Excellent customer service from the office staff and the technician. Plan to have on going service with them as needed. Thank you.

I am very disappointed in Dewey. Eventhough payments were set up automatically, they continually sent bills as if I were "pay as you go." Then they raised the rate without notification and showed an amount overdue. I pointed out it was automatic payment, but they did the same thing again! I paid it in June and canceled the service. I got another bill for August 1...this time they did take it out automatically!!! So, no service, but they have billed me anyway. Very unhappy with them. In the light of my review, the new manager took my call and was very concerned and offered to rectify the situation...doing whatever he could to make it right. I appreciate him and wish accounting had alerted him prior to the recent difficulties. To be clear, I never had a problem with the technicians or original salesman, it was all accounting problems. The new manager will be an asset to the business. read more

I have been using Dewey Pest Control for both of my properties for over 10 years. My technician is outstanding. He goes above and beyond. he calls if there's any schedule changes, he always inquires about any extra activity as far as Pest around the property. His name is Casey from the national city Dewey Pest Control read more

Dewey Pest & Termite Control - Always leaves a service card - Pest Control Near Me - National City, California

Casey is an amazing worker. He took his time to make me understand the process of the work being done. I appreciate him for his time and patience. read more

We had 3 companies come out for inspections and quotes. Charlene did the most thorough inspection and was by far the most knowledgeable and professional individual we've experienced. She answered all our questions throughout the whole process. The termite team was just as thorough so glad we chose them. read more

We've been a loyal customer of Dewey Pest Control for over a decade, unfortunately, had to stop our pest control spraying service. Our request for an additional spray due to ants was recently denied. The only reason they refused to come out was because I had requested to terminate our contract with them. I believed I was still on contract until the beginning of my next billing cycle (December). But was told that they had begun terminating me as soon as I called last month to stop service assuming I was still a customer on contract through the end of November. I have never abused our ability to request an additional sprays throughout our history with Dewey. My explanation of situation wasn't even reconsidered, nor was I provided an opportunity to speak with a supervisor to explain our circumstances. After our complimentary 1-year spraying service provided by our termite fumigation company ends, we were going to resume our quarterly outdoor spray service with Dewey. We'll need to reconsider as we don't feel valued as a customer, or even as a "former customer" of theirs. This was my most disappointing call I've ever had with Dewey since they've provided their pest control service to us. I don't know if I'll be able to return back to them... read more

I called Br 32 and spoke to Representative Nelly. I needed a termite inspection for a VA loan. She was so helpful and knowledgeable. She went above and beyond my expectations. I had called 2 other companies and received poor service . I hired one and never got the report. She made arrangements for inspection same day and would have the report to me the next day!!! This is amazing customer service without follow up for weeks. I can highly recommended this company and greatly appreciate her putting in the extra effort to help out a customer. She made my day. This is refreshing . The front line of business is so important. Thank you Nelly. Recommending to everyone for future service. read more

I was lured into a quarterly service which I discovered isn't enough to keep the pests under control. I signed up with another pest control company and waited an entire year to be able to cancel my contract with Dewey. This provider requires a 30 day notice prior to the end of your contract and a written cancellation letter. read more

Jesus Dueñaz (pest control tech) is amazing, he services a few of the properties I work for; providing outstanding service.

If i could give a -0 rating, Dewey would have the Golden ticket for it!! , Holy Cow these guys are embarrassing, i had my apartment unit on Tuesday (National City Apartments) "treated" by one of the techs & within 5min he was in & out to solve my roach situation, incredibly disappointed !! do not have these guys service... read more

Deventi has been awesome! Always shows up. Super helpful and explains everything really well. It's been great working with him.

