We absolutely love Sarasota Ford -- this was our third purchase here, and it just keeps getting…read morebetter every time. The dealership itself is amazing. Between the café, movie theater, and those full-body massage chairs (yes, really!), it doesn't even feel like a typical car-buying experience. They even offer drinks while you're there, which is such a nice touch. Mitchell, our salesman, was incredible. No pressure at all -- just a genuine, easygoing approach. He listened, gave us space when we needed it, and made sure we felt comfortable every step of the way. Super knowledgeable and just an all-around great person to work with. Huge selection of vehicles, top-notch service, and an experience that makes you feel truly valued. Ask for Mitchell -- you'll be so glad you did!

This chickadee does not like car shopping but here I am (again). My friend and I were greeted…read moreoutside by Jonathon. He was personable and friendly, but not excessively. He was very knowledgeable about the vehicle that we were interested in and showed us all the bells and whistles and went on test drive with us. He was also eager to show us the dealership which was AMAZING. There is a restaurant inside the dealership for people waiting for service. Also a real coffee bar, where I was treated to a delicious latte. There is a movie theater with reclining seats. AND there's a separate relaxation room with 2 giant comfortable hydro massage chairs. We definitely took advantage of that and it was 5/5! The overall atmosphere was friendly and relaxed. This dealership, in comparison to the many that I've experienced here in Venice/Englewood/Sarasota area is definitely worth the drive.

Tried to call to make an appointment but was on hold forever (14 minutes) before going on line to…read moretry booking an appointment. I finally succeeded in finding a different advisor and booked an afternoon service( botts were no help). I feel sorry for elderly customers who must feel frustrated trying this process- never dealing with a human. Once at the dealership, situation similar to last time- still under construction but very few people demanding car problems be addressed(afternoon appointment worthwhile); Waiting area still the same; at least the leather chairs are comfortable. Joey took good care of me advising me about the progress the technician was making. Still love the dealership and my car should be good until we return in the fall. I hope the construction is finally completed by then.

This dealership is not what it use to be...total money grab. I had 3 recalls "service campaigns"…read moreon my 2022 so brought it in as it was due for 15K mile check as well (technically the car is old enough for the 20K mile check). I barely drive the car but was told that despite only driving the car 2K miles since last oil change, because it was a year since the oil change, that I was due for an oil change. I declined even though a coupon was offered. The business model is to get you on all the extras when you bring your vehicle in for routine recommended maintenance. You will be told it is all needed "to keep your car running" but my response to that is why should I have to pay 100s of dollars to keep a 2 year old, $60K car with only 15K miles running? If that's the case I should have just bought a 15 year old beater and then I wouldn't complain if I had to spend money to keep it going. This car also had battery replaced in the first year. Service told me if I don't use the car for at least a month that I need to keep it on a trickle charger....WHAT?!?! Brand new car that has to be on a trickle charger if I don't drive it every 4 weeks at a minimum or unplug the battery....huh. I solved the problem by letting the Lexus app expire so that way the car wasn't constantly trying to connect with the satellite when not in use, draining the battery. Lastly, get that remodel done. That place is a hot mess, confusing, no orderly system, and all you do is wander around a construction site maze trying to find your way to the door. It makes one want to avoid this place at all costs. P.S. never did get my tires rotated, service video showed "they were fine, no need to rotate"....imagine that. But at least I didn't get gouged on all the extras.

Joe Cordaro was my car guy until I went to college in Orlando. The Honda up here is the worst, so I…read morego out of my way and plan to have work done on my car when I visit Sarasota. His kindness and professionalism are the reasons why I chose to spend my money at this Honda. When I am ready for my next car, I 100% plan on coming back to this dealership.

Terrible car buying experience. Drove 3 hours to buy a vehicle and within 1 hour of ownership there…read moreis a loud clunking from the front end. Turned around to drive back to the dealership to be told "it's a Jeep they just drive like that." Take it to a mechanic local to me for them to tell me the whole front end suspension lift and steering components do not match or fit properly, with several steering components having metal on metal contact. Attempted to reach back out to the dealer and spoke with several sales managers and was told "sounds like that mechanic tried to scare you into buying a new lift kit." After speaking with Chris used car sales manager where I am clearly frustrated with my issue and trying to find a resolution, I am told "I will hang up on our phone call and make a note on your profile to not answer any calls from you." This level of unprofessionalism left me speechless, to the point I just wanted my vehicle looked at by their dealer so I can have a safe vehicle to drive for my family. I have made several attempts to contact the dealer to find some resolution only to be transferred to different sales managers and leave my name and number to never hear back. I am now feeling I have to prepare myself to spend thousands on an entire new lift because the dealer has hung me out to dry and refused to even listen to my concerns.

