of that, they've graciously dropped me off at home so they could spend additional time digging deeper into the car. That level of care and commitment is rare--especially when dealing with a high-performance vehicle that requires extra attention and expertise. What stands out most is not just their technical ability, but the genuine pride they take in their work. It's clear this isn't just a job to them--they truly care about doing things the right way and taking care of their customers. That kind of passion and integrity is hard to come by these days, and it shows in every interaction. I can't say enough about the experience I've had with this team. Evans Automotive operates with a level of attention, transparency, and dedication that is incredibly refreshing. Highly recommend to anyone looking for a shop that genuinely cares and stands behind their work.

As a business man myself, I believe in supporting small private owners, so I brought in a service…read morevehicle in that I very much need 5 to 6 days a week. It was overheating, maby a broken belt, not sure, got it in there late one afternoon, and I was told it would be looked at first thing the following morning. About 10 the next morning I contacted the shop, and was told they had not yet had time to look at it, I asked when they would have time, I got a snie answer that they had a week worth of work ahead of my vehicle, so maby I should take my vehicle elsewhere. I did, so much for trying to support small local businesses.

Had a nightmare wiring issue got me up and running with a great price very knowledgeable Ted and…read moreAllen were amazing to work with. Thank you Poko Bros!!!

Charged 870.00 to fix my brake lights a week later they stopped working so I went back to them and…read morethey tell me he's busy and can't look at them for 3 weeks and is going to have to start charging me again do yourself a favor stay away from them

Scammers purchased a car for the owner who claim he replace the motor 6 months later the motor goes…read moreout. I take the car he cursed me out and said no warranty

Had front brakes replaced on my truck, did great service at a reasonable price, will keep coming…read moreback!