They came on Friday to fuimigate my apartment and it's worst then when they got here it took them 10 min to do their work and you can tell where they sprayed and were they didn't no wonder they are in the apartments at least once a month because they are not doing their job right. read more

Had a termite inspection performed by Mark in the national city office. Found the problem and had treatment the following day. Thank you Dewey Pest Control and mark Rowlands for your immediate response and solution to our termite problem. Will use again without hesitation. read more

Had a serious Ant issue and I tried controlling it myself , but couldn't do it so I called Dewey and they sent out Jorge Oyorzabal. He did a thorough inspection and found the nest right outside the kitchen and took care of the issue on the spot. Very professional and will definitely call again. Thanks Jorge and Dewey. read more

We had a great experience with your employee Chase Voight. He went out of his way to help us. Great service and very nice customer service

I am so grateful to finally have a Pest Control Company, WHO CARES enough todo it RIGHT! If it wasn't for Dominic and his thorough crew, I prabably would have given up and SOLD my house and Moved! BUT now I am pest FREE and worry free. I HIGHLY RECOMMEND DEWEY PEST CONTROL NATIONAL CITY TO EVERYONE! read more

Dewey pest control sucks! They use rude door to door sales tactics, at dinner time even!! AND the dummy door knocker ignored my prominently posted door signage which reads NO SOLICITING. WHAT A BUNCH OF JERKOS!!!!!!!!! Dewey IS the pest!!! read more

I used Dewey Pest Control for the 1st time yesterday and have to say that this company really knows customer service. The technician Damian that came to my home looked professional and was very curious. He pointed out the ants coming from the tree outside was causing the issue and sure enough no more ants. Thanks Damian read more

I cancelled because it is IMPOSSIBLE to get ahold of them if anything goes wrong. Like they don't do the backyard cause they heard my dog barking IN THE HOUSE and I informed them multiple times my dog is an indoor dog, never will they need to worry. The tech tried calling me but I could not answer at that moment and so he just left with a job partly done and a full bill. They don't return calls. I tried for 6 months to get someone to take care of my Gophers I was willing to pay extra for, but each person kept saying it was another persons job to "quote me" but I told them multiple times, just do it! I don't need a quote. Anyways.. I do NOT recommend, go somewhere else. ANYWHERE else. Edit: Never showed up on the last month now too. Super fun. read more

I don't do reviews very often but I was very blown away by the great customer service I received from Jorge O. I had worked with LLoyds in the past but had been not satisfied with their work for a while and decided to give Dewey a try. I have been more than satisfied with Jorge taking the time to explain what he is doing and his punctuality. Please don't be fooled by some negative reviews because my experience has been nothing but great. read more

Very happy with the quick response and service I received. Gentleman that came out was very helpful.

Horrible follow through. I got a termite inspection and was told they would email me a quote within a few days. It took several emails to them to finally get a reply over a week later. They had to come back out. We were told that we would have the updated quote again within a day or two. It has been over a week a again and no quote. Does anyone have a good recommendation for a termite company and basic ant/spider spray service. I need to cancel my contact with Dewey and find a place that actually wants my business. read more

My exceptional service with Dewey Pest Control; The representative (Rafael) from Dewey came out to give me a quote and was on time and very professional. He took the time to explain how the extermination would take effect on the spiders and ants that were so problematic to the exterior of my house. So far I have had one extermination, and I'm happy to say that the bugs are gone. I highly recommend Dewey Pest Control in National City they're a great company with a great product. Thank you Rafael for a great experience. read more

I had Dewey pest control come in October 2017 and signed a contract for a year to keep the bugs at bay lately I've been noticing that they have been back last week I was out of town and saw the pest control rang my doorbell so I looked and before I could answer my ring I saw them leaving. I was shocked I have no idea how long it has been that I have been paying with them not spraying my yard I'm devastated I tried calling a complaint told I was to get a call back and no one has called me back I'm so distraught not sure what to do since I only saw it on my ring last week and didn't record it read more

I use Dewey for all my pest control needs. Reasonable pricing. Professional and punctual.

Your pest control tech Rodrigo Duenas really amazed me, he was able to rid me of pesky ant problem, had made several trips to Home Depot trying to do it on my own. Super Rod came flying in to save the day and my marriage Thank you! read more

Chase from Dewey National City was the best! Incredible cordial, and kind! Helped me when I was locked out of my apartment complex.

National City Dewey Pest Control has been such great with Us, Our new technician Cristian was very professional, he inspected along my structure while we conversated about recommendations to prevent pest and rodents like trimming trees every 6-12 months and removing our pets food bowls. He was very friendly and attentive. I thank you guys for keeping out home safe! Congratulations to the new manager Dominic for having a great Team together! read more

I called because I found a bug that really scared me and the receptionist helped me right away connect with a local technician and Rafael identified it through a picture and so I didn't have to have a panic attack! I now know if I need to have an exterminator I will definitely use them! Rafael especially-because they know what they're doing and they care. read more

I would like to thank Angel Castillo for a great service at my restaurant! Dewey's has great prices and guarantee there work 100%!

