***UPDATED REVIEW*** PHENOMENAL CUSTOMER SERVICE!! ​I'm updating my original review following a phone call this morning from Jeff in EcoGuard's quality control department. Jeff reached out to apologize for the billing mistake and explained what happened. After reviewing my initial phone call, they realized a new employee had made a clerical error by failing to remove the charge. As it turns out, their initial inspections are completely free of charge. ​Jeff was extremely sincere, accountable, and immediately resolved the billing issue. In a day and age where many companies react defensively or "clap back" at negative online reviews, I was genuinely impressed by how professionally, promptly, and respectfully EcoGuard handled the situation. ​Mistakes happen, but it's how a company takes responsibility and rectifies them that shows their true character. Based on this outcome and their outstanding customer service, I am beyond satisfied and have chosen to move forward with them to handle my gopher issue! ****INITIAL REVIEW**** I called eco guard to inquire on gopher eradication options and they offered to inspect my property. Luis arrived and was very nice. We spoke about trapping options. I literally spent 10 minutes going over the options. That's all we did and I was billed $125!! The bill stated it was for the inspection which was supposed to be free. This is very unprofessional. read more

EcoGuard Pest Management - He asked me for my email address to send over the treatment options, and instead, I received a bill! - Pest Control Near Me

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I worked with EcoGuard on an ant issue in my unit. Overall, the technician was friendly, on time and explained what he was doing. I also have 2 cats so we talked about when it would be safe for them to come back out. The biggest con I have is I didn't know I was signing a contract until the technician arrived. I had spoken the previous day with their office and no where in our conversation did they mention this. So imagine my surprise when the technician shows up and says "did they send you the contract to review?" Uh no, they sure didn't. I didn't want him to be penalized and I felt blindsided so I signed it. (I also gave this feedback directly to the office when they called to see how my service went) felt a little sketchy and the technician wasn't surprised (not sure if this is how they get you in) read more

Respond quickly and provide best service. Friendly technician. Jay provides great customer service

Took care of the ant hill that was around my house! The tech was very nice and was patient with me and my dogs. If you have pets, I highly recommend them. They respond quickly too! I'll use them again! read more

Love working with EcoGuard. They have been flexible, communicative, and the actual quality of their pest removal has been a godsend, especially for what I pay for service. read more

Most of what they do is on point however they do have an extremely difficult time telling you when exactly they'll be at your property that day . They will tell you the date they plan to come, but they will not tell you when that time is and they will not even tell you if it's a.m. or p.m.. I tried to call and book a notable 4 hour window and they couldn't even tell me that . This makes it extremely difficult to coordinate with the five people that live in my house that they can't be here for three hours because of the fumes. If they only spray outside, no worries if they have to spray inside, you're at their mercy on spray time...frustrating Update - one of the company managers called me shortly after me leaving this review and apologized and explained it wasn't handled correctly because the employee was still in training and unaware of the proper handling procedures in that situation. She then gave me a 2 hour window for today's spray and then she set me up to receive future sprays at the exact time of my choosing . read more

EcoGuard was priced competitively for the early phase of a bed bug infestation in our home. I had tried to get rid of them on my own with consumer-strength products, but it didn't work and we had to bite the bullet and hire professional exterminators. My technician, Marko has been terrific to work with: punctual, Knowledgeable, professional and trustworthy. I appreciated being able to ask him questions and he went the extra mile to get a quality extermination done. Thank you! read more

Needed help with a rat/spider problem in my garage and house and they responded within mins of me messaging them! They came out within a few days and were flexible with my busy schedule. Rigo, the tech who came by was extremely knowledgeable and personable with answering all of my questions and concerns when it came to the different methods used in fixing all of the issues. So happy I went with you guys! Rigo is awesome! read more

Unfortunately, our experience with EcoGuard Pest Management was horrible. When we initially signed up, the representative was very attentive and informative. Of course he was trying to make a sell. We decided to do the bimonthly which worked for us. As soon as they started the services, it all fell apart! Part of the agreement was that they were going to notify us with the date and estimated time of arrival. That did not happen. They notified us the same day of service where we were not home and gates were locked so our back yard was not treated. The next time they were supposed to come out, they postponed and want to come the following day because they were too busy on a Friday afternoon. Essentially, they want to come out on a Saturday. Well, we have appointments as well to attend that cannot be changed. We gave them opportunities to fix their problems and they failed. And they had the balls to charge us an early cancellation fee. Be aware San Diego! Read the fine print and hold them to their end of the agreement. Don't settle; shop around. There are several good pest companies that respect your schedule and don't always cancel. read more

Rigo did an excellent job at our home! He was professional, thorough, and took the time to explain everything clearly. We felt confident and taken care of--highly recommend his services! read more

Arturo was incredible. I discovered a black widow infestation in my garage, complete with a large egg sac and babies. The team came out immediately, were extremely professional, and thorough in ensuring all threats were cleared and treated. They gave me such peace of mind. Highly recommend them for spider issues!" read more