This BMW dealership needs help. The service advisors need to be trained on customer expectations,…read morecustomer correspondence skills, warranty contact time management, ( don't wait till 450pm to call when they close at 5pm)) Is this an avoidance technique? The dealership is very nice looking. Mechanic didn't know what a single use head bolt was and video recorded him saying when I pulled out the bolt the threads were stripped. It's a single use bolt to torque specs. Please train these mechanics and encourage them to do research. This will give confidence to customers. Service advisors need to be able to communicate better with techs and relay to customers. I hope this is helpful to upper management. Given I have been a service advisor at MBUSA and Caliber Collision over 10 years and highly successful. Team members have always worked hard when they are communicating well and sharing the repair process with the customer. You need to step up the pace and hustle. Multi-tasking is a skill that is learned. All the best. J

Just awful service center, they take your car text you repairs needed, you reply please fix, you…read morecall, you leave vim and then nothing they do not answer the phone, the text, the vim it took close to two weeks to get my car back, I will not buy another BMW, service matters when you choose a car.

I had been searching online for a decent, affordable and dependable used car for awhile when I came…read moreupon a few that were at Sunset, so I decided to head over and check them out. Vera did a great job matching me with a car that fit my needs and budget and did it quickly. She and Ryan are good people and I highly recommend them and Sunset Chevrolet Thanks very much.

Worst dealership all they do is play dumb. My truck was there for a mouth and they said it was fix…read moreand wasnt. Service manager there is a joke. The only good thing was my service guy was a good person.

John Steinhauser is an amazing sales manager! I purchased a…read morebeautiful 2008 Bentley Azure from Encore Motorcars. The entire staff at Encore made my purchasing experience easy and hassle free. I highly recommend Encore Motorcars of Sarasota if you are looking to purchase a new or used vehicle A+++

I bought a 2007 Bentley GTC in February 2025. ZERO ACCIDENT. 19,717 miles…read more It looked beautiful in the showroom. The test drive was fine. A second test drive revealed a passenger seat belt problem that will be properly repaired by giving the car back for two weeks. However, before taking the car for the first time, I asked John Steinhauser to open the hood (special handling with the'B') and, to my surprise, saw the upper part of the bumper broken (4" x 15" see photos). Obviously a shamefully HIDDEN ACCIDENT NOT DECLARED because there was no trace on the front of the bumper because also full repainted. I didn't like it, but John Steinhauser promised me that the bumper would be repaired FREE OF CHARGE along with the passenger seat belt repair. Today, still no bumper repaired despite several reminders. For a ZERO ACCIDENT car, that's horrible. So I give a rating of 1 which I would increase to more stars if this garage ENCORE kept its promises.

I first heard about Jim from a friend. I met him and ended up buying a great car for a good price…read more About a year later I told Jim I wanted to upgrade and what I was looking for. He found exactly what I wanted at a good price and gave me a very fair price on my trade, saving me sales tax. I later had a small problem and Jim was right on it and fixed it while I waited. Unqualified recommendation.

Jim, the founding spirit of The Car Seekers, is a super star! His customer service is based on…read moremeeting his individual client's needs and accommodating all of their special requests. I promise you, these both combine into creating a unique buying experience, for everyone. So-o-o I needed to have the vehicle delivered. No problem. I wanted a video of the car, since I insisted on buying it sight unseen. No problem. Every challenge I threw Jim's way was met with "No problem. I can do that" and he DID! In summary, if you're in search of a used vehicle and want to do business with someone who's trustworthy, who values each of his customers and who will exceed your expectations, please do yourself a favor and visit Jim at https://thecarseekers.com/

It was an easy experience. The car was reasonably priced and they didn't discount. Everyone was…read moreprofessional and straight forward. If you are considering buying a car from Scotti's, look at the positive reviews and take into consideration the negative. I gave a lot of weight to them being there for 20+ years and it is a used car we are buying. So far, we are very happy.

I've bought every one of my cars from Scottis. local family dealer that's been in business over 30…read moreyears with the most loyal staff and loyal customers. I give Scottis a 10/10 for any sales or service options! ive had this ES350 that i purchase from Scottis iver 3 years ago!