My husband sign a year contract with Dewey Pest Control. At first everything was great. About 3 months we started to notice some bugs outside and inside the house. My husband called to make an appointment so the tech can come out and spray the property. We got an appointment the following week. 2 weeks after the first visit we notices the bugs again. Again my husband called and the tech again came and sprayed inside and outside but 2-3 weeks later there were bugs again. In total Dewey Pest Control came out to the property 3 times and there are still bugs and insects. We still have the problem today!!! Who knows what spray they are using or maybe it's just water! We cancel our service with this company!! We do not recommend them!!!! read more

So not impressed. Scheduled an appointment to have my home sprayed. They informed me that everyone, including pets must be removed from the home and must remain out for 4 hours. So I have scheduled a grooming appointment for my dog, and have paid someone to watch my other pets. Everything has been planned and arranged to work in the time frame they gave me, 1-3, and I could plan to have everything done and ready to go to come back home by 6/7pm. I have stripped all my bedding, towels, rugs, throw blankets and pillows for my couches and dropped them off to be washed, that way they dont get stuff on them, and are nice and clean after the fumigation. In my 3 hour window not once did anyone call me to let me know the tech was running late. After the three hours passed, I then reached out to the office to "touch base" only to be told the tech was stuck in traffic and should be here at anytime. It would have been nice to know this in advance, so instead of spending 3 hours sitting around waiting, I could have gotten something's done. Had to have someone come back because the job wasn't done right and we still had bugs. They came back a second time and used a different method and we noticed a difference and a huge descrease in bugs. read more

Horrible disrespectful service, Rudy the spray man is exactly that RUDE! He obviously is not professional or courteous. We brought our pets out to do their daily business and noticed him talking to the neighbors kid, then he started spraying without looking and the mist got in our face as we were approaching so we asked him to stop until we can remove our pets and it was safe for them but he didn't respond and kept spraying as if he didn't understand a word we said, then as we began to yell at him to stop spraying he covered his name tag whiles uttering "You were in the way, you shouldn't have been in the way!" no apologies just straight out blatant disregard for our health and our pets health, then he jumped in his car and took off! read more

Had my rental house done for ants and spiders. Havent seen one for over a month now. Great job Dewey. Tech was pete farrell .

We have been using Dewey for our facility for quite sometime now. They are great! Our tech Chris is alway on top of any questions or concerns we may have! Anytime we need him throughout the week he is always very accommodating. I would recommend to everyone! read more

I very pleased with the service that I have received from Jesus at Dewy in National City. He is always prompt and fully explains what he is doing for the monthly service if I ask. At the office Ed is also really great to work with. I am glad that I chose Dewey for my monthly service. read more

Patio was inspected and several posts were infested and almost mush from the destruction of the pests. Dewey repaired the patio back to it's original beauty after the pest control done. Jason performed pest control and Luis repaired the patio. They are excellent employees with awesome customer service and dedication to doing a best job possible. Highly recommended. read more

I seen commercials of how we should use pest control to get rid of cockroaches. My apartment complex contracts with Dewey. Let's just say I had my apartment treated on July 15 a Monday and by Wednesday I had to buy boric acid and set up another day for them to come out again. I am not sure what type of spray they use but I am convinced the bugs have a tolerance. Prior to them coming out I saw one or two bugs a week but since they have came out I began seeing one or two a day, then two at one time and today July 26 I saw four of them running across my kitchen. The spray they used has attracted bugs! The gentleman that came out was polite, professional but that does not negate the fact that it did not work!! read more

Early & Professional. I received my termite report 2 days later--before receiving the invoice!

If I can rate them with a 0 star I will.I am really not sure who gives the positive reviews, but don't let this full you. You need to call them all the time to remind them to do their job, i did stop their services and they continued charging my card. On top of that I called to confirm that my account was canceled and they still charged my card. So,I will be refunded the money between 4 and 6 weeks!!! Imagine that. Just really not sure how they are still in business. I never ever did write a negative review, but I think they well deserved my attention this time. Just don't work with them. My humble opinion. read more