Sergio was amazing. He showed up on time, texted ahead, and knocked on the door prior to service. He also let me know when he was done. Originally, I called for 3 wasp nests, but he found 3 more and took care of those as well. He did a great job! read more

I called at 8:30am to try and get someone out to my house that day, I had taken the day off work to deal with our ant problem. I spoke with Carter and he was very accommodating and told me there was a guy in my area and he would come by that day, he'd call me when he was on his way. I stayed home waiting and by 6pm no one called or showed up, I tried to call them and they closed at 5pm, I'm really upset that they put me on the schedule and they were a no show. I took the day off work, that's what really makes me mad, I can't take another day off so now I'll have to wait till Saturday, today is Wednesday. Very unprofessional of them to do this to a potential client or maybe it's because I didn't want commit to their 4 times a year contract? Be very careful if you are making an appointment with them, stay on top of it too! I will not recommend them or go back to them. They really messed it up for me, but what can I do, other than write an honest review!! read more

Jaime Reyes did an excellent job. He was very professional and focused and patient as he waited for me to get the dogs and bunny outside. He sprayed for outdoor pest control and mosquito control. He also sprayed the every room inside the house including the garage. He got here right on time which is a huge plus for me read more

Just had Jaime service my house, super friendly and thorough. Thank you! Did the inside and outside of my home.

I love the fact that they offer a nontoxic and essential oil option to pest control. I have ants in my house and their nontoxic solution has killed them and prevented them from coming back. Their service is wonderful, well priced, and very professional. Marco is fantastic, very knowledgeable and trustworthy. I'm glad I found them! read more

Jaime Reyes came to our home. Very nice and best pest control guy. Very effective service and highly professional team. They explained everything clearly and did a thorough job. On time, reliable, and reasonably priced. Highly recommend their service to everyone. read more

We had Abraham from EcoGuard come out for a spray service at our house, and he was fantastic! From the moment he arrived, he was professional, friendly, and thorough in explaining what he was doing. He took the time to listen to our concerns, made sure to treat all the areas we were worried about. We couldn't be happier with the service. If you're looking for someone reliable, knowledgeable, and genuinely kind, ask for Abraham at EcoGuard--you'll be in great hands! read more

Everardo was friendly & explained the world of bugs like a pro. I appreciated that he told me the cockroaches in my house weren't infesting cuz they're the big ones. He was willing to do a one time treatment with a 30 day guarantee. So far so good! Thank you, Everardo! read more

Thank you Rigo! Went above and beyond by helping me update information that wasn't passed me through email and throughly sprayed every spot around my house. Thank you ! read more

Abraham from EcoGuard has serviced our home and yard for fleas a few times within the last two months (first time dealing with fleas ever and it's a nightmare!) He's been informative answering all of my questions and he has helped us in getting rid of our flea problem!! Thank you Abraham! read more

I hired Eco Guard pest control to get rid of crickets, and Marco was very helpful with advising on where to treat and was super pleasant.

Love EcoGuard pest management. Jaime does a great thorough job. Fair price. I recommend them.

So far the company has been solid. Yesterday Marco Montero came out, and was great. He assisted us with all our concerns.

I highly recommend this company. Marco was extremely friendly and knowledgeable. He was professional and I felt extremely comfortable having him in our home. I definitely recommend this company if you are looking for pest control services. read more

I just signed up with EcoGuard to take care of my ant and cockroach problem, and I couldn't be happier. Chris was my salesman -- super friendly, explained everything clearly, and made it easy to get started. My technician was Leo Barreras and wow... he was awesome. Leo showed up right on time, walked me through what he was doing, and made sure every spot was treated. He even gave me tips on keeping the pests away for good. It's been a short time since the treatment and I'm already seeing a huge difference -- no ants, no roaches! If you're thinking about signing up, I HIGHLY recommend asking for Leo. He really went above and beyond. read more

I spent a lengthy period of time with Taylor, the program analyst for Eco Guard. She was knowledgeable, competent very capable, in addressing some of the most salient issues which had presented themselves recently regarding the full bee removal service of which took three weeks to complete the job . I will not to get into the minutia and details, of the three service contacts we had with them as the record is the record. However ,happily I say that the work was completed with great commitment and excellence by GAU "supervisory technician" over the crew that were here before He was knowledgeable, ,very capable, as he addressed the presenting problems and was able to rectify them by obtaining the correct sized sky roof, which was damaged before by replacing that and securing that as well as caulking it up. He also checked the weather vane , and the Cupla, which had to be remedied . He did an analysis on any of the other residual bees. Which may still be in the peripheral area of the 12X12' ft. shed which happily I must say are not here now after three weeks and it looks like we are in for smooth sailing now. "That is a metaphor. "I would like to thank Eco Guard for their professionalism and follow up, especially Taylor at the nerve center of these issues and resolved them well and efficiency. Taylor did a phenomenal job coordinating matters and executing work orders on a timely basis. Big kudos to Taylor. ! Additionally, GAU was on site today and spent a substantial amount of time from 09:50 - to approximately 13:00 completing the tasks at hand and did it with happiness, joy, and with a sense of commitment and loyalty to his company "Eco. Guard ", of which is commendable. It is no wonder that GAU is the point man and co-running this operation in the field as far as a senior technician and with a "supervisory status "compared to others. We are happy with the work that Eco Guard has completed with the removal of the several beehives with two different different types of bees, one which was a dead colony , as the other one which had taken over, which were more aggressive bees! !?. We also enjoy the fact that Eco Guard guarantees their work for one year as I really appreciate that and they use as user-friendly "eco-friendly eco materials" company of which to me is very important especially having outside animals, skunks, possums or cats, birds, rabbits, etc. We wish everyone-at Eco Guard a wonderful Easter, and we hope that you will maintain the great integrity of professionalism as you have and will continue to service the population needing this type of pest removal, including bees, as we are happy with the services that were finally rendered . We thank you and personally for their exemplary service and commitment to the job and to the company respectively. Commander Dr. Robert Matthews Decorated from the White House/ retired Chief of clinical -vocational, -psychological services; state of California 27 years retired Decorated: US Marine, Vietnam officer Professor of the year: Saddleback college Mission Viejo , Ca. -psychology, department -2015 Decorated class # 265..FLETC Federal. Law Enforcement Training Center US Federal Department of Justice read more

Jamie Reyes is phenomenal! My number one complaint is that companies do not communicate when they are coming and with Jamie I got a call before he even arrived which I loved! Very knowledgeable very communicative. Although it was my first treatment I'm excited to see him again in 3 months! Amazing! read more

We have been with Ecoguard for a little over 4 years, buckle up because I have a lot of great things to say. 1. Big shout out to our Tech Curtis. On the days I get to be home he takes the time to educate on what and why he's doing what he doing. Curtis listens to my concerns and addresses them in the best way possible. I also genuinely appreciate his concern for my chickens. He takes the time to sweep and spray all around the property while steering clear of my girls. 2. Literally every time I call with a question or concern I am met with a pleasant voice, ready to help. Unfortunately I can't remember all of the amazing women who have helped me over the years but shout out to you ladies! You are also a big reason Willy I love dealing with this company. 3. The prices are extremely reasonable. Not just the general service but the extra services that are offered. I live two blocks from farm lands so we get all kinds of critters and Ecoguard can assist with all of them! read more

Top notch company! They are very quick and friendly in getting the service scheduled and completed. We currently have 3 houses being serviced with them. Javier who comes to our house is very nice and attentive. Helped us solve the ant problem we had the first time he came. Thank you! read more

Abraham has done a great job getting me started and even came again today to get rid of a dead mouse for me. Very pleased.

Professional, courteous, and thorough! Special attention to our went problem too! Thanks Javier!

Don't trust this company with any of your hard earned money. We paid over $630 for a termite treatment on some termite damage that occurred on our door jamb. I was told that materials they are using are "professional grade", but upon looking at the invoice, it's simply a $70 product that is almost identical to termite spray that you can find at a home improvement store. They also stated that the treatment should "eradicate the termites entirely". Yet just after 1 year and 3 months following this treatment, termites are back yet again in the same treated area. And of course they don't honor the warranty even when it is occurred less than 90 days past expiration. They misled us, when we could have done the same using a similar treatment spray can from a place like Home Depot. I originally trusted this company due to the 5 star ratings, yet I was fooled. Will never be going with ECOGuard ever again, nor recommend these thieves to anyone. read more

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They sent out a very qualified pest control person named Rigo. He was very knowledgeable and listened to what was going on and went above and beyond to exterminate the drugstore Beatles. Hopefully they have been laminated and we won't need call them back, but if I had to, I wouldn't hesitate. read more

The technician was there for literally less than ten minutes...and I got charged $129 + $149 cancellation fee for the monthly service. Basically, 300 bucks for 5 minutes ($3600/an hour). Insane! I've emailed them twice since but haven't received a response Also for the appointment, I kept being told the technician was on his way, and 2 hours & 15 minutes later, he arrived (outside the 9 to 11 window). The number of roaches went down, but they weren't finished. Then, while coordinating with them and my tenant, they kept making appointments that I didn't approve/confirm, and one time I even received a text that the technician was on the way. Definitely going with another service read more

Professional, easy to schedule, stand by their work (came back out when a pest issue came back quickly). Online invoicing makes it easy to track work andexpenses. read more

Marco has been giving us a great service for a couple of months. Always ready to answer any questions and trying to find the best solution. We had one issue with billing but management was very responsive and got our issue resolved. Fully recommend them and, if possible, ask for Marco as your technician. read more

Abraham was the most outstanding technician. He worked diligently until the rat was caught-- definitely over and above the service I expected. I am so grateful for such wonderful service. read more

"Marco" was fantastic. Professional, friendly and efficient. The scheduler answering the phone was another story. Marco made notes to accommodate my future needs with respect to scheduling and clear timing communication. read more

Marcos knows what will solve the problem. Always has smile. He does a very good job! He's thorough and respectful of my property. read more